Charters estate agents in Winchester, Farnham, Chandlers Ford and 2 more

★★★★★ 5/5

Google

Our experience with Charters was extremely positive from the start. Henry and his team were professional and enthusiastic with regard to the sale of our house. We felt confident with their suggestions and marketing which culminated in a great result. Henry and Lisa kept us informed of progress, they are extremely personable and always ready to help and advise. We wouldn’t hesitate to engage Charters in the futurePositiveProfessionalism

Stephen · 25 August 2021 · Charters Farnham

★★★★★ 5/5

Google

Charters in Farnham have helped us sell our property despite the unexpected issues of co-vid and lockdowns. The quality of service from first to last was exceptional. All of the Charters team promoting our house led by Henry showed interest, care and enthusiasm and we felt they were genuinely committed to finding us the right purchaser at the best possible price. This concern for us as sellers continued through to the post-sale progression team who were excellent at keeping us informed of the whole sale chain as well as handling any queries we had quickly and efficiently. We would be happy to recommend Charters in Farnham unreservedly and without hesitation.PositiveResponsiveness, Quality, Professionalism

Nick · 25 August 2021 · Charters Farnham

★★★★★ 5/5

Google

I along with my family have been very impressed with the team at Charters Farnham along with their sales progressor Lisa. Having had a bumpy start to selling a probate property with another agent we decided to go with Charters after meeting and discussing everything with Laura. They were very professional, explained how they operate and what we could expect. Within the first week we had 11 viewings booked (after only having 5 in 12 weeks with old agent). The property was sold at viewing 7! Communication was good and any concerns dealt with. Would definitely recommend Charters after our positive experience.PositiveProfessionalism

Jenny · 25 August 2021 · Charters Farnham

★★★★★ 5/5

Google

We've just sold our property through Charters, Farnham. Henry was our first point of contact & we immediately warmed to him. He was professional, enthusiastic & knowledgeable about the state of the market etc. We subsequently had regular contact with Laura (Branch Manager) & Lisa at Head Office. The whole team were excellent & I have already recommended Charters to close friends (& they've already sold their house too)! I would highly recommend this agency to other sellers & would definitely use their services again. Keep up the great work - it's appreciated!PositiveResponsiveness, Quality, Professionalism, Value

Mark · 25 August 2021 · Charters Farnham

★★★★★ 5/5

Google

Superb and friendly service from Jonathan, Toby and Edward at the Alton Branch. Great communication and very knowledgeable. Thank you allPositiveResponsiveness, Professionalism

Mike · 24 August 2021 · Charters Alton

★★★★★ 5/5

Google

Edward was extremely helpful and informative. Any concerns or questions we had were answered professionally and promptly.PositiveResponsiveness, Professionalism

Jack · 24 August 2021 · Charters Alton

★★★★★ 5/5

Google

Very impressed with our initial dealings with Edward at Charters. Takes the time to show interest in what we are looking for and goes the extra mile to support. Fantastic.PositiveResponsiveness, Professionalism

Ben · 24 August 2021 · Charters Alton

★★★★★ 5/5

Google

The team are really friendly helpful and professional. They seem to be taking all precautions with Covid19. I have dealt mainly with Sarah and Toby but Jonathan and Amy have also been onboard always with a positive and agreeable response.PositiveProfessionalism, Value

Christine · 24 August 2021 · Charters Alton

★★★★★ 5/5

Google

After just losing out on a house, Toby contacted us about a property that on paper fitted our needs but was not something we had considered looking at the photos. Toby advised to keep an open mind but might be worth having a look. Wow, he was spot on, we were pleasantly surprised and have finally moved in. Thank you TobyPositiveProfessionalism

Carly · 24 August 2021 · Charters Alton

★★★★★ 5/5

Google

Sarah and Jonathan were always positive and supportive during the many problems I encountered whilst selling my property and buying my new one (none of them their fault!). I would highly recommend them to help you negotiate the difficult process and I now very happy in my new home.PositiveResponsiveness, Professionalism

Emma · 24 August 2021 · Charters Alton

★★★★★ 5/5

Google

The team at Charters Alton made our search for a new home so easy! Toby listened carefully to our requirements and kept us informed as our ideal property came back onto the market - he even squeezed us in with a last minute viewing! Thanks so much.PositiveResponsiveness, Professionalism

Melanie · 24 August 2021 · Charters Alton

★★★★★ 5/5

Google

By far a well deserved award winning team at Charters, Alton. Edward was so down to earth, assertive and knowledgeable. Both Edward and Lewis were so attentive and professional during my viewings. Rob executed my Mortgage with swift accuracy and I’m excited for my future home thanks to the whole team at Charters, Alton.PositiveProfessionalism

Lisa · 24 August 2021 · Charters Alton

★★★★★ 5/5

Google

We’ve just helped my mother buy a property in Alton. The process of selling her home privately and buying her new one through Charters was not straightforward and we had a bumpy ride. Jonathon and Amy were both based in the Alton branch to begin with but moved to Farnham part way through. They were both extremely helpful and friendly during the whole process and Jonathon stayed with our case even after moving. He went above and beyond for both the sellers and us, the buyers, helping us deal with non-communicative solicitors and pushing the process along diligently. I wouldn’t hesitate to recommend Charters, and this team in particular, to anyone, as a seller or buyer. Thank you Charters!!PositiveResponsiveness, Quality, Professionalism, Value

Carol · 24 August 2021 · Charters Alton

★★★★★ 5/5

Google

We recently sold our house with Charters, Alton, and the selling process has been fantastic. Signed with charters on the Friday, viewing on Saturday, sold by Monday! Throughout the selling process Jonathan Pinhorne liaised with our solicitors and buyers solicitors proactively and tirelessly, communicating with us on a weekly basis without fail. Thanks to everyone at the Charters Alton branch for your hard work over the last few weeks.PositiveResponsiveness

