Every review we hold for the Swansea Marina office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHad a wonderful experience with Sandra showing us around a property today. We’ve had a lot of experience with estate agents, from either looking to rent, buy, or living in a property that’s for sale with frequent viewings, and Sandra has been the best by a mile. It was refreshing to have such a friendly estate agent who knows so much about the property (when you’re usually met with “I’m not sure”), and she discussed in depth what you could do with the property on a human level without any forced selling, plus a bonus was she had knowledge of the area too. You were great, thanks so much again Sandra!
Danielle · 16 March 2026
Agent replied · 16 May 2026
Thank you Danielle for such wonderful feedback! It’s fantastic to hear the viewing stood out and felt informative, relaxed and genuinely helpful. Experiences like that make all the difference when searching for a home. All our best going forward.
★★★★★ 5/5
GoogleWe've sold our homes nearly 3 times with the garforth ladies especially Emma and Catherine. I say nearly, as the most recent sale we have to pull out for reasons beyond our control. Every time we have contacted the office for updates, advice or queries the ladies are there. We have such a good relationship, they even put the kettle on when we call in.
Thank you team your all fab and we will not hesitate to come straight back to you in the future also send friends or family your way.
Beverley · 8 February 2026
Agent replied · 8 July 2026
It really means a lot to read this Beverley, thank you for sharing such lovely feedback. We truly value your loyalty and trust, and we will always be here whenever you need us.
★★★★★ 5/5
GoogleI have recently bought a property with Dawson Marina. From start to finish Kelly was excellent kept me well informed on what was going on and if she wasn’t available the onther members of staff were on hand and they didn’t know they would take time to find out. Thank you all involved with the purchase of my new home.
Samantha · 2 July 2026
Agent replied · 3 July 2026
Thank you so much for your lovely 5-star review for us today. It was an absolute pleasure to help you with the purchase of your new home, and I’m so happy to hear that you felt well informed and supported throughout the process.
Communication is so important when buying a property, so it’s lovely to know that both myself and the rest of the team were able to assist whenever you needed us. We always strive to ensure our clients receive the best possible service, and your kind comments are gratefully received by us all.
We hope you're settling into your new home and wish you many happy years there.
Best wishes,
Kelly and the Land & New Homes Team
★★★★★ 5/5
GoogleI recently sold and bought a property with Dawsons, and the experience was absolutely brilliant. The selling process was outstanding, the photos were amazing, and the support and advice were second to none. The team kept me fully updated and provided same-day feedback after each viewing.
Purchasing my new home was made incredibly easy thanks to Gemma and the rest of the team, who were always in touch and so friendly and caring throughout. I would highly recommend Dawsons.
Lianne · 16 January 2026
Agent replied · 16 January 2026
Thank you so much for your fantastic review. I’m absolutely delighted to hear that both your sale and purchase experience with us was such a positive one.
It’s great to know that the marketing, communication, and same-day feedback helped make the selling process feel supported and transparent, and Gemma will be especially pleased to hear how much her care and dedication made a difference during your purchase. The whole team works hard to keep clients informed and looked after, so your kind words really do mean a lot to us all.
Thank you again for choosing Dawsons, we truly appreciate your recommendation and wish you every happiness in your new home.
Warm regards
Kelly and the Marina Sales Team at Dawsons
★★★★★ 5/5
Google⭐️⭐️⭐️⭐️⭐️
Absolutely amazing experience with Tracie and Jess!
From start to finish, they went above and beyond to make everything smooth and stress-free. There were no problems, no issues, just genuine care and professionalism the whole way through. You can tell they truly care about what they do and about the people they’re helping. It’s rare to come across people who put so much heart into their work, but Tracie and Jess definitely do. I couldn’t have asked for a better experience, they’re simply amazing!
Laura · 16 November 2025
Agent replied · 16 May 2026
Thanks Laura! We are very pleased that you have enjoyed your experience with us, plus your recognition of the team's hardwork is really appreciated. Warm wishes.
★★★★★ 5/5
GoogleHighly recommend! Many thanks to Kelly and her team who managed to push through the sale of our leasehold flat. It was a complicated and protracted process taking 14 months in total. We accepted a full asking price offer within days of Dawsons marketing the property and luckily our buyer was very patient with the unexpected difficulties during the process (all down previous legal 'errors').
