Trusted Agent profile · Middlesex, Kent, Greater London and more

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Ellis & Co estate agents in Wembley, London, Greenford and 12 more

4.6

★★★★★ Excellent

4,794 reviews across 17 offices and 6 platforms

www.ellisandco.co.uk

Ellis & Co has 17 offices, in Wembley (two offices), London (two offices), Greenford, Finchley, Bounds Green, Stanmore, Tottenham, Harrow, Willesden Green, Sidcup, Enfield, Bethnal Green, Tonbridge, Islington and Kenton (Middlesex, Kent, Greater London and Hertfordshire). Together they have 4,794 reviews on six platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

3,645

Reviews on Google

All 17 offices

Facebook logo

3.8 / 5

34

Reviews on Facebook

All 17 offices

Yell logo

1.0 / 5

2

Reviews on Yell

All 17 offices

Trustpilot logo

841

Reviews on Trustpilot

All 17 offices

allAgents logo

211

Reviews on allAgents

All 17 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Ellis & Co's 17 offices, most reviewed first. Each has its own page.

Latest reviews from every Ellis & Co office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Thanks to Minal for helping me look for a property to rent! The whole team at Ellis are very helpful..keep it up guys!

K · 19 March 2020 · Ellis & Co Wembley

5/5

Google

Great service from Ellis and co. Especially Sandip. Has dealt with all issues with a professional manner. As a landlord I highly recommend this agency.

Mitesh · 19 March 2020 · Ellis & Co Wembley

5/5

Google

Very good estate agency! They were recommended to me and I was very pleased with the service they offered during the sale of my property.

Delia · 19 March 2020 · Ellis & Co Wembley

5/5

Google

Good agency. They showed me a few properties to rent and we finalised something with them, if your a tenant i would consider this agency trustworthy

Ionut · 19 March 2020 · Ellis & Co Wembley

5/5

Google

Very decent Estate agent, probably one of the best I have come across in a while. Sandip is knowledgeable. I genuinely recommend their services to any landlords out there.

Ketan · 19 March 2020 · Ellis & Co Wembley

5/5

Google

Good services from Ellis and co. Been their tenant for several years and no complains so far. Swiftly deals with all issues on a timely manner. Thanks Ellis

Varsha · 19 March 2020 · Ellis & Co Wembley

5/5

Google

Knowledgeable staff, professional and courteous. Helped me find property to rent, deal with issues fast, and my deposit refund was done very quickly. Couldn't ask for more as a tenant. Special thanks to Sandip

Arlito · 19 March 2020 · Ellis & Co Wembley

5/5

Google

Good services from Ellis and co. Been their tenant for more than 3 years and no complains so far. Swiftly deals with all issues on a timely manner. Thanks Ellisandco.

HUSSAIN · 19 March 2020 · Ellis & Co Wembley

5/5

Google

Very dedicated team. Managed the sale of my property efficiently and kept me informed throughout the process. Competitive pricing and excellent service.

Pip · 19 March 2020 · Ellis & Co Wembley

5/5

Google

Thanks team Ellis for managing my properties, been with them for 5 years and never had any issues :) excellent team to work with. Highly recommended.

Bhavin · 19 March 2020 · Ellis & Co Wembley

5/5

Google

Fantastic service from Sandip and Ellis. Highly recommend their services especially as a tenant. Many agents out there promise too many things, but with Ellis they were straight forward, and honesty is hard to find nowadays

Malik · 19 March 2020 · Ellis & Co Wembley

5/5

Google

Friendly and professional staff, excellent service, quick problem solving. I'm their tenant for over 3 years now and i am more than happy to recommend them. A special thank you to Catalin, who has been more than supportive throughout my tenancy.

Simona · 19 March 2020 · Ellis & Co Wembley

5/5

Google

A very competent estate agency, one of the few that gives reliable advise. Highly recommend their services. Great knowledge of the local area.

Santosh · 19 March 2020 · Ellis & Co Wembley

5/5

Google

Great experience with Ellis and co. They found a nice flat for me and my family to rent. Darius from maintenance was very helpful with all the changes that needed to be made to the property.

Florina · 19 March 2020 · Ellis & Co Wembley

5/5

Google

Ellis and co have been managing my property to a professional standard. They go above and beyond with their management. From advertising, letting, inspections, and property management, great services. I highly recommend their service to any landlord who wishes top service and keep them compliant in today's ever fast paced lettings industry. Special mention to Sandip, he has been my main contact for several years.

Kularina · 19 March 2020 · Ellis & Co Wembley

5/5

Google

Great company to deal with. Had a pleasure to deal with Sandip. Very professional and straight to the point. Highly recommend this estate agency to anyone who wishes to let their property with peace of mind.

Vishal · 19 March 2020 · Ellis & Co Wembley

5/5

Google

Fantastic and very professional customer service skills from this vibrant office. From the greeting, to giving advise and options on how to rent my property. Highly recommendable. I dealt with Sandip who is very knowledgeable equally all the other staff are very helpful. Keep it up

Pravin · 19 March 2020 · Ellis & Co Wembley

5/5

Google

The team at Ellis and Co (specifically Darius) are a treat to work with. Professional, courteous and a complete pleasure from start to finish. Letting a property and dealing with the inevitable odd issue by its nature can be a stressful process. Darius has always put my mind at ease and deals with issues in a timely manner. Thank you

Malgorzata · 19 March 2020 · Ellis & Co Wembley

5/5

Google

Very professional agent. Found tenants for my property and have been managing my house for some time now. Can’t fault them at this stage. Highly recommend their services to any landlord who wants headache free management of their rental properties. Special mention to Sandip who has been my main contact for several years.

Rohil · 19 March 2020 · Ellis & Co Wembley

1/5

Google

Bad experience from the side of the owner. They take the commission in advance and they do not pay back when the tenants leave earlier. I had to spend my time to take them to Court. No to be trusted.

Claude · 18 March 2020 · Ellis & Co Harrow

Agent replied

Good morning Mr Lambiris, many thanks for your review. As you are aware, you had agreed in writing to the amount refunded back to you and then changed your mind. You are welcome to discuss anything further with us

5/5

Trustpilot

We were really pleased with Ellis & Co…

We were really pleased with Ellis & Co Finchley, especially with Nicki who was friendly and gave a great service.It was real pleasure to work with her! We highly reccomend her!

Andreea · 17 March 2020 · Ellis & Co Finchley

5/5

Trustpilot

I highly recommend

I highly recommend. Dealt with Neil Shah. Great support, excellent communication, property sold quickly and at best price for road.

B · 17 March 2020 · Ellis & Co Finchley

1/5

Google

I was a tenant for one year with Ellis and Co and I was quite unhappy with the level of service I received from them. First of all, they charged me a holding deposit of £360 pounds that they never returned to me. I am very happy the Tenant Fees Act is now in place to avoid such extortionate fees. The flat had multiple issues, but Ellis and Co was very slow to address them, and about half of these issues were still unresolved when I left one year later. When I asked them whether this is a managed tenancy, they said it wasn't, although clearly they were collecting the rent and organising the repairs. They clearly didn't want to take responsibility for anything. When it was time for me to leave, they were arranging visits for potential tenants without informing us in advance. They would sometimes turn up in the middle of the day or in the evening with a batch of two or three potential tenants, leaving me very little time to change and do a bit of tidying up and cleaning. The staff is friendly, but this just masks carelessness and lack of professionalism. I definitely not recommend them, and if you are a tenant you might want to search for a different letting agent. You have been warned. EDIT 15 Oct 2019 following response by the owner 1. The letting agency collected the rent, organised repairs and otherwise managed the tenancy. I never had any contact with the landlord whatsoever. Maybe the letting agent doesn't call that a managed tenancy, but for all intent and purpose it was. It looks like the letting agency just doesn't want to take responsibility. 2. Regarding visits after I gave my notice, here is what happened in detail. For the first batch of visits, I have indeed been notified in due time. For the second batch, there has been a misunderstanding over the date (maybe from my side, maybe from the "negotiator" side, who knows). After that, there had been three other visit batches for which I received no notice whatsoever. The "negotiator" would just turn up unannounced with some people, mumbling some vague apologies that "the office should have notified me". 3. The £360 charge has been referred to as "reservation deposit", I still have the email from Ellis & Co dated 28 July 2018 where this is mentioned. So there is no misunderstanding from my part. I note that the response doesn't address the issue of repairs and maintenance, as indeed when I left the following were still pending: - Mould in around the bath tub lining (this had been partially fixed by a contractor at the beginning of the tenancy, but he did a very poor job and the mould obviously came back) - Extractor fan not working for the bathroom and kitchen, which have been notified one year before and reminded many times in the interim (this would probably explain the mould in the bathroom) - Three out of four light bulbs not working in the bathroom (these were custom light bulbs that I couldn't replace on my own) - The safety switch for the dishwasher is jammed and has never been replaced despite my notification; since those switches are now mandated from a health and safety point of view, this switch is clearly not doing its job.

