33 reviews from landlords, newest first, with the office each one is about.
★★★★★ 5/5
View Agents LandlordExcellent service
I was really happy with the service Sarah provided, not once have I had to chase on anything and she always provided me with regular updates and responded practically instantly if I did have a question on anything. I was a bit dubious about using a big chain estate agents in the beginning but I have been really pleased with the service from start to finish. This has probably been my best experience with an estate agent in the 5 years I have been renting my property.
Gemma · 23 November 2017 · Dawsons Morriston Lettings
Agent replied · 24 November 2017
Dear Gemma
Thank you so much for such a fantastic review and I know Sarah will be pleased to read such positive feedback.
We try our best to offer excellent customer service and treat all our landlord, applicants and tenants as individuals as all needs are different and I'm pleased that we have achieved this once again with yourself.
Thank you so much Gemma and all at Dawsons wish you the very best for the future..
Kind regards
★★★★★ 5/5
View Agents LandlordProperty Rental
We have been so impressed by the professional and friendly way in which our property rental has been handled. The regular feedbacks throughout the process kept us updated.
We wouldnt hesitate to use you again n the future
Kim · 7 August 2017 · Dawsons Morriston Lettings
★★★★★ 5/5
View Agents LandlordWould like to see them again!
Very kind and sincere stuff. Whenever there were problems, they dealt with them with speed and flexibility. If I will come to live in Swansea again (which is quite likely) I would definitely ask them again.
Tomoki · 26 July 2017 · Dawsons Marina Sales Lettings & New Homes
★★★★★ 5/5
View Agents LandlordExcellent service, made easy
Rebekah and Kris have brought our property to let in an efficient and professional way. As first timers letting property, they made the process easy and guided us all the way.
Anthony · 14 July 2017 · Dawsons Morriston Lettings
★★★★★ 5/5
View Agents LandlordEXCELLENT SERVICE
Lorraine and the team at Dawsons gave us excellent service selling our property from the first meeting to the final sale, we were informed of every viewing and offers submitted, they were invaluable to us as we were not in the locality, We would like to thank you all for your help and can only highly recommend you,
Best regards
Chris & Steve
Christine · 7 July 2017 · Dawsons Swansea Sales
★★★★★ 4/5
View Agents LandlordLaura Carver is brilliant and very friendly which is working in Dawson and very helpful
I have been working with Dawson over a year and nice to work with them but only they had some staff recently and I don't think they good as old staff.
Also new recent staff needs to be more friendly and helpful to customer .
Other than that overall really nice staff which is I know Laura and Lisa. also Emma but Emma not there any more and really shame she was really good to and was really helpful.
Hydar · 12 May 2017 · Dawsons Marina Sales Lettings & New Homes
Agent replied · 16 May 2017
Thank you for your recent review, I apologise if you felt our new staff members have not been giving you the customer service you would expect from Dawsons.. It is always positive to receive feedback good or bad, we can then address this with the staff.
If you would like to discuss your experience please feel free to give me a call.
Office Manager
★★★★★ 5/5
View Agents LandlordProfessional Letting Agents
I am an Expat living overseas and Dawson's manage a property for me in a very professional manner. I can carry on with my business and life overseas whilst i feel rest assured that everything is being taken care of by Dawson's. Leon is quick to answer queries and action points, and communicates changes clearly, and in the 3 years has managed through different tenants professionally.... Keep up the good work Leon!
Julian · 15 December 2015 · Dawsons Marina Sales Lettings & New Homes
★★★★★ 5/5
View Agents LandlordConsummate professionals
I have used Dawsons in the Marina for many years as a Landlord of a property there and would heartily recommend them to anyone else in the same position. They are the consummate professionals – effective, prompt and polite.
Giles · 13 November 2015 · Dawsons Marina Sales Lettings & New Homes
★★★★★ 5/5
View Agents LandlordVery friendly, helpful people.
Dawsons have let two properties for me for several years and have always found lovely tenants for me. I love the friendly staff, particularly Gemma, Rhodri, and Tracy who are always cheerful and helpful.
Christine · 12 November 2015 · Dawsons Mumbles Sales & Lettings
★★★★★ 5/5
View Agents LandlordLandlord review
I have rented my property out through Dawsons for three years. My reason for choosing Dawsons was because of their marketing reach and their strong presence in the area. This has ensured that I haveI secured tenants promptly and that gaps between tenancies have been limited to a maximum of three weeks. I have found Dawsons offers an excellent customer service from setting up of the tenancy through to management and closure of tenancy. They have been flexible to respond to my specific requirements and have offered me sound and prompt advice throughout on things like what to upgrade, what not to waste money on, repairs etc. As I don't live in the area it has been important for me to know that the property is in good hands.
Lucy · 10 November 2015 · Dawsons Mumbles Sales & Lettings
★★★★★ 5/5
View Agents LandlordExcellent Service, always with a smile!
After purchasing a flat to let, I went to Dawson's to seek advice. Thankfully Tracy Kloet was in the office. She helped me through the whole process offering sensibly advice and opinions. She then found me the tenant from Heaven!
I had no hesitation recommending her to my close friend, who had also recently purchased a property to let. Well done Tracey and thank you.
Wendy · 9 November 2015 · Dawsons Mumbles Sales & Lettings
★★★★★ 5/5
View Agents LandlordRating only, no written review.
Clive · 4 November 2015 · Dawsons Mumbles Sales & Lettings
★★★★★ 5/5
View Agents LandlordLaura Carver - Asset to the company
I find the service from Dawsons to be on the whole very good and all of the team are friendly and helpful. I would like to mention in particular, Laura Carver, who I have found to be an excellent asset to the team. She has gone above and beyond in assisting with queries and is always friendly and nothing is too much trouble. I find her an absolute pleasure to deal with and is always very professional. in her dealings.
Alexia · 3 November 2015 · Dawsons Marina Sales Lettings & New Homes
Agent replied · 4 November 2015
Hi Alexia, thank you very much for your kind words. Its a pleasure working with you also. Do not hesitate to contact me anytime.
★★★★★ 5/5
View Agents LandlordA Great Service !
This was the first time I had bought a flat to let, so was at a loss on how best to find a good tenant.. But, luckily, a good friend recommended Tracy at Dawsons in Mumbles.
And I was really glad she did !
From initial valuation, through to finding me the perfect tenant - Tracy was excellent.
I would have no hesitation in recommending her to anyone else who might find themselves in a similar position.
Thank you Dawsons - and thank you Tracy !
Esther · 29 October 2015 · Dawsons Mumbles Sales & Lettings
★★★★★ 5/5
View Agents LandlordTracey Kloet
Tracey has been professional, helpful, honest and supportive throughout my period as a nlandlady. She found me the right tenant very quickly and I know I can rely on her to manage theproperty without any worries on my part. She is an asset to Dawsons Lettings and I would highly recommend her.
Bobbi · 28 October 2015 · Dawsons Mumbles Sales & Lettings
★★★★★ 5/5
View Agents LandlordHigh professionals with very efficient services
I have positive opinion about the agency while letting my appartments. Everything was done quickly and without any problems for me.
Mikhail
Mikhail · 28 October 2015 · Dawsons Marina Sales Lettings & New Homes
Agent replied · 4 November 2015
Thank you for your kind words. We are glad you are happy with our service. We look forward to working with you in the furture.
★★★★★ 4/5
View Agents LandlordContinued improvement over the past 6 years.
I've noticed a steady improvement with the quality of service I have received from Dawsons over the past few years. Of particular note is the excellent and friendly service I receive from Laura Carver and also from Leon Atolagbe who both help to solve problems and issues quickly. .The check-out reports have also improved dramatically over the past few years and are now very comprehensive and are backed up by photographs. Statements are regular and accurate and overall I am happy with the service I receive.
Martin · 27 October 2015 · Dawsons Marina Sales Lettings & New Homes
Agent replied · 4 November 2015
Thank you Martin. Dawsons are always striving to improve the quality of service. It is a pleasure working with you and we thank you for your kind words.
