Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
GoogleWas unfairly treated. David the estate agent didn’t know a single thing about the property we viewed today. Was very rude in person and very rude over the phone. We had travelled over 2 hours to see this property only to be rushed out of the property. The house was trashed but the photos that were pictured on their website looked nothing like a property (false advertising) they didn’t know when the property would be ready to start renting but started the process of viewings. All in all we were treated disgracefully
Chloe · 23 September 2023 · Bradleys Paignton
Agent replied · 30 September 2023
Dear Chloe, thank you for taking the time to write a review on your experience. We take our customer service very seriously and have looked into the matter and can see that you were informed prior to the viewing about the situation with the property and therefore the condition. It is far from David's nature to come across as rude, in fact, he has many glowing reviews saying the exact opposite. We do wish you all the best with your search for a property and should you wish to discuss this matter further, please email info@beagroup.co.uk.
★★★★★ 1/5
GoogleIf on disability you can't rent from here.
Curtis · 23 September 2023 · Bradleys Torquay
Agent replied · 30 September 2023
Dear Curtis Charlesworth,
Thank you for taking the time to leave a review. This is definitely not the case, we take remarks like this very seriously.
Having found your file, it clearly shows multiple attempts from our local office at contacting you without reply to discuss your enquiry. Perhaps you could provide your contact details once again, in case the ones we have our incorrect, by emailing Torquay@beagroup.co.uk?
Many thanks
★★★★★ 5/5
GoogleWe purchased a property from Bradley’s and from the first viewing, the personal touch balanced with professionalism, empathy and personal responsibility Debbie and her team showed was by far the most impactive on our whole moving process.
Relocating our whole family 250miles with a house sale involving a chain always suggested the process would be highly stressful and this proved to be the case, with Solicitor delays permeating the process but throughout Debbie and team were on hand to offer reassurance, obviously deep and thorough understanding of the process and honesty on the realities of where the process was. All this despite Bradley’s not being the agent for our property sale so in large part not really responsible for being so proactive in updating us. We even heard the good news of exchange from them first.
Can’t recommend them highly enough, best experience I have had of an estate agent having bought multiple properties in the past.
Dominic · 16 September 2023 · Bradleys Paignton
★★★★★ 1/5
FacebookSeems to be that all the good experiences on here are for sales. Doesn’t seem like that care much for renting tenants as there’s not much in it for them. The way my mum has been dealt with for the 4 years she was in her property was a joke. Constantly calling about repairs to be told “I don’t deal with that you’ll have to email” and then never getting a response for boiler issues, bathroom leaks, no hot water for periods of time and mice infestation and she had to pay things out of her own pocket to sort it. Then my mum was issued with a section 21 and again the agents never got back to her when she had queries about this. She has now waited two weeks after leaving the property after emailing them about her deposit and again no response! So we have called today to ask about this, no apology, again that person doesn’t deal with it so it needs to be passed to a colleague. I explained how stressed and upset my mum has been through the whole section 21 process and her mental state and that she hasn’t even had an apology for how she’s been treated and the guys response was “what am I mean to be apologising for it’s not me that’s dealing with it”. Absolutely disgusting. Not an ounce of human decency between any of them. Nice as pie when their getting a sale commission in their pocket though by the looks of it.
Alana · 12 September 2023 · Bradleys Plymouth (55 Mutley Plain)
Agent replied · 28 October 2023
Having read your review it appears from our records that your mother was renting a property through one of our other offices.
Unfortunately we have not had any dealings with her so I we cannot comment.
If you would like to take this matter further then please do not hesitate to contact us directly on
Plymouthmutley@beagroup.co.uk
We can then advise on who to direct your complaint to.
★★★★★ 5/5
GoogleA lady called Debbie from Bradley’s came to value and give me options about my property. I was a bit nervous as I have never sold a property before. But she was great! Answered all my Q’s and gave me a few options. Very happy with service provided and if I need to move again, I will definitely use them 😊 …
Grant · 9 September 2023 · Bradleys Paignton
★★★★★ 5/5
GoogleBradleys were approachable, kept me informed at all stages and were very efficient and professional. Selling a house is not easy and the team at Honiton helped things go smoothly. Would recommend.
Sally · 9 September 2023 · Bradleys Honiton
★★★★★ 5/5
GoogleThanks to Bradleys Honiton, who were very friendly, efficient and helpful. When they told us how much we could get for our property we were surprised but they had a research file to back it up and they actually got us more than their estimate. We are very happy in our new home that Bradleys also helped us find.
S · 2 September 2023 · Bradleys Honiton
★★★★★ 5/5
GoogleHaving experienced very poor service bordering on incompetence and arrogance from both Exeter and Budleigh Salterton branches of Bradleys, we were naturally concerned when we contacted the Sidmouth branch regarding a property for sale. We were met by Billie, who couldn't have been more helpful, knowledgeable and personable. As things turned out, she showed us around several properties until we found our perfect new home. She kept us informed during the sales process and always responded quickly to queries. Ben, the manager, was also helpful and made himself available when needed. Exeter and Budleigh could learn much from the professionalism shown by the Sidmouth team.
