5/5
GoogleSian was very helpful and attentive
Agent replied · 14 April 2026
On behalf of your local store team, thank you Jasmine for leaving such a positive review about your experience.
Trusted Agent profile
Big Yellow Self Storage Co Ltd estate agents in London, Croydon, Brighton and 11 more
★★★★★
5,898 reviews across 15 offices and 3 platforms
Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Cardiff, Beckenham, Edinburgh, Enfield, Cambridge, Poole, Colchester, Hove, Bromley, Chester and Chelmsford. Together they have 5,898 reviews on three platforms, rated 4.7 out of 5 overall.
5,895
Reviews on Google
All 15 offices
2
Reviews on Facebook
All 15 offices
1
Reviews on Yell
All 15 offices
Our offices
Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.
- Big Yellow Self Storage Co Ltd London (400 Wick Lane)400 Wick Lane, E3 2JG855 reviews · 855 on Google (4.6)64 in the last 90 days
- Big Yellow Self Storage Co Ltd Croydon202 - 216 Thornton Road, CR0 3EU567 reviews · 567 on Google (4.7)30 in the last 90 days
- Big Yellow Self Storage Co Ltd Brighton2 Coombe Road, Off Lewes Road, BN2 4EA541 reviews · 541 on Google (4.7)10 in the last 90 days
- Big Yellow Self Storage Co Ltd Cardiff65 Penarth Road, CF10 5DL399 reviews · 398 on Google (4.8)32 in the last 90 days
- Big Yellow Self Storage Co Ltd Beckenham1 Croydon Road, BR3 4AA393 reviews · 392 on Google (4.8)49 in the last 90 days
- Big Yellow Self Storage Co Ltd Edinburgh2 Bankhead Avenue, EH11 4HD391 reviews · 391 on Google (4.7)47 in the last 90 days
- Big Yellow Self Storage Co Ltd London (100 The Highway)100 The Highway, E1W 2BX372 reviews · 372 on Google (4.8)21 in the last 90 days
- Big Yellow Self Storage Co Ltd Enfield1 Progress Way, EN1 1FT358 reviews · 358 on Google (4.6)19 in the last 90 days
- Big Yellow Self Storage Co Ltd CambridgeUnit 14, Coral Park, Henley Road, CB1 3EA325 reviews · 325 on Google (4.8)29 in the last 90 days
- Big Yellow Self Storage Co Ltd Poole2 Nuffield Road, Nuffield Industrial Estate, BH17 0RB313 reviews · 313 on Google (4.8)10 in the last 90 days
- Big Yellow Self Storage Co Ltd ColchesterBruff Close, Turner Road, Colchester, CO4 5EU297 reviews · 296 on Google (4.8)31 in the last 90 days
- Big Yellow Self Storage Co Ltd Hove270A Old Shoreham Road, BN3 7EG284 reviews · 284 on Google (5.0)14 in the last 90 days
- Big Yellow Self Storage Co Ltd Bromley12 Farwig Lane, BR1 3RB279 reviews · 279 on Google (4.6)41 in the last 90 days
- Big Yellow Self Storage Co Ltd ChesterThe Printworks, Sealand Road, Chester, CH1 4RN273 reviews · 273 on Google (4.8)46 in the last 90 days
- Big Yellow Self Storage Co Ltd Chelmsford39a Robjohns Road, CM1 3AG256 reviews · 256 on Google (4.9)24 in the last 90 days
Latest reviews from every Big Yellow Self Storage Co Ltd office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleVery good service. Professional and friendly
Agent replied · 14 April 2026
Hello Kevin. Thanks for the feedback. The team will be happy to read this.
5/5
GoogleGemma made the check-in experience really easy. She was super helpful and friendly! Feels like a secure storage location.
Agent replied · 14 April 2026
Thanks so much for the review Tiago. We are over the moon you had such a great experience with us.
5/5
GoogleClear instruction and helpful customer service. Have used before and would use again.
Agent replied · 14 April 2026
We are so happy to hear you are happy David. Thanks for sharing your experience.
5/5
GoogleVery good service from the team at Beckenham, they were helpful in deciding which size unit I needed for my items.
Agent replied · 14 April 2026
On behalf of your local store team, thank you Virginia for leaving such a positive review about your experience.
5/5
GoogleWe have had a storage facility here for just over a year. The service has always been absolutely excellent. Jason and Patrick are great - helpful, cheerful and thoroughly professional. We have just downsized from a 50sqft to a 20sqft. The advice we received was excellent and the new storage cupboard is exactly what we want. Thoroughly recommended!
Agent replied · 14 April 2026
Cheers for the feedback Nicholas. See you soon.
5/5
GoogleHelpful
Agent replied · 14 April 2026
Hey Emre. Cheers for the nice feedback. See you again soon.
5/5
GoogleAbsolutely amazing customer service all round. Patrick's help was brilliant. If you need storage I highly recommend going to speak with them.
