Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotWhat a smooth sale!
This is the second time that i have sold through Charters and it has been a good choice both times. Selling houses is one thing, but progressing the sale through to exchange in such a smooth way is quite something. Thanks to all the team and Jo Goddard who took us through progression with ease, hopefully will be back for a third time.
Warren · 25 January 2023 · Charters Winchester
Agent replied · 29 July 2023
Thank you for the review and selling though Charters again. We really appreciate this, hope to see you soon.
★★★★★ 5/5
TrustpilotAlton Charters Estate Agents
Just wanted to say how welcome the Alton Charters Estate Agents made me feel. The team gave me a great experience with my property advice selling and valuation. Financial advice was very helpful and also gave me great support. Definitely a 5 start review, thank you Charters Estate Agents and would definitely recommend.
Lisa · 24 January 2023 · Charters Winchester
Agent replied · 29 July 2023
Hi, your review is greatly appreciated. The Alton team will be so pleased with this.
★★★★★ 5/5
TrustpilotRebecca Oglesby - just amazing!
Rebecca Oglesby has made the process of buying a home for myself and my four children a real joy. Never pushy or cold, she found something that perfectly suited my budget, requirements and ultimately gives me and my family the chance to build a home for ourselves. Professional, understanding and patient, I couldn't recommend her enough.
Laura · 24 January 2023 · Charters Winchester
Agent replied · 29 July 2023
Thank you Laura, we are so please to hear this.
★★★★★ 5/5
TrustpilotAbsolutely fantastic!
Absolutely fantastic customer service. Staff are extremely helpful and the Vouch app used for referencing is superb.
Craig · 24 January 2023 · Charters Winchester
Agent replied · 29 July 2023
Thanks you Craig, for taking your time to review the service received.
★★★★★ 5/5
TrustpilotClaire Branker is amazing always very…
Claire Branker is amazing always very helpful and polite a joy to speak to regarding my let property
Liz · 23 January 2023 · Charters Winchester
Agent replied · 29 July 2023
Thank you so much for the feedback!
★★★★★ 5/5
TrustpilotTop Man
Very friendly, patient, efficient and caring. Has taken a lot of trouble to secure viewings and understand our needs. Many thanks Tom!
Fiona · 23 January 2023 · Charters Winchester
Agent replied · 29 July 2023
Thank you Fiona, for the wonderful review.
★★★★★ 5/5
TrustpilotJo Goddard - outstanding Sales Progressor
Jo Goddard, the Sales Progressor, is superb. Jo is very friendly and had her finger on the pulse at all times!Thanks to her diligence and attention to detail our purchase was very smooth and stress-free.
Petra · 23 January 2023 · Charters Winchester
Agent replied · 29 July 2023
Thank you for reviewing the service received. Jo will be delighted with this feedback.
★★★★★ 5/5
TrustpilotCharters is one of the best estate agents
Charters is one of the best estate agents I have dealt with during my search for a property. The staff is always very professional and happy to help with any queries. I would like to thank Katie Chapman in particular and also Kevin for making the deal happen. I would highly recommend getting in touch with the sales team if you are looking to buy.
Bradley · 23 January 2023 · Charters Winchester
Agent replied · 29 July 2023
Hi Bradley, thank you for the review, it is greatly appreciated.
★★★★★ 5/5
TrustpilotProperty Management at Charters
Clare in Property Management at Southampton, is always very efficient in dealing with any problems that occur and nothing seems to be too much trouble for her to deal with. This is very reassuring for a Landlord that there is someone you can depend on to manage your property to great satisfaction.
Josephine · 22 January 2023 · Charters Winchester
Agent replied · 29 July 2023
Thank you for taking your time to review our services, this is great to hear.
★★★★★ 5/5
TrustpilotCharters have been helpful in my search…
Charters have been helpful in my search for my next home and selling my current home. They are flexible and accommodating and easy to deal with. I can specifically commend Katie the Sales Manager however all of their staff have been pleasant to deal with.
Vincent · 20 January 2023 · Charters Winchester
Agent replied · 29 July 2023
Hi Vincent, thanks for leaving this review!
★★★★★ 5/5
TrustpilotGreat experience and supportive answering questions
Rating only, no written review.
Carlos · 20 January 2023 · Charters Winchester
Agent replied · 29 July 2023
Thank you ever so much for the review.
★★★★★ 5/5
TrustpilotBeen very helpful for the first day and…
Been very helpful for the first day and also sorting out any issues sadly had to leave after three years but I would come back if I could! Big shoutout to especially lily Moore’s who’s been most helpfulSorting out any issues that we emailed or phoned about. Hopefully will be back soon. Benjamin - 51B Shirley
Benjamin · 20 January 2023 · Charters Winchester
Agent replied · 29 July 2023
Hi Benjamin. Thank you for the feedback, really appreciates this.