Jodi · 24 August 2021 · Charters Alton

★★★★★ 4/5

Google

Very professional & motivated team. Good communication & feedback. Very successful outcome in a reasonably quick time. Charter’s appointment of a Sales Negotiator, as per Gwen extremely helpful to us as clients after the offer was agreed & progressed. Equal credit to Gwen as well as Sarah & team for a job well done. Recommended Charters to my brother & his sale is now going through as well. Thankyou. Barry & AnnePositiveResponsiveness, Quality, Professionalism

Barry · 24 August 2021 · Charters Alton

★★★★★ 5/5

Google

What can we can we say about the team at Charters in Alton! Honestly we don't have a bad word to say about our experience through selling and buying through the team. Biggest thank-you to everyone involved and all your hard work!- Sarah, Jonathan, Toby, Cara & Rob We had previously been on with a different Estate Agents and had a rather bad experience. We hesitantly invited Sarah to value our property, as we assumed our flat was unsellable! Sarah was so passionate and positive about our home, whilst being completely honest and open about the difficult climate we were facing. We signed the contract on the Thursday, had a viewing on the Friday and had excepted an offer by the Saturday! How amazing is that! We went on to buy with Charters, with the help of Toby and Jonathan we finally completed on our home last Friday. Although the process was rather stretched out both Jonathan and Toby kept us updated the whole way through so we were involved and happy with the situation, any problems we faced with solicitors they were keen to help and advise to resolve issues. We would recommend their services to anyone looking to buy or sell, and will certainly be using them in the future if we choose to sell. Thank you again! Shona & MagnusPositiveResponsiveness, Quality, Professionalism, Value

Shona · 24 August 2021 · Charters Alton

★★★★★ 5/5

Google

Very impressed with the service we have received from Charters Estate Agents. They are a very professional and knowledgeable team. We have mainly dealt with Jonathan and Sarah and they are both very pleasant and easy to deal with and most importantly, get things actioned. We would highly recommend Charters to anyone looking for a great estate agent.PositiveResponsiveness, Professionalism

Liz · 24 August 2021 · Charters Alton

★★★★★ 5/5

Google

Rebecca Person has shown us around a few houses and we have always found her to be helpful and enthusiastic.PositiveProfessionalism

Patricia · 24 August 2021 · Charters Alresford

★★★★★ 5/5

Google

Where do I start, The minefield of House rental , Having contacted 12 Estate Agents one of which was Charters enquiring on 4 bedroomed properties, I was astonished to receive 9 automated replies with zero follow up, One I followed up myself only to be told it will go mate be quick, I didn't pursue I hasten to add . I then was left with two one being another agent followed up by phone very polite and courteous, did all he said on the tin the property had been let. Then I was left with Charters, what a shining light, impeccable service from Rebecca & the team at Alresford, even in Rebecca's absence, I was followed up, appointment made on the Friday for the Monday. We were kept updated through the the sales process, I dealt with three people in total I can only say fantastic team work. The moral of the story is deal with the professional's you wont regret it.PositiveProfessionalism

Jonathan · 24 August 2021 · Charters Alresford

★★★★★ 5/5

Google

Great experience with Ella at Charters. She has been incredible - great communication, really helpful and friendly throughout. Would highly recommend!

Alex · 30 July 2021 · Charters Chandlers Ford (13 Oakmount Road)

★★★★★ 5/5

Google

We are so thrilled to complete the sale of our house through Charters - Thank you to Lisa, Victoria and the team for making the process for us so much easier!

Ellie · 30 July 2021 · Charters Chandlers Ford (13 Oakmount Road)

★★★★★ 5/5

Google

My first contact with this business was with Mike Maher for a valuation on my parents house. He kept in touch with me for 8 months (unlike another agent) while probate was progressing. With the support of sales and the admin staff it was sold stc in a very short time. A wonderful & professional company to deal with which I would certainly recommend.

Gillingham · 30 July 2021 · Charters Chandlers Ford (13 Oakmount Road)

★★★★★ 1/5

Google

I have had dealings with Charters in being a potential buyer of a property which was on the market with them. When I called to arrange a viewing I was told there was no time to show me this property for just over a week as they were too busy. This property was also on the market with another agent so I called them to see if I could view the property and managed to see it that same evening. A week later we had put in an offer and were in the process of buying said property. The experience I have had with charters since then has been, in my opinion, one of complete unprofessionalism. Firstly after we had our offer accepted on the property through another agent, charters ignored instruction to take the listing down from right move and their website for the best part of a week, leaving us potentially exposed to being gazumped. It took several requests from various parties for them to remove the property from right move. Now weeks after this I am informed that charters have contacted the owner of the house we are in the process of buying, and told them that we are pulling out of the sale and have offered on another property. Understandably the owner grew concerned and had to contact the agent we are buying through to ask if this was in fact true. Our agent reassured him that this was not the case. Charters had completely misinformed the seller and put in jeopardy, our whole chain. This whole experience has been one that has instilled in me, for any future buying or selling, that I will not under any circumstances deal with charters. I feel ever since we had our offer accepted on our new home, they have gone out of their way to throw a spanner in the works. This shows me that the companies values are not in line with the community and spirit of chandlers Ford. I would not recommend this company for people selling and I would not recommend this company for people looking to buy.

Lucy · 30 July 2021 · Charters Chandlers Ford (13 Oakmount Road)

★★★★★ 5/5

Google

Sold our property through Charters Farnham. Had the best experience ever after being with other agents these guys were amazing. Numbers of viewings doubled from the start, great support from Laura Jamie & Jonathan. Would highly recommend.

Georgie · 30 July 2021 · Charters Farnham