5/5
GoogleGreat service!
Agent replied · 14 April 2026
We are so happy to hear you are happy Maria. Thanks for sharing your experience.
Trusted Agent profile
Big Yellow Self Storage Co Ltd estate agents in London, Croydon, Brighton and 11 more
★★★★★
5,898 reviews across 15 offices and 3 platforms
Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Cardiff, Beckenham, Edinburgh, Enfield, Cambridge, Poole, Colchester, Hove, Bromley, Chester and Chelmsford. Together they have 5,898 reviews on three platforms, rated 4.7 out of 5 overall.
5,895
Reviews on Google
All 15 offices
2
Reviews on Facebook
All 15 offices
1
Reviews on Yell
All 15 offices
Our offices
Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.
- Big Yellow Self Storage Co Ltd London (400 Wick Lane)400 Wick Lane, E3 2JG855 reviews · 855 on Google (4.6)64 in the last 90 days
- Big Yellow Self Storage Co Ltd Croydon202 - 216 Thornton Road, CR0 3EU567 reviews · 567 on Google (4.7)30 in the last 90 days
- Big Yellow Self Storage Co Ltd Brighton2 Coombe Road, Off Lewes Road, BN2 4EA541 reviews · 541 on Google (4.7)10 in the last 90 days
- Big Yellow Self Storage Co Ltd Cardiff65 Penarth Road, CF10 5DL399 reviews · 398 on Google (4.8)32 in the last 90 days
- Big Yellow Self Storage Co Ltd Beckenham1 Croydon Road, BR3 4AA393 reviews · 392 on Google (4.8)49 in the last 90 days
- Big Yellow Self Storage Co Ltd Edinburgh2 Bankhead Avenue, EH11 4HD391 reviews · 391 on Google (4.7)47 in the last 90 days
- Big Yellow Self Storage Co Ltd London (100 The Highway)100 The Highway, E1W 2BX372 reviews · 372 on Google (4.8)21 in the last 90 days
- Big Yellow Self Storage Co Ltd Enfield1 Progress Way, EN1 1FT358 reviews · 358 on Google (4.6)19 in the last 90 days
- Big Yellow Self Storage Co Ltd CambridgeUnit 14, Coral Park, Henley Road, CB1 3EA325 reviews · 325 on Google (4.8)29 in the last 90 days
- Big Yellow Self Storage Co Ltd Poole2 Nuffield Road, Nuffield Industrial Estate, BH17 0RB313 reviews · 313 on Google (4.8)10 in the last 90 days
- Big Yellow Self Storage Co Ltd ColchesterBruff Close, Turner Road, Colchester, CO4 5EU297 reviews · 296 on Google (4.8)31 in the last 90 days
- Big Yellow Self Storage Co Ltd Hove270A Old Shoreham Road, BN3 7EG284 reviews · 284 on Google (5.0)14 in the last 90 days
- Big Yellow Self Storage Co Ltd Bromley12 Farwig Lane, BR1 3RB279 reviews · 279 on Google (4.6)41 in the last 90 days
- Big Yellow Self Storage Co Ltd ChesterThe Printworks, Sealand Road, Chester, CH1 4RN273 reviews · 273 on Google (4.8)46 in the last 90 days
- Big Yellow Self Storage Co Ltd Chelmsford39a Robjohns Road, CM1 3AG256 reviews · 256 on Google (4.9)24 in the last 90 days
Latest reviews from every Big Yellow Self Storage Co Ltd office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleSmooth from start to finish. James was very helpful on checkout and the team were friendly and approachable whenever required. Wouldn't hesitate to recommend or use storage at Big Yellow again myself, thanks!
Agent replied · 14 April 2026
Thank you so much Chris. We’re genuinely grateful you have taken the time to leave such a positive comment.
5/5
GoogleChris and poppy and all the team were amazing. Changing rooms was made effortlessly easy.
Agent replied · 14 April 2026
Thanks so much for the review Callum. We are over the moon you had such a great experience with us.
5/5
GooglePaula is absolutely amazing! I had a booking with Shurgard for my house move, showed up at the time they gave me, only to find no one there. I called head office and all they did was apologise for the inconvenience. I tried calling around all the local units, but everything was closed. Luckily, I called Big Yellow Self Storage in Croydon, Paula was due to close up for the day but stayed behind after her shift had ended and went above and beyond to help. She really knows her stuff and was a total lifesaver - without her, I would’ve been completely stuck with a full van. I’ll definitely be using this location from now on!
Agent replied · 14 April 2026
Hiya Nora. We appreciate the kind words. See you again soon.