Paul · 2 September 2023 · Bradleys Sidmouth
★★★★★ 5/5
GoogleRating only, no written review.
Roger · 31 August 2023 · Bradleys Paignton
★★★★★ 5/5
GoogleRating only, no written review.
Gaetano · 31 August 2023 · Bradleys Honiton
★★★★★ 5/5
GoogleSold my house through Bradley’s this year.
Everyone who I dealt with was very friendly and proffesional. Debbie was especially helpful with the selling process!
Nicola · 27 August 2023 · Bradleys Paignton
★★★★★ 5/5
GoogleVery helpful and attentive estate agents (especially Sam).
Helen · 25 August 2023 · Bradleys Callington
★★★★★ 1/5
GoogleWith such a quick turnaround in the rental market a degree of communication is required by a company. This is lacking from Bradleys. The intrusive application process is excessive and bordering on an invasion of privacy. Hopefully new legislation will give renters the right to ask similarly personal and financial questions of potential landlords and their agents, helping us decide if we are happy to rent a property from them.
Andy · 22 August 2023 · Bradleys Sidmouth
★★★★★ 5/5
GoogleFiona was absolutely amazing! This company's service and personal touch, (especially Fiona) were outstanding.
Such a shame we couldn't go ahead with the property, but out of any letting experience I've had, this was by far the best.
Jonny · 22 August 2023 · Bradleys Sidmouth
Agent replied · 24 June 2023
Thank you for your review, we truly appreciate it!
★★★★★ 5/5
GoogleRating only, no written review.
Lydia · 22 August 2023 · Bradleys Sidmouth
★★★★★ 5/5
GoogleThanks Joe, Vicky and team at Bradleys Honiton for all your help and reassurance to my mother during her recent move from Honiton to Cheltenham. She really appreciated your encouragement.
Richard · 21 August 2023 · Bradleys Honiton
★★★★★ 4/5
GoogleI'd like to thank the staff at Bradley's for their excellent service following the completion of my purchase. They were very accommodating in arranging my initial and subsequent viewings at very short notice and Vicki was excellent at keeping me updated throughout the whole process.
Sue · 21 August 2023 · Bradleys Honiton
★★★★★ 5/5
GoogleVery happy with this agent. Vicky especially helpful, communication great. Thank you
Elizabeth · 19 August 2023 · Bradleys Honiton
★★★★★ 5/5
GoogleI was dealing with my father in laws property as executor. Straight from the initial meeting we were given excellent advice by Joe and his team especially as we didn't live local they handled everything for us in a very professional way.The team helped to look out for the property for us going out of their way to do so.The initial evaluation was spot on and the eventual sale exceeded our expectations . certainly would recommend.
Geoff · 19 August 2023 · Bradleys Honiton
★★★★★ 5/5
GoogleVery pleased with the professional service we received.
Joe Vicki Becki and the team were always keeping us up to date with interest and viewings.
Excellent service, used Bradley’s 19 years ago to buy the house we’ve just sold.
Thankyou all 5 stars from us 😁
Julie · 19 August 2023 · Bradleys Honiton
★★★★★ 5/5
GoogleWow what a team, from showing us a property we love. To finding us a property to rent until completion. Nothing was too much for Debbie and her team. Always ready to help with whatever query or question we ask them. I would recommend them 100% to anyone looking to buy or sell property. Well done. ❤️
Beverley · 13 August 2023 · Bradleys Paignton
★★★★★ 5/5
GoogleI can highly recommend Bradleys Estate Agents in Paignton to anyone who is thinking of buying or selling a property in the area. We recently viewed a property that they were advertising; the viewing was conducted very professionally by a member of their team and he answered all the questions we asked of him. We also received excellent support from the team as they were able to find us temporary accommodation in the area whilst we are waiting for completion to be confirmed. Thank you Team Bradleys Paignton!
Arthur · 13 August 2023 · Bradleys Paignton
★★★★★ 4/5
GoogleThank you to Joe , Vicki and the staff at Bradley's, Honiton. The team were very helpful and professional throughout initial valuation for Probate and subsequently throughout advert, viewings and successful sale. Joe and Vicki were approachable, courteous and supportive at all times and comunication was timely, clear and concise. I would have no hesitation in recommending the team to anyone seeking to sell in the Honiton area. Many Thanks again
Kevin · 12 August 2023 · Bradleys Honiton
★★★★★ 5/5
GoogleWow!!! Definitely the best in Honiton….we couldn’t have wished for a better team to sell our property, we always felt part of the loop, such regular updates and very personal service!!!!!
I truly can’t recommend enough…. THANKYOU 😁 …
Sarah · 5 August 2023 · Bradleys Honiton
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.