Trusted Agent profile · Swansea
Verified
★★★★★
1,720 reviews across 8 offices and 4 platforms
Dawsons has eight offices, in Swansea, Morriston (two offices), Swansea Marina, Mumbles (two offices), Killay and Sketty (Swansea). Together they have 1,720 reviews on four platforms, rated 4.7 out of 5 overall.
1,348
Reviews on Google
All 8 offices
18
Reviews on Facebook
Business-wide
340
Reviews on View Agents
All 8 offices
14
Reviews on Trustpilot
All 8 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ...Read all 148 from sellers
We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ...Read all 94 from buyers
All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ...Read all 33 from landlords
Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ...Read all 35 from tenants
Dawsons's eight offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
View Agentssale of our bungalow-Glenview, Swansea
We were more than happy with the service Dawsons provided. We would like to thank all members of the team, especially Tom and Natalie for their friendly support and excellent assistance at all times. We would highly recommend Dawsons.
5/5
View AgentsExellent Prompt, Efficient, Professional Service
I would like to recommend Dawsons to anyone wishing to sell or buy property. The ladies I dealt with were brilliant they are Julie and Robyn. I was kept informed on a regular basis as to the progress of the sale of my house. I received good sound advice from both Julie and Robyn in relation to the sale and would always get back to me on the same day with answers to any questions I had. I would highly recommend Dawsons Auctions to any one wishing to sell property, thank you for all you have done Julie and Robyn, Kind regards Walford
Hi Walford I hope you and your family are well. I wish you all the best for the future Kind regards Julie
5/5
View AgentsProperty Sold Pre-Auction for an Excellent Price!
Sold Property Pre-Auction through Dawsons Auction Team and we can't thank Julie and Robin enough, they have been a couple of absolute diamonds throughout this, at times, extremely challenging process, but they've shown true professionalism at all times. Both of whom have been patient and understanding way above and beyond any reasonable call of duty!!! We were kept informed every step of the way with regular updates by email and phone. Rght from the beginning each step of the process was explained clearly and precisely in a warm friendly and professional manner. Once again a Massive thank You to Julie and Robin. Best Wishes, Ian and Paula.
Dear Ian and Paula Many thanks for your lovely review it is most appreciated. Kindest regards Julie
5/5
View AgentsProfessional
Glad to have them with me as first property and always helpful. Seemed they were not completely driven by commission.
Thank you very much for your comments. Kind regards.
4/5
View AgentsRating only, no written review.
5/5
View AgentsExcellent service
In our house search Corey has been by far the most enthusiastic and productive agent in the area. He knows his properties and gets to know his customers and matches you to a property very effectively. In quieter times he checks in regularly to make sure you are up to date with what is available and on viewings he is professional and thorough.
Hi Sue, Thank you for taking the time out to review our company and in particular Corey. As a Manager, it is what we hope to hear regards our teams but it is great to actually have that feedback from people we do business with. Corey was thrilled with your very positive comments! If we can be of any further service to you in the future please don't hesitate to contact us. Many Thanks, David
5/5
View AgentsAuctions with Dawsons
This was the first auction I attended. I was very nervous about the whole proceedings from the start, but was put at ease by the Dawsons staff. I mainly dealt with Julie Lawry who was always positive and always had a friendly manner. I'd reccomend them to anyone who is thinking of buying at auction. Thanks to all the staff at Dawsons for making this possible.
Stuart many thanks for your lovely review it was most appreciated. kind regards Julie
5/5
View AgentsFollowing a number of involvements, proffesional and helpful
Used Dawson,s at Woodfield street on a number of occasions, have found them to be very easy to deal with and they do have excellent customer relations, always keep customer up to date with what is going on IE: appointments to view and feedback which is good or not so good, they certainly have customer concerns at heart, the most recent sale on my behalf went extremely quickly and to the point, all in all very pleased. Will definitely use Dawsons services again should the need arise.
Hi Brian, Thanks very much for this positive review! We pride ourselves on putting the customer first and ensuring continuous contact throughout the whole process. Kind Regards, Shaun
5/5
View AgentsExcellent Service
Great service and brilliant communication from all staff. I was provided with updates on how the viewings went and was kept up to date on all aspects of the sales process. Staff were punctual and friendly at all times. Special thank you to Andrea, Natasha and Tracey for all their help. I would highly recommend.
Hi Alan, Thanks for your fantastic review, we really appreciate the feedback! Kind Regards, Shaun
5/5
View AgentsExcellent service by dawsons morriston
I am very happy with the customer service that I received whilst selling my property. I couldn't have asked for any more than the service that was provided. Natasha Jones (sales negotiator) was particularly helpful, extremely informative and made us feel at ease with every step of selling our property. Dawsons should be proud to have such productive staff,that take such care in their job role. We would definitely work with Dawsons Morriston again!
Hi Leanne, Many thanks for this wonderful review, we strive to ensure all our clients receive the same level of service you have. It is something we really pride ourselves on. We look forward to working with you again! Kind Regards, Shaun
5/5
View AgentsFriendly, efficient, and then some ...
I cannot speak highly enough of all the staff at the Killay branch of Dawsons. They were professional in all their dealings with me, offering sensible advice and keeping me informed and updated so that I always felt that they were working pro-actively on my behalf. I must, however, single out Sharon for particular praise as she went above and beyond anything in the agreement and managed my small menagerie in such an efficient way that I felt completely at ease knowing that viewings would be handled with care and competence. I would recommend this team to anyone.
