5/5
Great Agent Friendly staff. Very happy with service provided over the years.

Trusted Agent profile · Middlesex, Kent, Greater London and more
Verified
★★★★★
4,794 reviews across 17 offices and 6 platforms
Ellis & Co has 17 offices, in Wembley (two offices), London (two offices), Greenford, Finchley, Bounds Green, Stanmore, Tottenham, Harrow, Willesden Green, Sidcup, Enfield, Bethnal Green, Tonbridge, Islington and Kenton (Middlesex, Kent, Greater London and Hertfordshire). Together they have 4,794 reviews on six platforms, rated 4.6 out of 5 overall.
3,645
Reviews on Google
All 17 offices
34
Reviews on Facebook
All 17 offices
2
Reviews on Yell
All 17 offices
841
Reviews on Trustpilot
All 17 offices
211
Reviews on allAgents
All 17 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We came to Ellis & Co after several fruitless months spent trying to sell our shared ownership property through our housing association. Peter was very helpful ...Read all 11 from sellers
Pritam Patel was extremely helpful when working with me to help find a new home. I am very happy with the level of customer service I received; the whole ...Read all 17 from buyers
I have been letting out my property for some years now and Ellis and Co. have always exceeded my expectation. I recently dealt with Saumil who quickly and ...Read all 9 from landlords
I came accross Ellis & Co on my search for a rental property in the Tonbridge area. The first member of staff I encountered was Daisy , she proved to be very ...Read all 20 from tenants
Ellis & Co's 17 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Great Agent Friendly staff. Very happy with service provided over the years.
5/5
Ellis and Company in Finchley are great!
Ellis and Company in Finchley have managed a property for me for approximately eight years. I have been extremely satisfied with their service which I have found to be professional, responsive and thorough. As I live at a distance from the property I have appreciated the continuity of staff. Khalid, Nicki and Belinda have been there throughout. I have never been made to feel that because it’s only one property they care any the less than if I owned a large number. As the house was my family home for many decades it is very special to me and with the staff at Ellis and Co I feel we all work as a team. I am also confident that my tenants are carefully selected and receive a good service.
1/5
Rating only, no written review.
3/5
I had a mixed experience with Ellis and Co. I rented with them for a year. The flat was nicely redecorated before we moved in. The agent we dealt with was friendly, and most of the time when we had minor repairs or issues with the flat they were quick to send someone to fix it. I didn't get the feeling that they were out to rip us off, as is the case with a lot of letting agents. The reason they lose some stars is because of communication - when we had queries that were more complicated than a simple repair, our emails would often go unanswered, or only answered after a lot of chasing. This was quite frustrating at times. It took quite a few emails and about a month of time after I moved out to be told when my deposit would be returned (I eventually received it in full). Overall I think they are a decent letting agent, but if they improved communication and responsiveness they could be great.
5/5
Rating only, no written review.
5/5
I've been a tenant of a property managed by Ellis & Co for two years. Throughout our tenancy, this branch of Ellis & Co have handled things in a friendly and professional manner. They have always been responsive, helpful and accommodating, and have dealt with any issues and requests that I've had.
3/5
(EDIT) The managing director called me to apologise for the miscommunication. He explained what went wrong and why. He was eager to solve the problem. Hopefully, things will progress better from here. Absolute joke of an estate agent. Called them to enquire about a possible house viewing. They say they will get call me back. Left my number for them several times but still no call back. Used their online forms. Nothing. Used their chat bot to log in details nothing. They said they have no idea what's going on with the property if it was under offer or not.
5/5
Very helpful and happy with the service
Rating only, no written review.
