Trusted Agent profile · Hertfordshire and Bedfordshire
Verified
★★★★★
1,780 reviews across 11 offices and 4 platforms
Country Properties has 11 offices, in Ampthill, Shefford, Flitwick, Biggleswade, Hatfield, Baldock, Letchworth, Royston, Stotfold, Welwyn and Ashwell (Hertfordshire and Bedfordshire). Together they have 1,780 reviews on four platforms, rated 4.8 out of 5 overall.
1,541
Reviews on Google
All 11 offices
121
Reviews on Facebook
All 11 offices
27
Reviews on View Agents
All 11 offices
91
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ...Read all 13 from sellers
Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ...Read all 8 from buyers
As a landlord I find the whole team at Country properties easy to work with and was delighted when I found a new house for myself being offered by this branch ...Read the review from landlords
Country Properties's 11 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Country Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
2/5
GoogleNot a pleasant experience. I found Helen to be very dishonest, the rest of the team do their best.
Dear Ms Coughlan, we are shocked and surprised with your review. Our reputation is important to us and we do not understand the justification for your comments. I would be grateful if you could call me at your convenience to discuss further on 01763 245121 John Redman, Director
1/5
GoogleAbsolute ridiculous excuse for estate agent. Very dissatisfied with service and discriminatory behaviour. Staff are incompetent and unorganized, Should be closed down. Will not advise anyone to use and most definitely will not be using again.
Dear Mr Cruikshank We have checked our database and have no record of any dealings with you as a client. We would be extremely grateful if you could contact our Baldock Branch on 01462 895061 to resolve any issues you have with our business.
5/5
GoogleFantastic team. Professional, friendly and very helpful. Thank you for everything and wish all the team in Baldock branch the very best.
Thank you very much for taking the time to give this feedback to our Baldock team. It is very much appreciated
5/5
GoogleExcellent service from the team. Magdalena kept the process moving, followed up everything and kept us informed as we moved to exchange. Many thanks for helping get us over the line.
Thank you very much for your review. The whole Baldock team appreciate this feedback. John Redman, Director
5/5
GoogleHelen and her team were very professional and helpful and I particularily liked the updates on events in the chain. I would recommend them to anyone thinking of selling a property in the Baldock area.
Thank you very much for your much appreciated recommendation. John Redman, Director
5/5
GoogleExcellent service from all the staff at Baldock and Ashwell - Magdalena and Helen kept us up to date every step of the way from the initial offer right up to completion. We would highly recommend country Properties.
Thank you very much for your much appreciated recommendation. John Redman, Director
5/5
GoogleCountry Properties helped us with the purchase of our dream home. Communication was always prompt and friendly, nothing seemed to be too much trouble. If we ever do choose to sell our new home, I wouldn't hesitate to enlist their help with sales. Thank you for everything.
Thank you for your 5 star review, we wish you all the best in your new home.
5/5
GoogleBuying my bungalow through Country Properties has been an excellent experience! Everyone I had dealings with at this branch were absolutely lovely most efficient and helpful. I would like to thank and recommend Helen Celik in particular, Helen has been incredibly kind and patient. What was so good about Helen is her honest, calm manner and professionalism. Not once did I feel pressurised - she was always available to talk to, reassuring and supportive - also Helen’s local knowledge is beyond compare so vital when you are new to an area! Thank-you
Thank you so much for your lovely review Helen and the team really appreciate it and we wish you all the best in your new home.
5/5
GoogleFrom the moment Josh showed us the house (after very patiently taking us around numerous others) to putting in the offer to completion, the service from Country Properties Baldock has been superb. Attention to detail, efficient and clear communication and a genuine feeling of support and excitement for our purchase to go through smoothly and swiftly. Huge thanks to Josh but also to Magdalena and Helen! Just seven weeks from putting in the offer to completion and we know for a fact that Country Properties were integral to this smooth process and we could not recommend them higher..
Thank you very much for your review and recommendation. The whole Baldock team appreciate this feedback. John Redman, Director
5/5
GoogleDefinitely would recommend. Reliable and professional.
Dear Craig, Thank you for your review, we had a bumpy ride with the chain above on your purchase, but I'm glad we got there in the end! Wishing you all the best, Linda and all the team at Country Properties Hatfield.
5/5
GoogleGreat service. Zoe, Linda and Tim were fantastic.
Dear Gary, Thank you for your review, it was a pleasure to sell your house and work with you. All the best for the future, Linda, Zoe & Tim.
5/5
GoogleMany thanks to the team for their assistance during my recent move. I would not hesitate to recommend them to anybody wishing to move in or out of the area.