5/5
GoogleAmazing service from Mark, highly recommend!!
Agent replied · 14 April 2026
Thanks for the feedback, Imogen! See you again soon.
5/5
GoogleGreat service at the reception. Laquann and Mark helped me in every way possible, answered all questions I had and were generally a great help! Thank you Laquann and Mark 🙏🏽 …
Agent replied · 14 April 2026
We appreciate the feedback, Colin. Hope to see you again soon.
5/5
GoogleI have use a few storage places and this is the best one. They deserve more than 5 stars, the staff are very helpful and always greet you with a smile. Today is a bitter sweet day for me as I’m moving away from the area but if I ever need a storage facility I will be coming back to Thornton Heath.
Agent replied · 14 April 2026
Thanks for the review, Mawee. Have a great day.
5/5
GoogleExcellent customer service. Mark and Cathryn have been extremely helpful!
Agent replied · 14 April 2026
Nice to hear from you Leanne. Sounds like you had a great experience. Take care.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Thanks for the stars, Bel. We are always on the lookout for feedback. See you soon.
5/5
GoogleThe most friendly staff , from phone call to unit handing over , flawless
Agent replied · 14 April 2026
Thanks so much for the review Thelittlea.r.k. We are over the moon you had such a great experience with us.
5/5
GoogleKathryn was a great help through the whole process!
Agent replied · 14 April 2026
We are so happy to hear you are happy Daniela. Thanks for sharing your experience.
5/5
GoogleExcellent customer service. Nice and friendly staff . Highly recommended
Agent replied · 14 April 2026
On behalf of your local store team, thank you Earl for leaving such a positive review about your experience.
5/5
GoogleI have used big yellow a few times and always a great experience.I would like to thank Mark for his amazing customer service .
Agent replied · 14 April 2026
Thank you so much Jennifer. We’re genuinely grateful you have taken the time to leave such a positive comment.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
We appreciate the feedback, Matthew. We're happy to hear you had a good experience. See you soon.
5/5
GoogleA big thank you to Mark for his assistance and humour that made the process lighter in the midst of a stressful move.
Agent replied · 14 April 2026
Hello Maggie. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Thanks for dropping us those stars Vlad. We're happy that you are happy.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Hi Emon. Thanks a lot for giving us those stars. We're happy to hear you had a good experience at Big Yellow.
5/5
GoogleThanks to Paula and Kathryn, I’ve had an amazing experience here. They really care about their customers, 10/10 customer service! Would definitely recommend this storage service to friends and family.
Agent replied · 14 April 2026
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
4/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Hi Akuah. Thank you for the kind review. Glad we could be of service. See you soon.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Hello Erika. Looks like you dropped us some stars. We appreciate the feedback. See you soon.
5/5
GoogleOutstanding service here. Sian looked after us expertly and made the whole process much easier than I'd imagined. 10/10.
Agent replied · 14 April 2026
Thanks for the feedback, Jamie! See you again soon.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Thanks for the stars, Khal. We are always on the lookout for feedback. See you soon.
5/5
GoogleFriendly staff and good facility. Marcus took the time to explain everything to me in a thorough manner, and provided great service! Thank you 🙌🏾 …
Agent replied · 14 April 2026
Thanks so much for the review Zee. We are over the moon you had such a great experience with us.
5/5
GoogleSuper convenient location and extremely friendly. Very easy to open and close storage account. Very clean facilities and well-secured. Strongly recommended
Agent replied · 14 April 2026
We are so happy to hear you are happy J. Thanks for sharing your experience.
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Questions about Big Yellow Self Storage Co Ltd
Which Big Yellow Self Storage Co Ltd office has the most reviews?
London (400 Wick Lane) has the most, with 855 reviews rated 4.6 out of 5, followed by Croydon with 567.
Where are the Big Yellow Self Storage Co Ltd offices?
The 15 Big Yellow Self Storage Co Ltd offices, by town:
- Beckenham: 1 Croydon Road, Beckenham, BR3 4AA
- Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA
- Bromley: 12 Farwig Lane, Bromley, BR1 3RB
- Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA
- Cardiff: 65 Penarth Road, Cardiff, CF10 5DL
- Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG
- Chester: The Printworks, Sealand Road, Chester, CH1 4RN
- Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU
- Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU
- Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD
- Enfield: 1 Progress Way, Enfield, EN1 1FT
- Hove: 270A Old Shoreham Road, Hove, BN3 7EG
- London (100 The Highway): 100 The Highway, London, E1W 2BX
- London (400 Wick Lane): 400 Wick Lane, London, E3 2JG
- Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB
