Dawsons reviews in Swansea, Morriston, Swansea Marina and 3 more

Thank you so much for your 5-star rating. We really appreciate you taking the time to share your feedback. It’s been a pleasure helping you secure your new home, and we wish you every happiness as you settle in. If there’s anything you need along the way, our team is always here to help. Kind regards, Jade and the Swansea Lettings Team

Thank you so much for your 5-star rating. We really appreciate you taking the time to share your feedback. Kelly has enjoyed helping you secure your new home here in Swansea, and we wish you every happiness as you settle in and start this new chapter. If there’s anything you need along the way, we are always here to help. Kind regards, Jade and the Swansea Lettings Team

Thank you so much for taking the time to leave such a fantastic review. It’s wonderful to hear how smoothly everything went for you from start to finish, and we’re delighted that our recommendations and communication helped make the process feel straightforward. Lisa, Jodie, Selina, and I truly appreciate the special mention, it means a great deal to the whole team. Wishing you every happiness moving forward, and if you ever need us again, we are always here to help. Kelly and the Marina Team

Thank you so much for your kind review. It was a pleasure to assist you, and I’m delighted to hear you were pleased with the service from the whole team. If we can help with anything in the future, we’re always here. Many thanks, Kelly

Thank you for taking the time to provide your personal thoughts of our services here at Dawsons, however we are concerned this review does not reflect the standards of service or safety we uphold at Dawsons Lettings or of the relationship we built with you during your time in tenancy. All properties are required to meet strict safety and compliance checks, and any maintenance or safety issues reported to us are always logged and addressed through approved contractors. Our records show that maintenance concerns raised during tenancies are responded to and followed up appropriately, and we take matters such as electrical issues, hot water supply and water ingress extremely seriously. In relation to the matters raised we would like to clarify: 'live wires' noted were HDMI and Scart leads where a previous tenant had their TV on the wall, we believe you requested to fill the hole yourselves and your landlord agreed. In relation to the leak from ceiling - this was a block management issue which took time to investigate out of our control. The issue was resolved following your vacation. The property was professionally cleaned prior to your move in, upon your complaint the cleaner re attended promptly. The property was let as seen on viewing by yourselves. The limited hot water issue was dealt with within 11 days of being reported with ongoing repair work during this time. We would welcome the opportunity to discuss the specific issues you have mentioned in detail directly with you should you wish, please contact us directly at sa1rent@dawsonsproperty.co.uk. Kind regards, The Dawsons Marina Lettings Team

Thank you so much, Carl and Yvonne, for your lovely review. We were so glad we could support you with both your sale and purchase and that you found the service professional and friendly throughout. On behalf of everyone here at Dawsons Marina, thank you for your recommendation, it truly means a lot. Pop in and see us soon. Kelly and the team at Dawsons Marina branch

Thanks for your kind words, Ben. I'm so pleased we got to completion on schedule, and I hope you are enjoying the fantastic property!

Thank you, Ann, for your kind words and 5-star rating. We’re delighted to hear that Lydia has been able to provide such great advice and support for your property in Manchester. Her responsiveness and helpful approach are qualities we’re very proud of, and it’s wonderful to know they’ve made such a positive difference for you.

Thank you, Richard, for your fantastic feedback and 5-star rating. We’re delighted to hear that our professional, straightforward approach, excellent communication, and strong marketing helped achieve the sale of your property so quickly. … More

Thank you, Cathy, for your kind words and 5-star rating. We’re delighted to hear that Helen’s quick responses, clear explanations, and professional opinions have given you confidence in working with her. Her dedication and expertise are qualities we’re very proud of, and it’s wonderful to know they made such a positive impression.

Thank you, Abdalla, for your kind words and 5-star rating. We’re delighted to hear that Lydia has provided such professional support over the past three years. Her prompt replies, sound advice, and dedication to keeping you informed are … More

Thank you, Ghobad, for your 5-star rating. We’re delighted to know you had a positive experience with Qube Residential. Providing excellent service and support is always our priority, and it’s wonderful to see this reflected in your feedback

Thank you for sharing such kind feedback and awarding us 5 stars. We’re delighted to hear that Diane was able to support you so effectively during your rental process. Her helpfulness, engaging approach, and quick responses are qualities we’re very proud of, and it’s wonderful to know she went above and beyond to make the experience easier for you.

Thank you, Laura, for your kind words and 5-star rating. We’re delighted to hear that the team ensured viewings were booked promptly, achieved full asking price, and kept you updated throughout. It’s wonderful to know the transaction felt smooth from start to finish, as that’s exactly the experience we strive to deliver

Thank you for your kind words and 5-star rating. We’re delighted to hear that Diane was able to make your move-in experience smooth and accommodating, even with the earlier start date. Her prompt responses and supportive approach are qualities we’re very proud of, and it’s wonderful to know they made such a positive difference for you

Thank you, Jobi, for your kind words and 5-star rating. We’re delighted to hear that Gary was so helpful during your property viewing. His professionalism, friendliness, and thorough approach are qualities we’re very proud of, and it’s fantastic to know they made such a positive impression.

Thank you, Lisa, for your wonderful feedback and 5-star rating. We’re delighted to hear that Gary provided such professional, transparent, and supportive service throughout the sale of your house. His prompt communication and commitment to keeping you updated are qualities we’re very proud of, and it’s fantastic to know they made the process smoother despite the challenges.

Thank you, Sangita, for your kind words and 5-star rating. We’re delighted to hear that Lydia’s outstanding communication and support have kept you well informed about your property and tenants. It’s wonderful to know that your queries have been answered quickly and thoroughly, and that our team has been able to provide the reliable service you’ve valued over the years.

Thank you, Kate, for your wonderful feedback and 5-star rating. We’re delighted to hear that Gary provided such professional support throughout the sale of your house. His clear communication, regular updates, and commitment to making the process run smoothly are qualities we’re very proud of, and it’s fantastic to know they made you feel fully supported.

Hi Amy, thank you for sharing your feedback. We understand your frustration with the end of tenancy charges from your landlord. We encourage every tenant to challenge these when they believe that there has been a disconnect in responsibility. We appreciate there are two sides to each dispute, but there was a large amount of cleaning and more than a fair share of avoidable repainting in this instance. On this occasion, due to how the property was left, the independent adjudicator from Reposit awarded the landlord their full costs, considering how much they had to spend to return the property into the high quality, clean condition it was received. Regarding the wider building issues you experienced, these related to the responsibilities of the building’s management company rather than your landlord. Throughout your tenancy, both Qube Residential and the landlord raised these concerns repeatedly with the building managers, but unfortunately several residents were affected by the withdrawal of services in this development We wish you the best in your next tenancy.

Thank you so much for your kind review. I am so pleased to hear that, even with a longer and more complex process, you felt fully supported by the team throughout. Being approachable, professional, and genuinely invested in helping our clients reach completion is something we really pride ourselves on, so your feedback means a lot to us, thank you. It was a pleasure supporting you through your property journey, and on behalf of the whole Sketty team, I wish you every happiness in your new home. Thank you again for your recommendation. Thank you and Merry Christmas Sharon and the Sketty Team