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Dawsons reviews

4.7

★★★★★ Excellent

1,720 reviews across 8 offices and 4 platforms

www.dawsonsproperty.co.uk

Dawsons has 1,720 reviews across eight offices (Swansea, Morriston, Swansea Marina, Mumbles, Killay, Sketty, Morriston and Mumbles) and four platforms, rated 4.7 out of 5 overall. Dawsons Swansea Sales has the most, 375. Checked 9 October 2026.

Google logo

4.7 / 5

1,348

Reviews on Google

All 8 offices

Facebook logo

2.8 / 5

18

Reviews on Facebook

Business-wide

View Agents logo

4.9 / 5

340

Reviews on View Agents

All 8 offices

Trustpilot logo

14

Reviews on Trustpilot

All 8 offices

Reviews may appear on more than one platform. A review shared by several offices is counted once.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Dawsons's eight offices, most reviewed first. Each has its own page.

Awards

Trusted Agent 2026 results for Dawsons. Each award is assessed separately from the review sites.

Latest reviews from every Dawsons office

Newest first, from every platform, with the office each review is about. First names only.

5/5

View Agents
Landlord

Responding to my enquiry re six month rental Swansea Marina

All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all times most professional. Property is perfect for my needs and so their choice was well judged. Special commendation to Emma, Corey and Leon. AC

Andrew · 12 October 2015 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 4 November 2015

Hi Andrew, Thank you for our kind words. I hope you have settled into your new home and if there is anything we are able to assist you with please do not hesitate to contact us.

5/5

View Agents
Seller

Very helpful and good comunnication

Fantastic comunication through out the period of our sale, advise given when needed and all questions answered. Nothing was too much trouble. Would definatly recomend.

Stacey · 12 October 2015 · Dawsons Swansea Sales

4/5

View Agents
Seller

Very effective sale of a difficult property

A sale of the flat was always going to be difficult in view of a dispute between the builder and the leaseholders. The flat was valued realistically in view of the difficulties, and Dawsons provided a skilful service in finding buyers who understood the nature of the sale. Some were clearly "bottom fishers", but an offer was accepted at the asking price. Dawsons helped to steer the sale to a successful conclusion. All staff were helpful and responsive, although sometimes a little reactive.

Roderick · 12 October 2015 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 4 November 2015

Hi Roderick, we really appreciate you taking the time to leave a review. It was a pleasure to work with you and If there is anything in the future we are able to assist with please do not hesitate to contact the office.

5/5

View Agents
Landlord

Rental Property

Emma and Leon are very helpful and always give sound advice with regard to renting our property

Lynn · 12 October 2015 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 4 November 2015

Hi Lynn, Thank you so much for you kind words, myself Leon and the team are very grateful,

5/5

View Agents
Landlord

Landlord review - Dawson's marina for management services of property

Excellent service, hardworking, friendly and efficient staff. Very helpful for two buy to let flats.

Jonathan · 10 October 2015 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 4 November 2015

Hi Jonathan, Its was a pleasure to guide you through both of you purchases and successfully let the properties. We look forward to working wit you in the future.

5/5

View Agents
Landlord

Efficient, Effective, Prompt, Reliable, Approachable and Customer Focussed

Laura has all the qualities listed above. If I want a job done I know that if I contact Laura it will be dealt with in a shorter than normal timescale.As a landlord that lives away from Swansea I know that our apartments are being managed by this office in a more than satiffactory manner.

Jacqui · 10 October 2015 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 4 November 2015

Thank you for your lovely words. I look forward to working with you more in the future.

5/5

View Agents
Seller

A truly professional service

From the intial disussion about marketing our property through to final completion of the sale, Dawsons have provided exemplary service. They were informative in helping us set a realistic selling price and kept us very well informed regarding the many viewings which they arranged. The advice they provided during negototiations was pragmatic and I felt supported throughout the process. A number of complications arose in the run up to sale completion but they dealt with the problems with great professionalism. I recommend them unreservedly.

