Charters reviews from buyers

★★★★★ 5/5

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Utterly reliable, tenacious and professional

Jo worked tirelessly on chasing my chain, which was very problematic. I had a short duration to get everything completed and Jo took on the task fantastically. Despite having quite difficult people to deal with, Jo maintained her professionalism at all times. Her energy in helping to get the completion sorted was key to me enjoying my new home at last.

Simon · 15 May 2018 · Charters

★★★★★ 5/5

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Great service

From the first viewing to the end of the process of purchasing, Sarah and Jonathan were a pleasure to deal with. Very helpful and understanding and always there to answer any query. I would wholeheartedly recommend this agency.

Sophie · 26 April 2018 · Charters

★★★★★ 5/5

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Fantastic!

My husband & I were first time buyers, being very disheartened & unsure which way to turn we discovered Simon through a recommendation. He was most definitely the light at the end of our tunnel. Not only was he very professional throughout the whole mortgage application process of buying our first property, our sale was processed & we were moved in within six weeks with a brilliant mortgage that met all our needs! His knowledge & loyalty throughout was 10/10, We will defiantly be using Simon again in the future!

Shannon · 27 February 2018 · Charters

★★★★★ 5/5

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Lee could not have been more helpful when I was downsizing. Nothing was too much trouble and he was always happy to obtain further information and make yet another appointment.! I am very pleased with the property that I eventually bought through Charters. Sue M

Sue · 13 February 2018 · Charters

★★★★★ 5/5

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Review of Lee Blackall Charters Estate Agents Alresford

It was a very pleasant experience to spend the hours I did with Lee whilst viewing, and reviewing, properties last month. Lee was friendly, personable and quickly assessed my requirements. He answered my questions about each property honestly, and ventured opinions when asked. I would recommend Lee to anyone looking to find a new home, and also all the members of Charters office in Alresford.

Maggie · 2 February 2018 · Charters

★★★★★ 5/5

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Above and beyond

We got to know Nony and the Charters team in Winchester as part of our 15 month quest to find our 'forever home' in Twyford. Nony is incredibly knowledgeable about the area and local market and works tierlessly for clients and purchasers alike. She really took the time to understand what we were looking for and even though we were selling our property through another agent Nony gave us great advice about the sale of our house. This meant that when Nony called us to give us first viewing on what she was confident would be the perfect house for us we were in a position to proceed immediately.

Chloe · 27 January 2018 · Charters

★★★★★ 5/5

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Jo is who you need to get things done

Throughout the process of buying a home Jo was meticulous in chasing up things that need to be done, and was critical in speeding up the process. As someone who was purchasing a home from Charters, I am aware that she was "working for" the seller rather than the buyer, nevertheless she was always helpful to us, and even chased items on our behalf.

Cory · 24 January 2018 · Charters

★★★★★ 5/5

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Helpful and Cheerful

Liz was very helpful throughout our process of buying a house. She was also cheerful every day.

Cory · 24 January 2018 · Charters

★★★★★ 5/5

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thanks for seeing it through

Charters stuck with it throughout a lengthy sale and were always only too happy to help, offer advise and generally support the process when needed. Most importantly when buying/selling a property, they always got back to me when they said they would and quickly.

Peter · 22 January 2018 · Charters

★★★★★ 5/5

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Excellent Nony

We have purchased three properties with Nony and as always she was committed to getting the job done, and with good humour.. Nony is a positive character and steps into the brink when things were looking difficult and made astressful process bearable. Now we've finally bought and I still plan to receive Nony's weekly update! Many thanks Nony

Peter · 22 January 2018 · Charters

★★★★★ 4/5

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Professional and likeable lady

Victoria is professional, listens to your requirements and is very good at identifying appropriate properties. She accepts feedback well on properties and appears to have a genuine interest in her job. She worked hard to get me a viewing on a property when her diary was already full, which we really appreciated. As she was a day off on the day i wanted to put a offer in i spoke to Nony who was Ok but i would have much preferred to have done the deal wth Victoria,

Helen · 22 January 2018 · Charters

★★★★★ 5/5

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Excellent

Kevin has assisted my husband and I with several re-mortgages over the past few years. Kevin is always professional, patient and an absolute genius with working out the best rate and payments for us. He is a pleasure to work with and I would highly recommend him. Thank you Kevin for always making this process as easy and painless as possible.

Peter · 21 January 2018 · Charters

★★★★★ 5/5

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Excellent- took all the stress out of buying a property

Jo was so helpfull. She constantly chased and updated me all the way through. It was a massive help and meant I did not have to constantly chase solicitors . Thank you!

Steven · 19 January 2018 · Charters

★★★★★ 5/5

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Professional with a personal touch

We had the pleasure in dealing with Sam on a recent property purchase. Sam demonstrated to us professionalism at all times has been punctual, courteous and very helpful through out. The rapport he build up with myself and wife was not only genuine but a refreshing change. Thank-you Sam and keep up the good work.

Darren · 18 January 2018 · Charters

★★★★★ 5/5

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First rate agency

Started buying process with Charters and found them all to be very knowledgeable, enthusiastic and helpful. It doesn't matter who picks up the phone. Have not yet completed a buying process with them but am optimistic!

DS · 17 January 2018 · Charters

★★★★★ 5/5

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Jonathan's positivity and good humour kept us sane

Having finally moved in after a particularly stressful, will we won't we, roller coaster ride I cannot thank Jonathan enough for cheerfully plugging away chasing solicitors and other estate agents along the chain until it all finally happened..

Eleanor · 16 January 2018 · Charters

★★★★★ 5/5

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Excellent communication from the first telephone enquiry

Victoria was so professional and very friendly. She had all the information I needed for the property I was viewing and was very accommodating when I wanted to view the property again and then a third time which resulted in putting in an offer! Victoria has a lovely sincerity about her and I know that she is a great asset where ever she works as she just naturally wants to help. I was buying on this occasion but I wouldn't hesitate to put my property on the market with Victoria as I know she would always put her helpful enthusiasm into the given task. Thank you again!

Jackie · 11 January 2018 · Charters

★★★★★ 5/5

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Friendly and proactive

I have to agree with the other reviews in that Tom was by far the most helpful and proactive of all the agents we were registered with.in Winchester. He has a pleasant demeanour, always friendly and quick to act when suitable properties came up. He also checked in with us on a regular basis during our search, which was nice and meant that he hadn't forgotten about us.

Mrs · 2 January 2018 · Charters

★★★★★ 5/5

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Excellent Communication and Personal Service

We have just exchanged on a property after a really lengthy 8 month process.. Jo was excellent throughout, with regular communication and updates on progress. Her reassurance and friendly approach throughout this period has made this stressful process slightly less stressful!

Yvette · 2 January 2018 · Charters

★★★★★ 5/5

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Great newsletters

In this world of automated emails, Nony's entertaining newsletters helped make the business of buying a house more fun and made Winchester and the surrounding area sound like an even more attractive place to move to.

Cathy · 29 December 2017 · Charters

★★★★★ 5/5

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Sam was very helpful and very easy to deal with. He has lots of knowledge of the local area which I found very helpful. We also felt he was always very friendly and very honest with us. He was not at all pushy and showed us around many houses, many times before helping us find our lovely home.

Juliet · 21 December 2017 · Charters

★★★★★ 5/5

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First Class Service

Having viewed around 50 properties with various agents beforehand, our first experience with Charters provided us with a perfect new home. The house had just been taken on and Hayley arranged our viewing before it even went on the market. We loved it right away and Sarah was great in helping us make our offer and "seal the deal" roughly 45 minutes after viewing. Both Hayley and Sarah have been very professional, efficient, friendly and approachable since that day. I would highly recommend them both to give excellent advice and guidance throughout the process of finding and selecting the right property. Thank you both so much.

Steve · 20 December 2017 · Charters

★★★★★ 5/5

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First Class Service

Having viewed around 50 properties with various agents beforehand, our first experience with Charters provided us with a perfect new home. The house had just been taken on and we were able to view before it went on the market. We loved it right away and Sarah was great in helping us make our offer and "seal the deal" roughly 45 minutes after viewing. Both Sarah and Hayley have been very professional, efficient, friendly and approachable since that day. I would highly recommend them both to give excellent advice and guidance throughout the process of finding and selecting the right property. Thank you both so much.

Steve · 20 December 2017 · Charters

★★★★★ 5/5

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Fantastic Approach

Victoria was fantastic. Showed us the property before it went online as she knew what we were after - and had an offer accepted that day.

Ben · 15 December 2017 · Charters