5/5
GoogleRating only, no written review.
Agent replied · 27 October 2023
Thank you for your 5 star review
Trusted Agent profile · Hertfordshire and Bedfordshire
Verified
Country Properties reviews in Ampthill, Shefford, Flitwick and 8 more
★★★★★
1,780 reviews across 11 offices and 4 platforms
Country Properties has 11 offices, in Ampthill, Shefford, Flitwick, Biggleswade, Hatfield, Baldock, Letchworth, Royston, Stotfold, Welwyn and Ashwell (Hertfordshire and Bedfordshire). Together they have 1,780 reviews on four platforms, rated 4.8 out of 5 overall.
1,541
Reviews on Google
All 11 offices
121
Reviews on Facebook
All 11 offices
27
Reviews on View Agents
All 11 offices
91
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers13 reviews
I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ...Read all 13 from sellers
Buyers8 reviews
Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ...Read all 8 from buyers
Landlords1 review
As a landlord I find the whole team at Country properties easy to work with and was delighted when I found a new house for myself being offered by this branch ...Read the review from landlords
Our offices
Country Properties's 11 offices, most reviewed first. Each has its own page.
- Country Properties Ampthill1 Church Street, MK45 2PJ370 reviews · 242 on Google (4.9)10 in the last 90 days
- Country Properties Shefford46 High Street, SG17 5DG366 reviews · 276 on Google (4.8)12 in the last 90 days
- Country Properties Flitwick3 The Russell Centre, Coniston Road, MK45 1QY326 reviews · 199 on Google (4.8)12 in the last 90 days
- Country Properties Biggleswade79 High Street, SG18 0LA300 reviews · 204 on Google (4.8)7 in the last 90 days
- Country Properties Hatfield7 The Broadway, AL9 5BG265 reviews · 156 on Google (4.9)7 in the last 90 days
- Country Properties Baldock39 High Street, SG7 6BG253 reviews · 153 on Google (4.7)8 in the last 90 days
- Country Properties Letchworth Garden City7 Howard Park Corner, SG6 1PQ210 reviews · 101 on Google (4.9)6 in the last 90 days
- Country Properties Royston45 High Street, SG8 9AW186 reviews · 90 on Google (4.4)10 in the last 90 days
- Country Properties Stotfold1 Arlesey Road, SG5 4HA175 reviews · 73 on Google (4.9)6 in the last 90 days
- Country Properties Welwyn10 High Street, AL6 9EQ125 reviews · 35 on Google (5.0)4 in the last 90 days
- Country Properties Ashwell22 High Street, SG7 5NW108 reviews · 12 on Google (4.2)4 in the last 90 days
Awards
The Trusted Agent 2026 results for Country Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Country Properties office
Newest first, from every platform, with the office each review is about. First names only.
Google1/5
GoogleTerrible. Zero professionalism. If you are planning to rent a house look for a different company.
Agent replied · 27 October 2023
Thank you for your review. We are sorry to hear you are unhappy with the service provided, please contact our office and speak with our manager, who will investigate this for you.
5/5
GoogleVery helpful and provided timely information. As a tenant I was grateful for their patience and guidance
Agent replied · 11 June 2024
Great feedback for the team. Thank you very umch
5/5
GoogleHad an amazing experience with these girls helped me out with every question i had every phone call they reassured me and made sure everything was as smooth as it could be. Thank you so much girls! x
Agent replied · 6 June 2024
Thank you for your great feedback. Our team really appreciate the time you have taken to write this review
5/5
GoogleSophie Wesley was fantastic, very professional and understanding. She is very prompt and dealt with my application very quickly, and provided all the information I asked for. Highly recommended!
Agent replied · 27 October 2023
Thank you for your recommendation. It is greatly appreciated by our team. John Redman, Director
5/5
GoogleSophie and Sharon are very warm and friendly. They went above and beyond to help me get into my own place. The service here is exceptional and I would highly recommend Country Properties to anyone. Thanks again!
5/5
GoogleNewly viewing/ Renting these guys have been great! Me and my partner fell in love with a house and must have viewed it about 4 times it was never a inconvenience for them. Very easy to communicate with and paperwork easily explained. Any time we have/had an issue or a question its dealt with very quickly the girls weve delt with are lovely and very down to earth and bubbly whilst staying professional especially during these hard pandemic times. :)
Agent replied · 25 June 2024
The lettings team are proud of their customer service record and thank you for your positive review
4/5
GoogleI am a Keyworker and due to the property being vacant they let me move in. Everything was done so fast and efficiently. I am very pleased with how they dealt with and helped me move so fast. No issues with either Sophie or Sharon. Plus my little flat is great.
Agent replied · 27 October 2023
Thank you for your positive comments. John Redman, Director
1/5
GoogleIf I could give zero stars, I would. I am letting a property with Country Properties and have received abysmal service from the outset. Staff members have left and their emails gone unanswered, emails are ignored for weeks and even months with no apology or acknowledgement and their service has been absolutely dreadful throughout. I have made numerous formal complaints yet little has changed and their solution was for me to email three staff members every time I needed to contact them as this might lead to a faster reply (it hasn’t). When I have raised problems with their service this has been argued against far more often than it has been acknowledged and corrected. Country Properties may be excellent for buying/selling a property but would absolutely not recommend to anyone looking to let or rent.
Agent replied · 27 October 2023
Dear Ms Shipley, We feel we have responded timely to all of your queries in difficult and demanding circumstances for our staff. We are sorry if you believe otherwise but we have done everything possible under the lockdown and pandemic restrictions. John Redman Director
5/5
GoogleSteve and the team were all great and helped make our moving as easy as could be.
5/5
GoogleCountry properties were extremely helpful, efficient and proactive with the buying of our property. Without their help the process would of taken longer. They were kind and caring and also made the process less stressful. Fantastic service. Thank you so much for all your help, we are very happy in our new home!
Agent replied
Many thanks for taking the time to write this review, your kind words reaffirms the hard work we put in every day. We wish you all the best in your new home.
5/5
FacebookOur experience with Country Properties Stotfold has been faultless from beginning until end. Heather has been proactive, efficient and extremely helpful throughout the whole process. We couldn't be happier with the service provided!
Agent replied · 27 October 2023
Thank you so much for your feedback. Enjoy your home
5/5
FacebookExtremely helpful, Helen went above and beyond with us. Will be recommending to everyone! Thank you.
5/5
FacebookSasha at Country Propeties Ampthill could not have been more helpful with our purchase - even in the middle of COVID chaos. She was always available (by phone, email and WhatsApp) and guided us through the process...always with a smile. We can’t thank her enough 😀
Agent replied · 12 April 2024
Thank you so much! ☺️
5/5
GoogleExcellent t customer service. All staff in the office work very closely together and everyone is on the ball. We have been really impressed with the professionalism of everyone we have worked with so far. Staff at Country Properties Ampthill are wonderful and go above and beyond!
Agent replied · 23 July 2024
Thank you so much for your review Victoria - we look forward to handing you the keys to your new home!
5/5
GoogleExtremely professional. Linda and Zoe were outstanding from the start of our purchase right through to the end. Linda went out of her way to help us with any queries and was just so supportive.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 16 March 2024
Dear Sarah, Thank you for your lovely review, we are pleased that you had a good experience with us when purchasing your new home and we wish you and your family all the best for the future. Linda.
5/5
GoogleI bought a house through Country Properties, they then rented it out for me for about fifteen years, and finally sold it for me. I have really appreciated working with both the letting and the sales sides. They were always cheerful, positive and efficient. They brought me solutions not problems. They dealt creatively with situations that arose. Very happy to have done business with them.
5/5
Googlefirst class company, just sold a house through them and the experience was good all the way. Kept me in touch throughout the process, got the price I wanted and they were helpful and efficient. Would highly recommend Keith stott
1/5
GoogleDreadful company! - left a rental property in January and still my tenancy deposit is unpaid!! I have chased every month to get things sorted. Having to go legal to get it back. Sophie Wesley is to be avoided. Disgraceful organisation who treat tenants appallingly! Only selected 1 star because the review will not post otherwise...
