Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
The Trusted AgentNony was the first agent to show us a property as we began our search. We were carried away by her enthusiasm and cheerful nature and immediately decided she would be our number one go-to. She remained entirely positive in the face of our continuing dismal 'it's not quite right' and came up with ever brighter ideas. Thank you Nony, you were wonderful!
Morwenna · 27 November 2017 · Charters Winchester
Agent replied · 28 November 2017
Dear Morwenna, thank you for your feedback. We take this very seriously and we are delighted you had a positive experience.
★★★★★ 5/5
The Trusted AgentAdministration of Property Let
Administration of take on of my property for letting. Creation of brochure, contracts, explaining terms & conditions. Megan was very efficient, polite and professional resulting in great customer experience
Anonymous · 27 November 2017 · Charters Alresford
Agent replied · 28 November 2017
Thank you very much for your review, all feedback is very important to us and much appreciated.
★★★★★ 5/5
The Trusted AgentFriendly helpful great to deal with
Although we were not sure whether we wanted to sell or not Mike was very helpful and patient with us. Very quick with viewings and feed back. When we decided not to sell he was very understanding.
We will certainly consider using Charters again should we decide to move in the future.
Jos · 27 November 2017 · Charters Chandlers Ford (13 Oakmount Road)
Agent replied · 28 November 2017
Dear Jos, thank you very much for your feedback regarding Mike, it is much appreciated.
★★★★★ 5/5
The Trusted AgentHighly recommended
Having let my property through Charters for a number of years I used them recently to market the property for sale and wouldn't have any hesitation in recommending them to prospective sellers, buyers, landlords or tenants. Losing the first buyer after three weeks was disappointing but Matt worked hard to achieve a new sale which we did within four days. Matt has always been available to take my calls and has chased the sale through to completion which has been greatly appreciated.
In the age of online only estate agents I would still say the traditional high street agent has much more to offer and you won't be disappointed if you choose Charters.
Sarah · 27 November 2017 · Charters Alresford
Agent replied · 28 November 2017
Sarah, thank you very much for your 5 Star review via Rater Agent, we very much value all feedback and this is appreciated.
★★★★★ 5/5
The Trusted AgentJo Goddard
Just a note of appreciation for Jo Goddard and the team at Charters - Jo was the driving force for getting things moving with regards to our entire chain - our sincere thanks and appreciation to her and the entire Charters team for all the hard work and professionalism that you have put into this 'project'. Much appreciated and warm regards,
Dr Kar
Shantanu · 24 November 2017 · Charters Chandlers Ford (13 Oakmount Road)
Agent replied · 24 November 2017
Dear Shantanu, thank you very much for taking the time to provide feedback on the service you received. this is very much appreciated.
★★★★★ 5/5
The Trusted AgentJonathan and all the team at charters in Alton have dealt with
The sale of my mothers house in a truly professional manner
Keeping in contact with me every step of the way during
the sale, 100% would recommend them to anyone selling
a house
Julia
Julia · 23 November 2017 · Charters Alton
Agent replied · 24 November 2017
Dear Julia, thank you for your 5 Star review, this is very much appreciated.
★★★★★ 5/5
The Trusted AgentOutstanding communication and service
Jonathan has alway been very professional and caring with his service and always a pleasure to talk to. He has always kept in touched with us and I have recommended him to my friend when they were selling their house , He always phones with such a happy approach and is always so jolly. I would certainly recommended this gentlemen to anybody looking to sell their house with such confidence.
David · 23 November 2017 · Charters Alton
Agent replied · 24 November 2017
Dear David, thank you very much for you 5 Star review and recommendation, this is very much appreciated.
★★★★★ 5/5
The Trusted AgentMr Tenacious!!
I have been looking for a property for a little while now,
Lee from Charters Alresford is the ONLY agent who phones on a regular basis, he doesn't wait for properties to hit Rightmove and the internet, he is proactive and phones out the details he believes will be of interest to us. I feel he genuinely cares that he gets us the right property.