Special mention to Gemma who had the difficult and thankless task of liaising with all legal parties involved to finally get the sale over the line. We're not local to Swansea but I wish we had a Dawsons in our area as we really need their services.
Thanks again, Jo & Tim.
Joanne · 16 November 2025
Agent replied · 31 December 2025
Thank you so much, Jo and Tim, for your wonderful review and kind words! We are so pleased to hear you were happy with the service throughout what was certainly a challenging and lengthy process. It means a great deal to know our efforts helped get things successfully over the line. I know Gemma will be especially delighted to receive your special mention, thank you. Wishing you both all the very best for the future, please do reach out if you need our services or indeed a recommendation for agents in other areas throughout the UK, from myself and everyone here at Dawsons Marina.
Warm regards,
Kelly
★★★★★ 5/5
GoogleI first made contact with Lisa Davies from Dawsons on 4 August with a budget and an idea of what I was looking for. She arranged the viewing of four properties on 6 August and my offer was accepted the same day. I subsequently dealt with Gemma and then Kelly as the sale proceeded. All three were highly professional and a pleasure to do business with. The sale went through in just two months and a few days and I have no doubt that all three were instrumental in making that happen.
Geraint · 16 November 2025
Agent replied · 31 December 2025
Thank you so much for your wonderful 5-star review I am so pleased to hear that your experience with Lisa, Gemma, and myself was such a positive one. It’s great to know we could help you find the right property and complete the sale so smoothly, the whole team will be thrilled to read your feedback. Wishing you every happiness in your new home from all of us here at Dawsons Marina.
Warm regards,
Kelly
★★★★★ 5/5
GoogleExcellent service from start to finish!!!
We listed our home with Dawsons after having it on the market for 11 months with a very poor agent (PB), and Dawsons had it sold in just a few weeks. The customer service from Kelly and the team has been outstanding with quick responses to emails, phone calls to keep us informed of progress and follow up on any requests we needed to action. We are both tremendously busy and travel all over the UK for work so it has been refreshing to have such an attentive and supportive team behind us, helping us sell our home! I cant recommend Dawsons Marina team enough, they have all made the process of selling our home that much less painful! Thank you all, you absolute stars :)
James · 15 October 2025
Agent replied · 31 August 2025
Thank you so much for your kind words and glowing review. We are absolutely thrilled that you had such a positive experience with us here in the Marina Sales team. It’s fantastic to hear that myself (Kelly) and the team made a real difference after such a long journey with your previous agent, and that we could get things moving quickly for you.
We know how hectic life can be when you’re travelling for work, so we’re really pleased we could take some of the stress off your shoulders. We are extremely grateful for your recommendation, and we wish you all the very best in your next chapter.
Kelly and the Swansea Marina Sales team
★★★★★ 5/5
GoogleWe have just purchased a Marina property via Dawsons Marina Branch . The transaction was quite complicated and took nearly 7 months arrive at completion. Throughout the entire period Kelly and her team were absolutely dedicated to keeping both ourselves and the absent vendors informed of problems and progress every step of the way. Without their support and professionalism the transaction would have collapsed. We highly recommend the Marina Branch. Thank you Kelly Israel and her team.
Julie · 15 October 2025
Agent replied · 20 March 2026
Thank you so much for your wonderful review. We are delighted to hear that you felt myself and the Marina team were able to support you through a complex transaction and keep everything on track. Communication and dedication are at the heart of what we do, so it’s fantastic to know that our professionalism made a real difference. Wishing you all the best in your new Marina home, keep in touch! We can't wait to see the transformation
Best wishes
Kelly, Gemma, Lisa, Jodie & Aysha
★★★★★ 5/5
GoogleAngi and her amazing team provided a first class service right from the beginning. Angi was professional, fair and goes above and beyond for all parties involved.
Angi has been very fair throughout the process and I am not surprised by how many awards she has won.
At all times, Angi engaged with us on our purchase - she was always on hand to answer any questions throughout our journey.
I would highly recommend Angi and her team.
