Newest first, from every platform, with the office each review is about. First names only.
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5/5
GoogleWe have been extremely pleased with the professional service provided from day one by Charters. Once we were on the market Victoria Timson and her team were very proactive in directing potential purchasers to our property with 3 viewings before our details were published and eight more in the first week after going on the market. We were kept fully informed on the outcome of each viewing and worked with Victoria to agree the sale just over two weeks after going on the market.
When we decided to sell our property, Michael from Charters was best able to demonstrate achieving sales of similar types of property in our area. The pictures taken and brochure produced by Charters were first class.PositiveResponsiveness, Quality, Professionalism
Steve Β· 22 June 2021 Β· Charters Chandlers Ford (13 Oakmount Road)
Agent replied Β· 21 June 2024
Thank you Steve, this is a great review and Victoria and her team will be delighted.
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5/5
GoogleVery Professional, Friendly Service
We loved working with The Charters Chandler's Ford. Very professional.
Quick to attend to queries and concerns.
Lisa from the team has been very kind and patient with me, which has certainly been helpful when needed, especially as we have never bought or sold a property. She was very thoughtful when I have asked questions,
and always gave me a constructive answer. Highly recommend their service if you are looking for a relaxing process while you're buying a property ,choose them.
Mr. and Mrs. Guven βPositiveProfessionalism
Sinem Β· 22 June 2021 Β· Charters Chandlers Ford (13 Oakmount Road)
Agent replied Β· 21 June 2024
Mr and Mrs Guven, thank you very much for taking the time to review the service you have received.
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5/5
GoogleI have just bought my first home through Charters. Very professional team and great services! I want to give my thanks especially to Lisa Roberts who helped me throughout the whole purchasing process. Lisa has been liaising every party efficiently to keep the process on track. She has always been patient, responsive and happy to help. Would highly recommend! Big thanks again to Charters!PositiveResponsiveness, Professionalism
Xiaowan Β· 22 June 2021 Β· Charters Chandlers Ford (13 Oakmount Road)
Agent replied Β· 21 June 2024
Thank you for this review! Lia will be delighted and we appreciate you taking the time to review the service you received.
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5/5
GoogleMy Husband and I were struggling to sell the house due to lockdown, so we swapped estate agents and went with Charters only a few weeks ago, and already had an offer on the house. We originally decided to go with Charters as whilst house hunting ourselves we met Elle who had been showing us around a few properties. She was great at showing us around houses and very knowledgable on each property. The service is outstanding both Elle and Mike have been great, and constantly keeping us up to date with our house sale.
We would highly recommend π«π«π«π«π«PositiveProfessionalism
Siobhan Β· 22 June 2021 Β· Charters Chandlers Ford (13 Oakmount Road)
Agent replied Β· 21 June 2024
Sorry for the delay and many thanks for the review, the team will be delighted. All the very best.
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4/5
GoogleThe team provided a professional service, even with the COVID-19 restrictions. Thank you.PositiveResponsiveness, Professionalism
Nilla Β· 21 June 2021 Β· Charters Farnham
Agent replied Β· 20 June 2024
Thank you Nilla!
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5/5
GoogleHi I just wish to say how excellent, in fact outstanding Henry was when I decided to sell my house. Even though I had remove the property from sale due to personal reasons. When the time comes Henry is the man I will call.,!!!!PositiveResponsiveness, Quality, Professionalism
Roberto Β· 21 June 2021 Β· Charters Farnham
Agent replied Β· 20 June 2024
This is a wonderful review and great to hear, thank you Roberto.
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5/5
GoogleWe used Charters on a joint purchase and one of the sales of two properties. There were some possible pitfalls and complications and time constraints. Henry stayed with us throughout the conveyancing process and worked relentlessly to make the deal happen. Thank you!PositiveResponsiveness, Quality, Value
Gabor Β· 21 June 2021 Β· Charters Farnham
Agent replied Β· 20 June 2024
Thanks Gabor! All the best
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5/5
GoogleThe team at Charters worked hard to find us the right buyer over a few weeks. We have now exchanged in the busiest time ever - thank you Charters team!PositiveResponsiveness, Quality
Julia Β· 21 June 2021 Β· Charters Farnham
Agent replied Β· 20 June 2024
Many thanks Julia!
