Trusted Agent profile · Middlesex, Kent, Greater London and more

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Ellis & Co estate agents in Wembley, Greenford, London and 12 more

4.6

★★★★★ Excellent

4,840 reviews across 17 offices and 5 platforms

www.ellisandco.co.uk

Ellis & Co has 17 offices, in Wembley (two offices), Greenford, London (two offices), Finchley, Bounds Green, Stanmore, Tottenham, Harrow, Willesden Green, Sidcup, Enfield, Bethnal Green, Tonbridge, Islington and Kenton (Middlesex, Kent, Greater London and Hertfordshire). Together they have 4,840 reviews on five platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

3,691

Reviews on Google

All 17 offices

Facebook logo

3.8 / 5

34

Reviews on Facebook

All 17 offices

Yell logo

1.0 / 5

2

Reviews on Yell

All 17 offices

Trustpilot logo

841

Reviews on Trustpilot

All 17 offices

allAgents logo

211

Reviews on allAgents

All 17 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Ellis & Co's 17 offices, most reviewed first. Each has its own page.

Latest reviews from every Ellis & Co office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

Unethical & unprofessional. Even after committing over chat that they will be contacting next day they did not whereas I have made an offer already. I have also marked email yo the senior management like Mr Alain & Louis & yet no response. Highly untrustworthy, incompetent & unprofessional.

Hirok · 8 August 2022 · Ellis & Co Tottenham

Agent replied

Hi Hirok Please remove your review. This is clearly a mistake. We have never had any dealings with you. We do not have any members of staff with the name you have mentioned. I have reported this to Google and requested that your review is removed immediately.

5/5

Google

Pleasant experience, Demmy and team very Professional , Friendly, and most importantly approachable. I’ve just rented through Ellis&Co and never felt that they were too busy to help, as I had done through other Agents. The moment I walked through the door, staff were very helpful and knowledgable. Will undoubtedly recommend to family and friends.

Marion · 8 August 2022 · Ellis & Co Bounds Green

Agent replied

Many thanks for taking the time to leave us a review Marion, we really appreciate it!!

5/5

Facebook

account with amazement, i remember few months back i had nothing i couldn't boast of 100 $ in my bank account cause i've lost my life-savings and pension to scammers, i had lost all hope in life.. until MRS CHARLOTTE WAYNE came along, the man who changed my life totally. i had concluded that all account managers in groups were scammers but M proved me wrong, every time i apologize to him for doubting him from the start. Everyone needs to meet him he is the one, i urge you reading this not to conclude that every account manager are the same i propose you try MRS CHARLOTTE WAYNE and see for yourself before concluding. Reach her onemail charlottewayne303@gmail.cowhatsapp:+39 (351) 093 7250

Chetauya · 5 August 2022 · Ellis & Co Bounds Green

5/5

Trustpilot

Purchase of flat

From the first viewing to the final completion of the purchase the team at the Finchley branch acted professionally, efficiently and thoughtfully. A special mention has to go to Neil Shah who was always at hand to move things forward and to highlight the many great things about the flat but also truthful about potential snags which went against the flat. Could not have asked for a better agent - many thanks!

Chee · 4 August 2022 · Ellis & Co Finchley

1/5

Google

Unethical & unprofessional. Even after committing over chat that they will be contacting next day they did not whereas I have made an offer already. I have also marked email yo the senior management like Mr Alain & Louis & yet no response. Highly untrustworthy, incompetent & unprofessional.

Hirok · 2 August 2022 · Ellis & Co Tottenham

Agent replied

Hi Hirok Please remove your review. This is clearly a mistake. We have never had any dealings with you. We do not have any members of staff with the name you have mentioned. I have reported this to Google and requested that your review is removed immediately.

5/5

Google

Special thanks to Alicia Casingena. She is very professional, attentive and helpful. An unforgettable experience for my first property purchase in UK :)

Jennie · 2 August 2022 · Ellis & Co Golders Green

Agent replied

We are delighted Jennie to have helped you buy your first property here in the UK.Thank you for such lovely words.

5/5

Google

We just exchanged and completed on our first ever property, and we hit the jackpot with Alicia as our estate agent. She was generous with her time and advice, and we felt expertly guided by her every step of the way. Really cannot recommend her enough! Thanks, Alicia!

Tamara · 2 August 2022 · Ellis & Co Golders Green

Agent replied

What lovely words Tamara.Alicia is delighted as we all are to receive such praise.Thank you for taking the time to post such a positive review.

5/5

Google

We've been hugely grateful to agent Alicia Casingena who has been an incredible help in our first flat purchase. She is straight to the point and not only found us the perfect place but also helped to guide us along the way. Alicia responds in record time and is always on the end of a phone or email if needed.

Anna · 2 August 2022 · Ellis & Co Golders Green

Agent replied

Alicia thanks you Anna for such kind generous words.It was a pleasure to be of service to you and successfully conclude the purchase.

1/5

Google

Rating only, no written review.

Melisa · 2 August 2022 · Ellis & Co Finchley

5/5

Google

We have continuously rented our second property from Ellis and Co. starting from a 1 bedroom apartment and now in a 2 bedroom apartment. They have amazing properties that are in newly-built apartment buildings and provide amazing views and top-of-the-line amenities. Both Kevin and Ray are very helpful from the point they show the property to advising clearly on how to provide the right information for the offer and referencing to go smoothly. Will continue to use them :)

Sahan · 30 July 2022 · Ellis & Co Harrow

4/5

Google

I enquired about one of the property before relocating. To my surprise Ellis & Co responded to my query and guided me to rent a property when I relocated. Ellis & Co helped me to find a property and also helped me in viewing. Few of their team members have attended my calls multiple times when I had silly queries and patiently helped me through the entire transition. Catalin, Pritam are few of the people I can Thank for helping me in the renting process.

DEBANJAN · 30 July 2022 · Ellis & Co Wembley

Agent replied

Thank you!

5/5

Trustpilot

Khalid Ghani leads a wonderful team at Ellis & Co!!

I have been a client with Ellis & Co Finchley for the last eight and a half years: firstly as a 'landlord' renting out my property; then - more recently - asking Ellis & Co to sell my property. During the entirety of this time, I have found every member of the team to have had the highest of professional standards, offering excellent advice on all aspects of the property market, being friendly, dealing with all matters promptly, being available at the other end of the phone or email, and generally making me feel like a valued individual. This team manages to strike that difficult balance of having the interests both of the landlord and tenants (and equally vendor and buyer) at heart. I would like to single out Mr Khalid Ghani who is at the helm of this branch and has created an excellent working ethos in this office. Khalid is highly experienced (and it shows!) and goes that extra mile in all aspects of his work - a great credit to his profession. I would unreservedly recommend Ellis & Co to anyone thinking of renting, selling or buying and am delighted to mention - as well as Khalid - Nicki, Belinda, Zsuzsanna, Neil and Matthew, all of whom work together as a very trustworthy and successful team. I should add that, during the time my property was up for sale I was inundated with correspondence from many other agents who suggested I change my allegiance and sell my property through them. No chance! I kept with Ellis & Co - and am delighted to have done so. Thank you Neil for your calm professionalism throughout the sale process!

Jacqueline · 26 July 2022 · Ellis & Co Finchley

4.1/5

The Trusted Agent
Landlord

Professional service from Simina

Simina has been great since she took of managing my property which I have on rent. She has helped with the review of the tenancy agreement and increase in rent and all went smoothly and very quickly. I would definitely recommend working with Simina - she is very knowledgeable and willing to help and answer all questions. Thanks Simina

Priti · 25 July 2022 · Ellis & Co Wembley

5/5

Google

Very nice and professional staff, had a great experience.PositiveResponsiveness, Quality, Professionalism

Micaela · 23 July 2022 · Ellis & Co Golders Green

Agent replied

Thanks Micaela.We are delighted to have facilitated a successful move for you.

5/5

Google

Adam was very useful with my search for my home. Highly recommendPositiveResponsiveness, Quality, Professionalism, Value

Ben · 21 July 2022 · Ellis & Co Bethnal Green

5/5

Google

I was looking for the apartment to rent and the agency provided me great options according to my requirements. The communication with the agent was very fast and clear. The agent was always on time, answer all my questions and provide me information about further steps so the deal was smooth. Really recommend the agency!PositiveResponsiveness, Professionalism

Evgenii · 21 July 2022 · Ellis & Co Golders Green

Agent replied

Thank you for sharing your positive experience with us.

5/5

Google

After multiple stressful moves over my years in London, it is beyond refreshing to recieve such a professional and brilliant service from an estate agents. Nicos and Tina were excellent at insuring my move was organised, clear and hassle free. They helped me with every step, making good conversation and ensuring I was happy. My property is run by the estate agents, which is not something I expected to prefer. They are easy to get hold of and sort all issues with haste and brilliant communication. Having previously rented an estate agent run property, it is clear in comparison their efforts go above and beyond. They are professional, considerate and responsive. I am very happy with the service I have so far recieved from Elis and Co Bounds Green.PositiveProfessionalism

Liz · 21 July 2022 · Ellis & Co Bounds Green

5/5

Google

Very nice and professional staff, had a great experience.PositiveResponsiveness, Quality, Professionalism

Micaela · 20 July 2022 · Ellis & Co Golders Green

Agent replied · 31 October 2023

Thanks Micaela.We are delighted to have facilitated a successful move for you.

5/5

Google

I have worked along side the team at Ellis and Co for the last couple of years. They are very professional and amazing at what they do! I would have no hesitation in recommending Ellis and Co.PositiveResponsiveness, Professionalism

Pearlie · 20 July 2022 · Ellis & Co Golders Green

Agent replied

We are so happy to receive such a positive review.Thank you.

