21 reviews from landlords, from every platform, shown as written. First names only.
★★★★★ 5/5
View AgentsLaura Carver - Asset to the company
I find the service from Dawsons to be on the whole very good and all of the team are friendly and helpful. I would like to mention in particular, Laura Carver, who I have found to be an excellent asset to the team. She has gone above and beyond in assisting with queries and is always friendly and nothing is too much trouble. I find her an absolute pleasure to deal with and is always very professional. in her dealings.
Alexia · 3 November 2015
Agent replied · 4 November 2015
Hi Alexia, thank you very much for your kind words. Its a pleasure working with you also. Do not hesitate to contact me anytime.
★★★★★ 4/5
View AgentsContinued improvement over the past 6 years.
I've noticed a steady improvement with the quality of service I have received from Dawsons over the past few years. Of particular note is the excellent and friendly service I receive from Laura Carver and also from Leon Atolagbe who both help to solve problems and issues quickly. .The check-out reports have also improved dramatically over the past few years and are now very comprehensive and are backed up by photographs. Statements are regular and accurate and overall I am happy with the service I receive.
Martin · 27 October 2015
Agent replied · 4 November 2015
Thank you Martin. Dawsons are always striving to improve the quality of service. It is a pleasure working with you and we thank you for your kind words.
★★★★★ 4/5
View AgentsLaura Carver is brilliant and very friendly which is working in Dawson and very helpful
I have been working with Dawson over a year and nice to work with them but only they had some staff recently and I don't think they good as old staff.
Also new recent staff needs to be more friendly and helpful to customer .
Other than that overall really nice staff which is I know Laura and Lisa. also Emma but Emma not there any more and really shame she was really good to and was really helpful.
Hydar · 12 May 2017
Agent replied · 16 May 2017
Thank you for your recent review, I apologise if you felt our new staff members have not been giving you the customer service you would expect from Dawsons.. It is always positive to receive feedback good or bad, we can then address this with the staff.
If you would like to discuss your experience please feel free to give me a call.
Office Manager
★★★★★ 5/5
View AgentsEfficient, Effective, Prompt, Reliable, Approachable and Customer Focussed
Laura has all the qualities listed above. If I want a job done I know that if I contact Laura it will be dealt with in a shorter than normal timescale.As a landlord that lives away from Swansea I know that our apartments are being managed by this office in a more than satiffactory manner.
Jacqui · 10 October 2015
Agent replied · 4 November 2015
Thank you for your lovely words. I look forward to working with you more in the future.
★★★★★ 5/5
View AgentsResponding to my enquiry re six month rental Swansea Marina
All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all times most professional. Property is perfect for my needs and so their choice was well judged. Special commendation to Emma, Corey and Leon.
AC
Andrew · 12 October 2015
Agent replied · 4 November 2015
Hi Andrew, Thank you for our kind words. I hope you have settled into your new home and if there is anything we are able to assist you with please do not hesitate to contact us.
★★★★★ 5/5
View AgentsReview of the Letting Team at Dawsons Swansea Marina
Laura and Leon and their team at Dawson's. Swansea Marina office have been looking after my letting requirements for a number of years now and I have nothing but praise for the excellent service that I have received from them.
Steve P.
Steve · 15 October 2015
Agent replied · 4 November 2015
Hi Steve, thank you for your kind and positive comments. We are glad that you are happy with our service and we look forward to working with you for your future lets.
★★★★★ 5/5
View AgentsProfessional Letting Agents
I am an Expat living overseas and Dawson's manage a property for me in a very professional manner. I can carry on with my business and life overseas whilst i feel rest assured that everything is being taken care of by Dawson's. Leon is quick to answer queries and action points, and communicates changes clearly, and in the 3 years has managed through different tenants professionally.... Keep up the good work Leon!
Julian · 15 December 2015
★★★★★ 5/5
View AgentsExcellent ! What a team, always helpful, friendly and provide very good advice.
Leon &, Laura are a fantastic asset to the Branch, extremely customer focussed and friendly and very efficient too! Nothing is ever too much trouble. Danielle is also very helpful and friendly.
Denise · 14 October 2015
Agent replied · 4 November 2015
Thank you Denise. We have enjoyed working with you and we look forward to working with you in the future.
★★★★★ 5/5
View AgentsEfficient, meticulous, punctual, understanding, business like, keen to please
I have been a landlord for many years but only since Jan 2014 with Dawson as agent. Very pleased with service so far and if it changes I will rewrite this review as I believe in the merit system where bad service should be punished. . Dawson's have been outstanding so far and I hope to stay with them as my agent indefinitely and I would recommend them very highly thius far.