5/5
We have been looking for a suitable property to rent in Tonbridge for quite some time. We identified a property advertised by Ellis & Co. The team worked very professionally. We had and have an excellent experience. In particular, we should like to highlight Mr Adam Lim in respect of his excellent communication skills, good understanding of our needs, excellence in identifying properties that might suit our needs, punctuality in all booked appointments, accessibility on the phone, and his quick replies to our e-mails. Once we had chosen the property, Mr Lim helped us through the entire process in a fast and easy way with rapid responses to questions, queries and/or concerns. Besides, his assistance is highly valued in respect of other issues related to the property e.g. alarm installation and painting. We are now more than one and a half months into our tenancy and should also like to commend other staff members at Ellis & Co.. Ms Caroline Martin has and is providing an excellent property service in sorting out all the practical issues that always follows taking up a new residence. Ms Gallo and Mr Dahlgaard
5/5
Rating only, no written review.
5/5
Best agent in town
5/5
Polite staff and very helpful!
5/5
Thank you for your servicies and your amability.
5/5
Very good Estate Agents, supportive when dealing with my property.
5/5
A serious, efficient and professional agency, which manages to put order and calmness in the chaos and panic of a real estate transaction.I highly recommand it!!!
5/5
We had a problem with electricity in the flat, and They send an electrician within 2 hours since first call. Big thanks to Pale for helping us out
5/5
Amazing customer service, really friendly
5/5
I was looking for a property since Feb 2019 and after nearly 6 months of searching Zeeshan at ellis and co greenford found me the perfect house! We were shifting from barbados and he made it very easy and stress free for us! I can't thank you enough! 5 stars does not do enough justice!!!
5/5
I was looking for a property near whitton Avenue east and this guys sorted in just two weeks, quick and professional service.. Thanks to minesh, zeeshan and payal for great service.
5/5
Amazing agent. Found me property good one in northolt. Some problem but they fix straight away. Thank you payal and zeeahan
5/5
Zeeshan and Payal helped me get an amazing apartment. Have been very helpful. First time getting an apartment. They made the process very easy. Very patient and calm well explaining what to do next.
5/5
Really lovely staff, they really go the extra mile. Very polite and friendly. Thank you guys
5/5
The Ellis and Co Greenford team recently helped me sell one of our properties nearby. Brilliant service in a most difficult market. Found a private buyer in a matter of days. Took less than 1 calendar month from offer to completion. Excellent teamworking, would highly recommend!
5/5
My property has been managed by Ellis & CO Greenford Estate for one full year now, and I have been very satisfied with the whole team. They are very responsive, polite, courteous, dealing with all kind of questions and queries, liaise with vendors, and will always try their best to help with anything you may need for your property. This is great for a landlord, as you know that you are always in safe hands. I can definitely recommend Ellis and Co Greenford to anyone. Special thanks to Payal, who is always very helpful and always tries to go the extra mile. Thanks you Ellis and Co team!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Ellis & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Ellis & Co and its branches won awards at The British Property Awards in three years, most recently 2025.
British Property Awards winners in three years, the group and its branches: 2023, 2024, 2025.
British Property Awards by year, 2023 to 20252025 2 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Wembley has the most, with 959 reviews rated 4.6 out of 5, followed by Golders Green with 469.
The 17 Ellis & Co offices, by town:
11 reviews from sellers, rated 4.8 out of 5 on average. For example, Rob wrote: "We came to Ellis & Co after several fruitless months spent trying to sell our shared ownership property through our housing association. Peter was very helpful ..."
17 reviews from buyers, rated 5.0 out of 5 on average. For example, Tiasha wrote: "Pritam Patel was extremely helpful when working with me to help find a new home. I am very happy with the level of customer service I received; the whole ..."
9 reviews from landlords, rated 4.7 out of 5 on average. For example, Massimo wrote: "I have been letting out my property for some years now and Ellis and Co. have always exceeded my expectation. I recently dealt with Saumil who quickly and ..."
20 reviews from tenants, rated 4.9 out of 5 on average. For example, Carl wrote: "I came accross Ellis & Co on my search for a rental property in the Tonbridge area. The first member of staff I encountered was Daisy , she proved to be very ..."
Yes. In The Trusted Agent 2026 awards, London won Gold, Wembley won Trusted Agent and Bounds Green won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold awards. The group and its branches have also won 2 other industry awards since 2023.