5/5
GoogleVery good service from Paula and Clarissa.
Agent replied · 14 April 2026
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
Trusted Agent profile
Big Yellow Self Storage Co Ltd estate agents in London, Croydon, Brighton and 11 more
★★★★★
5,898 reviews across 15 offices and 3 platforms
Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Cardiff, Beckenham, Edinburgh, Enfield, Cambridge, Poole, Colchester, Hove, Bromley, Chester and Chelmsford. Together they have 5,898 reviews on three platforms, rated 4.7 out of 5 overall.
5,895
Reviews on Google
All 15 offices
2
Reviews on Facebook
All 15 offices
1
Reviews on Yell
All 15 offices
Our offices
Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.
- Big Yellow Self Storage Co Ltd London (400 Wick Lane)400 Wick Lane, E3 2JG855 reviews · 855 on Google (4.6)64 in the last 90 days
- Big Yellow Self Storage Co Ltd Croydon202 - 216 Thornton Road, CR0 3EU567 reviews · 567 on Google (4.7)30 in the last 90 days
- Big Yellow Self Storage Co Ltd Brighton2 Coombe Road, Off Lewes Road, BN2 4EA541 reviews · 541 on Google (4.7)10 in the last 90 days
- Big Yellow Self Storage Co Ltd Cardiff65 Penarth Road, CF10 5DL399 reviews · 398 on Google (4.8)32 in the last 90 days
- Big Yellow Self Storage Co Ltd Beckenham1 Croydon Road, BR3 4AA393 reviews · 392 on Google (4.8)49 in the last 90 days
- Big Yellow Self Storage Co Ltd Edinburgh2 Bankhead Avenue, EH11 4HD391 reviews · 391 on Google (4.7)47 in the last 90 days
- Big Yellow Self Storage Co Ltd London (100 The Highway)100 The Highway, E1W 2BX372 reviews · 372 on Google (4.8)21 in the last 90 days
- Big Yellow Self Storage Co Ltd Enfield1 Progress Way, EN1 1FT358 reviews · 358 on Google (4.6)19 in the last 90 days
- Big Yellow Self Storage Co Ltd CambridgeUnit 14, Coral Park, Henley Road, CB1 3EA325 reviews · 325 on Google (4.8)29 in the last 90 days
- Big Yellow Self Storage Co Ltd Poole2 Nuffield Road, Nuffield Industrial Estate, BH17 0RB313 reviews · 313 on Google (4.8)10 in the last 90 days
- Big Yellow Self Storage Co Ltd ColchesterBruff Close, Turner Road, Colchester, CO4 5EU297 reviews · 296 on Google (4.8)31 in the last 90 days
- Big Yellow Self Storage Co Ltd Hove270A Old Shoreham Road, BN3 7EG284 reviews · 284 on Google (5.0)14 in the last 90 days
- Big Yellow Self Storage Co Ltd Bromley12 Farwig Lane, BR1 3RB279 reviews · 279 on Google (4.6)41 in the last 90 days
- Big Yellow Self Storage Co Ltd ChesterThe Printworks, Sealand Road, Chester, CH1 4RN273 reviews · 273 on Google (4.8)46 in the last 90 days
- Big Yellow Self Storage Co Ltd Chelmsford39a Robjohns Road, CM1 3AG256 reviews · 256 on Google (4.9)24 in the last 90 days
Latest reviews from every Big Yellow Self Storage Co Ltd office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleLequann was great always along with the rest of the team. Had a space for a year it was great. Thanks a lot big yellow storage.
Agent replied · 14 April 2026
Hi Rochelle. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.
5/5
GoogleVery good service with a super helpful staff (laquann)
Agent replied · 14 April 2026
We are delighted to read your review Denis. We don’t take positive feedback for granted, so huge thanks.
5/5
GoogleKaren is an amazing person and made my experience far better than I could have ever imagined. Her hospitality is beyond words! She asked me if I wanted coffee, and I didn’t know she would make it by herself for me! This is literally the service you can only imagine in dreams. The storage was clean, safe and well maintained. Truly happy to have met such a kind and helpful person!
Agent replied · 14 April 2026
Thank you so much Rahul. We’re genuinely grateful you have taken the time to leave such a positive comment.
5/5
GoogleThank you so much Patrick and Sandra for amazing help with my stuffs to store in your clean and lovely Big yellow storage company. God Bless 🙏🏻 …
Agent replied · 14 April 2026
On behalf of your local store team, thank you Vhel for leaving such a positive review about your experience.
4/5
GoogleStaff have always been so kind and helpful . The price of units are competitive yet the helpful staff , Always try to help you have the best deal to fit your personal circumstances and storage needs .
Agent replied · 14 April 2026
That's very kind of you to take the time to review us. Thanks, Teresa.
4/5
GoogleRating only, no written review.
Agent replied · 28 December 2025
Hey James. If you're happy, we're happy. See you soon.
5/5
GoogleAmazing team, very helpful 👍👍👍 …
Agent replied · 28 December 2025
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
5/5
GoogleService was very good. I had to stay for many hours and was provided with a lovely cup of coffee every hour, great staff.. 👍 …
Agent replied · 28 December 2025
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
5/5
GoogleGreat experience, everything went as smoothly as I'd hoped and the staff were helpful and fun :)
Agent replied · 28 December 2025
We are so happy to hear you are happy Oc. Thanks for sharing your experience.
5/5
GoogleGreat service and super friendly team
Agent replied · 28 December 2025
On behalf of your local store team, thank you Tom for leaving such a positive review about your experience.
5/5
GoogleGood place for keep my all stuffs in here! Nadir is very nice and helpful! Very patient with explaining everything details
Agent replied · 28 December 2025
Thanks so much for the review Jingyu. We are over the moon you had such a great experience with us.
5/5
GoogleRating only, no written review.
Agent replied · 28 December 2025
Thanks for the review, Stephen.
5/5
GoogleExcellent customer service Couldn't of been more helpful. Would fully recomend.
Agent replied · 28 December 2025
Thank you so much Graeme. We’re genuinely grateful you have taken the time to leave such a positive comment.
5/5
GoogleStaff were very friendly and helpful. Would recommend!
Agent replied · 28 December 2025
Hello James. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
5/5
GoogleI had a brilliant experience at Big Yellow recently. A special shout out to James, Sian and Marcus, who were outstanding from start to finish. They took the time to help me work out exactly what size storage unit I needed and were incredibly patient while I went back and forth making decisions. The front-of-house team were friendly, professional and genuinely helpful, which made the whole process so much easier. Excellent service all round, highly recommended!
Agent replied · 28 December 2025
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
5/5
GooglePoppy was very helpful -thanks
Agent replied · 28 December 2025
Hi Jac. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.
5/5
GoogleRating only, no written review.
Agent replied · 28 December 2025
Thanks for the review, John.
5/5
GoogleRating only, no written review.
Agent replied · 28 December 2025
Hi Vic. We value every piece of feedback, good or bad. So thanks for dropping us those stars, sounds like you had a great experience.
5/5
GoogleUsed the storage unit for an extended period. Always good service and very polite. Good location and highly recommended. James at reception was very helpful when setting the account up and closing down etc.
Agent replied · 28 December 2025
Hello Thomas. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
5/5
GoogleJust got a storage space excellent service,, brilliant staff ,I saw Adriana,,super friendly and professional,,,great value,, recommended
Agent replied · 28 December 2025
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
5/5
GoogleBooking in over the phone and Check-in on-line was a seamless and smooth process friendly Receptionist Andriana who checked in us in onsite. Thank you
Agent replied · 28 December 2025
Thanks so much for the review L. We are over the moon you had such a great experience with us.
5/5
GoogleAndriana provided excellent customer service explained process and very efficient. Asset to the company
Agent replied · 28 December 2025
We are so happy to hear you are happy Adrian. Thanks for sharing your experience.
5/5
GoogleAndriana provided phenomenal customer service. Very knowledgable and easy access
Agent replied · 28 December 2025
On behalf of your local store team, thank you Richard for leaving such a positive review about your experience.
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Questions about Big Yellow Self Storage Co Ltd
Which Big Yellow Self Storage Co Ltd office has the most reviews?
London (400 Wick Lane) has the most, with 855 reviews rated 4.6 out of 5, followed by Croydon with 567.
Where are the Big Yellow Self Storage Co Ltd offices?
The 15 Big Yellow Self Storage Co Ltd offices, by town:
- Beckenham: 1 Croydon Road, Beckenham, BR3 4AA
- Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA
- Bromley: 12 Farwig Lane, Bromley, BR1 3RB
- Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA
- Cardiff: 65 Penarth Road, Cardiff, CF10 5DL
- Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG
- Chester: The Printworks, Sealand Road, Chester, CH1 4RN
- Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU
- Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU
- Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD
- Enfield: 1 Progress Way, Enfield, EN1 1FT
- Hove: 270A Old Shoreham Road, Hove, BN3 7EG
- London (100 The Highway): 100 The Highway, London, E1W 2BX
- London (400 Wick Lane): 400 Wick Lane, London, E3 2JG
- Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB