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5/5
GoogleMy contact at Charters Farnham was Henry from the sales team. He maintained a professional yet friendly approach throughout our time. Overall very good experience with the sales team specially Henry.PositiveProfessionalism
Amir Β· 21 June 2021 Β· Charters Farnham
Agent replied Β· 20 June 2024
Thank you Amir!
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5/5
GoogleA handsome chap called Jamie met me at the property I was wishing to consider purchasing. I had an abundance of questions, but non of them phased Jamie. In fact, it was the most knowledgeable and professional show around I have ever had. Thank you & well done Jamie. A real credit to the team.PositiveResponsiveness, Professionalism
Stuart Β· 21 June 2021 Β· Charters Farnham
Agent replied Β· 20 June 2024
He is a handsome chap! Thanks for the kind review. Much appreciated.
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5/5
GoogleI dealt with Henry, Lisa and Matt who all worked very hard to make things run as smoothly as possible. Lisa was the one handling the sale once it was STC and her job was to nudge things along so that adequate progress was always being made. She did the job very well and and I had every confidence in her and the rest of the team.PositiveResponsiveness, Quality, Professionalism, Value
Bob Β· 21 June 2021 Β· Charters Farnham
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5/5
GoogleI would like to thank everyone in Charters Farnham, especially to Henry who helped us selling the property and looked after us from start to finish.
5* to this amazing team.
We will definitely use them again.
Many thanks.
MariusPositiveResponsiveness, Quality, Professionalism, Value
MARIUS Β· 21 June 2021 Β· Charters Farnham
Agent replied Β· 20 June 2024
Marius, thank you for taking the time review the service you received.
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5/5
GoogleOur Sale was complicated, being part of a related sale. We were immediately impressed with Henry Griffin who was a pleasure to deal with from the start. Henry and later Laura and Lisa proved to be exactly the kind of Agents that we needed. Proactive and professional in all respects. We would have absolutely no hesitation in recommending them to anyone.PositiveResponsiveness, Professionalism
Guy Β· 21 June 2021 Β· Charters Farnham
Agent replied Β· 20 June 2024
Thank you for the recommendation Guy.
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5/5
GoogleWe worked with Henry at Charters and couldn't fault his professionalism, communication, positive attitude, clear dialogue and drive. He met our expectations and delivered
Would thoroughly recommend Henry and Charters for an extremely professional, passionate and efficient service which was also competitively pricedPositiveResponsiveness, Quality, Professionalism, Value
Nicole Β· 21 June 2021 Β· Charters Farnham
Agent replied Β· 20 June 2024
Thanks for this great review!
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5/5
GoogleDespite the fact we only wanted a house valuation for refinancing purposes Laura was more than happy to do so. She also looked over our plans for the house so we really appreciated some expert advice on that as well.
Separately when we were house hunting in Farnham last year Emily was very helpful, professional and pro-active. We eventually found a house with another agent but she was one of the agents we never had to chase.PositiveResponsiveness, Quality, Professionalism
Jon Β· 21 June 2021 Β· Charters Farnham
Agent replied Β· 20 June 2024
Thanks for the kind review. Much appreciated.
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5/5
GoogleCharters have offered a fantastic service throughout a particularly tricky housing market in 2020. The whole team at Farnham, especially Jamie, Henry and Matt, have been very helpful and responsive from start to finish. I would recommend Charters for their professionalism, tenacity and knowledge of the local market.PositiveResponsiveness, Professionalism
E Β· 21 June 2021 Β· Charters Farnham
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5/5
GoogleWe have just bought our house through Charters and cannot recommend them highly enough. Henry was professional and attentive during the negotiation process and Lisa was a superstar at getting everything progressed thereafter, helping to problem solve and assist with legal queries. Overall the best experience I've had with an estate agent to date.PositiveResponsiveness, Professionalism
Laura Β· 21 June 2021 Β· Charters Farnham
Agent replied Β· 20 June 2024
Thank you for the review, this will be passed to the team. Thank you for taking the time to give feedback.
