Trusted Agent profile · Swansea
Verified
★★★★★
1,720 reviews across 8 offices and 4 platforms
Dawsons has eight offices, in Swansea, Morriston (two offices), Swansea Marina, Mumbles (two offices), Killay and Sketty (Swansea). Together they have 1,720 reviews on four platforms, rated 4.7 out of 5 overall.
1,348
Reviews on Google
All 8 offices
18
Reviews on Facebook
Business-wide
340
Reviews on View Agents
All 8 offices
14
Reviews on Trustpilot
All 8 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ...Read all 148 from sellers
We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ...Read all 94 from buyers
All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ...Read all 33 from landlords
Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ...Read all 35 from tenants
Dawsons's eight offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
4/5
View AgentsEfficient and friendly
After a long hunt for our perfect house, Dawson's came up trumps! They were patient and understanding and my family can now finally settle in our lovely new home.
Hi Claire, We're glad to have been able to help with your property search. Good luck to you and your family in your lovely new home! All the Very Best, David and all the Team at Killay Dawsons
4/5
View AgentsDawson's the only people to deal with
I have been dealing with Dawson's for many years and find them faultless. Nothing is to much trouble for them. Each member of their staff are efficient and curtious. I personally would not put any of my properties with anyone else. Well done the staff, you are a credit to Dawson's. Regards, Linda Bishop
5/5
View AgentsAn excellent service from a professional agent
Dawson's were professional and helpful at all times. They dealt with the buying of my property in a swift and efficient manner.
We thank you for using Dawsons, Should we be able to assist you in the future please do not hesitate to contact us.
5/5
View AgentsAn efficient and friendly service in the heart of Mumbles.
We would like to thank staff at Dawsons Mumbles for their services during our recent purchase of a home in the locality. We were dealt with in a fair, dignified, professional and transparent manner throughout all stages of the process - from first viewing, to price negotiations and onwards to final completion of sale. We were kept informed of our position at all times and any issues were attended to immediately. The process was completed speedily yet without pressure and we were able to work at a pace that met our individual needs. We were treated with respect and courtesy at all times. Many thanks to Elin for kindly accompanying our many numerous viewings, April for helpful assistance throughout and Samantha Singh for leading matters generally. Highly recommended.
We thank you for using Dawsons, Should we be able to assist you in the future please do not hesitate to contact us.
5/5
View AgentsProperty Sale
Samantha and the team at Dawsons Estate Agents, Mumbles, Swansea are a pleasure to work with. They provide with ease a meticulously professional and proficient service. I am grateful for their assistance in the sale of my property.
We thank you for using Dawsons, Should we be able to assist you in the future please do not hesitate to contact us.
5/5
View AgentsVery Professional
Julie was more than just helpful I was able to get hold of her very quickly and sort out any problems especially with regard to information for solicitors. She helped me exchange within 8 working days. to secure the property I was buying. I had access to her through her office or mobile and my emails were always replied to promptly. Without her help I would never have been able to secure the property as quickly. She helped take a lot of stress out of the buying process. I would recommend her to any future clients.
Hi Gerald I hope you are well Good luck for the future Julie
5/5
View AgentsDawsons Morriston - fantastic service
Having always been a little sceptical about estate agents, Dawsons have restored my faith! They are honest, proactive and extremely helpful and I thoroughly recommend them if your buying, selling or letting!
Hi Shaun, Many thanks for your review! We are really pleased to have been able to restore your faith!! Kind Regards, Shaun & the Team at Dawsons Morriston
5/5
View AgentsEFFICIENT ESTATE AGENTS
We found Dawsons Killay office staff excellent in all aspects during the marketing and sale of our property. They are honest, efficient and friendly. From the outset when we had our initial valuation we found them very approachable and informative. They gave prompt feedback after viewings and helped us deal with any problems as they arose. Helen in particular was always very professional and ensured that everything ran smoothly.
Good Morning Colette, Thank you for the positive feedback! Thanks again for letting us sell your property and all the very best for the future! Kindest Regards, David and all the Team at Killay
5/5
View AgentsFive star service from Julie
We would like to thank Julie and Lynda for the excellent service we received when selling our mother's home recently. Not only were they knowledgeable and helpful but when numerous problems arose and we clearly had huge issues to sort out, it was Julie who guided and advised us through the auction process. Julie went above and beyond the call of duty to sell our house and provided us with reassurance and support making dozens of phone calls and emails on our behalf! We can't thank her enough for what she did for us during a very stressful sale and would highly recommend Julie and the auction team in the future!
Thank you again for the very kind review which is still available on Rateragent. If you do require further assistance in the future please do not hesitate to contact us. Dawsons Auction Team
1/5
View AgentsRude staff namely Lauren Sketty branch
My husband and I viewed a property recently. Lauren from the Sketty branch called for feedback, upon giving my reasons, i.e road layout, no entry on the street meaning poor traffic conditions to get to and from the house as the position of the street would mean travelling via the lights at the retail park for the school runs etc, she started arguing back stating we must have traffic where we are now etc etc! I was very surprised and needless to say will not be choosing Dawson's to sell our property if that's the way they badger potential buyers!
We apologise if we have offended you in any way, the conversation was merely a proactive attempt to further understand your requirements and build a rapport to further help you in your search for your new home. In order to aid people with their property search it is paramount that we ask questions to understand why certain aspects do and don't suit to save you being sent out information or booked in for viewings at properties that won't suit your requirements. Once again apologies for any inconvenience caused.
5/5
View AgentsJulie (Auction) Lawry ++++++!
Julie & Linda were so helpful & professional in handling the auction of my Mothers home. Julie talked me through all the process, explained everything and totally understood what I was having to undertake! As Mum's house had to be sold to pay for her full care in a Home. (Something I hope, you readers do not have to do), but it happens! As I have never been to an auction before, I was so pleased to see Julie who reassured me with a smiling welcome. Thank you, Julie, Linda, Andrea & the Dawson's Team. Wishing you all another successful year!
Thank you again for the very kind review which is still available on Rateragent. If you do require further assistance in the future please do not hesitate to contact us. Dawsons Auction Team
5/5
View AgentsEfficient transaction
A very easy transaction we would reccomend this agent to others
Hi Chris, Thanks for the positive feedback! I'm glad you had a good experience! Many Thanks, David and the Team at Killay
5/5
View AgentsGreat Service
Professional, friendly, helpful and experienced agents. They helped us sell our existing home and then buy a new one, and they really made a difference. We had tried other agents previously and they just don't compare to the Service we received from Fine and Country.
Claire, thank you so much for your lovely comments. It has been a pleasure working with you and we wish you and your family every happiness in your new home.
5/5
View AgentsHouse purchase
I've just picked up the keys to my new house. A big thank you to the team at Dawsons in Killay for their friendly professionalism and sound advice. Recommended...
Hi Pete, Thanks for the great feedback! It was a pleasure doing business with you! Maybe see you in a gig soon?? All the Best, David and The Killay Team
5/5
View AgentsPurchase of house
Very good to deal with. Efficient and good service would highly recommend.
Hi Andrew, Thanks for the review! I hope you're all happy in your new home! Kind Regards, David and the Team at Killay
5/5
View AgentsProperty sale
Very professional and friendly service
Thanks for the review Ashley! Good luck with the move and all the best for the future!
5/5
View AgentsEfficient, friendly and helpful service
Rhodri Francis-Hopkins From the onset Rhodri was friendly and helpful coupled with this was a great efficiency and competency could not fault the service although only a young man his mature and polite approach was excellent felt we were in extremely capable hands
5/5
View AgentsNicky eastman
Have just sold, and bought a property through dawsons in mumbles. All the staff were so helpful and kept us updated and informed right throughout the whole process. Our main dealings were with Sam and April and any queries or concerns we had were dealt with efficiently and quickly. I cannot recommend them highly enough. Ver professional and friendly service.