Hi Joanna, Thank you for the very positive feedback! I've made sure Sharon has read this and I was pleased to read the positive things you said. regards her - she doe's love animals! Many thanks once again and all the very best for the future. Kindest Regards, David and the Killay Team
5/5
View AgentsProfessional and Excellent Service from the Team
All the Team at Dawsons ( Mumbles) were friendly and Professional in the recent selling of our property . We would definitely recommend this Estate Agents . by Linda and Paul W 13 JUNE 2016
We thank you for using Dawsons, Should we be able to assist you in the future please do not hesitate to contact us.
5/5
View AgentsFANTASTIC (Julie, auction)
Juile (Auctions) was great, really helpful and knowledgeable. We could have done with more flexible viewing times but apart from that Juile made it a very smooth and easy experience. Would highly recommend.
Many thanks for your lovely testimonial it really is most appreciated.. Kindest regards Julie
5/5
View Agentsfriendly service
I went to view the property that i was interested in and all i can say is that the staff was very friendly I aslo had an issue with the solicitors that they provided me and the staff sorted it out, As this was my first time buying a property, I think if i didnt have the staff at morriston branch to help me out, I think i would of struggled.
Hi John, Thanks for your very positive comments, we strive to provide this sort of service to every client of ours. Regards, Dawsons
5/5
View AgentsSale of Property
Having dealt with a very challenging buyer and terrible buyer's solicitor, Lorraine at Dawson's was tremendous at being the intermediary between all parties in trying to keeping things moving. Without her, we'd be still trying to get the sale completed!!
Thank you Dylan for taking the time to write a review for us. Your patience and co-operation helped tremendously.
5/5
View AgentsSimply the Best
Alison and the team at Dawsons-Sketty are terrific. They are conscientious, always available, highly organised, and very professional. I enthusiastically recommend them to anyone in the market for a house in the area.
5/5
View AgentsAlison morris estate agent
I just wanted to say that Alison went above and beyond for us when buying our first home. We would have been lost without her. Thank you Alison!
Hannah hope you are both having a lovely time in your new home x
4/5
View AgentsRecently bought a property in the Mumbles.
Dawsons, especially April Parry provided a professional service in our recent purchase. April was very proactive In making the process as smooth as possible, chasing outstanding requirements quickly and efficiently.
We thank you for using Dawsons, Should we be able to assist you in the future please do not hesitate to contact us.
5/5
View AgentsFantastic Service & an easy sale!
Really impressed with Dawsons of Morriston, they valued a bungalow for me I'd been struggling with tenant wise and we agreed to market the property. Within a few days we had several viewings and a week later an acceptable offer was received. Tracy was fantastic in dealing with the Sale and it has been a really smooth process. Thanks to all at the office for your hard work and effort! Ian W.
Thanks Ian, We really appreciate your kind comments. Regards, Dawsons
5/5
View AgentsAll round exceptional service
Dawsons went above and beyond to help me find a property to move into with my son. They were efficient, professional and had amazing timely communication skills. As a professional that's what I needed to help me get into a property ASAP in a new city. I would highly recommend the Marina team as they are responsible for this great experience!
Thank you for your kind words. It has been a pleasure helping you settle into your new home and we hope you continue to enjoy.
5/5
View AgentsPerfect house for my new family
I found the property online & dawsons were fantastic in helping the process to get through. It wasn't an easy sale but Tracey was brilliant throughout
Hi Kelly, Many thanks for your fantastic review! Hopefully everything will go smoothly from now on! Enjoy your new house! Kind Regards,
5/5
View AgentsSale of Property
Having completed the sale of my property I have been pleased with the way that Dawsons (Mumbles) handled the commission. Communications via Samantha and April were excellent and provided the personal touch that is an essential aspect of delivering a fully professional service.
We thank you for using Dawsons, Should we be able to assist you in the future please do not hesitate to contact us.
5/5
View AgentsMy Opinion
As a well experienced NHBC builder, having bought and sold many properties over the years, I was pleased that Emma was willing to take on board my opinion and views on marketing strategy. Graham Diment
5/5
View AgentsVery satisfied
We found this Estate Agent to be extremely helpful. Everyone in the office was very pleasant and did all they could to help, We would definitely recommend this Estate Agents.
We thank you for using Dawsons, Should we be able to assist you in the future please do not hesitate to contact us.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Dawsons has 1,720 reviews across its eight offices, rated 4.7 out of 5 overall: 1,348 on Google, 18 on Facebook, 340 on View Agents, 14 on Trustpilot. Company-wide Facebook reviews for Dawsons are counted once, not once per office.
Swansea has the most, with 375 reviews rated 4.3 out of 5, followed by Morriston Sales with 338.
The eight Dawsons offices, by town:
148 reviews from sellers, rated 4.9 out of 5 on average. For example, HELEN wrote: "We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ..."
94 reviews from buyers, rated 4.9 out of 5 on average. For example, Jenni wrote: "We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ..."
33 reviews from landlords, rated 4.9 out of 5 on average. For example, Andrew wrote: "All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ..."
35 reviews from tenants, rated 4.9 out of 5 on average. For example, Matthew wrote: "Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ..."
Yes. In The Trusted Agent 2026 awards: Dawsons, Swansea won Gold; Dawsons, Swansea won Trusted Agent; Dawsons, Swansea won Trusted Agent.