BUYER
Jessica · 19 August 2025
Agent replied · 19 August 2026
Oh Jess you are more than welcome. Enjoy your new home and thank you for the fabulous review 😀 …
★★★★★ 5/5
GoogleYou will never find a better estate agent anywhere than Dawsons Marina branch. Gemma, Kelly, Lisa and all the team are at the top of their game always. They sold two properties for us in a few months, there were multiple legal complications but nothing could beat them. We owe them so much and are so so grateful to them for enabling us to live our best life now in West Wales
Katrina · 15 October 2025
Agent replied · 20 March 2026
What an amazing review, thank you so much for your kind words! It was a real pleasure for myself, Gemma, Lisa and the whole team to help you through the sales, even with the challenges along the way. We are absolutely thrilled that everything came together and that you’re now enjoying your new life in West Wales, you truly deserve it. Wishing you every happiness from all of us here at Dawsons Marina.
Warm regards,
Kelly
★★★★★ 5/5
GoogleBig thanks to the team for helping me sell my house! Kelly was super patient with me from start to finish, and I really appreciated all her support. Lisa & Jodie in sales were great, friendly, helpful, and made everything feel easy. And a shoutout to Gemma on the progression team for keeping things moving smoothly.
Overall, such a great team, made the whole process way less stressful. Would definitely recommend!
Ehsan · 15 October 2025
Agent replied · 20 March 2026
Thank you so much for your wonderful review. We are so pleased to hear that Kelly, Lisa, Jodie, and Gemma made the whole experience of selling your home feel smooth and supported from start to finish. Your kind words mean a lot to the team, it’s exactly the type of service we aim to provide.
Wishing you all the very best for the future, and thank you again for confirming your recommendation.
Naomi, Marketing
★★★★★ 5/5
GoogleWe found the perfect home with Mannings, Emma Campion tried her upmost to get the viewing a soon as possible as originally we had to wait over a week but she put herself out to get the viewing sooner as she knew how interested we were. Emma met us at the property with a big smile, she was professional and thorough. She has communicated with us every step of the way and yesterday on a Sunday gave us the news we had been waiting for. Since yesterday she has been very efficient and has put us in touch with a solicitor. Things are now well on the way thanks to Emma
Sam · 8 July 2025
Agent replied · 8 July 2026
Hi Sam, glad to hear it, thanks for leaving a review, it means a lot to Emma and the rest of the team! all the best😎 …
★★★★★ 4/5
GoogleWe picked Mannings after seeing a couple of estate agents and we were impressed by Jacob's research of the houses and area before we even met. Jacob was professional, helpful and always available with advice and made the first stage of our house selling journey easy at what was a difficult time. Jacob has great knowledge of the markets and has helped me out with my questions as and when needed. A great asset to the team. Thanks all.
Adele · 8 July 2025
Agent replied · 8 July 2026
Appreciate you taking the time to leave a review Adele, it means a lot to Jacob and the rest of the team. Wishing you the best with everything😎 …
★★★★★ 5/5
GoogleWe were delighted with the professional manner in which the staff at the Marina office dealt with the tenancy and following sale of our property. They were friendly, respectful and extremely knowledgeable in all aspects of business. We would highly recommend their services.
Sybil · 13 May 2026
Agent replied · 14 May 2026
Thank you so much for your wonderful 5-star review. We are so happy to hear that you were pleased with the service provided by the Marina team throughout both the tenancy and subsequent sale of your property.
Providing knowledgeable, respectful and professional support at every stage is something we pride ourselves on, so your kind comments and recommendation really do mean a lot to us and our future clients. On behalf of the whole Marina team, thank you for placing your trust in Dawsons.
Best wishes,
Kelly, Laura and the Marina Team
★★★★★ 5/5
GoogleI can’t thank Kelly enough for her help and support during the process of buying my house, she was absolutely fantastic, with the support of her lovely team.
Jack · 24 August 2026
Agent replied · 25 August 2026
Thank you so much for your lovely 5-star review and for your incredibly kind words. It was a real pleasure helping you through the purchase of your new home, and I am so pleased to hear that you felt supported throughout the process. Buying a property is such an important milestone, so knowing that we were able to make the journey a positive one makes us happy.
Thank you also for recognising the wider Marina team. We are very lucky to have such a supportive group, and I know they will be delighted to hear your lovely feedback.
Thank you again and congratulations on your new home! We wish you many happy years there.
Kelly and the Marina Sales Team
★★★★★ 5/5
GoogleDawsons were brilliant from start to finish. From recommending an excellent solicitor to finalising all the arrangements at the property and everything in between. The communication was first rate through the whole process. I cannot praise them too highly with special mentions to Lisa, Jodie, Kelly and Selina who all contributed to a smooth sale process.