Dear Anastasia, Thank you for your kind review. We are glad that you had a good experience when buying through Country Properties Hatfield. You were a pleasure to deal. We hope you are very happy in your new home, best wishes, Linda and the Team at Country Properties Hatfield.
5/5
Googlecannot rate these agents highly enough. Linda and her team are professional, friendly and kept me updated throughout the process. They made a very stressful time for me so much easier and I would not hesitate to recommend them. Thank you
Dear Michelle, Thank you for your kind review about Country Properties selling your property. We are glad that we could make this process less stressful for you. Kind regards, Linda and the team.
5/5
GoogleDear prospective renters It is our immense pleasure to recommend Country Properties Hatfield Branch for individuals or families searching for ideal place to rent. We were so fortunate to have found Jodie-Leigh Smith when we moved to Welham Green. She helped us to finde the right house with the right neighboroohds for the right price. I would highly recomend Country Properties Hatfield Branch to anyone
Thank you, we are so happy that you had a good experience with us. Audrey, Jodie and all at Country Properties Hatfield
5/5
GoogleOur move ended up being far from simple. Linda, Tim and the team were fantastic throughout the process and were there for us every step of the way. Would love to say I would use them again but after this ordeal, I’m never moving again!
Dear Marc, Thank you so much for your kind review, we were so pleased that we got you moved in the end! If you do change your mind you know where we are! All the best in your new home, Linda and the Team at Country Properties Hatfield.
5/5
GoogleWe bought our house through Country Properties and subsequently let it out and sold it successfully with their help. We can strongly recommend all aspects of their services. Everyone in the office is a pleasure to deal with, and their professional expertise is impressive.
Dear Milena, Thank you for the lovely review, we are pleased that you would recommend our sales and lettings service, it was a pleasure to work with you. All the best for the future, Linda and all the team.
5/5
GoogleIt has been a pleasure dealing with Tim, Linda, Zoe and Sam, a well put together Team. We truly appreciated their positive, honest approach and we are pleased to recommend their high standard of professional service. A big thanks to the Team for all hard work in helping us sell our house. We are wishing Country Properties Hatfield all the best in business for many years to come.
Thank you, Laura, for the positive review, it was a pleasure working with you. Best wishes, Linda and the team at Country Properties Hatfield
5/5
Google5-Star estate agents! We bought our first house through Country Properties Hatfield. It has been our great experience working with the team Sam, Tim, Linda, and Zoe. They have been patience and kind to assist us in our multiple viewings, negotiating the price and arranging our desired completion date. Due to their professionalism, we strongly recommend Country Properties Hatfield. We wish the Team all the best in the years to come.
Dear Tuan, thank you for your kind review, we glad that you had a great experience purchasing your first home with us. We wish you all the best for the future, kind regards, Linda and all the team.
5/5
GoogleWhat a fantastic service! Very flexible staff, viewings available on Sundays and so very attentive and flexible. We would definitely recommend them to anyone considering buying a house. Thank you
Thanks for leaving us such a wonderful review, we are so glad you had a good experience.
5/5
GoogleWe have just sold our property through Country Properties. All the staff were helpful and friendly and kept us informed of what was going on with our sale. Ash was particularly helpful when valuing the property and assisted in taking some great pictures the property. Thank you
Many thanks for your kind words, we are pleased to hear you received a great service from all the team at Country Properties. All the best for the future.
5/5
FacebookThank you so much to Sasha, who has handled our purchase perfectly and professionally- despite a few moments of stress from myself! She kept us updated and went beyond what I would have expected. As a result we are very excited to be moving into our new home! Thanks Sasha and team, I would recommend you all in a heartbeat! (Really not sure how online estate agents can match local knowledge) x
Thank you so much for the review Emma - look forward to handing you your keys! 🏡🗝
4/5
GoogleRating only, no written review.
5/5
GoogleIt was a move that was made easy by Irma Bucci and her friendly staff who all went out of their way to make the move a success in what was a very difficult and trying situation. Customer Service was excellent with constant updates on progress. I highly recommend this Estate Agency.
Many thanks for your 5 star review. All the staff will be thrilled to hear your kind words and positive comments. We wish you all the best.
5/5
GoogleMany thanks for getting our house purchase over the line.
Thank you for your 5 star review, we wish you all the best in your new home.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Ampthill has the most, with 370 reviews rated 4.8 out of 5, followed by Shefford with 366.
The 11 Country Properties offices, by town:
13 reviews from sellers, rated 5.0 out of 5 on average. For example, FC wrote: "I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ..."
8 reviews from buyers, rated 4.2 out of 5 on average. For example, Caroline wrote: "Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ..."
Yes. In The Trusted Agent 2026 awards: Country Properties, Shefford won Gold; Country Properties, Hatfield won Gold; Country Properties, Biggleswade won Trusted Agent.