Ian · 9 October 2015 · Dawsons Sketty Sales

Agent replied · 12 October 2015

Thank you both so much re the kind words Alison

5/5

View Agents
Landlord

Efficient, meticulous, punctual, understanding, business like, keen to please

I have been a landlord for many years but only since Jan 2014 with Dawson as agent. Very pleased with service so far and if it changes I will rewrite this review as I believe in the merit system where bad service should be punished. . Dawson's have been outstanding so far and I hope to stay with them as my agent indefinitely and I would recommend them very highly thius far.

Barry · 9 October 2015 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 4 November 2015

Barry, thank you for your kind and positive comments. It has been a pleasure working with you and long may it continue.

5/5

View Agents
Tenant

Thank you Sammantha for your tireless efforts with helping us secure our new rental property. Over the last five years, we have moved house around 7 times due to my work, therefore we have dealt with a vareity of lettings agents over the years. Additionally, with our current property our circumstances lead us to be quite demanding customers, as we needed to negotiate with the landlord with a number of matters. During this entire process, Sammantha demonstrated utmost professionalism and a very friendly demeanor. She has been supremely conscientious and has constantly shown a level of customer association skills that far surpasses any of our previous experiences. We do feel that her patience with us was tested thoroughly as we constantly kept contacting her with a number of requests which she very professionally handled. Heartfelt thanks once again for your outstanding competence, it has been a pleasure to associate with you.

Sharjeel · 9 October 2015 · Dawsons Mumbles Sales & Lettings

5/5

View Agents
Buyer

People you can really trust

We have bought two properties with Dawsons Estate Agents in Marina, Swansea. They are truly professional, efficient and throughout. Their agents are knowledgeable and friendly. We won't look elsewhere.

RC · 9 October 2015 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 4 November 2015

Hi, Myself and the team are so happy you were please with the service you received. We look forward to working with you in the future.

5/5

View Agents

Dawsons Marina Office, one very happy customer !

Having bought, sold and rented properties in the past, I count myself very lucky to have initially contacted Dawsons, Marina Office to deal with all my property business. They have consistently shown to be a friendly, fast, helpful and efficient group of people at the branch, and look forward to dealing with them in the future.

Anthony · 8 October 2015 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 4 November 2015

Thank you for your kind words, it has been a pleasure to work with you also and we look forward to working with you in the future.

5/5

View Agents
Buyer

excellent professional service at all times

Rating only, no written review.

Phillip · 8 October 2015 · Dawsons Mumbles Sales & Lettings

Agent replied · 26 February 2018

We thank you for using Dawsons, Should we be able to assist you in the future please do not hesitate to contact us.

5/5

View Agents
Tenant

In my opinion Dawsons is one of the best agents in the UK

I'm From kuwait and it's my first choice to find a property in Swansea.

Fawaz · 8 October 2015 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 4 November 2015

Fawaz, thank you for your positive comments. We are glad you have settled in to your apartment and if we can be of assistance in the future, please do not hesitate to contact us.

5/5

View Agents

Excellent service

I have had several years experience in dealing with the Company and I highly recommend

Kelly · 8 October 2015 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 4 November 2015

Hi kelly. Thank you for your positive feedback. We look forward to working with you in the future.

5/5

View Agents
Landlord

Excellent service

Dawsons have been letting my properties for some time. I have always found them friendly, courteous and efficient.

MS · 8 October 2015 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 4 November 2015

Thank you for your kind words, we look forward to doing more business with you in the future.

5/5

View Agents
Seller

Super Agents

From start to finish a great professional yet very friendly service from the Marina office. Good advice and support. Accompanied viewings and always great at highlighting the best and most interesting features of the property.

Angela · 8 October 2015 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 4 November 2015

Hi Angela, it was always a pleasure to deal with both yourself and your husband. If there is anything in the future we can help with. Please do not hesitate to give us a call.

5/5

View Agents
Landlord

An extremely helpful and supportive agency

As a landlord I have found Dawsons very helpful; all advice and help I have sought has been given very quickly, and any problems sorted out speedily. I cannot rate Dawsons highly enough.

Jill · 8 October 2015 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 4 November 2015

Hi Jill, thank you for your lovely words. It has been great to work with you and the team at Dawsons look forward to working with you more in the future.