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5/5
GoogleWe bought our new home from Charters. From the start they were super responsive and professional. Jamie, Stephen and Henry and the whole team were always super fast to reply to any enquiries. They were very nice even when we were stressed out by the process and annoyed when things were a bit slow to move forward - which was in no way their problem, but they still supported us through it. Thank you for helping us get our dream home!!PositiveResponsiveness, Quality, Professionalism, Value
Florie-Anne Β· 21 June 2021 Β· Charters Farnham
Agent replied Β· 20 June 2024
Sorry for the delay and many thanks for the review, the team will be delighted. All the very best.
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5/5
GoogleCharters were recommended to me & I see why.
Initial meeting was with Henry Griffin & he has been professional throughout & a pleasure to deal with, even with the difficulties presented by Covid. All the Charters staff I have had any dealings with were amiable & very helpful.
Thank you for making this house sale as painless as possible, I would definitely recommend your services.
Thank you all for an exemplary service.PositiveResponsiveness, Quality, Professionalism, Value
Clive Β· 21 June 2021 Β· Charters Farnham
Agent replied Β· 20 June 2024
Sorry for the delay and many thanks for the review, the team will be delighted. All the very best.
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5/5
GoogleWhilst our primary contact at Charters Estate Agents has been with Henry we found the entire team, including Jamie and Laura, presented a very impressive level of service.
In particular, they all understood the importance of getting to know our property and itβs surrounding area prior to any viewings. They were very astute about handling objections in both an honest and unobtrusive manner and great at offering immediate feedback.
Any house related issues and or queries were dealt with immediately, they were supportive, understanding and reassuring when necessary, and they also came across as being a genuinely enthusiastic team to work with - would highly recommend!PositiveResponsiveness, Professionalism
Amita Β· 21 June 2021 Β· Charters Farnham
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5/5
GoogleWe were more than delighted with the service provided by Charters Farnham, in particular, the services of Henry Griffin with our recent house move. Henry clearly knows his market, is a very personable, polite and professional gentleman and it was refreshing to deal with someone with Henry's working style. We had been mulling over whether to sell our house for some time and with Henry's guidance we were comfortable to take the next steps and are now moved in our new home! Henry's market valuation was 100% accurate. We are delighted to recommend Charters based on our experience.PositiveResponsiveness, Quality, Professionalism, Value
Alan Β· 21 June 2021 Β· Charters Farnham
Agent replied Β· 20 June 2024
Alan, many thanks for the review, the team will be delighted. All the very best.
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5/5
GoogleWe have just completed on our sale through Charters and were extremely happy with everything they did for us. They were unstinting in their efforts to market the property and quick to provide feedback and guidance without being pushy. We were impressed by Henry's personable manner, knowledge of the market and incredible work ethic.Matt was an excellent salesman and Lisa helped bring it all to fruition at the end with good humour and professionalism when things were getting stressful. I would highly recommend Charters to anyone wanting to sell their house or to buy - you will be in safe hands.PositiveProfessionalism
Alison Β· 21 June 2021 Β· Charters Farnham
Agent replied Β· 20 June 2024
Thank you for the review, really good to hear this feedback Alison.
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5/5
GoogleHave been dealt with so many agents before but Lewis is the most outstanding's one!
After clarifying we want the property as BLT, he quickly thinks of different ideas to make this investment even more appealing even I haven't thought about it before.
He is patient, attentive and professional. He can provide constructive solution for every question we asked. We really impressed on his service!
Well done!
Li Β· 21 June 2021 Β· Charters Alton
Agent replied
Thank you very much for taking the time to review the service you received. It is much appreciated.
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4/5
GooglePrompt in their responses, friendly and good at listening to what you want.
Mark Β· 21 June 2021 Β· Charters Farnham
Agent replied
Thank you very much for taking the time to review the service you received. It is much appreciated.
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