Sheralyn · 16 December 2025
Agent replied · 31 December 2025
Thank you so much for taking the time to leave such a fantastic review. It’s wonderful to hear how smoothly everything went for you from start to finish, and we’re delighted that our recommendations and communication helped make the process feel straightforward. Lisa, Jodie, Selina, and I truly appreciate the special mention, it means a great deal to the whole team. Wishing you every happiness moving forward, and if you ever need us again, we are always here to help.
Kelly and the Marina Team
★★★★★ 5/5
GoogleI honestly can’t thank Callum and Teresa at the Garforth branch enough. They managed to get me an offer after just three days on the market! The whole process has been so smooth from my very first enquiry right through to having the photos taken. They’ve kept me updated every step of the way, and it’s made everything so easy and stress-free.
Sarah · 8 October 2025
Agent replied · 8 July 2026
Thanks Sarah, we are very happy we could make your experience positive!
★★★★★ 5/5
GoogleI had a great experience working with Dawsons Estate Agents in Swansea Marina. The team was professional, efficient, and always available to answer any questions throughout the process. Communication was excellent, and they made everything as smooth as possible. I really appreciated their expertise and support, and I would happily use their services again in the future. Highly recommended!
Gavin · 15 October 2025
Agent replied · 20 March 2026
Thank you so much for your fantastic review for our team here at Swansea Marina.
It's been such a pleasure working with you again. We were absolutely thrilled when you chose to come back to us, and we couldn’t have been happier to have you on board once more.
We know how hard you’ve worked over the years, and we were so excited to hear about your new job. It’s truly well-deserved, and we’re confident that the kids are incredibly lucky to have you in their lives.
From all of us here at the Marina, we want to extend our warmest wishes to you and your family for all the very best in the future.
Thank you once again for all the wonderful work you’ve done with us. We look forward to crossing paths again soon.
Kelly and the Swansea Marina Sales team
★★★★★ 5/5
GoogleWe have had a number of viewings and Sandra has been most helpful … we have not felt rushed and she has been able to answer the many questions that we have asked … Thank you Sandra
Karen · 16 March 2026
Agent replied · 16 May 2026
Thanks Karen for the positive feedback. It’s great to hear your viewings felt relaxed and informative, with all your questions answered. Sending our best!
★★★★★ 5/5
GoogleKelly was most helpful and encouraging when she assessed our cottage for sale.
Aysha was always pleasant and helpful with our viewings of apartments.
Throughout the process the support and friendliness of everyone including Lisa and Jodie was much appreciated by us both.
The professionalism and efficiency of Dawsons is to be commended.
Merryl · 15 October 2025
Agent replied · 6 February 2024
Dear Merryl
Was great to bump into you again Friday, we are really pleased to hear you have settled so well into the Marina. Thank you so for taking the time out to post a review for the team and provide feedback for the whole team, it motivates us even more to provide outstanding customer service to our clients.
We have thoroughly enjoyed working with you and please do let us know if there is anything further we can help with in the future.
Thanks again
Kelly and the Marina sales team
★★★★★ 5/5
GoogleI highly recommend using C Res for moving house. They were the most prepared estate agent who came round when we were looking at putting our house on the mortgage and kept in constant communication throughout. We haven't had the easiest of chain but everyone was chasing and pushing for us.
Big thanks to James, Ang and Angi!
Laura · 19 August 2025
Agent replied · 19 August 2026
Laura & Tom you are most welcome. To say not the easiest solicitor would be an understatement ha ha ha
★★★★★ 5/5
GoogleAnother excellent and speedy service on the sale of my home which sold immediately. Thanks to Callum crawshaw for the valuation and professional service and to Catherine Downs for all the support in the sale of the home.
Joanne · 8 February 2026
Agent replied · 8 July 2026
We are delighted to hear everything went so smoothly and sold so quickly. Thank you Joanne, for sharing your experience and for choosing us once again, your support means a great deal.
★★★★★ 5/5
GoogleJacob was so helpful and is a real asset to the team! I rang regarding a property I wanted to view as a first time buyer and I was given so many tips and given so much information about the process and how to be in the best position possible for purchasing my first home!! Couldn’t recommend him enough honestly⭐️⭐️⭐️⭐️⭐️
Tatyana · 8 July 2025
Agent replied · 8 July 2026
Hi Tatyana, thanks so much for your lovely review! all the best😎😎 …
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