5/5
Overview
Absolutely delighted with the service provide by the whole team in Newton Road.
Agent replied · 15 February 2017
It was an absolute pleasure dealing with your sale and purchase, Wish you all the best in the future..

Trusted Agent profile · Swansea
Verified
★★★★★
1,720 reviews across 8 offices and 4 platforms
Dawsons has eight offices, in Swansea, Morriston (two offices), Swansea Marina, Mumbles (two offices), Killay and Sketty (Swansea). Together they have 1,720 reviews on four platforms, rated 4.7 out of 5 overall.
1,348
Reviews on Google
All 8 offices
18
Reviews on Facebook
Business-wide
340
Reviews on View Agents
All 8 offices
14
Reviews on Trustpilot
All 8 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ...Read all 148 from sellers
We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ...Read all 94 from buyers
All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ...Read all 33 from landlords
Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ...Read all 35 from tenants
Dawsons's eight offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Overview
Absolutely delighted with the service provide by the whole team in Newton Road.
It was an absolute pleasure dealing with your sale and purchase, Wish you all the best in the future..
4/5
Friendly and helpful
All members of staff were very accommodating to allow us to view the property on 3 separate occasions. They acted well between us and the vendor to help take our purchase to a satisfactory completion.
Thank you so must team Dawsons Sketty
5/5
Very helpful professional service. Thank you
Rating only, no written review.
Thank you very much for your review and instructing Dawsons to sell your property.
5/5
I would highly recommend Dawsons
I've found Dawsons to be professional, pro-active and customer oriented. I'm always kept up to date with the latest stock, and deals that match my criteria. I have received fantastic up-to-date information with regards to the market, and locations of interest.
5/5
Auction team
I've booked a number of viewing with the auction department to all different types of property. Robyn is always professional, on time and ready to answer any questions I have on the property and surrounding area, This lady knows her stuff!!! The auction team are a pleasure to deal with.
Hi Andrew Again thank you for kind review if you are looking for another Auction property. Please do not hesitate to contact me. Kind regards Robyn
5/5
Brilliant service, couldn't do enough for us!
Brilliant from the off, Tasha specifically was Extremely helpful throughout!
Thank you for your kind comments so nice to hear that a my staff are performing to the very highest standard which is what we all at Morriston aim to achieve.
5/5
Tasha - most approachable and helpful estate agent around.
Tasha Jones was helpful and welcoming from the second we rang to book a viewing. She was extremely informative throughout the whole process and would answer questions instantly via e-mail/phone. We've had experience of other agents in the past, from other companies, and their service was nothing compared to what was offered by Tasha. I'd thoroughly recommend Dawsons (Morriston) for buying and selling a property.
Thank you Faye again so nice to hear the comments of positivity which is what we aim to portray. Kind regards
5/5
julie lawry is fantastic
We recently purchased a property through auction with dawsons. The lady we dealt with julie lawry was absolutely fantastic and couldn't do enough to help up through the process. Overall I highly recommend they're services and if in had the option would deal with julie again.
Hi Chris and Angharrad, Many thanks for your kind review I is most appreciated. I wish you all the very best in your new home. Kindest regards, Julie
5/5
Excellent service
Dawson's have been an excellent estate agent. The whole team have always been professional and so easy to deal with. All the staff are so helpful and friendly. They have given us good feedback on our property. Plenty of notice prior to viewings and good advice on offers and potential property for us to buy. We have decided to take a break from selling our one but would defiantly return to Dawson's in the future!
Hi Andrea, Thank you for taking the time to write us this great review! We would be more than happy to see you again in the future as you have a very sale-able home! All the very best, The Killay Team
5/5
Purchase of an apartment
Andrea was more than just helpful; she regularly kept us informed about the purchase, often ahead of our solicitor. Andrea's patience and cheerful personality always left us feeling confident about progress and she often communicated directly with the vendors in order to deal with specific enquiries. In short, Andrea is highly professional and has warm and natural communication skills. Her overall approach in dealing with us was very welcome during the purchase, a period of time which was a source of some stress. We have no hesitation in recommending Dawsons: they are knowledgable, helpful, efficient and highly professional.
We thank you for using Dawsons, Should we be able to assist you in the future please do not hesitate to contact us.
5/5
Fantastic!
Having recently sold a property with Dawsons, I'm very impressed by their customer service skills, We dealt with a lovely woman called Alison, who was always there to help and dealt with several issues that arose from solicitors. I would defiantly recommend them to family/friends and would, without a doubt, use them again. Thank you so much for your help during the sale :)
Dear Gemma Thank you for taking the time to rate us, it is encouraging to read how pleased you were with the service you received and that you are happy to recommend us. Thank you again.
5/5
Efficiently managed sale
Dawson's Morriston gave good service when dealing with the sale of my property. They were punctual in attending appointments and their staff were pleasant and down to earth. They provided timely updates on the progress of the sale. I'm happy.
Thank you very much for your statement of good service it is very much appreciated. Wishing you a very merry Xmas from us all at Morrison office.
5/5
Excellent service
We were selling my Mum's house after she passed away. Andrea was very kind and sympathetic with her dealings with us. We couldn't fault any of the staff. We were kept informed of progress and didn't feel pushed to accept offers. The whole experience has been very positive and we wouldn't hesitate in recommending Dawsons Morriston to friends and family.
Thank you so much I am so glad my staff dealt with this in a manner which suited your situation knowing how hard it was for you . Best wishes for the future.
5/5
Excellent Agent
David and the team at Dawsons Killay , looked after us throughout the whole sales process from initial valuation to completion.. All staff provided first class service at all times , feedback after viewings was prompt and detailed. I would thoroughly recommend this agent if you want a quick, hassle free sale of your property from people who obviously have a sound knowledge of the local housing market... Many thanks for your hard work !
Hi David, Thank you for that glowing reference! It's always nice to see the extra effort we put in for our clients is appreciated. All the very best, David and the team at Killay
5/5
Professional
I recently sold a house via Dawson's with Corey taking the lead agent role. He did a great job always giving me feedback and keeping me on the picture at all times re potential buyers which is exactly what I wanted. The process was as stress-free as it could be as a result.....
Hi Peter, Thanks for taking the time out to send this review through - Corey really appreciates it! I'm glad we achieved the sale for you and you were happy with the top service we always strive to provide our clients! Kindest Regards, David
5/5
Rebecca an agent who is a truly professional.
Rebecca accompanied two visits to a property. Her professional approach was evident from the beginning. She was well informed, and allowed us to see the property without too much intrusion. She was warm and encouraging. I have seen many houses but Rebecca was head and shoulders above other agents I have dealt with.
Thank you so much for your kind words, It is so lovely to hear the hard work and proffessional approach of staff members is recieved so positively
5/5
Professional, prompt and supportive service
Don't go to anyone else to handle your property sale. The team at Sketty have been consummate professionals. They had a bit of a challenging time with us as clients - I like prompt responses and to have confidence that everything is being done according to instructions. The whole team were able to deal with anything we threw at them, with grace and charm and clear professional skills. Their expertise and energy has been very welcome. They have ensured a smooth path through what might have been a difficult process. When we first looked for an estate agent, we paid several companies a visit. Other companies simply didn't seem as energetic or committed or as welcoming. I especially would commend Helen and Alison for going above and beyond the call of duty. What always matters is the outcome, of course. Because of their professional advice, we have sold the property for £13,000 more than we first thought was achievable. Why would you go anywhere else?
5/5
I could not fault any of the staff working there they where all very helpful and sold my property very quickly I would recommend them to any if my friend's that was thinking of selling
Thank you for your feedback much appreciated.
5/5
sale of our property
We would like to thank all the staff involved with the sale of our property. From start to finish it was handled in a friendly professional manner which we would be very happy to recommend to other people. We would like to wish you all the very best for the future. Thank you again. Karen & Tony.
Tony, It was a plesure assisiting you thoughtout the sales process and we wish you the very best in your new home from all the team in Mumbles
5/5
both sales and auction team truly excellent
I cannot rate both the sales and auction team within Dawsons Swansea branch as they are true professionals. Throughout my process of selling a property and then going down the auction route my experience of both was made truly easier by their professionalism and friendliness and I would strongly recommend using their services to anyone buying/ selling or auctioning a property. Thank you to everyone I have made contact with.
Many thanks for your very kind review it was most appreciated. We all wish you and your family all the very best for the future. Kindest regards, Julie
5/5
Impressed by the high standards of Dawson's Morriston
From the first visit to Dawson's Morriston my wife and myself were impressed by the friendly atmosphere produced by all the staff members, we were soon shown how professional and efficient Tracy and her team are. We viewed the property with Dafydd who did not rush the process, answered our questions and queries, he kept us informed of progress and relivant information throughout the purchase. Tracey showed her knowledge and experience by her professional attitude to problem solving and communication between all parties concerned. In addition to all this we were given the name of a removal firm who proved to be excellent which made our move as painless and stress free as possible. We have given Dawson's Morriston 5 Stars if possible we would have given them 6. Thank you Dawson's Morriston. Pat and Rowley Lawrence.
Thank you both so pleased we were able to solve the problems quickly to enable your stress levels to subside and wish you the very best for the future.
5/5
Excellent Service
Estate Agents are not always the most well thought of companies, however the service we received from Dawsons, Killay was outstanding. The staff were a pleasure to deal with and we were impressed from day 1.. Unfortunately we had to take our house off the market but would have absolutely no hesitation in recommending them to others and when our circumstances change will definitely go back to them in the future,
Hi Karen, Thank you so much for taking the time out to provide us with such a lovely review! We'd all like to wish you and your family all the very best and hope we can get you moved successfully in the future - whenever that may be? Many Thanks, David and all the team at Killay
5/5
House sale made easy
Excellent customer service Well experienced staff Very professional and friendly Will definitely use again if needed
Thank you James so pleased everything went quickly in the end. Best wishes for the future.
5/5
Excellent!
Have been using Alison at Dawsons, Sketty for very many years and would not use anyone else! The team at Sketty are exemplary and always go the extra mile to make sure that their clients are happy with the service they get. We put our property on the market on a Friday and it had sold first viewing by close of business the following Monday. We were updated weekly and they pulled out all the stops to make sure that the completion deadline was reached for our new build purchase. Would have no hesitation in recommending this branch or the team!
Thanks so much Lisa xxxxxxxx
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Swansea has the most, with 375 reviews rated 4.3 out of 5, followed by Morriston Sales with 338.
The eight Dawsons offices, by town:
148 reviews from sellers, rated 4.9 out of 5 on average. For example, HELEN wrote: "We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ..."
94 reviews from buyers, rated 4.9 out of 5 on average. For example, Jenni wrote: "We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ..."
33 reviews from landlords, rated 4.9 out of 5 on average. For example, Andrew wrote: "All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ..."
35 reviews from tenants, rated 4.9 out of 5 on average. For example, Matthew wrote: "Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ..."
Yes. In The Trusted Agent 2026 awards: Dawsons, Swansea won Gold; Dawsons, Swansea won Trusted Agent; Dawsons, Swansea won Trusted Agent.