Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
The Trusted AgentSimon Aston - Mortgage
Simon looked after every aspect of my mortgage needs with excellent service and professionalism. Simon ensured I understood all parts of the process and put my mind at ease and found the right mortgage that fitted my requests and expectations. Simon was superb at keeping me updated throughout the whole process and I will definitely use his services again in the future.
Lizzie · 12 October 2017 · Charters Winchester
Agent replied · 17 October 2017
Fantastic 5STAR review for Simon at Trinity Rose Private Finance in Winchester, thank you Lizzie for your time and feedback, it is most appreciated.
★★★★★ 5/5
The Trusted AgentA Pleasure to deal with!
Adel was fantastic. She helped us find the right place for our family. She is funny, knowledgeable, and energetic. We highly recommend her to anyone.
Chris, Glaucia, & Amanda
Chris · 12 October 2017 · Charters Winchester
Agent replied · 17 October 2017
Thank you Chris for your lovely 5STAR review of Adel at Charters Winchester.
★★★★★ 5/5
The Trusted AgentProfessional and Helpful
Matthew, and the team at Charters, made selling our house a smooth process. Despite the inevitable hiccups Matthew remained optimistic and helpful all the way through, and was always considerate with his advice. In addition he remained active through the selling process providing a useful communication bridge. We will definitely use Charters again!
Jason · 12 October 2017 · Charters Alresford
Agent replied · 17 October 2017
Great 5STAR review for Matthew and the team at Charters Alresford. Thank you Jason for your feedback, it is much appreciated.
★★★★★ 5/5
The Trusted AgentHighly professional service
Jas has been extremely helpful in finding and in successfully concluding a rental deal for me on what seems to be an ideal property. She explained everything thoroughly and was attentive and knowledgeable without ever being overly persistent.
Jane · 12 October 2017 · Charters Winchester
Agent replied · 12 October 2017
Great 5STAR review for Jas at Charters Winchester, thank you Jane for your acknowledge of Jas, we really appreciate your feedback and time.
★★★★★ 5/5
The Trusted AgentHelpful and cheery
I never actually met Nony but she was very kind in helping us with our search for a house. I loved her personal interest and humour and her devotion to her clients. Thank you Nony!
Carey · 11 October 2017 · Charters Winchester
Agent replied · 11 October 2017
Fantastic 5STAR review for Nony at Charters Winchester. Thank you Carey for your acknowledge of Nony, we really appreciate your feedback.
★★★★★ 5/5
The Trusted AgentExcellent service from a friendly team
Charters were very proactive in selling our house in a slow market. Sam was fantastic and always ready to give honest feedback. Matthew then became our primary contact ensuring the sale went through and making sure we were always fully informed. Nothing ever seemed too much trouble and I was even able to pick his brains on issues involving my own purchase with a different estate agent. Always friendly and reassuring. I wouldn't hesitate to recommend Charters.
Hayley · 10 October 2017 · Charters Alresford
Agent replied · 11 October 2017
Fantastic 5STAR review for Matthew, Sam and the whole Charters Alresford Team.
Thank you Hayley for your time and feedback, it is most appreciated.
★★★★★ 5/5
The Trusted AgentFirst Class Service!
Right from the moment we walked into Charters Estate Agents, in Winchester, Nony epitomised customer service, being both friendly and attentive. She listened to our needs and provided helpful information on areas and schools. From the first meeting through to subsequent correspondence we were absolutely assured of Nony's wealth of knowledge, efficiency, attention to detail and utter commitment to assist us.
Adele · 9 October 2017 · Charters Winchester
Agent replied · 10 October 2017
Fantastic 5STAR review for Nony at Charters Winchester, thank you Adele for your time and feedback, it is most appreciated.
★★★★★ 5/5
The Trusted AgentTop service and excellent market knowledge.
Tom set up my requested viewings but at the end he suggested a couple of other properties that I had not considered. As he happened to have the keys with him (!) we viewed two additional properties and one of the locations proved to be perfect for my needs and that is where I completed the purchase.
Tom knew what I needed more than I did - his service and enthusiasm were excellent.
Steve · 9 October 2017 · Charters Winchester
Agent replied · 10 October 2017
Fantastic 5STAR review for Tom at Charters Winchester, thank you Steve for your time and feedback, it is most appreciated.