Barry · 9 October 2015
Agent replied · 4 November 2015
Barry, thank you for your kind and positive comments. It has been a pleasure working with you and long may it continue.
★★★★★ 5/5
View AgentsHigh professionals with very efficient services
I have positive opinion about the agency while letting my appartments. Everything was done quickly and without any problems for me.
Mikhail
Mikhail · 28 October 2015
Agent replied · 4 November 2015
Thank you for your kind words. We are glad you are happy with our service. We look forward to working with you in the furture.
★★★★★ 5/5
View AgentsRental Property
Emma and Leon are very helpful and always give sound advice with regard to renting our property
Lynn · 12 October 2015
Agent replied · 4 November 2015
Hi Lynn, Thank you so much for you kind words, myself Leon and the team are very grateful,
★★★★★ 5/5
View AgentsConsummate professionals
I have used Dawsons in the Marina for many years as a Landlord of a property there and would heartily recommend them to anyone else in the same position. They are the consummate professionals – effective, prompt and polite.
Giles · 13 November 2015
★★★★★ 3/5
View AgentsResponse
Do not have problems with all the staff. Service is good. Only issue is keeping me informed can be a bit of a hit and miss. Fortunately, emails are also sent to my mother in law who tends to be the one that forwards Dawson's correspondence to me.
Constance · 14 October 2015
Agent replied · 4 November 2015
Hi Constance, we thank you for taking the time to leave a review. As a company Dawsons are always looking for way in which to improve our service. Our Administration team will be in touch with you shortly to update your contact information. We thank you so much for your feedback.
★★★★★ 5/5
View AgentsProfessional, Personable and timely
Well orchestrated office with an outstanding team. Seamless progression in executing the sequence of steps required to let a property. Proactively informative with clear communications at every stage. A safe set of hands is the lasting impression.
Bertram · 13 October 2015
Agent replied · 4 November 2015
Bertram, thank you very much for your kind and positive comments. We are pleased you are happy with the service and we look forward to working with you in the future.
★★★★★ 5/5
View AgentsRental service
Excellent and professional company to work with. New Tennant found, checked and paperwork completed within days. The guys there work well as a team and are both welcoming and very knowledgable. I would definitely recommend them.
Richard · 29 September 2015
Agent replied · 4 November 2015
Hi Richard, After assisting you in the purchase of the property, it was a pleasure for you then to return to Dawsons and allow us to find a suitable tenant. From myself and the team we thank you and look forward to working with you in the future.
★★★★★ 5/5
View AgentsAn extremely helpful and supportive agency
As a landlord I have found Dawsons very helpful; all advice and help I have sought has been given very quickly, and any problems sorted out speedily. I cannot rate Dawsons highly enough.
Jill · 8 October 2015
Agent replied · 4 November 2015
Hi Jill, thank you for your lovely words. It has been great to work with you and the team at Dawsons look forward to working with you more in the future.
★★★★★ 5/5
View AgentsRELIABLE!
Lean has always responed to messages and request with sensible and helpful advice, rsulting in an excellent relationship between ourselves and between myself and my tenanats.
Long may it continue ......
Rhodri · 13 October 2015
Agent replied · 4 November 2015
Hi Rhodri, Thank you for taking the time to leave a review, it has been a pleasure dealing with you and the many lets we have agreed on your property.
★★★★★ 5/5
View AgentsExcellent service
Dawsons have been letting my properties for some time. I have always found them friendly, courteous and efficient.
MS · 8 October 2015
Agent replied · 4 November 2015
Thank you for your kind words, we look forward to doing more business with you in the future.
★★★★★ 5/5
View AgentsLandlord review - Dawson's marina for management services of property
Excellent service, hardworking, friendly and efficient staff. Very helpful for two buy to let flats.
Jonathan · 10 October 2015
Agent replied · 4 November 2015
Hi Jonathan, Its was a pleasure to guide you through both of you purchases and successfully let the properties. We look forward to working wit you in the future.
★★★★★ 5/5
View AgentsWould like to see them again!
Very kind and sincere stuff. Whenever there were problems, they dealt with them with speed and flexibility. If I will come to live in Swansea again (which is quite likely) I would definitely ask them again.
Tomoki · 26 July 2017
★★★★★ 5/5
View AgentsExcellent service, extremely professional.
Rating only, no written review.
James · 8 October 2015
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