5/5

View Agents
Seller

house sale

service was very prompt ,all the staff we dealt with were helpful and would not hesitate to use them again.

John · 7 October 2015 · Dawsons Mumbles Sales & Lettings

Agent replied · 9 October 2015

Hi John, Hope your happy in Victoria Avenue , Glad you were happy with the service provided. Thanks from all of us at the Mumbles office.

5/5

View Agents
Seller

Simple, Hassle Free Sale!

We were selling a family home under difficult circumstances. Dawsons delivered everything that they had promised and handled any queries that we had along the way with sincerity and quickly. I wouldn't hesitate to recommend them to anyone looking to buy or sell in the Swansea area.

LIZ · 6 October 2015 · Dawsons Swansea Sales

5/5

View Agents
Tenant

Professional and friendly

I have known the team at the Mumbles Branch for two years. They are professional and friendly ,providing a service that is tailored to your individual needs. Tracey ,Sam and Rhodri have exceeded my expectations .

Jeanette · 6 October 2015 · Dawsons Mumbles Sales & Lettings

5/5

View Agents
Seller

A huge help during auction process

We had to resort to an auction for selling my elderly mother's Swansea property after survey problems - Julie patiently guided us through the auction process, and was thoroughly helpful and sensitive to what could have been a difficult situation. She was flexible to our needs as the seller and kept in contact with regular progress updates. In the end, she secured a pre-auction sale at a satisfactory price - very happy to recommend her to other potential sellers.

Bryan · 5 October 2015 · Dawsons Swansea Sales

Agent replied · 15 March 2017

Hi Bryan I hope you are all well. Just to wish you all the very best for the future Julie

5/5

View Agents
Landlord

Letting agents for residential properties

We've been using Dawsons for letting 3 houses since 2013 and would rate their service as excellent. We were new to the letting business and Dawsons' practical help and professional expertise have been invaluable in simplifying what can otherwise be a complex exercise.

Andrew · 5 October 2015 · Dawsons Mumbles Sales & Lettings

5/5

View Agents
Tenant

Lady Housty avenue

Just moved to a nice big house in Newton area thanks to Dawsons , they are very personal and a very organised company and I would totally use them again , Thanks Dawsons

Dan · 5 October 2015 · Dawsons Mumbles Sales & Lettings

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Dawsons

How many reviews does Dawsons have?

Dawsons has 1,720 reviews across its eight offices, rated 4.7 out of 5 overall: 1,348 on Google, 18 on Facebook, 340 on View Agents, 14 on Trustpilot. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.

Which Dawsons office has the most reviews?

Dawsons Swansea Sales has the most, with 375 reviews rated 4.3 out of 5, followed by Dawsons Morriston Sales with 338.

Where are Dawsons's offices?

Dawsons Swansea Sales, 11 Walter Road SA1 5NF; Dawsons Morriston Sales, 135 Woodfield Street SA6 8AL; Dawsons Marina Sales Lettings & New Homes, Unit A, Meridian Bay SA1 1PG; Dawsons Mumbles Sales & Lettings, 77 Newton Road SA3 4BN; Dawsons Killay Sales, 419 Gower Road SA2 7AN; Dawsons Sketty Sales, 90 Gower Road SA2 9BZ; Dawsons Morriston Lettings, 134 Woodfield Street SA6 8AL; Fine and Country, 77 Newton Road SA3 4BN.

What do sellers say about Dawsons?

148 reviews from sellers, rated 4.9 out of 5 on average. For example, HELEN wrote: "We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ..."

What do buyers say about Dawsons?

94 reviews from buyers, rated 4.9 out of 5 on average. For example, Jenni wrote: "We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ..."

What do landlords say about Dawsons?

33 reviews from landlords, rated 4.9 out of 5 on average. For example, Andrew wrote: "All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ..."

What do tenants say about Dawsons?

35 reviews from tenants, rated 4.9 out of 5 on average. For example, Matthew wrote: "Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ..."

Has Dawsons won any awards?

Yes. In The Trusted Agent 2026 awards: Dawsons, Swansea won Gold; Dawsons, Swansea won Trusted Agent; Dawsons, Swansea won Trusted Agent.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.