★★★★★ 5/5
TrustpilotWe have purchased a property through…
We have purchased a property through Charters in Chandlers Ford and highly recommend them. Amy, Vanessa and all the team have all been very helpful and supportive. Vanessa our sales progressor has been wonderful and has kept in contact regularly with updates on the progress of our purchase. Charters Chandler's Ford provide a friendly, helpful and very supportive high standard of service. Thank you all for your help.
Lisa · 19 January 2023 · Charters Winchester
Agent replied · 29 July 2023
Thank you Lisa, for taking your time to review the service received.
★★★★★ 5/5
TrustpilotAsk for Ella Burnet
Ella very helpful. She went out of her way to arrange a viewing at short notice. The effort and commitment that Ella put into this beautiful property it's a shame that the landlord doesn't get to see this brilliant side.Ella thanks for your help and God bless you.
M · 19 January 2023 · Charters Winchester
Agent replied · 29 July 2023
Hi, thank you for the review. Ella will be ever so pleased with the feedback.
★★★★★ 5/5
TrustpilotThank you to Vanessa
Thank you to Vanessa, Amy and the team at Chandlers Ford Charters for their amazing work. They were professional and worked tirelessly to make the sale. I can fully recommend them! Anita
Anita · 18 January 2023 · Charters Winchester
Agent replied · 29 July 2023
Thank you for the feedback Anita, really appreciates this.
★★★★★ 4/5
TrustpilotHOUSE SALE
I sold my property with the Alton office and dealt with Sarah and Ed both were very helpful and compassionate as it was a probate sale. Then passed to Vanessa to progress the sale. She was again very compassionate and helped me in every way she could. Chased solicitors and got the answers I needed. Thank you for the smooth transaction.
Debbie · 18 January 2023 · Charters Winchester
Agent replied · 29 July 2023
Thank you for the wonderful review Debbie.
★★★★★ 5/5
TrustpilotClaire M @ the Fareham branch has…
Claire M @ the Fareham branch has provided amazing customer service! I’ve been in contact with various estate agent companies regarding a property search and Claire has been the only agent that has provided consistent engagement, getting in touch to check if I still require help and if there’s anything further she can do to support me. She’s always super friendly and supportive and has gone out of her way to help me in my property search, thanks Claire ☺️
EJ · 18 January 2023 · Charters Winchester
Agent replied · 29 July 2023
Thank you for the kind words, Claire will be so pleased with the feedback.
★★★★★ 5/5
TrustpilotExcellent service
Contacted the Charters Alton to buy our second home. Spoke with Richard, the manager who is friendly, extremely professional with fantastic marketing skills. His team is always happy to show any houses that we have been interested in without any pressure on us. We viewed couple of beautiful houses unfortunately they were just above our budget. Richard is genuinely honest person, always responds to my queries and he is working hard to find a suitable home for us. We would not hesitate to recommend Richard and his team the Charters to anyone.
Jagat · 18 January 2023 · Charters Winchester
Agent replied · 29 July 2023
Thank you for taking your time to review the service received.
★★★★★ 4/5
TrustpilotExcellent service which helped us to…
Excellent service which helped us to find our new home within few days. We really appreciate the staff Ms Carolyn for her speedy response and efficient service.
Viji · 18 January 2023 · Charters Winchester
Agent replied · 29 July 2023
Thank you for sharing your review of our service.
★★★★★ 5/5
TrustpilotCharters Estate Agent - Sarah
Hi,I recently reached out to Charters for a search of property in Winchester area. I sent email via Rightmove link and got connected with Sarah there. I was pleased how Sarah attended me and was available whenever I wanted to connected with her. She also politely replied to my some not so meaningful questions.
Sunaina · 18 January 2023 · Charters Winchester
Agent replied · 29 July 2023
Hi, thank you so much for the review.
★★★★★ 5/5
TrustpilotBuy to let
Conscientious company to work with made my investment on a buy to let run smooth thanks Adam and the team
Mr · 17 January 2023 · Charters Winchester
Agent replied · 29 July 2023
Thank you for the review.
★★★★★ 5/5
TrustpilotRebecca was very friendly
Rebecca was very friendly, knowledgeable and professional in all her dealings with us. A pleasure to deal with and a credit to her profession.,
Julian · 17 January 2023 · Charters Winchester
Agent replied · 29 July 2023
Thank you for reviewing the service received. Rebecca will be delighted with this feedback.
★★★★★ 5/5
TrustpilotThank you
Thanks to Sarah for your help finding a flat to rent in Winchester.
Oliver · 17 January 2023 · Charters Winchester
Agent replied · 29 July 2023
Thank you, Sarah will be pleased with this feedback.
★★★★★ 5/5
TrustpilotGreat service from start to finish
Great service from start to finish. Charters recommended a rent that was well in excess of that achieved only a year before, yet had a number of viewings in the first few days. Letting agreed quickly at full asking rent, paperwork done during the Christmas period, easy with online document signing, and the tenant has moved in and appears to be more than happy. So are we!
Jeremy · 16 January 2023 · Charters Winchester
Agent replied · 29 July 2023
Thank you for the wonderful review!
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