5/5
GoogleChris was remarkably funny and efficient, would recommend
Agent replied · 28 December 2025
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
Trusted Agent profile
Big Yellow Self Storage Co Ltd estate agents in London, Croydon, Brighton and 11 more
★★★★★
5,898 reviews across 15 offices and 3 platforms
Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Cardiff, Beckenham, Edinburgh, Enfield, Cambridge, Poole, Colchester, Hove, Bromley, Chester and Chelmsford. Together they have 5,898 reviews on three platforms, rated 4.7 out of 5 overall.
5,895
Reviews on Google
All 15 offices
2
Reviews on Facebook
All 15 offices
1
Reviews on Yell
All 15 offices
Our offices
Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.
- Big Yellow Self Storage Co Ltd London (400 Wick Lane)400 Wick Lane, E3 2JG855 reviews · 855 on Google (4.6)64 in the last 90 days
- Big Yellow Self Storage Co Ltd Croydon202 - 216 Thornton Road, CR0 3EU567 reviews · 567 on Google (4.7)30 in the last 90 days
- Big Yellow Self Storage Co Ltd Brighton2 Coombe Road, Off Lewes Road, BN2 4EA541 reviews · 541 on Google (4.7)10 in the last 90 days
- Big Yellow Self Storage Co Ltd Cardiff65 Penarth Road, CF10 5DL399 reviews · 398 on Google (4.8)32 in the last 90 days
- Big Yellow Self Storage Co Ltd Beckenham1 Croydon Road, BR3 4AA393 reviews · 392 on Google (4.8)49 in the last 90 days
- Big Yellow Self Storage Co Ltd Edinburgh2 Bankhead Avenue, EH11 4HD391 reviews · 391 on Google (4.7)47 in the last 90 days
- Big Yellow Self Storage Co Ltd London (100 The Highway)100 The Highway, E1W 2BX372 reviews · 372 on Google (4.8)21 in the last 90 days
- Big Yellow Self Storage Co Ltd Enfield1 Progress Way, EN1 1FT358 reviews · 358 on Google (4.6)19 in the last 90 days
- Big Yellow Self Storage Co Ltd CambridgeUnit 14, Coral Park, Henley Road, CB1 3EA325 reviews · 325 on Google (4.8)29 in the last 90 days
- Big Yellow Self Storage Co Ltd Poole2 Nuffield Road, Nuffield Industrial Estate, BH17 0RB313 reviews · 313 on Google (4.8)10 in the last 90 days
- Big Yellow Self Storage Co Ltd ColchesterBruff Close, Turner Road, Colchester, CO4 5EU297 reviews · 296 on Google (4.8)31 in the last 90 days
- Big Yellow Self Storage Co Ltd Hove270A Old Shoreham Road, BN3 7EG284 reviews · 284 on Google (5.0)14 in the last 90 days
- Big Yellow Self Storage Co Ltd Bromley12 Farwig Lane, BR1 3RB279 reviews · 279 on Google (4.6)41 in the last 90 days
- Big Yellow Self Storage Co Ltd ChesterThe Printworks, Sealand Road, Chester, CH1 4RN273 reviews · 273 on Google (4.8)46 in the last 90 days
- Big Yellow Self Storage Co Ltd Chelmsford39a Robjohns Road, CM1 3AG256 reviews · 256 on Google (4.9)24 in the last 90 days
Latest reviews from every Big Yellow Self Storage Co Ltd office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleI had fantastic service during a very stressful house move, we had issues with our chain and had to put stuff into storage at short notice and the team at big yellow were so helpful throughout the process. We had to quickly switch our unit to a larger one as we arrived and miscalculated the size we had needed and they were so helpful with our movers too. They were always offering help throughout and made our move so much easier.
Agent replied · 28 December 2025
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
5/5
Google10/10 for Patrick & Jason. From the initial phone call to the first set up of our storage was seamlessly so easy!! They are so polite and we’re really grateful! Thank you!! ☺️
Agent replied · 28 December 2025
We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.
5/5
GoogleFantastic service as always! Used Big Yellow in Hove a few times and it’s always been an incredibly easy process. Always mega helpful too!
Agent replied · 28 December 2025
We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.
5/5
GoogleNice space, clean and simple. Appreciated Jason taking the time to show me various units to help me choose the right size and explained all my options. Super helpful.
Agent replied · 28 December 2025
We are so happy to hear you are happy Lynn. Thanks for sharing your experience.
5/5
GoogleGreat experience and Dave is very helpful, giving me all the information I need
Agent replied · 28 December 2025
Thank you so much Karen. We’re genuinely grateful you have taken the time to leave such a positive comment.
5/5
GoogleWas served by Deji Excellent customer service very friendly and helpful
Agent replied · 15 January 2026
We are delighted to read your review Robert. We don’t take positive feedback for granted, so huge thanks.
5/5
GoogleTiarn has been very polite, helpful and supportive! Our overall experience has been smoother than expected. 100% recommended for service and support.