Agent replied · 14 April 2026
Hey Simon. Thanks for sending that review over. We always welcome feedback. Have a great day.
5/5
GooglePatrick could not have been more helpful in setting us up as first time users
Agent replied · 14 April 2026
Hello Ian. We appreciate you taking the time to write to us. Thanks for the positive review. See you again soon!
5/5
GoogleVery happy with my service here. Especially the help Jason and Patrick gave me as a single parent oftern coming with two small children. Thank you!
Agent replied · 14 April 2026
Thanks so much for the review Kyna. We are over the moon you had such a great experience with us.
5/5
GoogleBig yellow hove was really supportive during all process the staff was really helpful and attentive to my needs. As a student in process of changing flats I do have to save they made my experience way more easier than I thought. Thank you so much.
Agent replied · 14 April 2026
We are so happy to hear you are happy Xhoelda. Thanks for sharing your experience.
5/5
GoogleWas greeted by very friendly staff and a cuppa tea! Very impressed with check in procedures and feel safe our belongings are here.
Agent replied · 13 November 2025
Thanks so much for the review Mandy. We are over the moon you had such a great experience with us.
1/5
GoogleRating only, no written review.
Agent replied · 13 November 2025
Hi there, Thomas. We're really sorry we didn't meet your expectations. If you'd like to chat to us about your experience further, please call us on 01244 399993.
5/5
GoogleExcellent service, the staff are very friendly and explain the process well. Incredibly reasonable price for the space.
Agent replied · 28 December 2025
Thanks for the feedback, Anna! See you again soon.
5/5
GoogleGreat customer service! Thanks for making my life easier.
Agent replied · 28 December 2025
Thanks for the review, Beverley. Have a great day.
5/5
GoogleGreat service from everyone I dealt with at the Chelmsford branch. Ryan and Lee made it a really easy and clear process.
Agent replied · 28 December 2025
Hiya Jack. We appreciate the kind words. See you again soon.
5/5
GoogleDave and gays at Chelmsford big yellow storage was lovely and helpful
Agent replied · 28 December 2025
Thanks for the feedback, Michael! See you again soon.
5/5
GoogleEasy to use. Very helpful. Ryan was brilliant.
Agent replied · 28 December 2025
We appreciate the feedback, Ray. Hope to see you again soon.
5/5
GoogleDave is very friendly and helpful, explains things clearly. Would recommend the big yellow storage in Chelmsford.
Agent replied · 28 December 2025
Thanks for the review, Alice. Have a great day.
5/5
GoogleWent today to check in and the woman at reception, Emma, was absolutely lovely and really helpful. The place is spotless and has everything you could possibly need. Very happy
Agent replied · 13 November 2025
Hiya Chloe. We appreciate the kind words. See you again soon.
5/5
GoogleRating only, no written review.
Agent replied · 13 November 2025
Hi Gary. We value every piece of feedback, good or bad. So thanks for dropping us those stars, sounds like you had a great experience.
5/5
GoogleMany thank to Johnny at Enfield Yellow Storage who facilitated the exit and closure of my storage space Sunday 14th September.
Agent replied · 14 April 2026
Hello Leslie. We appreciate you taking the time to write to us. Thanks for the positive review. See you again soon!
5/5
GoogleAndriana has been fantastic great energy and willing to help. Great service provided also great team Sarah
Agent replied · 14 April 2026
Hello John. Thanks for the feedback. The team will be happy to read this.
5/5
GoogleI had such a great experience with this storage facility! Everything is clean, secure, and easy to access. A special thank you to Andriana for going above and beyond she was friendly, professional, and made the whole process smooth and stress-free. Highly recommend!
Agent replied · 14 April 2026
Hiya Stella. We appreciate the kind words. See you again soon.
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Questions about Big Yellow Self Storage Co Ltd
Which Big Yellow Self Storage Co Ltd office has the most reviews?
London (400 Wick Lane) has the most, with 855 reviews rated 4.6 out of 5, followed by Croydon with 567.
Where are the Big Yellow Self Storage Co Ltd offices?
The 15 Big Yellow Self Storage Co Ltd offices, by town:
- Beckenham: 1 Croydon Road, Beckenham, BR3 4AA
- Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA
- Bromley: 12 Farwig Lane, Bromley, BR1 3RB
- Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA
- Cardiff: 65 Penarth Road, Cardiff, CF10 5DL
- Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG
- Chester: The Printworks, Sealand Road, Chester, CH1 4RN
- Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU
- Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU
- Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD
- Enfield: 1 Progress Way, Enfield, EN1 1FT
- Hove: 270A Old Shoreham Road, Hove, BN3 7EG
- London (100 The Highway): 100 The Highway, London, E1W 2BX
- London (400 Wick Lane): 400 Wick Lane, London, E3 2JG
- Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB
