Charters estate agents in Winchester, Farnham, Chandlers Ford and 2 more

★★★★★ 5/5

The Trusted Agent

Highly professional and a pleasure to work with

From my background as a business owner and Director I recognise and appreciate the two key factors for successful people and businesses. Marketing and Customer Service. Nony excels at both working hard at keeping me informed and updated on my property search and ensuring that she understood my requirements and striving to meet them. A consummate professional and a joy to work with.

Steve · 6 September 2017 · Charters Winchester

★★★★★ 5/5

The Trusted Agent

Nony, a professional, very enthusiastic, breath of fresh air in the world of Estate Agencies

With our dream house on the Isle of Wight in mind, we turned to Charters for their advice and marketing skills, well recognised in Winchester, to help us achieve our sale. Oliver did an excellent job valuing our property for sale realistically and convincingly talking my husband through to a price we could work with in order to achieve a swift but well priced sale. Charters have so far lived up to their reputation, swinging into action professionally to produce fabulous photos, accurate floor plans and a glossy brochure. We almost asked ourselves why we were moving. Nony has been amazing, quickly sending us a relevant selection of prospective purchasers and then negotiating with the family who's offer we have accepted. Her telephone manner is great, so cheerful whatever the time of day or information she's imparting. Her 'wheeling and dealing' have been a real bonus as she helped both sides towards an outcome that pleased everyone. Thank you Nony, you work incredibly long hours, always seem to be in the office and obviously love your job. Now Charters have to move onto the next stage of our sale, chasing solicitors etc which I'm confident they will do with professionalism as always. Watch this space!

Alison · 5 September 2017 · Charters Winchester

★★★★★ 5/5

The Trusted Agent

Thank you

We purchased our property through Charters and wish that we had used them and TIm for the sale of our property too. Tim was informative, communicative and responsive at every step of the way. Something our own agent was not. With Tim;s help we managed to push the deal through despite many adversities; his helpfulness and sense of humour made a difficult situation manageable. I wouldn't hesitate to use Tim and Charters again in any future property purchases and sale.

MARY · 4 September 2017 · Charters Farnham

★★★★★ 5/5

The Trusted Agent

Jas,Lisa and the team have been excellent throughout the process

Jas, Lisa and all the team at charters have been professional, extremely courteous and helpful throughout the whole renting process. They took a very difficult situation and turned it into an easy and pain free experience. The way Jas and the charters team have treated my wife and I has been fantastic and I will use their services again when I next move home. I would very much doubt I could find a better service Thank you all so much

Andy · 2 September 2017 · Charters Winchester

★★★★★ 5/5

The Trusted Agent

Very Helpful Valuation and Advice

Steve came to give us some advice and a valuation of our newly renovated house in Otterbourne. He was prompt and polite and incredibly helpful. Steve obviously knows the area well and gave a very balanced and realistic appraisal of the property. This is refreshing in comparison to the usual 'telling us what we want to hear' which sometimes happens with Estate Agents. If we were to decide to sell the property we would definitely come back to Steve and sell through Charters as we believe they offer the best service in the area.

Sam · 1 September 2017 · Charters Chandlers Ford (13 Oakmount Road)

★★★★★ 5/5

The Trusted Agent

Jo has always been good at keeping us updated with the purchase of our house. She has always been professional and friendly throughout the process. Many thanks.

Lucy · 1 September 2017 · Charters Winchester

★★★★★ 5/5

The Trusted Agent

Jas is an outstanding agent.

Jas is truly a caring and understanding professional agent. She really gave a personal service. Her help and care went beyond my expectations and I would recommend her to everyone. Her knowledge of the properties and swift expertise was also very good. If ever I was looking for an agent again I would wholeheartedly think of her first. My greatest thanks.

Rae · 31 August 2017 · Charters Winchester

★★★★★ 5/5

The Trusted Agent

Charters Excellent Service.

My initial confidence in instructing Charters has not been misplaced as they have achieved all I set to do with the sale of my house in Winchester. I come across a lot of property transactions as a Chartered Surveyor, who carry out mortgage valuations for a number of lenders; so when it came to selling my own house, I knew who would best serve me. Jo Goddard has been an excellent progress chaser in what has been a difficult and protracted transaction mainly due to the picky-ness of the Solicitors involved in this chain of transactions. The real value of using Charters is the personal service, as provided by both Jo and Noni; is the follow-up and progress chasing once a buyer has made an offer to purchase. On-line only Estate Agencies will often fall down on this point. John Davies FRICS

John · 31 August 2017 · Charters Winchester

★★★★★ 5/5

The Trusted Agent

Great service from Nony - one charming, funny, helpful lady!

I've been looking for a property in the Winchester area for months. Nony has been outstandingly helpful. She devotes a lot of her spare time sending happy, helpful emails about properties coming onto the market. We've never met but she'll often engage in an exchange of emails - not necessarily about anything in particular. It's nice to deal with someone who sees you as a person rather than just a client. Thanks Nony! Nicky

Nicky · 28 August 2017 · Charters Winchester

★★★★★ 5/5

The Trusted Agent

Top class. First rate service.

Communication is critical and Mike was absolutely first rate in this regard. The transaction was drawn out, buy Mike never wavered in his pursuit of a positive outcome and remained very professional throughout. Highly recommended.

Jayme · 25 August 2017 · Charters Alton

★★★★★ 5/5

The Trusted Agent

Great experience - thanks Matt!

Working with Matt to find and buy our family home was a great experience! Matt and the team were fun to work with; friendly, professional and a great help in finding our home, navigating the process and helping agree our purchase. Matt was instrumental in helping save the deal when we faced some challenges in the final stages of negotiation with the upward chain. Thanks Matt!