★★★★★ 5/5
The Trusted AgentRating only, no written review.
Jane · 9 October 2017 · Charters Winchester
★★★★★ 5/5
The Trusted AgentTop Notch Service
From beginning to successful end I've found Charters to be have delivered wonderful service at every stage. They were swift to value my property. The price was higher than I expected but they achieved it so as you can imagine I'm highly delighted.
Viewings were efficiently organised. They marketed my property well and I had a huge number of viewings and ultimately 3 offers.
Throughout the legal process Jo kept me informed of progress on a weekly basis which had a reassuring effect and kept the angst at bay.
My daughter is selling at the moment but using a different agent in the town, so far without luck so I'm urging her to use Charters.
Helen · 9 October 2017 · Charters Winchester
Agent replied · 10 October 2017
Great 5STAR review for Jo and Charters Winchester, Thank you Helen for your time and feedback, we really appreciate your comments.
★★★★★ 5/5
The Trusted AgentOakmoor Cottages
We are so grateful to Sam for all the time and effort while helping us search for our first home. He was so patient throughout our search, never pushing us for decisions. Thanks Sam couldn't have done it without you :), Regards, Andrew & Laura.
Andrew · 7 October 2017 · Charters Alresford
Agent replied · 9 October 2017
Fantastic 5STAR review for Sam at Charters Alresford. Thank you Andrew for your time and feedback, it is most appreciated.
★★★★★ 5/5
The Trusted AgentSuitably impressed
We were initially rather stunned by the first impressions and pace of Nony, this has settled and evolved into nothing more than respect for a fantastic estate agent. She is also an interesting character with a great background that has benefited a range of transferable skills to her trade. Nony sold our house within a week without it being marketed on line, proof that it's not all about Rightmove and that a difficult house like ours needs a good old fashion seller more than anything. Nony has a wonderful personality and can get away with a little pushiness through her honesty and sense of humour. She has made our next housing chapter more enjoyable than stressful.
Richard Disney
Richard · 7 October 2017 · Charters Winchester
Agent replied · 9 October 2017
Fantastic 5STAR review for Nony at Charters Winchester, she is a true professional with a wonderful personality. Thank you Richard for your time and feedback, it is most appreciated.
★★★★★ 5/5
The Trusted AgentExcellent, professional and friendly advice
Samantha gave us excellent service. She found that the most competitive rate was offered by a lender renowned for requiring a huge amount of information and taking a long time to make decisions. Other advisers warned us to look elsewhere, but Samantha did not shirk the extra work. She and Marie kept us fully informed throughout the process and reassured us when we were losing patience.. The result - a five year fix at the best possible rate and two very satisfied customers. We would not hesitate to use Samantha again and recommend her without hesitation.
Chris · 6 October 2017 · Charters Farnham
Agent replied · 9 October 2017
Fantastic 5STAR review for Samantha and Marie at Trinity Rose Private Finance in Farnham. Thank you Chris for acknowledging their professionalism, we appreciate your time and feedback.
★★★★★ 5/5
The Trusted AgentJustin
Justin has been a pleasure to deal with. He was always on time for viewings, polite and helpful. He knew what we were looking for and endevoured to find us our ideal home.
Rebecca · 5 October 2017 · Charters Alton
Agent replied · 6 October 2017
Great 5STAR review for Justin at Charters Alton. Thank you Rebecca for your time and feedback it is most appreciated.
★★★★★ 5/5
The Trusted AgentHard lines
We didn't actually buy a property through Sam in the end though this bears no reflection on the time and effort Sam put into arranging appropriate viewings and answering our detailed queries! He was also very gracious in defeat so hopefully next time he will have the house for us!
Simon · 4 October 2017 · Charters Alresford
Agent replied · 5 October 2017
Fantastic 5STAR review for Sam at Charters Alresford. Thank you Simon for taking the time to place a review, we appreciate your feedback.
★★★★★ 5/5
The Trusted AgentCharter's Agency
Adel has been extremely helpful in terms of identifying properties that were suitable for my interests. I highly recommend getting in touch with her as she is very prompt in responding to queries, identifying what needs to be done, punctual, friendly and keeps you on top of what is happening until you have secured a property.
David · 4 October 2017 · Charters Winchester
Agent replied · 5 October 2017
Fantastic review for Adel at Charters Winchester. Thank you David for your kind review, we really appreciate your time and feedback..
★★★★★ 5/5
The Trusted AgentCharters added value for us
Thank you Jo for your persevering diligence in following up the chain to a positive result.
Charters actually added value for us, proving the worth of having hands on people who are want to get a result.
Thanks to all in the team who worked on our transaction too especially Rob McLaughlin who negotiated successfully on our behalf.
Garth · 3 October 2017 · Charters Winchester
Agent replied · 3 October 2017
Fantastic 5STAR review for Jo and Rob at Charters Winchester, thank you Garth for your time and feedback, it is most appreciated."
★★★★★ 5/5
The Trusted AgentBuying property in Winchester
Victoria was extremely helpful in helping me secure a smart new property in
Winchester. She was able to respond very quickly in answering questions and
arranging viewings. She clearly explained the process of buying the property
making the whole experience much less daunting.
Michael · 3 October 2017 · Charters Winchester
Agent replied · 3 October 2017
Fantastic 5STAR review for Victoria at Charters Winchester, thank you Michael for your time and feedback, it is most appreciated.
★★★★★ 5/5
The Trusted AgentFantastic service from Jo at Charters
I would like to thank the team at Charters for an excellent experience when buying our new property in Winchester. I would like to extend particular thanks to Nony in the initial period for securing us this house and even showing it to us in the first place and following this, the fabulous Jo, who without her help, patience and expertise, I very much doubt we would have even been able to exchange! We had a very tricky time and Jo was calm, extremely helpful and always in touch. She hugely facilitated the process for us, even contacting our Buyer's Solicitors in London to help with our exchange down here. She is a true professional, always bright and enthusiastic and a huge credit to your team. We can't thank you enough!
Amel · 3 October 2017 · Charters Winchester
Agent replied · 3 October 2017
Brilliant 5STAR review for Nony, Jo and the whole Charters Winchester Team, thank you so much Amel for taking the time to place a review, your comments are most appreciated.
★★★★★ 5/5
The Trusted AgentAbsolutely stunning service with a smile
Communication and contact with an agent has never been so good. A very profession and thorough service every step of the way made us feel like the we were very well looked after.
I'll miss the friendly contact
thank you so much
Zoe · 2 October 2017 · Charters Winchester
Agent replied · 3 October 2017
Fantastic 5STAR review for Adel at Charters Winchester, thank you Zoe for your time and feedback, it is most appreciated."
★★★★★ 5/5
The Trusted AgentNony Kerr-Smiley - Tireless
Nony worked tirelessly with us in our search for a property. She arranged for us to have a second viewing of a property on a Sunday, her day off. Her enthusiasm for her job is contagious. Thank you Nony!
Joselyn · 2 October 2017 · Charters Winchester
Agent replied · 3 October 2017
Fantastic 5STAR review for Nony at Charters Winchester, thank you Joselyn for your time and feedback, it is most appreciated."
★★★★★ 5/5
The Trusted Agentbrilliant communicator
Gary has been great communicating from the start - I really appreciated his friendly, straight-talking and open demeanour, and knowledge of the market and industry.
Vivienne · 2 October 2017 · Charters Alresford
Agent replied · 3 October 2017
Fantastic 5STAR review for Gary at Charters Alresford, thank you Vivienne for your time and feedback, it is most appreciated.
★★★★★ 5/5
The Trusted AgentThank you Matthew!
I'm happy to give Matthew 5 stars because of his professionalism , patience and good humour. I would have no hesitation in recommending Matthew or Charters and hope to deal with them again. I would also like to say thank you to Sue at another of branches for her help too. Thanks again Matthew!
Oliver · 30 September 2017 · Charters Alresford
Agent replied · 2 October 2017
Fantastic review for Matthew and Sue at Charters Alresford, thank you Oliver for your time and feedback, it is much appreciated.
★★★★★ 5/5
The Trusted AgentShe has been amazing through a really tough time in my life.
Samantha is very approachable, and warm and kind. She is very knowledgeable, skilful and effective. I would recommend her to anyone.
Anna · 29 September 2017 · Charters Farnham
Agent replied · 2 October 2017
Thank you Anna for your acknowledgement of Samantha at Trinity Rose Private Finance, we really appreciate your time and feedback.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
