Every review we hold for the Mumbles office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookI can't recommend enough the service I have received from Julie, Callum & Gemma at the Auction team in Walters Rd.
I inhereted my mother's house, in February I met with the team and decided auction was the best way forward. , the auction was arranged for April 22nd. Not knowing this pandemic was ahead.
The team worked so hard and the auction still went ahead online.
It sold at 12pm yesterday and over my reserved price.
I can not thank the team enough for there professional, kind and sensitive way that they went above & beyond in these times.
Highly recommended and auction is the way to go. Thanks you so much Sarah.
Sarah · 23 April 2020
Agent replied
Good stuff, all the best Sarah. Showed Emma. She sends her love x
★★★★★ 5/5
FacebookEmma and the team in the Mumbles branch have been nothing short of fantastic in the sale of our house. It’s been a complex process at times, but they’ve handled it all for us and taken all the stress away from us. They’re so professional, other agents I’ve dealt with aren’t in the same league. We can’t thank you enough!
Sophie · 16 September 2019
Agent replied
Thank you so much Sophie for your kind words, hopefully our paths will cross again during your property journey ??
★★★★★ 5/5
FacebookI had no end of help both from Tracy and James and nothing was too much trouble considering how much I used their services.
I would have no hesitation in recommending them to anyone looking for excellent service and help when it is most needed.
Regards to you all at the company.
Dennis · 23 June 2020
Agent replied
Just to add that Tracy and James are at the Morriston branch.
★★★★★ 1/5
FacebookBy far the WORST estate agents ever known! Not one member of staff have any sort of customer service, avoid 53 PENTREMALWED ROAD at all costs! They don’t fix the problem they just paint over the damp. My daughters £1000 pram had to be thrown because damp issues weren’t solved. Along with numerous of other items. After we terminated our contract, handing the keys back on the 1st they think they can justify charging us 8 days until new tenants move in so the landlord can paint over the issues ????????? because that’s all will be done. 1.5 years we put up with it, you shouldn’t of received rent at all living in this, never mind trying to get money out of us when we’ve handed the keys back! INSPECTIONS every 3 months are a load of s***. Don’t know why you waste the time giving these people job titles as they just think they are doing you a favour (as they’ve stated numerous of times) “not like it’s there job or anything” AVOID AVOID AVOID
Amy · 5 November 2019
★★★★★ 5/5
View AgentsGreat Service
Professional, friendly, helpful and experienced agents. They helped us sell our existing home and then buy a new one, and they really made a difference. We had tried other agents previously and they just don't compare to the Service we received from Fine and Country.
Claire · 9 February 2016
Agent replied · 11 February 2016
Claire, thank you so much for your lovely comments. It has been a pleasure working with you and we wish you and your family every happiness in your new home.
★★★★★ 5/5
FacebookApproachable and very helpful. Sales dept. was was useful and helped to make the purchase quick and easy. The letting team have been very good and was able to quickly find a tenant.
Phil · 23 June 2020
Agent replied
Thank you Mr Smith much appreciated, have a good day.
Naomi
Marketing ??
★★★★★ 1/5
FacebookRented with them years ago always unhelpful and nothing ever get sorted but I should thank them as it pushed me to buy my own house, avoiding any being sold by them of course
Karla · 29 September 2019
Agent replied
Sorry you feel you did not receive a good service with Dawsons. Whilst we always strive to offer the best service possible, we do appreciate sometimes circumstances of a transaction do not work in everyone’s favour. We would like to fully understand t…See more
★★★★★ 1/5
FacebookWhen you leave the rental property cleaner than when you moved in and they still withhold over £100 of your deposit for moderate cleaning. Scam!
Sarah · 8 August 2020
Agent replied
Hi Sarah
It’s such a shame to hear of your vacation experience. As we pride ourselves on our customer service we would be grateful if you could speak with us directly via messenger or email to Naomi.webborn@dawsonsproperty.co.uk so we can look into your experience further and provide you with clarity on your issues above. Thank you and look forward to hearing from you. Naomi
Marketing dept.
★★★★★ 1/5
FacebookDidn’t have a good experience buying or selling with Dawson’s, wouldn’t recommend to anyone. Friends have had similar experiences, disappointing.
Gwenno · 10 July 2020
Agent replied
Hello Gwenno
Sorry to hear you feel you didn’t have a good experience with us. It would be great if we had the chance to discuss your experience directly with you so we can ensure that such issues would not arise again. We take complaints and poor c…See more
★★★★★ 5/5
View Agentssold as soon as the board went up
They were quick, helpful and delivered result in days. Very happy. Highly recommended
Tara · 1 December 2015
Agent replied · 4 December 2015
Thanking you for taking the time to add positive feedback. It was a pleasure selling your home and we are sure the new owners will be as happy as you.were there.. Jo
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
