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Dawsons reviews

4.7

★★★★★ Excellent

1,720 reviews across 8 offices and 4 platforms

www.dawsonsproperty.co.uk

Dawsons has 1,720 reviews across eight offices (Swansea, Morriston, Swansea Marina, Mumbles, Killay, Sketty, Morriston and Mumbles) and four platforms, rated 4.7 out of 5 overall. Dawsons Swansea Sales has the most, 375. Checked 9 October 2026.

Google logo

4.7 / 5

1,348

Reviews on Google

All 8 offices

Facebook logo

2.8 / 5

18

Reviews on Facebook

Business-wide

View Agents logo

4.9 / 5

340

Reviews on View Agents

All 8 offices

Trustpilot logo

14

Reviews on Trustpilot

All 8 offices

Reviews may appear on more than one platform. A review shared by several offices is counted once.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Dawsons's eight offices, most reviewed first. Each has its own page.

Awards

Trusted Agent 2026 results for Dawsons. Each award is assessed separately from the review sites.

Latest reviews from every Dawsons office

Newest first, from every platform, with the office each review is about. First names only.

5/5

View Agents
Seller

Very pleased to have purchased through Dawsons

We purchased our Marina flat through Dawsons, with Corey taking the lead role and Danielle always ready to help out. What an excellent job they did. Fantastically helpful throughout; showing us the property three times, knowing the details of properties and area, chasing up questions and issues, responding promptly to our every phone/email message, keeping us in touch with the vendor and his solicitors. If we ever sold this flat (and we won't !!) we would definitely sell through Dawsons.

John · 2 November 2015 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 4 November 2015

Hi John, Thank you for taking the time to leave a review. Corey, Danielle and the team are always at hand to help. We really appreciate you kinds words.

5/5

View Agents

Julie Lawry - Dawsons, Swansea

I have met with Julie Lawry on a number of occasions over the last 8 years, at various ‘open houses’ for Auction properties. Even if I have been delayed or there were many other people viewing, Julie was always upbeat and helpful. In April 2015 I enquired through Dawsons Swansea regarding an Auction property The Old Toll House, Gower Road. My first contact was with Julie. After an initial viewing of the property on a bitterly cold afternoon, in a house with no heating and in need of a great deal of work, it was obvious that Julie was an excellent negotiator. Calm, methodical and above all patient. She withstood the hour long viewing necessary on such a large and challenging property. She was very helpful with all of the detailed questions that were thrown at her. Having decided to put in an offer, the following day, Julie once again stepped up to the mark and explained the background details re the vendors situation. With this information to hand I was once more guided through the whole process of purchase by Julie and felt confident throughout that the information given by her was accurate. Her professionalism was second to none and she truly deserves recognition for this.

Ben · 30 October 2015 · Dawsons Swansea Sales

Agent replied · 15 March 2017

Hi Ben Are you still looking for auction properties? Kind regards Julie

5/5

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Landlord

A Great Service !

This was the first time I had bought a flat to let, so was at a loss on how best to find a good tenant.. But, luckily, a good friend recommended Tracy at Dawsons in Mumbles. And I was really glad she did ! From initial valuation, through to finding me the perfect tenant - Tracy was excellent. I would have no hesitation in recommending her to anyone else who might find themselves in a similar position. Thank you Dawsons - and thank you Tracy !

Esther · 29 October 2015 · Dawsons Mumbles Sales & Lettings

5/5

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Landlord

Tracey Kloet

Tracey has been professional, helpful, honest and supportive throughout my period as a nlandlady. She found me the right tenant very quickly and I know I can rely on her to manage theproperty without any worries on my part. She is an asset to Dawsons Lettings and I would highly recommend her.

Bobbi · 28 October 2015 · Dawsons Mumbles Sales & Lettings

5/5

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Landlord

High professionals with very efficient services

I have positive opinion about the agency while letting my appartments. Everything was done quickly and without any problems for me. Mikhail

Mikhail · 28 October 2015 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 4 November 2015

Thank you for your kind words. We are glad you are happy with our service. We look forward to working with you in the furture.

4/5

View Agents
Landlord

Continued improvement over the past 6 years.

I've noticed a steady improvement with the quality of service I have received from Dawsons over the past few years. Of particular note is the excellent and friendly service I receive from Laura Carver and also from Leon Atolagbe who both help to solve problems and issues quickly. .The check-out reports have also improved dramatically over the past few years and are now very comprehensive and are backed up by photographs. Statements are regular and accurate and overall I am happy with the service I receive.

Martin · 27 October 2015 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 4 November 2015

Thank you Martin. Dawsons are always striving to improve the quality of service. It is a pleasure working with you and we thank you for your kind words.

5/5

View Agents
Landlord

Proficient and Professional!

It was a big decision to make when we decided to give up letting out our lovely holiday cottage to holiday visitors as we have had the same visitors return year after year enjoying the tranquility of 'Hoarstone' and the beautiful Gower surroundings however, holiday letting had become very hard work for us and we felt we needed a change of direction. And so, we decided to look for a long term tenant and having sounded out a number of Lettings Agents decided upon Dawsons at Mumbles. Rhodri and Sammantha gave us wonderful service with emails and phone calls keeping us updated of viewings and feedback.......then they found Simon! We couldnt wish for a nicer tenant! Thank you SO much to all at Dawsons who helped find us the perfect long term tenant. We are truly thrilled to bits!

Jackie · 24 October 2015 · Dawsons Mumbles Sales & Lettings

5/5

View Agents

Sale of ex-rental property 1 maes Y Deri

In March this year we decided to put our property on the market as the mortgage was due for repayment in November. At that time we had to move out our tenants which Dawsons Rental assisted us with. The property was placed on the market on 21 March. At the beginning of May we were informed that a buyer had come forward and that there was no problem with his status and a mortgage would be no problem. However after months of buyer generated hassle they pulled out. We were now in August. The property went back on the market and a second purchaser came forward. After more than 2 months the deal has finally been done and the completion of the sale has now happened. During this long drawn out period Dawsons sales staff have been terrific and have kept us informed at every stage and chased up the buyer when required. Selling a house in 2015 was to say the least quite stressful and we are glad that it is finally over. Thanks again Dawsons. In particular Tracy, Andrea and Caroline.

Michael · 23 October 2015 · Dawsons Morriston Sales

Agent replied · 27 October 2015

Hi Michael, Thanks very much for taking the time to write this review. We really appreciate it, it was a pleasure selling your property for you. We aim to make selling any property an easy and stress free process, even though sometimes it doesn't always go that way! Kind Regards, Shaun

5/5

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Buyer

Buying in Mumbles

An outstanding estate agency - I contacted the company explaining what type of property I was looking for. Within a few weeks I had a phone call from April Parry - Walters informing me that they had taken on a property that fitted my needs. I was able to view and make an offer before the property for sale sign had gone up. Even the after sales experience went the 'extra mile'' - a minor problem was dealt with and rectified with the minimum of fuss. A fantastic experience from a very professional company - Well Done Dawsons!!

Andrew · 22 October 2015 · Dawsons Mumbles Sales & Lettings

Agent replied · 23 October 2015

Hi Andrew , Thanks for your review ! Hope your happy with your purchase. If you need any further assistance don't hesitate to contact us.

5/5

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Tenant

Service with a smile

I recently rented a property in Newton via Dawsons Lettings and whilst all the staff I dealt with were helpful and friendly, Rhodri was my main point of contact. He made the whole process very easy, swiftly liaising with the landlord of the property whenever anything needed to be addressed, and always coming back to me promptly and efficiently, and always with a smile! Thank you, Rhodri and the rest of the team, for your help!

Celia · 22 October 2015 · Dawsons Mumbles Sales & Lettings

5/5

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Seller

Excellent, professional and friendly service!

We were delighted with the very professional and friendly service provided by Julie at Dawsons. So many companies these days just take your money and run! But not Julie! - She is one of those rare people who really does care for her customers and will go the extra mile to look after them and treat them with genuine warmth and reassurance through a difficult and unfamiliar process. We consider ourselves lucky to have had so much help and support with the auction of our property. Look no further - she is a gem! Thank you so much Julie!

Fiona · 20 October 2015 · Dawsons Swansea Sales

Agent replied · 15 March 2017

Thank you again for the very kind review which is still available on Rateragent. If you do require further assistance in the future please do not hesitate to contact us. Dawsons Auction Team

5/5

View Agents
Buyer

Professional and helpful in all their dealings with us

As buyers we found all of the staff we dealt with most helpful. They answered our queries promptly and liaised effectively with their clients, the vendors. The also worked with our solicitors to smooth the transaction. Post-completion, they have still helped us with useful information and contacts and continued taking in mail to forward to the former tenant...

Christopher · 19 October 2015 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 4 November 2015

Hi Christohper, thank you for your kind words. We aim to always provide a professional service and steer the sale to a successful conclusion. If there is anything in the future we can help with please give us a call. Best wishes the Marina team.

5/5

View Agents
Seller

Professional and skillful and able to make things happen.

The service from Cory and the team was extremely professional and truly exceptional. I received regular, prompt and relevant updates and felt very comfortable leaving the entire process in his capable and experienced hands. The pro active approach stood out and without question they had an ethos of wanting to make things happen and with their obvious expertise and skill were able to follow through..

Hugh · 16 October 2015 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 4 November 2015

Hi Hugh, From myself and the team we thank you for taking the time to leave a review, As a company Dawsons always strive to provide a professional and knowledgeable service and hope to make the sale procedure as stress free as possible. It is a pleasure working with you and if there is anything in the future we can help with please do not hesitate to contact us.

5/5

View Agents
Tenant

A First-Class Agency

On entering the Mumbles Office of Dawsons Lettings, my wife and I were very impressed with the warm and personal welcome we received from the Staff - even down to them offering an ice cold drink on a scorching hot day. Our main contact was Rhodri - his professionalism, efficiency and demeanour were, and still is, second to none. We have moved quite a few times and without a doubt Dawsons Lettings of Mumbles have been outstanding in their commitment to providing us with an excellent service. Throughout our dealings with Rhodri, Tom and the young ladies in the Office, we have been treated with kindness, promptness and most important of all, we have been regarded as 'persons'; not a number. We highly recommend Dawsons Lettings of Mumbles as a highly professional and first-class agency.

Ian · 16 October 2015 · Dawsons Mumbles Sales & Lettings

5/5

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Landlord

Review of the Letting Team at Dawsons Swansea Marina

Laura and Leon and their team at Dawson's. Swansea Marina office have been looking after my letting requirements for a number of years now and I have nothing but praise for the excellent service that I have received from them. Steve P.

Steve · 15 October 2015 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 4 November 2015

Hi Steve, thank you for your kind and positive comments. We are glad that you are happy with our service and we look forward to working with you for your future lets.

5/5

View Agents
Seller

Professional and helpful

Everything regarding my experience in finding a property to rent through Dawson's was positive. I communicated with two members of staff, both of whom were kind, genuine and helpful in the manner that they approached their work. I would be entirely confident in approaching Dawson's if I were looking for a new property in the future.

James · 15 October 2015 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 4 November 2015

Hi James, we are glad you are settling in to your new home and glad we could be of service. We look forward to dealing with you again in the future.

5/5

View Agents
Landlord

Excellent ! What a team, always helpful, friendly and provide very good advice.

Leon &, Laura are a fantastic asset to the Branch, extremely customer focussed and friendly and very efficient too! Nothing is ever too much trouble. Danielle is also very helpful and friendly.

Denise · 14 October 2015 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 4 November 2015

Thank you Denise. We have enjoyed working with you and we look forward to working with you in the future.

5/5

View Agents
Seller

Excellent professional service

In putting our land up for auction Julie was very helpful and efficient leading to a successful sale prior to auction..

Keith · 14 October 2015 · Dawsons Swansea Sales

Agent replied · 15 March 2017

Hi Keith I hope you and the family are well. I wish you all the very best for the future. Kind regards Julie

3/5

View Agents
Landlord

Response

Do not have problems with all the staff. Service is good. Only issue is keeping me informed can be a bit of a hit and miss. Fortunately, emails are also sent to my mother in law who tends to be the one that forwards Dawson's correspondence to me.