MArk · 24 August 2017 · Charters Alresford

★★★★★ 5/5

The Trusted Agent

Charters

Charters did an excellent job in selling our property and Jo was particulalry helpful in nursing the sale through from Exchange to Completion chasing effectively to ensure that a number of hurdles were overcome.

David · 20 August 2017 · Charters Winchester

★★★★★ 5/5

The Trusted Agent

How hard can it be to find your dream house?

They say that buying and selling property ranks highly in the most stressful things you'll ever do and after spending the last 9 months looking for our dream home I can vouch they are probably right! I have dealt with every Estate Agent in Winchester, Chandler's Ford and Eastleigh and without doubt the customer service received by Charter's Winchester in particular Nony has been nothing short of exceptional. Nony is professional, proactive, going out of her way to help in our search with a nothing is too much trouble attitude. Her weekly (sometimes daily) updates are a fabulous way to keep me and others informed about new and existing houses in the area and often come with a personal and funny twist! We all need some light hearted fun whilst on our mission to find the perfect dream home. Although we aren't quite at the end of our house purchase journey, I am really pleased that Nony has been our contact at Charters, we couldn't have had a better experience.

Louisa · 18 August 2017 · Charters Winchester

★★★★★ 5/5

The Trusted Agent

Don't Go Anywhere Else

but to Nony - Charters, Winchester. Nony is truly outstanding, professional, fun and dedicated 'beyond the call'.......you won't find another estate agent like her, unique. Well, do you know an estate agent who works when on holiday and keeps in touch with all clients? Nony deserves all the accolades she gets.

Richard · 18 August 2017 · Charters Winchester

★★★★★ 5/5

The Trusted Agent

VERY PERSISTENT AND DELIVERED

Matthew was instrumental in getting the sale of our property. We had a number of interested parties which pulled out for various reasons but Matthew doggedly stuck to the task and got us our buyer. He went the extra mile in organising viewings and saw the sale thru to the end. We will without doubt use him again. Very pleased with him and Charters also.

PETER · 18 August 2017 · Charters Alresford

★★★★★ 5/5

The Trusted Agent

Helpful and available

Mike was brilliant from our initial valuation meeting, really listening to our requirements for both buying and selling. He was mindful when sending potential buyers round to view the property. It was quite a drawn out process to get to an exchange and completion date due to varying factors but Mike kept calm throughout, keeping us up-to-date regularly. Thank you to Mike and the Charters Alton Team.

Anonymous · 17 August 2017 · Charters Alton

★★★★★ 5/5

The Trusted Agent

Would highly recommend Kevin

As first time buyers with complex Visa and income issues, we had a lot of questions and the mortgage process was quite a nerve racking concept.. We originally contacted Trussle and began the process with them, which turned out to be incredibly stressful and only made us feel more nervous about the whole thing. We contacted Kevin after a week of back and forth with Trussle and he was able to answer all of our questions in an hour over the phone on a Saturday and have our application submitted by Monday. He managed to find a better deal than the one we had been discussing with Trussle too. He was very reassuring as it's clear when you speak to him that he is incredibly experienced and he made the things I was worried about feel like simple things to solve. I would highly recommend him to my friends and we will definitely speak to him next time we need to. Thanks Kevin.

Rachael · 14 August 2017 · Charters Winchester

★★★★★ 5/5

The Trusted Agent

Very helpful and efficient

We would highly recommend Kevin's services. He made himself available at times convenient to us and was very patient in guiding us through the process of finding a mortgage and insurance. He made the process much easier than we thought it would be.

Simon · 13 August 2017 · Charters Winchester

★★★★★ 5/5

The Trusted Agent

Sale of Tumblewood, Ash Green.

Tim and his team were very polite, and helpful. Tim would always call each Wednesday, and make sure he updated us with any changes, even if there were none, it was nice to have that call. Determined to sell our house, and honest with us abut prices and feedback from people who viewed, and always tried to help with any questions or issues near the closure of our sale. I would always recommend Time and his team @ Charters. James Cooke.

James · 13 August 2017 · Charters Farnham

★★★★★ 5/5

The Trusted Agent

Excellent

Simon provided us with an outstanding, personal service, giving us confidence and making sure we understood all of the finer details of the mortgages available to us; we are very pleased with the product we decided upon. Simon was always available to answer our questions and did all of the hard work for us. Without question a five-star service and we would recommend Simon to anyone looking for a mortgage

William · 12 August 2017 · Charters Winchester

★★★★★ 5/5

The Trusted Agent

Professional agent who delivered an excellent deal meeting our requirements

Kevin was professional and approachable from the beginning and delivered us a better deal than we thought we were able to achieve ourselves. Communication was excellent and all information passed to us was thoroughly explained so we were fully aware of all cost/charges associated with our mortgage. I would highly recommend Kevin to friends.

Patrick · 11 August 2017 · Charters Winchester

★★★★★ 5/5

The Trusted Agent

Job done!

A sale in 4 days at full asking price! Could not ask for more. Matthew Clark and his team did a great job.

Michael · 11 August 2017 · Charters Alresford

★★★★★ 5/5

The Trusted Agent

Kevin is a clear communicator, straight up and innovative

Rating only, no written review.

David · 11 August 2017 · Charters Winchester

★★★★★ 5/5

The Trusted Agent

Fully recommend

We got a great service from Kevin. He was always available to discuss any changes or new scenarios when we were considering properties and different mortgage companies. Fully recommend.

Leanne · 11 August 2017 · Charters Winchester