Agent replied · 27 October 2023
Mr Adam's deposit is registered with the Deposit Protection Service (DPS). He is disputing the findings of his checkout report and refuses to allow the DPS to arbitrate, hence the delay in resolution. We are proud of the way we look after our tenants and landlords alike and have a measured 97% customer service level. We are more than happy to resolve the issue through due legal process. John Redman, Director
5/5
FacebookI have been dealing with them since 2006/7. This speaks for itself. They are fantastic people and provide first class service. Keep up the chaps🤣
5/5
FacebookWe have used Duane Savage and his team at Country Properties in Flitwick for both letting and a property sale. Due to Covid-19, not everything went completely to plan, but at all times the whole team was professional, helpful, and responsive. If you are letting or selling property in the Flitwick area, I would not hesitate to use them.
Agent replied · 27 October 2023
Thank you so much for your recommendation Chris, it really is appreciated! We very much hope to have the opportunity to assist you with a future sale or let. Take care, the Flitwick team.
5/5
GoogleI purchased a flat through Country Properties during a very difficult time, (Covid 19) The staff at Country Properties were very professional, helpful and the overall experience was easy for me, no stress. I will recommend my friends and family to use them in the future.PositiveResponsiveness, Quality, Professionalism, Value
5/5
FacebookSecond time I have used Country Properties, Flitwick to sell a house and yet again could not fault the service. From valuation right through to completion their professional - but very friendly service - is excellent ! And even though this sale was not without it ups and downs due partly to covid they kept me updated throughout! Thanks Duane, Phil and the rest of the team for all your help 😊
Agent replied · 27 October 2023
Thank you so much for your recommendation Jackie! It's such a pleasure when clients return to us time and again to help with their property needs and we're so pleased that you were happy with our service. Take care.
5/5
GoogleI was nothing but impressed with Jamie and the team, when they acted on my behalf. Very proactive, thoroughly professional and needless to say, would highly recommend to others. 5*PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 10 June 2024
Thank you so much for your 5 star review, we are really pleased that our Sales team offered a great service, it was a pleasure to work with you and thank you for the recommendation.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Country Properties
Which Country Properties office has the most reviews?
Ampthill has the most, with 370 reviews rated 4.8 out of 5, followed by Shefford with 366.
Where are the Country Properties offices?
The 11 Country Properties offices, by town:
- Ampthill: 1 Church Street, Ampthill, Bedfordshire, MK45 2PJ
- Ashwell: 22 High Street, Ashwell, Hertfordshire, SG7 5NW
- Baldock: 39 High Street, Baldock, Hertfordshire, SG7 6BG
- Biggleswade: 79 High Street, Biggleswade, Bedfordshire, SG18 0LA
- Flitwick: 3 The Russell Centre, Coniston Road, Flitwick, Bedfordshire, MK45 1QY
- Hatfield: 7 The Broadway, Hatfield, Hertfordshire, AL9 5BG
- Letchworth: 7 Howard Park Corner, Letchworth, Hertfordshire, SG6 1PQ
- Royston: 45 High Street, Royston, Hertfordshire, SG8 9AW
- Shefford: 46 High Street, Shefford, Bedfordshire, SG17 5DG
- Stotfold: 1 Arlesey Road, Stotfold, Hertfordshire, SG5 4HA
- Welwyn: 10 High Street, Welwyn, Hertfordshire, AL6 9EQ
What do sellers say about Country Properties?
13 reviews from sellers, rated 5.0 out of 5 on average. For example, FC wrote: "I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ..."
What do buyers say about Country Properties?
8 reviews from buyers, rated 4.2 out of 5 on average. For example, Caroline wrote: "Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ..."
Has Country Properties won any awards?
Yes. In The Trusted Agent 2026 awards: Country Properties, Shefford won Gold; Country Properties, Hatfield won Gold; Country Properties, Biggleswade won Trusted Agent.
