4/5
GoogleUseful and safe storage facility as always, and well maintained. Thank you.
Agent replied · 14 April 2026
Thanks for the glowing feedback, Devdutt. We'll be sure to share that with the team.
Trusted Agent profile
Big Yellow Self Storage Co Ltd estate agents in London, Croydon, Brighton and 11 more
★★★★★
5,898 reviews across 15 offices and 3 platforms
Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Cardiff, Beckenham, Edinburgh, Enfield, Cambridge, Poole, Colchester, Hove, Bromley, Chester and Chelmsford. Together they have 5,898 reviews on three platforms, rated 4.7 out of 5 overall.
5,895
Reviews on Google
All 15 offices
2
Reviews on Facebook
All 15 offices
1
Reviews on Yell
All 15 offices
Our offices
Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.
- Big Yellow Self Storage Co Ltd London (400 Wick Lane)400 Wick Lane, E3 2JG855 reviews · 855 on Google (4.6)64 in the last 90 days
- Big Yellow Self Storage Co Ltd Croydon202 - 216 Thornton Road, CR0 3EU567 reviews · 567 on Google (4.7)30 in the last 90 days
- Big Yellow Self Storage Co Ltd Brighton2 Coombe Road, Off Lewes Road, BN2 4EA541 reviews · 541 on Google (4.7)10 in the last 90 days
- Big Yellow Self Storage Co Ltd Cardiff65 Penarth Road, CF10 5DL399 reviews · 398 on Google (4.8)32 in the last 90 days
- Big Yellow Self Storage Co Ltd Beckenham1 Croydon Road, BR3 4AA393 reviews · 392 on Google (4.8)49 in the last 90 days
- Big Yellow Self Storage Co Ltd Edinburgh2 Bankhead Avenue, EH11 4HD391 reviews · 391 on Google (4.7)47 in the last 90 days
- Big Yellow Self Storage Co Ltd London (100 The Highway)100 The Highway, E1W 2BX372 reviews · 372 on Google (4.8)21 in the last 90 days
- Big Yellow Self Storage Co Ltd Enfield1 Progress Way, EN1 1FT358 reviews · 358 on Google (4.6)19 in the last 90 days
- Big Yellow Self Storage Co Ltd CambridgeUnit 14, Coral Park, Henley Road, CB1 3EA325 reviews · 325 on Google (4.8)29 in the last 90 days
- Big Yellow Self Storage Co Ltd Poole2 Nuffield Road, Nuffield Industrial Estate, BH17 0RB313 reviews · 313 on Google (4.8)10 in the last 90 days
- Big Yellow Self Storage Co Ltd ColchesterBruff Close, Turner Road, Colchester, CO4 5EU297 reviews · 296 on Google (4.8)31 in the last 90 days
- Big Yellow Self Storage Co Ltd Hove270A Old Shoreham Road, BN3 7EG284 reviews · 284 on Google (5.0)14 in the last 90 days
- Big Yellow Self Storage Co Ltd Bromley12 Farwig Lane, BR1 3RB279 reviews · 279 on Google (4.6)41 in the last 90 days
- Big Yellow Self Storage Co Ltd ChesterThe Printworks, Sealand Road, Chester, CH1 4RN273 reviews · 273 on Google (4.8)46 in the last 90 days
- Big Yellow Self Storage Co Ltd Chelmsford39a Robjohns Road, CM1 3AG256 reviews · 256 on Google (4.9)24 in the last 90 days
Latest reviews from every Big Yellow Self Storage Co Ltd office
Newest first, from every platform, with the office each review is about. First names only.
Google4/5
GoogleGood service and organised
Agent replied · 14 April 2026
Hey Ghassan, we appreciate the positive feedback. We'll share that with the team. See you soon.
5/5
GoogleGreat start on boarding with Mark and Paula! A great mix of professionalism and banter. Mark made sure I knew everything I needed to know to use their facilities. Looking forward to a great long term relationship with the team.
Agent replied · 14 April 2026
On behalf of your local store team, thank you Christine for leaving such a positive review about your experience.
5/5
GoogleExcellent service and great people for helping out my mother.
Agent replied · 14 April 2026
Thank you so much Daren. We’re genuinely grateful you have taken the time to leave such a positive comment.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Thanks for such a good star rating. The team will be happy to see this.
5/5
Googleamazing service! would definitely recommend
Agent replied · 14 April 2026
Hello S. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
4/5
GoogleGreat place. Staff are informative and was out within an hour
Agent replied · 14 April 2026
Hello Wee, it is lovely to hear you had such a good experience. We’ll pass your feedback onto the team. See you soon.
5/5
GoogleDave was awesome 🤩 thanks Dave!! …
Agent replied · 14 April 2026
Thanks so much for the review Kelly. We are over the moon you had such a great experience with us.
5/5
GoogleGot a space for the next day, smooth introduction and friendly manner by Marcus. All set up and ready to go now! Thankyou!
Agent replied · 14 April 2026
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Hi Tudor. We value every piece of feedback, good or bad. So thanks for dropping us those stars, sounds like you had a great experience.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Thanks for the review, Ikila.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Thanks for such a good star rating. The team will be happy to see this.
5/5
GoogleSian and James were amazing! Thankyou for your help! xx
Agent replied · 14 April 2026
Hi Daisy. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.
5/5
GoogleGreat experience. James quality guy. Saved me some money
Agent replied · 14 April 2026
We are delighted to read your review Gareth. We don’t take positive feedback for granted, so huge thanks.
5/5
GoogleSian and the staff are great at the store. Very helpful and friendly
Agent replied · 14 April 2026
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
5/5
GoogleExcellent storage at a good price. Staff have always been very helpful. Recommend it highly.
Agent replied · 14 April 2026
We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.
5/5
GoogleI’ve had a great experience with Big Yellow Storage. The site is extremely secure, with controlled access, clean units, and proper monitoring in place, which gives real peace of mind when leaving anything valuable. The staff are genuinely friendly and approachable, nothing is too much trouble, and they make the whole process straightforward from the moment you walk in. Pricing is clear, the facilities are well‑maintained, and moving in and out is simple thanks to good layout and easy parking. