Trusted Agent profile · Middlesex, Kent, Greater London and more
Verified
★★★★★
4,813 reviews across 17 offices and 6 platforms
Ellis & Co has 17 offices, in Wembley (two offices), London (two offices), Greenford, Finchley, Bounds Green, Stanmore, Tottenham, Harrow, Willesden Green, Sidcup, Enfield, Bethnal Green, Tonbridge, Islington and Kenton (Middlesex, Kent, Greater London and Hertfordshire). Together they have 4,813 reviews on six platforms, rated 4.6 out of 5 overall.
3,645
Reviews on Google
All 17 offices
53
Reviews on Facebook
All 17 offices
2
Reviews on Yell
All 17 offices
841
Reviews on Trustpilot
All 17 offices
211
Reviews on allAgents
All 17 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We came to Ellis & Co after several fruitless months spent trying to sell our shared ownership property through our housing association. Peter was very helpful ...Read all 11 from sellers
Pritam Patel was extremely helpful when working with me to help find a new home. I am very happy with the level of customer service I received; the whole ...Read all 17 from buyers
I have been letting out my property for some years now and Ellis and Co. have always exceeded my expectation. I recently dealt with Saumil who quickly and ...Read all 9 from landlords
I came accross Ellis & Co on my search for a rental property in the Tonbridge area. The first member of staff I encountered was Daisy , she proved to be very ...Read all 20 from tenants
Ellis & Co's 17 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleKrupesh Bala was fantastic during the property viewing. He was punctual, professional, and incredibly knowledgeable. He answered all my questions clearly and made sure I felt comfortable throughout. His friendly and honest approach really made the whole experience so much easier and more enjoyable. Highly recommend!
5/5
GoogleRavi @ Ellis and Co has been extremely helpful in helping me with my first home purchase in Northolt. From start to finish he was very patient and explained all the details when i needed. I cant thank him and his team enough as we are so happy to move into our first home. Any one considering a first time purchase should speak to Ellis and Co
5/5
GooglePaul from the Enfield office was excellent. He worked very hard to get my flat sale over the line. Highly recommend him. From listing my flat to dealing with solicitors he was always available to communicate with, friendly and professional. Thanks Paul
5/5
GoogleWe’re so grateful to Reid at Elis & Co for all his help during our house purchase. He was incredibly patient, informative, and supportive every step of the way. Reid went above and beyond, and without his guidance, we wouldn’t have made it through the process. His support made a real difference, and we honestly don’t think we could have completed the purchase without his help. Thank you, Reid for your dedication and professionalism through out this process.
5/5
GoogleI had a fantastic experience with Krupesh Bala, he was absolutely amazing throughout the entire process. From start to finish, he was helpful, professional, and always went the extra mile to make everything as smooth as possible. Communication was clear and consistent, and nothing was ever too much trouble. It’s rare to find someone so genuine and supportive in this industry. I can’t recommend him enough!
5/5
GoogleKrupesh Bala was fantastic from day one! He made the whole experience stress-free and was incredibly supportive throughout. He was always quick to respond, super friendly, and genuinely cared about making sure everything went smoothly. You can tell he really knows his stuff and takes pride in his work. I’m so grateful for all his help, couldn’t have asked for a better agent!
5/5
GoogleSelling a house is a stressful endeavour whatever one’s circumstances and the cast of characters one encounters on the way so often adds to that frustration- estate agents, solicitors, surveyors and mortgage brokers all with their own agendas telling you what you want to hear in order to make you part with your money. During my recent sale, I first listed my house with an agent who had overvalued the house and almost nothing happened for six months. At that point, I contacted Ellis & Co and got a valuation from Paul Rudolph, which is when everything changed. He was frank and honest in the valuation and he was proactive about finding a buyer (which he did within a couple of weeks of marketing the house). He kept me updated at every stage and he was easy to get hold of throughout the whole process when I had questions. I’m not usually one to leave reviews but this really was an exceptionally good service and it has challenged my previously rather negative perception of estate agents!
5/5
GoogleI recently moved into a new property with the help of Ronit bhai from Ellis & Co., and I couldn’t be more satisfied with the experience. He was extremely helpful, responsive, and patient throughout the whole process. From arranging viewings to answering all my questions and ensuring a smooth move-in, everything was handled professionally. Highly recommend Ellis & Co. for anyone looking to rent or buy a property.
5/5
GoogleEllis and co have been so professional and helpful. I have been struggling with properties and references. Ronit has made it so easy with his expertise. Would recommend Ellis and co if to make process and your life easy Thank you Pritam and aditya for also supporting when needed.
5/5
GoogleWe had a great experience working with Krupesh Bala from Ellis & Co. Greenford. He was incredibly helpful, responsive, and professional throughout the entire process of securing our new flat. Krupesh made everything smooth and stress-free, answering all our questions promptly and keeping us informed at every step. We truly appreciate his support and dedication. Highly recommended!
5/5
GooglePAUL IS VERY HELPFUL. HE HELPED ME WITH OUR DIFFICILT SITUATION TO FINISH THE PURCHASE SUCESSFULLY. HE HAS SORTED ALL THE ISSUES RASIED DURING PURCHASE.
5/5
GoogleI had a smooth experience renting a flat through Ellis & Co Lettings in London.Ronit was professional, quick to respond, and helped us get moved in within 10 days. Maintenance issues were resolved within 24 hours. Would highly recommend!”
5/5
GoogleAkshat was professional and proactive throughout the process. He put in a genuine effort and communicated well. I'd be happy to work with him again in the future.
5/5
TrustpilotExcellent service
5/5
GoogleIt was really great experience with Ellis & co. I got new house with help of ellis& co. Agent ronit was really helpful, polite, easy to talk and he made whole process. I will highly recommend Ellis & co. Especially for ronit to make any process of getting house or flat. Much appreciated.
1/5
Google🚫 AVOID AT ALL COSTS Terrible agency with shockingly poor standards. Especially awful were Belinda and Nicki, whose dismissive attitude and lack of basic professionalism made every interaction a headache. They always side with the landlord, no matter how unreasonable, leaving tenants completely unprotected. They don’t care about tenant well-being, only about keeping the landlord happy (and the money flowing). Their main goal is to milk you to the last drop, with no genuine interest in fair treatment or resolving issues. 🏚 ESPECIALLY AVOID GIARDINO APARTMENTS During my 3 years there, here’s just a small number of issues I had to deal with: Cracked window (toughened glass), they tried to blame me for it, then stalled the repair for months. Broken front door latch, bins door constantly broken, which tenants (including me) ended up repairing ourselves multiple times. Ant infestation near the front door, completely ignored. Old tree infested with aphids, leaving all the cars drenched in sticky honeydew all summer long. The parking itself is illegal, which somehow doesn’t stop them from shamelessly advertising it as “parking on premises.” And of course, the inevitable fight to claw back our own deposit, despite leaving the flat in excellent condition. 💥 BOTTOM LINE: I wouldn’t come near Ellis & Co with a 10-foot pole. Do yourself a favour and steer clear, your sanity, safety, and wallet will thank you.
5/5
GoogleLovely service by Fathum, he was very helpful from the start. I'm very happy with how straight forward the process was. I'm moved in and settled now and wanted to say thank you, and I recommend the Enfield Ellis branch and a special thank you to Fathum, the agent and all the team. - Viola
5/5
Google⭐⭐⭐⭐⭐ I had a great experience with Ronit while renting my new home. He was very supportive and helpful throughout the whole process. From arranging viewings to helping with paperwork, He made everything smooth and stress-free. Communication was always clear and professional. I really appreciate his assistance and would definitely recommend him to anyone looking to rent a property!
5/5
TrustpilotLovely service by Fathum
Lovely service by Fathum, he was very helpful from the start. I'm very happy with how straight forward the process was. I'm moved in and settled now and wanted to say thank you, and I recommend the Enfield Ellis branch and a special thank you to Fathum, the agent and all the team. - Viola
5/5
GoogleHands down, Paul is the best estate agent I have come across. He is honest, friendly and gets the job done. I highly recommend his service. Thanks again.
5/5
GoogleGreat service from Ravi and his team for selling my property in Wembley. They wasn't the cheapest agent however I found their services to be very good, communication was good and ultimately they got the property sold. Their social media improvement is really impressive also
5/5
GoogleWas a tenant with these guys for a while and found the whole experience seamless! Super quick to respond to questions and such a nice team
Dear Alice, Thank you so much for your wonderful review and the 5-star rating. We're thrilled you found our service seamless and our team approachable and responsive. It's been a pleasure assisting you and we're always here if you need any further support in the future. Best Wishes, Andy
5/5
allAgents"Helpful from start to..."
Lovely service by Fathum, he was very helpful from the start. I'm very happy with how straight forward the process was. I'm moved in and settled now and wanted to say thank you, and I recommend the Enfield Ellis branch and a special thank you to Fathum, the agent and all the team. - Viola
5/5
GoogleA really good letting agent, who managed the process well. Particularly Denis and Zeeshan who were responsive and kept me updated at every step. Edit: Adding to this review that I've subsequently used Ellis & co to sell my property, again working with Zeeshan, and this time also Reid, both of whom were excellent in progressing the sale to completion. I'd definitely recommend Ellis and Co. for eithe rental or sale of a property, thank you very much!PositiveQuality
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Ellis & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Ellis & Co and its branches won awards at The British Property Awards in three years, most recently 2025.
British Property Awards winners in three years, the group and its branches: 2025, 2024, 2023.
British Property Awards by year, 2025 to 20232025 2 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Wembley has the most, with 960 reviews rated 4.6 out of 5, followed by Golders Green with 469.
The 17 Ellis & Co offices, by town:
11 reviews from sellers, rated 4.8 out of 5 on average. For example, Rob wrote: "We came to Ellis & Co after several fruitless months spent trying to sell our shared ownership property through our housing association. Peter was very helpful ..."
17 reviews from buyers, rated 5.0 out of 5 on average. For example, Tiasha wrote: "Pritam Patel was extremely helpful when working with me to help find a new home. I am very happy with the level of customer service I received; the whole ..."
9 reviews from landlords, rated 4.7 out of 5 on average. For example, Massimo wrote: "I have been letting out my property for some years now and Ellis and Co. have always exceeded my expectation. I recently dealt with Saumil who quickly and ..."
20 reviews from tenants, rated 4.9 out of 5 on average. For example, Carl wrote: "I came accross Ellis & Co on my search for a rental property in the Tonbridge area. The first member of staff I encountered was Daisy , she proved to be very ..."
Yes. In The Trusted Agent 2026 awards, London won Gold, Wembley won Trusted Agent and Bounds Green won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold awards. The group and its branches have also won 2 other industry awards since 2023.
