Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotI would like to thank Charter's
I would like to thank Charter's, their service has been great. Vanessa Joy, Charlie and the team in the sales office in Alresford been so accommodating and so friendly. Cheryl Pickett and her team behind the scenes who deal with all the ins and outs of the lease have gone above and beyond to help get any issues sorted and are so helpful and friendly Such a lovely team. I would thoroughly recommend Charters to any potential Landlords and Tenants. Thank you all so much.
Lisa · 6 July 2023 · Charters Winchester
Agent replied · 29 July 2023
Hi Lisa, thank you for the review, it is greatly appreciated.
★★★★★ 5/5
TrustpilotAmazingly quick and great…
Amazingly quick and great communication. Thank you so much
Veronique · 6 July 2023 · Charters Winchester
Agent replied · 29 July 2023
Thank you so much for the review!
★★★★★ 5/5
TrustpilotFrom valuation to the sale of our…
From valuation to the sale of our property all the Staff of Charters have been thoroughly professional, helpful, courteous and a real pleasure to work with. They have kept us fully informed both prior to and with follow up to viewings, the latter being particularly useful and never unrealistically hopeful. We requested additional photography as Spring turned to Summer and the response was immediate and clearly very helpful to the sale. The photos were excellent. We have been especially well looked after by Sarah who always willingly went the extra mile to accommodate our requests. I feel sure that her personality was very helpful in achieving the final happy result of a sale. Thank you to whole team for the result.
Norman · 5 July 2023 · Charters Winchester
Agent replied · 29 July 2023
We are so happy to hear you had a great experience with us! Thank you Norman.
★★★★★ 5/5
TrustpilotEstate agents with integrity
Harry and all the team at Charters in Farnham made the whole process of selling my house as pain free as it could be.The communication was excellent throughout and everyone was unfailingly courteous, patient and timely over the whole period of the sale. Special shout out to Dee, who did most of the leg work and was an absolute pleasure to deal with. Once the sale was agreed, Jo Goddard at the Southampton office worked tirelessly as the sales Progressor to get the deal over the line with same level communication and good advice as I had previously experienced.Selling a property can be such a stressful life event but I found with Charters a team of people with integrity and humour, who brought a level of humanity that is not always associated with the profession.
Robert · 5 July 2023 · Charters Winchester
Agent replied · 29 July 2023
Robert, thank you for reviewing the service received. We are so pleased you had a wonderful experience throughout.
★★★★★ 5/5
TrustpilotWent to view a studio in Southampton
Went to view a studio in Southampton, and Harrison Beadle was incredibly helpful. Explained the entire process from start to finish. Really have no complaints
Gus · 4 July 2023 · Charters Winchester
Agent replied · 29 July 2023
Thanks Gus for taking your time to review the service received.
★★★★★ 5/5
TrustpilotElla from Charters is very helpful
Ella from Charters is very helpful, kind and really friendly, she managed to booked me for a flat viewing in a short notice and provide me some information I need and answered all my queries. Strongly recommend her as an amazing agent and advisor.J&H Silaghi
Jacky · 3 July 2023 · Charters Winchester
Agent replied · 29 July 2023
Thank you for the kind words, Ella will be so pleased with the feedback.
★★★★★ 5/5
TrustpilotNathan and Gemma could not do enough to…
Nathan and Gemma could not do enough to help - great support.
Neil · 3 July 2023 · Charters Winchester
Agent replied · 29 July 2023
Neil, thank you for this review, both Nathan and Gemma will be delighted.
★★★★★ 5/5
TrustpilotSale progressor
Jo Goddard was the sales progressor for the purchase of my next house. Excellent, absolutely excellent. Professional, kind, knowledgeable and she kept me informed every step of the way. I must say that it puts the estate agent who sold my house to shame.Jo is a real credit to Charters Estate Agents.
Joanna · 3 July 2023 · Charters Winchester
Agent replied · 29 July 2023
Thank you for the feedback Joanna, really appreciate this.
★★★★★ 5/5
TrustpilotFriendly and helpful estate agents
My friend and I went into charters to get some advice about renting a property, Ella was immediately welcoming and friendly arranging a couple of viewings for us to go to that day. She was honest and helpful which made the experience so much easier, we would definitely like to continue working with them to find our perfect home.
Alice · 3 July 2023 · Charters Winchester
Agent replied · 29 July 2023
Thank you for reviewing the service received. Ella will be delighted with this feedback.
★★★★★ 5/5
TrustpilotIf we had a lettings department
If we had a lettings department , Sarah Bainbridge would be running it. First class.
Nigel · 3 July 2023 · Charters Winchester
Agent replied · 29 July 2023
Hi Nigel, thank you for the review, it is greatly appreciated.
★★★★★ 5/5
TrustpilotExcellent service throughout
Excellent service throughout. Charters made looking for a property for my parents to down size to easy.
Monica · 2 July 2023 · Charters Winchester
Agent replied · 29 July 2023
Thank you for reviewing the service received.