We thank you for using Dawsons, Should we be able to assist you in the future please do not hesitate to contact us.
5/5
View AgentsProfessional, Helpful for Letting & Retting
Very Professional and helpful, regularly inspect properties which some agents say they do however fail to do, would highly recommend Dawson’s if you are looking to let or rent a property, used a couple of agents over the years and found Dawson's Lettings in Mumbles the most reliable - Tracy in particular found to be very helpful, have recommended many people to them who have all agreed.
5/5
View AgentsMy auction sale by Julie and lynda
Hello, I would just like to say, I sold my house pre auction via Julie and Lynda, they were both exceptionally helpful, keeping me informed of every phone call and request, this was my first house sale and I had no idea whatvtovexpect or how the process worked . If I were to be in the same position again, they would be my first contact, Thank you so much ladies
Thank you again for the very kind review which is still available on Rateragent. If you do require further assistance in the future please do not hesitate to contact us. Dawsons Auction Team
5/5
View Agentscouldn't have asked for better!!
julie was so helpful in selling my mum's house after she passed away it was a very difficult and stressful time for me and julie was a big help once the fees were paid julie did the rest couldn't have done more the house sold before it was meant to go to auction and for more than the guide price so I was really pleased thank you julie would highly recommend dawsons to anyone! !
Thank you again for the very kind review which is still available on Rateragent. If you do require further assistance in the future please do not hesitate to contact us. Dawsons Auction Team
5/5
View AgentsProfessional Letting Agents
I am an Expat living overseas and Dawson's manage a property for me in a very professional manner. I can carry on with my business and life overseas whilst i feel rest assured that everything is being taken care of by Dawson's. Leon is quick to answer queries and action points, and communicates changes clearly, and in the 3 years has managed through different tenants professionally.... Keep up the good work Leon!
5/5
View Agentssold as soon as the board went up
They were quick, helpful and delivered result in days. Very happy. Highly recommended
Thanking you for taking the time to add positive feedback. It was a pleasure selling your home and we are sure the new owners will be as happy as you.were there.. Jo
5/5
View AgentsExcellent service
Didn't have much of a understanding on where to go about selling my property but I tried the auction route and see where I would go , after speaking to Dawson's auction department within 2 days I had a appointment for a valuation on my property. My telephone conversation was really pleasant bubbly and warm . During the visit at my home I was greeted by Julie Lawry which was amazing any questions I had she was always happy to answer regardless how long it took me to understand everything . Stretched that extra mile for me which I was very grateful for and stuck by me all the way through the sale . Amazing team recommend to anyone
Hi Daniel Thank you again for placing a review on Rateragent which is still available for the public to view. If we can of further assistance anytime in the future please do not hesitate to contact us. Kind regards Dawsons Auction Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Dawsons has 1,720 reviews across its eight offices, rated 4.7 out of 5 overall: 1,348 on Google, 18 on Facebook, 340 on View Agents, 14 on Trustpilot. Company-wide Facebook reviews for Dawsons are counted once, not once per office.
Swansea has the most, with 375 reviews rated 4.3 out of 5, followed by Morriston Sales with 338.
The eight Dawsons offices, by town:
148 reviews from sellers, rated 4.9 out of 5 on average. For example, HELEN wrote: "We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ..."
94 reviews from buyers, rated 4.9 out of 5 on average. For example, Jenni wrote: "We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ..."
33 reviews from landlords, rated 4.9 out of 5 on average. For example, Andrew wrote: "All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ..."
35 reviews from tenants, rated 4.9 out of 5 on average. For example, Matthew wrote: "Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ..."
Yes. In The Trusted Agent 2026 awards: Dawsons, Swansea won Gold; Dawsons, Swansea won Trusted Agent; Dawsons, Swansea won Trusted Agent.