5/5

Google

The team here and particularly Alicia has been fantastic supporting us on the sale of our property. I'd recommend her every time.PositiveResponsiveness, Quality, Professionalism, Value

Anita · 20 July 2022 · Ellis & Co Golders Green

Agent replied

Thanks Anita.We are so happy to be appreciated by our clients and receive such positive feedback.

5/5

Google

It was my first time utilising the services of Ellis & Co, from the outset and their responsiveness too my requirements I knew they were the right outfit to work with. The team is highly motivated and maintain a good level of freindliness whilst staying professional and providing the advice and guidance needed. Thank you to Tony, Demmy and the whole team.PositiveResponsiveness, Quality, Professionalism

Ergun · 19 July 2022 · Ellis & Co Bounds Green

5/5

Google

Fantastic service. Adam Kiani is very friendly and professional, he also answers all my queries patiently. Definitely recommend Ellis and Co to my friends if they are renting a flat around Bethnal Green.PositiveResponsiveness, Professionalism

Mei · 18 July 2022 · Ellis & Co Bethnal Green

5/5

Google

We were very happy with the service we received from Ellis & Co when selling our house. The staff were pro-active, friendly and professional. They used their experience and local knowledge to give us sound advice and guide us as smoothly as possible through the process. Calls and emails were responded to promptly, and their fee was very reasonable.PositiveResponsiveness, Quality, Professionalism, Value

Susan · 18 July 2022 · Ellis & Co Bounds Green

5/5

Google

Received a professional and honest service from the Ellis and Co sales team. The valuation and likely timelines were managed realistically and achieved.PositiveQuality

Mike · 15 July 2022 · Ellis & Co Finchley

Agent replied · 7 April 2023

Thank you for taking the time to give such positive feedback. It’s much appreciated.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Ellis & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Ellis & Co and its branches won awards at The British Property Awards in three years, most recently 2025.

British Property Awards winners in three years, the group and its branches: 2023, 2024, 2025.

British Property Awards by year, 2023 to 2025

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Ellis & Co

Which Ellis & Co office has the most reviews?

Wembley has the most, with 959 reviews rated 4.6 out of 5, followed by Greenford with 495.

Where are the Ellis & Co offices?

The 17 Ellis & Co offices, by town:

  • Bethnal Green: 485-487 Bethnal Green Road, E2 9QH
  • Bounds Green: 10 Queens Parade, Brownlow Road, Bounds Green, Greater London, N11 2DN
  • Enfield: 58 Church St, Enfield, Hertfordshire, EN2 6AX
  • Finchley: 341 Regents Park Road, Finchley, N3 1DP
  • Golders Green: 52 Golders Green Road, London, NW11 8LN
  • Greenford: 318 Ruislip Road East, Greenford, UB6 9BH
  • Harrow: 8 College Road, Harrow, Middlesex, HA1 1BE
  • Islington: 76 Essex Road, Islington, N1 8LT
  • Kenton: 272 Streatfield Road, Kenton, Middlesex, HA3 9BY
  • Mill Hill: 22 The Broadway Mill Hill, London, NW7 3NJ
  • Sidcup: 257 Blackfen Road, Sidcup, Kent, DA15 8PR
  • Stanmore: 66 The Broadway, Stanmore, Middlesex, HA7 4DU
  • Tonbridge: 93 High Street, Tonbridge, Kent, TN9 1DR
  • Tottenham: 26 West Green Road, Tottenham, N15 5NP
  • Wembley: 4 Ealing Road, Wembley, HA0 4TL
  • Wembley Park: 51 Bridge Road, Wembley, Middlesex, HA9 9AG
  • Willesden Green: 29 Walm Lane, Willesden Green, NW2 5SH
What do sellers say about Ellis & Co?

11 reviews from sellers, rated 4.8 out of 5 on average. For example, Rob wrote: "We came to Ellis & Co after several fruitless months spent trying to sell our shared ownership property through our housing association. Peter was very helpful ..."

What do buyers say about Ellis & Co?

17 reviews from buyers, rated 5.0 out of 5 on average. For example, Tiasha wrote: "Pritam Patel was extremely helpful when working with me to help find a new home. I am very happy with the level of customer service I received; the whole ..."

What do landlords say about Ellis & Co?

9 reviews from landlords, rated 4.7 out of 5 on average. For example, Massimo wrote: "I have been letting out my property for some years now and Ellis and Co. have always exceeded my expectation. I recently dealt with Saumil who quickly and ..."

What do tenants say about Ellis & Co?

20 reviews from tenants, rated 4.9 out of 5 on average. For example, Carl wrote: "I came accross Ellis & Co on my search for a rental property in the Tonbridge area. The first member of staff I encountered was Daisy , she proved to be very ..."

Has Ellis & Co won any awards?

Yes. In The Trusted Agent 2026 awards, London won Gold, Wembley won Trusted Agent and Bounds Green won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold awards. The group and its branches have also won 2 other industry awards since 2023.

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