Fabrice · 15 March 2020 · Ellis & Co Wembley

Agent replied

Dear Fabrice thanks for your message. As previously advised to you on several occasions by our office your landlord has a rent collection service with ourselves. This in simple terms means though we collect the rent the landlord is responsible for all maintenance issues. This is indicated in the tenancy contract you signed and verbally explained to you several times. As far as appointments are concerned all were made in dialogue with yourself so am surprised at your comments. The negotiators have further added that you mis-understood the dates of the appointments hence your surprise at people turning up unannounced. The £360 charge was the administration charge which all tenants use to pay and was clearly explained to you but once again you Mis-understood. So in short the issues have all arisen because you have mis-understood things rather then short falls in our service. Wishing you all the best Ellis & Co Wembley

3/5

Google

Ellis has been managing our rented apartment for 2 years. They always been very professional, and helped us everytime time we needed. I highly reccomend them for renting, although when it comes to return the deposit it was not the same. They never returned my calls, promised to send me an email with an update never did. Also, stated the person in charge to process the refund was sick and we would have to wait for this person to return to work , it has been 2 weeks already. Not impressed at all!!!!

Karina · 15 March 2020 · Ellis & Co Wembley

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Ellis & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Ellis & Co and its branches won awards at The British Property Awards in three years, most recently 2025.

British Property Awards winners in three years, the group and its branches: 2023, 2024, 2025.

British Property Awards by year, 2023 to 2025

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Ellis & Co

Which Ellis & Co office has the most reviews?

Wembley has the most, with 959 reviews rated 4.6 out of 5, followed by Golders Green with 469.

Where are the Ellis & Co offices?

The 17 Ellis & Co offices, by town:

  • Bethnal Green: 485-487 Bethnal Green Road, E2 9QH
  • Bounds Green: 10 Queens Parade, Brownlow Road, Bounds Green, Greater London, N11 2DN
  • Enfield: 58 Church St, Enfield, Hertfordshire, EN2 6AX
  • Finchley: 341 Regents Park Road, Finchley, N3 1DP
  • Golders Green: 52 Golders Green Road, London, NW11 8LN
  • Greenford: 318 Ruislip Road East, Greenford, UB6 9BH
  • Harrow: 8 College Road, Harrow, Middlesex, HA1 1BE
  • Islington: 76 Essex Road, Islington, N1 8LT
  • Kenton: 272 Streatfield Road, Kenton, Middlesex, HA3 9BY
  • Mill Hill: 22 The Broadway Mill Hill, London, NW7 3NJ
  • Sidcup: 257 Blackfen Road, Sidcup, Kent, DA15 8PR
  • Stanmore: 66 The Broadway, Stanmore, Middlesex, HA7 4DU
  • Tonbridge: 93 High Street, Tonbridge, Kent, TN9 1DR
  • Tottenham: 26 West Green Road, Tottenham, N15 5NP
  • Wembley: 4 Ealing Road, Wembley, HA0 4TL
  • Wembley Park: 51 Bridge Road, Wembley, Middlesex, HA9 9AG
  • Willesden Green: 29 Walm Lane, Willesden Green, NW2 5SH
What do sellers say about Ellis & Co?

11 reviews from sellers, rated 4.8 out of 5 on average. For example, Rob wrote: "We came to Ellis & Co after several fruitless months spent trying to sell our shared ownership property through our housing association. Peter was very helpful ..."

What do buyers say about Ellis & Co?

17 reviews from buyers, rated 5.0 out of 5 on average. For example, Tiasha wrote: "Pritam Patel was extremely helpful when working with me to help find a new home. I am very happy with the level of customer service I received; the whole ..."

What do landlords say about Ellis & Co?

9 reviews from landlords, rated 4.7 out of 5 on average. For example, Massimo wrote: "I have been letting out my property for some years now and Ellis and Co. have always exceeded my expectation. I recently dealt with Saumil who quickly and ..."

What do tenants say about Ellis & Co?

20 reviews from tenants, rated 4.9 out of 5 on average. For example, Carl wrote: "I came accross Ellis & Co on my search for a rental property in the Tonbridge area. The first member of staff I encountered was Daisy , she proved to be very ..."

Has Ellis & Co won any awards?

Yes. In The Trusted Agent 2026 awards, London won Gold, Wembley won Trusted Agent and Bounds Green won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold awards. The group and its branches have also won 2 other industry awards since 2023.

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