He asks the right questions and whatever finishing school he graduated from would be proud of his skills and politeness!
I am just waiting for a Lee to find us our property!
Jan · 23 November 2017 · Charters Alresford
Agent replied · 24 November 2017
Dear Jan, thank you very much for your 5 Star rating with regards to Lee and Sam at Charters. This is much appreciated.
★★★★★ 4/5
The Trusted AgentGood
The charters team kept the sale on track and managed expectations well.
Georgina · 23 November 2017 · Charters Alresford
★★★★★ 5/5
The Trusted AgentPleasure to work with
Adel was a breathe of fresh air for us! Adel took the time to understand what we were looking for, identified potential properties which we had not identified ourselves thinking through travel, parking, parks etc....
The experience looking was made easy, fun and even when we asked to see a property again she made arrangements to fit a re-look there and then.
We just made an offer and looks like we have our first home together all thanks to Adel, by far the very best agent we have come across, and we have been looking for a very long time!
thanks Adel
Neil and family
Neil · 23 November 2017 · Charters Winchester
★★★★★ 5/5
The Trusted AgentAssistance with Property Search
Adel efficiently organised a number of properties to view in Winchester which met the specification. She is friendly, polite and helpful. I would certainly recommend her.
James · 23 November 2017 · Charters Winchester
★★★★★ 5/5
The Trusted AgentA bundle of energy!
I rang Adel to register while searching for somewhere to rent. She was really friendly and professional on the phone and arranged for some viewings straight away. When I met her in person, she was just as enthusiastic and helpful. Her energy is great!
Kate · 22 November 2017 · Charters Winchester
Agent replied · 23 November 2017
Thank you very much for your feedback regarding your interaction with Charters, it is much appreciated.
★★★★★ 5/5
The Trusted AgentJo Goddard helped us conclude the sale of our property at Charters.
Jo was very cheerful, helpful and always kept me updated on everything that was happening with the sale.
Gemma · 21 November 2017 · Charters Chandlers Ford (13 Oakmount Road)
Agent replied · 22 November 2017
Thank you so much for the review of Jo in the Chandler's Ford office. Your feedback is much appreciated.
★★★★★ 5/5
The Trusted AgentPolite and professional
Justin was a pleasure to deal with and knowledgeable. Responded to all queries in a timely manor. He picked up on the details of my property quickly and was very informative about all the properties he showed me. He was polite and professional. We will definitely be using Charters again in the future.
Craig · 20 November 2017 · Charters Alton
Agent replied · 21 November 2017
Fantastic 5 Star review for Justin at Charters, Alton. Thank you for your acknowledgement and feedback is much appreciated.
★★★★★ 5/5
The Trusted AgentA positive and supportive experience
Jo combined her professionalism with a friendly and warm manner. As things started to become a little tense close to our exchange, Jo was a positive and calming influence, keeping us updated and reassured throughout the process. Couldn't have wished for a more welcoming and positive person to help us in the purchase of a lovely new home. Thanks you Jo!
Jo · 18 November 2017 · Charters Chandlers Ford (13 Oakmount Road)
Agent replied · 20 November 2017
Fantastic 5STAR review for Jo at Charters Chandlers Ford, Thank you Jo for your time and feedback it is most appreciated.
★★★★★ 4/5
The Trusted AgentVery helpful and proactive
Sam has been very helpful and accommodating with our house search.
Alice · 17 November 2017 · Charters Alresford
Agent replied · 20 November 2017
Thank you Alice for acknowledging Sam at Charters Alresford, we appreciate your time and feedback..
★★★★★ 5/5
The Trusted AgentHonest, helpful and humorous!
Nony provides a very personal touch in her work - she goes the extra mile and her enthusiasm is infectious. Searching for a house can be very stressful but she reminds you that it's really very exciting too! The service she offers is the perfect blend of personal and professional. Keep up the great work, Nony!
Simon · 16 November 2017 · Charters Winchester
Agent replied · 20 November 2017
Fantastic 5STAR review for Nony at Charters Winchester, thank you Simon for your time and feedback it is most appreciated.
★★★★★ 5/5
The Trusted AgentProfessional and Personable
Dominic has proved invaluable in our search for our new home in Winchester.
Being "out of towners" Dominic arranged a tour of both the type & location of potentially suitable properties in the Winchester area which helped enormously in reaching our final decision to make an offer on a lovely property, fingers firmly crossed all goes well from here!
Totally professional not to mention very personable we are grateful Dominic was with us on this "journey"
Christopher · 15 November 2017 · Charters Winchester
Agent replied · 16 November 2017
Fantastic 5STAR review for Dominic at Charters Winchester, thank you Christopher for your kind review for Dominic, it is most appreciated.
★★★★★ 5/5
The Trusted AgentSimply the best agent ever!
We have moved home a few times in recent years and can truly say that the efforts of Gary and his team in obtaining a successful offer for our current house have been the most exemplary. Throughout what is always regarded as one of the most stressful activities in our lives Gary, Sam, Lee and Co. have made the experience bearable with a friendly, informative, and totally professional service. In our view they are definitely the best.
Our grateful thanks to all,
Brian and Jenny Eames
Brian · 15 November 2017 · Charters Alresford
Agent replied · 16 November 2017
Fantastic 5STAR review for Gary and the whole Charters Alresford Team, thank you Brian and Jenny for your kind feedback acknowledging the Team and their efforts, it is much appreciated.
★★★★★ 5/5
The Trusted AgentExceptional, Mike always had time to give me advice and support.
Mike and his colleagues at Chandler's Ford Charters are an exceptional team. It isn't often that you feel you can put your trust unreservedly in another persons hands, especially when it involves the hazardous world of real estate. I wouldn't hesitate in recommending Mike and team. When the time comes again I know that I can be assured that he will have my best interests at heart.
Julia · 14 November 2017 · Charters Chandlers Ford (13 Oakmount Road)
Agent replied · 16 November 2017
Fantastic 5STAR review for Mike and his Team at Charters Chandlers Ford, thank you Julia for your time and feedback, it is most appreciated.
★★★★★ 5/5
The Trusted AgentJo has been great through thick and thin!
Jo has been invaluable throughout a very tricky sale procedure. She has been excellent in keeping me updated, and has always been easy to get hold of or returned my calls straight away.
She is very well informed has dealt efficiently with all my queries, as well as dealing promptly with all other parties involved. I would not hesitate to recommend her 100% - thank you, Jo!
Liz · 14 November 2017 · Charters Chandlers Ford (13 Oakmount Road)
Agent replied · 16 November 2017
Fantastic 5STAR review for Jo at Charters Chandlers Ford, thank you Liz for your time and feedback, it is most appreciated.
★★★★★ 5/5
The Trusted AgentLiz is always cheerful, helpful and encouraging.
Rating only, no written review.
Rachel · 13 November 2017 · Charters Winchester
★★★★★ 5/5
The Trusted AgentSam is willing to go the distance for us.
Sam has been extremely patient,diligent and persistent in trying to find us a home in Alresford which meets our exacting requirements.
He is prompt at viewings and at returning calls.
Sam is not overtly pushy, although eloquent in pointing out attractive features and benefits in the properties we reviewed together.
We are confident that he will be able to find us the property which needs the least compromises.
James · 13 November 2017 · Charters Alresford
Agent replied · 14 November 2017
Thank you James for your acknowledge of Sam at Charters Alresford, it is a great 5STAR review. We thank you for your time and feedback, it is most appreciated.
★★★★★ 5/5
The Trusted AgentLee is a real asset to Charters. He is personable, honest and very keen to help us find the right property. After meeting him at our first viewing I have specifically asked for him at each subsequent viewing.
Jo · 13 November 2017 · Charters Alresford
Agent replied · 14 November 2017
Fantastic 5STAR review for Lee at Charters Alresford. Thank you Jo for taking the time to place a review, it is much appreciated.
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