★★★★★ 5/5
TrustpilotI am very happy how Charters manages…
I am very happy how Charters manages its work. Mrs Ella Burnet was so kind and professional when my wife and me entered to their office, listened to us, was in contact with us to arrange the viewing of a property, after the viewing and I do believe will help us through this journey.
Miguel · 1 July 2023 · Charters Winchester
Agent replied · 29 July 2023
Thank you for the feedback Miguel, really appreciate this.
★★★★★ 5/5
TrustpilotCharters Winchester one of the best 👌
So far one of the best companies that I meet , very quick and proactive team
Andrei · 1 July 2023 · Charters Winchester
Agent replied · 29 July 2023
Andrei, thank you for reviewing the service received. We are so pleased you had a wonderful experience throughout.
★★★★★ 5/5
GoogleMr Tom Harper is a nice guy, very patient and professional, explained to us very clearly for the information, I am glad to do the business with him
Franky · 30 June 2023 · Charters Chandlers Ford (13 Oakmount Road)
Agent replied · 30 July 2023
Thank you so much Franky, it is much appreciated.
★★★★★ 5/5
GoogleWe made the mistake of using SBK estate agents initially. Within 7 weeks we had 6 viewings however, the shining light was charters. We moved to them and had 6 viewings in just 10 days. One of which was an offer and sale. It pays to go with a reputable company such as charters. Don’t hesitate! Big thanks to the staff. Ollie and Ed were professional, friendly and attentive. Thanks to all
Whitey · 30 June 2023 · Charters Chandlers Ford (13 Oakmount Road)
Agent replied · 30 July 2023
Thank you so much for the review.
★★★★★ 5/5
TrustpilotElla and Patricia
Ella and Patricia have both been super helpful in helping us find a home and dealing with moving house.
Jake · 30 June 2023 · Charters Winchester
Agent replied · 29 July 2023
Jake, thank you for this review, both Ella and Patricia will be delighted.
★★★★★ 5/5
TrustpilotLovely to their tenants
Lovely to their tenants, very prompt in responses, and clearly organised, all problems usually resolved with in a week.
Mia · 30 June 2023 · Charters Winchester
Agent replied · 29 July 2023
Thank you for this review! The team will be so pleased.
★★★★★ 5/5
TrustpilotCharters
I recently completed on a new property and the overall service was great. The entire team went over and above, especially Harrison Beadle who arranged viewings outside of working hours including a bank holiday.
Jonathan · 30 June 2023 · Charters Winchester
Agent replied · 29 July 2023
Thank you Jonathan, for the amazing review!
★★★★★ 5/5
TrustpilotSarah Bainbridge was a very helpful and…
Sarah Bainbridge was a very helpful and diligent agent . We found her to be rapidly responsive to any messages we sent. She was totally professional and at the same time she had a kind and understanding approach to our needs. Thank you Sarah for all your help.
Peggy · 30 June 2023 · Charters Winchester
Agent replied · 29 July 2023
Hi Peggy, thank you for reviewing the service received.
★★★★★ 5/5
TrustpilotCarolyn Hope was extremely helpful in…
Carolyn Hope was extremely helpful in both the viewing and follow up on the property. Thank you so much , I appreciate. She is a cheerful person.
Christnora · 29 June 2023 · Charters Winchester
Agent replied · 19 June 2024
Thank you for the feedback. Carolyn will be delighted!
★★★★★ 5/5
TrustpilotJo Goddard from Charters Estate Agency…
Jo Goddard from Charters Estate Agency was so helpful and supportive throughout my nerve wracking 8 month long house purchase. Whenever I contacted Jo she always responded promptly and professionally. I would be happy to use Charters Estate Agency if I ever wish to move home again in the future. I should point out that the length of time the process took was in no way the fault of the estate agents but a problem buyer at the bottom of the chain
Sandra · 29 June 2023 · Charters Winchester
Agent replied · 29 July 2023
Thank you Sandra, for the amazing review!
★★★★★ 5/5
TrustpilotI highly enjoy working with Gio
I highly enjoy working with Gio, great communication and professionalism.
Alessandro · 28 June 2023 · Charters Winchester
Agent replied · 29 July 2023
Thank you for the kind words, Gio will be so pleased with the feedback.
★★★★★ 5/5
Trustpilotexemplary service
The service from start to finish has been exemplary, from branch to progression all those people we have spoken to and seen have been first class. They were always happy to assist and go the extra mile to make sure all ran smoothly to exchange.
Jonathan · 27 June 2023 · Charters Winchester
Agent replied · 29 July 2023
Thank you for the review Jonathan, so pleased to hear you had an excellent experience with us.
★★★★★ 5/5
TrustpilotAn all round brilliant service.
Great idea that Charters have dedicated staff to deal with the sale once the agent has sold the property. My go to was Jo. She was amazing. She kept me updated at least once a week with a cheery phone call. A real great service. Would defo use again.
Bob · 24 June 2023 · Charters Winchester
Agent replied · 29 July 2023
Hi Bob, thank you for the feedback! Jo will be so pleased with this.
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