Constance · 14 October 2015 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 4 November 2015

Hi Constance, we thank you for taking the time to leave a review. As a company Dawsons are always looking for way in which to improve our service. Our Administration team will be in touch with you shortly to update your contact information. We thank you so much for your feedback.

4/5

View Agents
Tenant

Helpful and always meet the customers needs

My review to Dawsons based on letting two flats. Laura did her best to help me find what I need.

Turky · 13 October 2015 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 4 November 2015

Hi Turki, Its been a pleasure to deal with you. I am glad we have been able to assist you in finding accommodation for yourself and relatives.

5/5

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Buyer

House buyer

I recently bought a property through Dawsons Morriston and can only say what a professional and friendly service i received from them throughout.

Nick · 13 October 2015 · Dawsons Morriston Sales

Agent replied · 17 October 2015

Hi Nick, Many thanks for your kind review. We wish you all the best at your new property! Regards, Shaun

5/5

View Agents
Landlord

RELIABLE!

Lean has always responed to messages and request with sensible and helpful advice, rsulting in an excellent relationship between ourselves and between myself and my tenanats. Long may it continue ......

Rhodri · 13 October 2015 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 4 November 2015

Hi Rhodri, Thank you for taking the time to leave a review, it has been a pleasure dealing with you and the many lets we have agreed on your property.

5/5

View Agents
Seller

Sale review

The sale of my house by Dawsons was very efficient and prompt. Everything was carried out professionally, and as such, my house was sold within a few hours of it going on the internet

Anthea · 13 October 2015 · Dawsons Morriston Sales

Agent replied · 19 October 2015

Hi Anthea, Many thanks for leaving this positive review. We strive to hit peak efficiency with every sale and we are really happy to have done this for you. Best of luck in the new property! Kind Regards, Shaun

5/5

View Agents
Landlord

Professional, Personable and timely

Well orchestrated office with an outstanding team. Seamless progression in executing the sequence of steps required to let a property. Proactively informative with clear communications at every stage. A safe set of hands is the lasting impression.

Bertram · 13 October 2015 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 4 November 2015

Bertram, thank you very much for your kind and positive comments. We are pleased you are happy with the service and we look forward to working with you in the future.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Dawsons

How many reviews does Dawsons have?

Dawsons has 1,720 reviews across its eight offices, rated 4.7 out of 5 overall: 1,348 on Google, 18 on Facebook, 340 on View Agents, 14 on Trustpilot. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.

Which Dawsons office has the most reviews?

Dawsons Swansea Sales has the most, with 375 reviews rated 4.3 out of 5, followed by Dawsons Morriston Sales with 338.

Where are Dawsons's offices?

Dawsons Swansea Sales, 11 Walter Road SA1 5NF; Dawsons Morriston Sales, 135 Woodfield Street SA6 8AL; Dawsons Marina Sales Lettings & New Homes, Unit A, Meridian Bay SA1 1PG; Dawsons Mumbles Sales & Lettings, 77 Newton Road SA3 4BN; Dawsons Killay Sales, 419 Gower Road SA2 7AN; Dawsons Sketty Sales, 90 Gower Road SA2 9BZ; Dawsons Morriston Lettings, 134 Woodfield Street SA6 8AL; Fine and Country, 77 Newton Road SA3 4BN.

What do sellers say about Dawsons?

148 reviews from sellers, rated 4.9 out of 5 on average. For example, HELEN wrote: "We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ..."

What do buyers say about Dawsons?

94 reviews from buyers, rated 4.9 out of 5 on average. For example, Jenni wrote: "We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ..."

What do landlords say about Dawsons?

33 reviews from landlords, rated 4.9 out of 5 on average. For example, Andrew wrote: "All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ..."

What do tenants say about Dawsons?

35 reviews from tenants, rated 4.9 out of 5 on average. For example, Matthew wrote: "Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ..."

Has Dawsons won any awards?

Yes. In The Trusted Agent 2026 awards: Dawsons, Swansea won Gold; Dawsons, Swansea won Trusted Agent; Dawsons, Swansea won Trusted Agent.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.