★★★★★ 5/5
View Agents LandlordProficient and Professional!
It was a big decision to make when we decided to give up letting out our lovely holiday cottage to holiday visitors as we have had the same visitors return year after year enjoying the tranquility of 'Hoarstone' and the beautiful Gower surroundings however, holiday letting had become very hard work for us and we felt we needed a change of direction.
And so, we decided to look for a long term tenant and having sounded out a number of Lettings Agents decided upon Dawsons at Mumbles.
Rhodri and Sammantha gave us wonderful service with emails and phone calls keeping us updated of viewings and feedback.......then they found Simon!
We couldnt wish for a nicer tenant!
Thank you SO much to all at Dawsons who helped find us the perfect long term tenant. We are truly thrilled to bits!
Jackie · 24 October 2015 · Dawsons Mumbles Sales & Lettings
★★★★★ 5/5
View Agents LandlordReview of the Letting Team at Dawsons Swansea Marina
Laura and Leon and their team at Dawson's. Swansea Marina office have been looking after my letting requirements for a number of years now and I have nothing but praise for the excellent service that I have received from them.
Steve P.
Steve · 15 October 2015 · Dawsons Marina Sales Lettings & New Homes
Agent replied · 4 November 2015
Hi Steve, thank you for your kind and positive comments. We are glad that you are happy with our service and we look forward to working with you for your future lets.
★★★★★ 5/5
View Agents LandlordExcellent ! What a team, always helpful, friendly and provide very good advice.
Leon &, Laura are a fantastic asset to the Branch, extremely customer focussed and friendly and very efficient too! Nothing is ever too much trouble. Danielle is also very helpful and friendly.
Denise · 14 October 2015 · Dawsons Marina Sales Lettings & New Homes
Agent replied · 4 November 2015
Thank you Denise. We have enjoyed working with you and we look forward to working with you in the future.
★★★★★ 3/5
View Agents LandlordResponse
Do not have problems with all the staff. Service is good. Only issue is keeping me informed can be a bit of a hit and miss. Fortunately, emails are also sent to my mother in law who tends to be the one that forwards Dawson's correspondence to me.
Constance · 14 October 2015 · Dawsons Marina Sales Lettings & New Homes
Agent replied · 4 November 2015
Hi Constance, we thank you for taking the time to leave a review. As a company Dawsons are always looking for way in which to improve our service. Our Administration team will be in touch with you shortly to update your contact information. We thank you so much for your feedback.
★★★★★ 5/5
View Agents LandlordRELIABLE!
Lean has always responed to messages and request with sensible and helpful advice, rsulting in an excellent relationship between ourselves and between myself and my tenanats.
Long may it continue ......
Rhodri · 13 October 2015 · Dawsons Marina Sales Lettings & New Homes
Agent replied · 4 November 2015
Hi Rhodri, Thank you for taking the time to leave a review, it has been a pleasure dealing with you and the many lets we have agreed on your property.
★★★★★ 5/5
View Agents LandlordProfessional, Personable and timely
Well orchestrated office with an outstanding team. Seamless progression in executing the sequence of steps required to let a property. Proactively informative with clear communications at every stage. A safe set of hands is the lasting impression.
Bertram · 13 October 2015 · Dawsons Marina Sales Lettings & New Homes
Agent replied · 4 November 2015
Bertram, thank you very much for your kind and positive comments. We are pleased you are happy with the service and we look forward to working with you in the future.
★★★★★ 5/5
View Agents LandlordResponding to my enquiry re six month rental Swansea Marina
All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all times most professional. Property is perfect for my needs and so their choice was well judged. Special commendation to Emma, Corey and Leon.
AC
Andrew · 12 October 2015 · Dawsons Marina Sales Lettings & New Homes
Agent replied · 4 November 2015
Hi Andrew, Thank you for our kind words. I hope you have settled into your new home and if there is anything we are able to assist you with please do not hesitate to contact us.
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