Agent replied · 15 January 2026
We are so happy to hear you are happy Tushar. Thanks for sharing your experience.
5/5
GoogleRating only, no written review.
Agent replied · 15 January 2026
Hey Suciu. We appreciate you taking the time to drop us some stars. Every piece of feedback is helpful.
5/5
GoogleDeji was wonderful, really went extra mile to help us. Very good storage facilities. You got the long term customer because of your great customer service.
Agent replied · 15 January 2026
On behalf of your local store team, thank you Carrot for leaving such a positive review about your experience.
5/5
GoogleTiarn was very helpful and kind - very good service and made everything very easy
Agent replied · 15 January 2026
Thank you so much Alfie. We’re genuinely grateful you have taken the time to leave such a positive comment.
5/5
GoogleVery pleasant experience overall. Ask for Tiarn when you are here!
Agent replied · 15 January 2026
Hello Sarah. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
5/5
GoogleTiarn was super helpful, everything was great
Agent replied · 15 January 2026
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
5/5
GoogleIncredibly patient, understanding and smooth customer service. He even stayed a couple of minutes after it closed to help us out, truly went above and beyond with every customer I saw. Would really recommend this place if your looking for local storage in London.
Agent replied · 15 January 2026
Hi Tom. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.
5/5
GoogleVery good, great staff, Max was very efficient
Agent replied · 16 April 2026
Thanks so much for the review Bruce. We are over the moon you had such a great experience with us.
5/5
GoogleGreat customer service from Max and Sammy. Highly recommended
Agent replied · 16 April 2026
We are so happy to hear you are happy Owain. Thanks for sharing your experience.
4/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Hello Richard. Thanks for the feedback. We're very pleased to receive this and hope to see you again soon.
5/5
GoogleI have had a storage unit here for quite a few years now. It was meant to be a temporary solution however its turned into a permanant thing as find it so convenient. …
Agent replied · 16 April 2026
On behalf of your local store team, thank you Greg for leaving such a positive review about your experience.
5/5
GoogleNick & Martin have been absolute stars helping us switch units today, the process was fast and smooth making what we thought would be a hectic day so easy in reality! 10/10 would recommend the team for helping size and book units for all those 'extra just in case bits' we all keep!
Agent replied · 28 December 2025
We are so happy to hear you are happy Lucy. Thanks for sharing your experience.
5/5
GoogleMy experience with big yellow was a good one. Good service and great customer service. Always helpful and available
Agent replied · 28 December 2025
On behalf of your local store team, thank you Kensley for leaving such a positive review about your experience.
5/5
GoogleDuring my experience with yellow storage everything went great. Nick was very helpful with everything form the start.
Agent replied · 28 December 2025
Thank you so much Nuno. We’re genuinely grateful you have taken the time to leave such a positive comment.
5/5
GoogleYesterday was the third time that I used big yellow storage facilities in Cambridge. I have always received exceptional service from the staff members but yesterday (11.12.2025) there was a lady on duty late afternoon when I came to drop off my stuff(I forgot her name). She was incredibly helpful, patient and understanding . She went above and beyond to make sure that I got the best deal out of my storage options. I had also booked at 100sqm room only to get there and realise that the room was too big and needed a 75sqm one. She downgraded me to the right size one without any issues. I will never forget her kindness and how she helped me.
Agent replied · 28 December 2025
On behalf of your local store team, thank you Goitseone for leaving such a positive review about your experience.
5/5
GoogleDavid was incredibly helpful, polite, explained everything perfectly and went out of his way to make sure we were looked after. Amazing service, would definitely recommend using them because of him 🙏 …
Agent replied · 28 December 2025
Thank you so much James. We’re genuinely grateful you have taken the time to leave such a positive comment.
5/5
GoogleGreat experience! David was amazing and professional and really helped guide me through the process. Thank you so much!
Agent replied · 28 December 2025
Hello Jaafar. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
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Questions about Big Yellow Self Storage Co Ltd
Which Big Yellow Self Storage Co Ltd office has the most reviews?
London (400 Wick Lane) has the most, with 855 reviews rated 4.6 out of 5, followed by Croydon with 567.
Where are the Big Yellow Self Storage Co Ltd offices?
The 15 Big Yellow Self Storage Co Ltd offices, by town:
- Beckenham: 1 Croydon Road, Beckenham, BR3 4AA
- Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA
- Bromley: 12 Farwig Lane, Bromley, BR1 3RB
- Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA
- Cardiff: 65 Penarth Road, Cardiff, CF10 5DL
- Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG
- Chester: The Printworks, Sealand Road, Chester, CH1 4RN
- Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU
- Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU
- Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD
- Enfield: 1 Progress Way, Enfield, EN1 1FT
- Hove: 270A Old Shoreham Road, Hove, BN3 7EG
- London (100 The Highway): 100 The Highway, London, E1W 2BX
- London (400 Wick Lane): 400 Wick Lane, London, E3 2JG
- Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB
