Trusted Agent profile · Swansea

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Dawsons reviews in Swansea, Morriston, Swansea Marina and 3 more

4.7

★★★★★ Excellent

1,720 reviews across 8 offices and 4 platforms

www.dawsonsproperty.co.uk

Dawsons has eight offices, in Swansea, Morriston (two offices), Swansea Marina, Mumbles (two offices), Killay and Sketty (Swansea). Together they have 1,720 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,348

Reviews on Google

All 8 offices

Facebook logo

2.8 / 5

18

Reviews on Facebook

Business-wide

The Trusted Agent logo

4.9 / 5

340

Reviews on The Trusted Agent

All 8 offices

Trustpilot logo

14

Reviews on Trustpilot

All 8 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Dawsons's eight offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Dawsons office

Newest first, from every platform, with the office each review is about. First names only.

5/5

The Trusted Agent
Seller

Property sale

Property sale organised by Dawsons at Morriston. Problems seemed to keep arising. alternative solutions were suggested by the team. This team held firm and got everything in place to complete the sale chasing up whenever the process seemed to be in danger of falling behind due to problems generated elsewhere.. I have been very happy with the service provided

Mike · 29 April 2017 · Dawsons Morriston Sales

Agent replied · 3 May 2017

Thank you so pleased it worked out in the end and wish you the very best for future. Kind regards

5/5

The Trusted Agent
Seller

(Dawsons auctions) Straightforward and lovely to deal with

This review relates to a Auction Sales Manager Julie helped me with the sale of my late father's property in Swansea. Julie gave me easy to understand and practical advice, without "hard sell", and I selected Dawsons to take the property to auction. I would thoroughly recommend Julie: she knows her subject, doesn't put you under pressure, and gives straight advice.

James · 27 April 2017 · Dawsons Swansea Sales

5/5

The Trusted Agent

Superb service, lovely staff!

Top class service from the moment I submitted my offer to the moment I picked up my keys! Thank you Andrea and team!

Bradley · 26 April 2017 · Dawsons Morriston Sales

Agent replied · 27 April 2017

Thanks Bradley very best wishes for the future.

5/5

The Trusted Agent
Seller

Sale of property

We used Dawsons Morriston for the sale of our house. Having met with alternative agents we found Daff refreshing and genuinely interested in what we had to say and what we wanted. Natasha and Tracey worked tirelessly to arrange viewings for our property and to find a property for us to purchase. We would definitely recommend Dawsons Morriston to friends and family.

Amie · 25 April 2017 · Dawsons Morriston Sales

Agent replied · 26 April 2017

Thank you both for that kind review and wish you the very best for the future.

4/5

The Trusted Agent
Seller

Sale of flat in Swansea

Positive. Friendly, very Helpful and Always on the other side of the phone to answer any queries and uncertainties we had in selling our flat. The team in Swansea were Fantastic and I'd consult Dawsons again to buy and sell.

Gary · 21 April 2017 · Dawsons Swansea Sales

5/5

The Trusted Agent
Tenant

Fast and reliable

Service was very good, fast and any issues or questions i had were dealt with promptly. Very helpful with date appointments and last minute changes as well. Definitely would recommend for anyone looking to find a place to rent.

Peter · 20 April 2017 · Dawsons Morriston Lettings

4/5

The Trusted Agent
Buyer

Worked tirelessly

Worked tirelessly for both seller and purchaser and always made themselves available thanks to sian Natalie and helen

Abi · 19 April 2017 · Dawsons Swansea Sales

5/5

The Trusted Agent
Seller

Selling our property

Dawson's handled all aspects of the sale from beginning to end in a professional manner maintaining good contact and sound advice throughout.

Roy · 14 April 2017 · Dawsons Sketty Sales

5/5

The Trusted Agent
Buyer

Friendly, professional, helpful

Buying from outside the area could have been difficult but the team at Dawsons made it easy. They were friendly and professional and were happy to take time to answer questions on the phone and to introduce us to the area

Anonymous · 13 April 2017 · Dawsons Swansea Sales

5/5

The Trusted Agent
Buyer

Friendly helpful and knowledgable

Dawsons Marina office staff we have found to be helpful throughout our efforts as buyers to find a property suitable for our needs even though we are still discovering for ourselves exactly what we may require They have been helpful with suggestions and continue to be so. The agent Kelly Israel has been dealing with us and has been very efficient in arranging viewings providing additional information and making suggestions keeping us fully updated at all times

Andrew · 7 April 2017 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 10 May 2017

Thank you Andrew for taking the time to leave a review for Kelly. Kelly is a new member of staff and I am delighted that your experience of dealing with her was so positive. I will ensure Kelly has recognition for her customer service. Regards Viv Office Manager

5/5

The Trusted Agent
Seller

Dawsons effected a quick sale.

Dawsons provided an efficient and effective service

Gail · 7 April 2017 · Dawsons Morriston Sales

Agent replied · 12 April 2017

Thank you Gail so glad it went smoothly. Kind regards

5/5

The Trusted Agent
Tenant

Laura Carver saved the day!

I was looking to move somewhere within the Marina area and quite quickly. Laura made it so easy, and effort free that i had the keys in my hand within the week after the first viewing. After first meeting me, and showing me around 2 marina based apartments, Laura gauged my personality and taste down to a T. She told me about one apartment that was nearly ready for viewings and she would get in touch with me. A day later she managed to get me a viewing... it was perfect. I pretty much signed on the spot, after a slight negotiation on price. Everything fell in to place so easily that it truly was meant to be. She was pro-active and there when i needed her for queries or info and because of this we had the deal wrapped up in no time. So just wanted to say a HUGE thank you for your time and patience working with me, finding me my cute new home! I would totally recommend Laura Carver at Dawsons Marina - she's awesome!

Lauralee · 6 April 2017 · Dawsons Marina Sales Lettings & New Homes

5/5

The Trusted Agent
Seller

Selling of property on Gower penisula

Excellent service with regular updates and support especially after first buyer dropped out at late stage. Another buyer was found very quickly and the process was made as painless as possible.with excellent communication from agent to us and our solicitor.

Stephen · 4 April 2017 · Dawsons Mumbles Sales & Lettings

Agent replied · 26 February 2018

We thank you for your kind words. Should we be able to assist you in the future please do not hesitate to contact us.

5/5

The Trusted Agent
Seller

Sale of property via Dawsons/Fine and Country, The Mumbles.

Excellent and proactive service. Fine and Country kept the process moving and kept everyone appropriately advised.

Chris · 4 April 2017 · Dawsons Mumbles Sales & Lettings

Agent replied · 26 February 2018

We thank you for using Dawsons & Fine & Country, Should we be able to assist you in the future please do not hesitate to contact us.

5/5

The Trusted Agent
Buyer

Dawsons of Morriston gets a thumbs up from me

Had an initial viewing of a property in early February and Dawsons were on time and knowledgeable about the property and surrounding area. Decided to put in an offer and negotiated with the Seller via the agent and struck a deal i was happy with. Dawsons kept me informed at all stages of the buying process and I eventually completed my purchase at the end of March. Very happy with my purchase and the professionalism and service provided by Dawsons. Will definitely be happy to buy through Dawsons again.

Mike · 3 April 2017 · Dawsons Morriston Sales

Agent replied · 4 April 2017

Thanks Mike so pleased it wen through quickly in the end. Very best wishes for the future.

5/5

The Trusted Agent

Excellent, professional and personal

I recently sold and bought with the help of the Dawsons Killay team. From the introductory valuation through to completion I was most impressed with the service. Particularly impressive on the sales side was the database of buyers they already have as contacts which resulted in 4 viewings in the first week leading to 2 offers. This local knowledge combined with a personal, professional approach should not be underestimated when considering selling your property. In addition the service on purchase was outstanding with regular courtesy calls from the team which resulted in an environment where I was happy to pick up the phone if I had any questions and always felt the staff were friendly, knowledgeable and approachable. I would strongly recommend Dawsons Killay to anyone who is considering putting their house up for sale.

Andrew · 29 March 2017 · Dawsons Killay Sales

Agent replied · 30 March 2017

Hi Andrew, Thanks so much for taking the time out to give us a review! I'm really glad we have been able to help you with both your sale and purchase! We look forward to seeing you and the family around Killay - pop in for coffee some time but I can't promise any of the chocolates you kindly dropped in will be left to share!! If we can ever be of service to you again in the future please don't hesitate to get in touch. Kind Regards, David and The Killay Team

5/5

The Trusted Agent
Seller

Excellent service

Many thanks for your help selling my house.

Geraint · 28 March 2017 · Dawsons Mumbles Sales & Lettings

Agent replied · 26 February 2018

We thank you for using Dawsons, Should we be able to assist you in the future please do not hesitate to contact us.

5/5

The Trusted Agent
Seller

Sale of property at difficult time

After many years in the rental market we decided to sell up and pull out. The property was put on the market by Dawsons Sales at the Morriston branch. Unfortunately the owner of the property passed away in early January which meant that the sale was hindered by probate and officialdom. The staff at the Morriston branch were able to keep the ball rolling for me during this very sad period and the sale has been completed with minimum of fuss and very little involvement required by me. All the staff especially Tracy at Dawsons are worth their weight in gold...

Michael · 28 March 2017 · Dawsons Morriston Sales

Agent replied · 28 March 2017

Thank you Mr Parker we were against it on time but with your solicitors assistance we all worked well together to meet the deadline at a very difficult. time. Our very best wishes to you for the future.

5/5

The Trusted Agent

Go the extra mile

I cannot recommend the staff that I had dealings with in the Sketty branch of this estate agent enough. They ensured the best photos and wording were used to sell my property. They were very active in pursuing leads and in encouraging people to view the property. They were also very helpful if providing me with properties for me to view that I hadn't considered. Indeed I ended up buying a house through them that I didn't consider looking at initially . It was only on their recommendation that I looked at it at all. If you let them into the idea of what you want they will bend over backwards. Of course estate agents are not just about helping you find a buyer and a new property. Its about completing the transaction. I thought Dawsons were incredibly proactive in getting all relevant parties to work in the right way.. surveyors, solicitors, the other estate agents involved. If I decided to ever move again i would use them in a heartbeat.

Joanna · 27 March 2017 · Dawsons Sketty Sales

Agent replied · 28 March 2017

Thanks for the response Jo it means a lot to us when a client puts such good reviews for us many thanks Alison

5/5

The Trusted Agent
Seller

Flat Sale

Alison and all her staff were very helpful during the period my property was on the market. First class job !!

Lee · 25 March 2017 · Dawsons Sketty Sales

Agent replied · 28 March 2017

Thank you Lee for the kind words Alison

5/5

The Trusted Agent
Seller

Great support and persistence to get a sale

As a landlord several hundred miles away they were prompt, reliable, accessible and helpful when needed. They gave a fair valuation and secured lots of viewings in a short time, and bounced back when a sale fell through at the last minute. Thanks to Alison and the team

Pete · 22 March 2017 · Dawsons Swansea Sales

5/5

The Trusted Agent
Tenant

Friendly and helpful

Lovely service from everyone we've encount red at Dawson's Morriston - especially Aimee, as she has gone above and beyond for us, even replying to emails when she's been at home poorly so that we wouldn't be waiting for anything!

Vicky · 21 March 2017 · Dawsons Morriston Lettings

5/5

The Trusted Agent
Tenant

Quality personal service

I have been very lucky dealing with Rebekah Young from the morriston wood field street branch. Massive credit to your company Rebekah was attentive and approachable from the outset. It has been a very difficult time for me and I feel like Rebekah made a huge effort to be compassionate regarding my situation supporting and encouraging me from the beginning. I honestly was not expecting this level of service and I appreciate it (and her) more than you can know. To be caring whilst being professional is a quality most people don't understand. I could not have asked for anything more.

Hayley · 17 March 2017 · Dawsons Morriston Lettings

5/5

The Trusted Agent
Buyer

Dawson's Sales Agents

Lisa Davies and Kelly Israel from Dawson's Swansea Marina office have been fantastic. I met them to view a property, but it didn't have all the features I was looking for. Lisa inquired as to what was my wish list and said there was a property coming on the market that I should see. When I viewed the property, I loved it and put an offer in which was accepted the same day. I have been very impressed by Lisa and Kelly's professionalism, support and prompt actions to help me secure a home in SA1. I hope they receive the recognition they deserve for excellent customer service - friendliness mixed with professionalism. Thank you Lisa and Kelly and thank you Dawsons!

Sian · 17 March 2017 · Dawsons Marina Sales Lettings & New Homes

Agent replied · 22 March 2017

Thank you for your review on my staff members Lisa and Kelly, I am delighted to know they were able to match your requirements to a property we had coming on to the market. We will ensure the sale runs smoothly for you and will be delighted to hand over the keys on completion. I will ensure Kelly and Lisa will receive the recognition they both deserve. Kind Regards Viv Jones Office Manager

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Dawsons

Which Dawsons office has the most reviews?

Swansea has the most, with 375 reviews rated 4.3 out of 5, followed by Morriston Sales with 338.

Where are the Dawsons offices?

The eight Dawsons offices, by town:

What do sellers say about Dawsons?

147 reviews from sellers, rated 4.9 out of 5 on average. For example, HELEN wrote: "We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ..."

What do buyers say about Dawsons?

94 reviews from buyers, rated 4.9 out of 5 on average. For example, Jenni wrote: "We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ..."

What do landlords say about Dawsons?

33 reviews from landlords, rated 4.9 out of 5 on average. For example, Andrew wrote: "All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ..."

What do tenants say about Dawsons?

35 reviews from tenants, rated 4.9 out of 5 on average. For example, Matthew wrote: "Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ..."

Has Dawsons won any awards?

Yes. In The Trusted Agent 2026 awards: Dawsons, Swansea won Gold; Dawsons, Swansea won Trusted Agent; Dawsons, Swansea won Trusted Agent.

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