5/5
I met Maddison today regarding one of the rental properties. She welcomed us warmly, showed us around, and explained the process clearly. Thank you again, Maddison. We hope we will be able to rent the property soon.

Trusted Agent profile · Hertfordshire and Bedfordshire
Verified
★★★★★
1,760 reviews across 11 offices and 4 platforms
Country Properties has 11 offices, in Ampthill, Shefford, Flitwick, Biggleswade, Hatfield, Baldock, Letchworth, Royston, Stotfold, Welwyn and Ashwell (Hertfordshire and Bedfordshire). Together they have 1,760 reviews on four platforms, rated 4.8 out of 5 overall.
1,522
Reviews on Google
All 11 offices
121
Reviews on Facebook
All 11 offices
27
Reviews on View Agents
All 11 offices
90
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ...Read all 13 from sellers
Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ...Read all 8 from buyers
As a landlord I find the whole team at Country properties easy to work with and was delighted when I found a new house for myself being offered by this branch ...Read the review from landlords
Country Properties's 11 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Country Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
I met Maddison today regarding one of the rental properties. She welcomed us warmly, showed us around, and explained the process clearly. Thank you again, Maddison. We hope we will be able to rent the property soon.
5/5
Rating only, no written review.
5/5
Absolutely brilliant service - Tyrone was very informative and gave us good advice, he then sold our house within 26 hours! Would definitely use again
Dear Diane, thank you for taking the time to leave a glowing review for Tyrone, it is appreciated and we will be sure to pass your kind words on! Thank you
5/5
Phil was amazing at keeping us updated and on track to complete! From start to finish the process was set out clearly and Phil really helped ease the stress, especially for a first time buyer
Dear Daisy-May, thank you so much for your kind words! We're thrilled to hear that Phil made your first-time buying experience smooth and stress-free. Our team is dedicated to providing clear communication and support throughout the process. We appreciate your trust in us and wish you all the best in your new home! The Flitwick team.
5/5
Having been a tenant in a property managed by Country Properties for nearly 5 years, I can say that generally they provide a hands-off, but attentive service. Allowing a rental property to feel like a home, without the intrusion of overbearing management. Upon our departure, Maddison in particular has been brilliant in co-ordinating viewings and has respected our needs for emptying and cleaning the property.
5/5
Debbie was fantastic from start to finish of the lettings process and made everything so easy for me and my partner. Definitely filled us with confidence that exactly what was said, would get done. Joe & Poppy
Thank you for the 5* review. We hope you are happy in your new home Best Wishes Hayley Debbie and Katie
5/5
The sale of my house was handled with professionalisum and care. Great comms by the whole team, and I would have no problem using the Shefford office again in the future. Great work - thanks everyone.
5/5
Rating only, no written review.
5/5
We had a really great experience working with Maddison throughout the whole process. Communication was always quick and clear, and she was consistently helpful and understanding. Unlike many others we’ve dealt with before, she didn’t chase us unnecessarily for information, which made everything feel much more relaxed and professional. Maddison was friendly, approachable, and easy to communicate with at every stage. Overall, a very smooth and positive experience, we would definitely recommend her.
5/5
I’ve had a great experience with Country Properties throughout my house purchase. James, in particular, was a fantastic point of contact, always proactive and easy to deal with from start to finish. Even when the things got a bit complicated, the team stayed on top of everything and kept the communication clear. If you’re looking for an agency that is professional and actually moves things along, I’d highly recommend James and the Stotfold office.
5/5
Very professional
Very professional, allways willing to help going above and beyond my previous estate agents experience. Very happy with service received.
5/5
Duane and his team are outstanding. Our house sale really would not have happened without Duane's dedication and persistence. The chain faced constant challenges, but Duane worked tirelessly to find solutions, keep everyone informed and …
Thank you so much for your kind words and five star review Helen, we're so pleased that Duane could help overcome the hurdles to get your sale through, and wish you all the very best with your move.
4/5
Fiona, Emma and the team have been very supportive and responsive throughout the process. They’ve shown professionalism and friendly guidance. Thank you.
Dear Kerrin, thank you for leaving a review for our Royston team. We will be sure to pass on your comments to the staff members mentioned. Thank you for choosing us.
1/5
Rating only, no written review.
5/5
Rating only, no written review.
Dear Petra, thank you for leaving a 5* review for our Baldock team. It is appreciated!
5/5
I recently had a fantastic experience with this estate agency and couldn’t be happier with the service I received. From the very first conversation, the team was professional, friendly, and genuinely committed to helping me every step of the way (even with scenarios outside of their remit). What really stood out was their commitment to detail and personal approach. Especially Sasha at country properties who worked tirelessly to achieve the best outcome. I would highly recommend this estate agency to anyone looking to buy or sell a property. Their professionalism, communication, and dedication truly set them apart.
5/5
Had an amazing experience with country properties. Did 2 house viewings and their agents were lovely and friendly and professional. Kept us updated through everything that was happening and we're able assist with any questions we had. Big shout out to Sarah, Cara and Amy for all their help.
5/5
We instructed Country Properties to sell our home based on a previously good experience; so were confident that we would have a positive outcome. Our sales team were engaged and supportive throughout and we couldn’t have achieved our aims without them. Ken and Sasha were always at hand when we needed them and when times were difficult, always there to lend an ear and offer words of encouragement. Thanks
5/5
We had a great experience with Country Properties firstly with Ken giving very good marketing and pricing advice and then with Sasha progressing the sale. We honestly think if it wasn't for Sasha, pursuing a conveyancer at the bottom of the chain, the whole chain would have fallen through. It was a pleasure dealing with a local company who know the local market.
5/5
Purchased a house through Country Properties Ampthill. They were extremely helpful and professional and went above and beyond to get the chain moving even though it wasn't even their property holding up the chain. Sasha was amazing getting the chain talking and acting if it wasn't for her the chain would have collapsed for sure.
5/5
Phil was amazing from start to finish with our buy. Always happy to help, informative and updating us along the way. Would definitely recommend for selling/buying.
A big thank you from Phil and the team for taking the time to leave a review. We're so pleased that you were happy with our service and wish you all the best in your new home.
5/5
A first class and professional service from start to finish. Our property sale and purchase were both handled by Country Properties who guided us through everything and did all they could to make this as stress free as possible. I would not hesitate to recommend Country Properties to anyone.
Thank you so much for entrusting us with your property sale and purchase Linda. It has been an absolute pleasure to help you with your move. We hope that you're now well settled in your new home. All the very best, the Flitwick team.
1/5
Useless....
I am looking to rent out my late Mothers house in Hatfield so went on CP Hatfield website and requested a valuation. Many days passed and having not heard back, I rang the Welwyn Garden City branch instead.
5/5
The entire team were really helpful and efficient.
Thank you for you for your 5* review for the team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Country Properties has 1,760 reviews across its 11 offices, rated 4.8 out of 5 overall: 1,522 on Google, 121 on Facebook, 27 on View Agents, 90 on Trustpilot. Company-wide Trustpilot reviews for Country Properties are counted once, not once per office.
Ampthill has the most, with 369 reviews rated 4.8 out of 5, followed by Shefford with 356.
The 11 Country Properties offices, by town:
13 reviews from sellers, rated 5.0 out of 5 on average. For example, FC wrote: "I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ..."
8 reviews from buyers, rated 4.2 out of 5 on average. For example, Caroline wrote: "Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ..."
Yes. In The Trusted Agent 2026 awards: Country Properties, Shefford won Gold; Country Properties, Hatfield won Gold; Country Properties, Biggleswade won Trusted Agent.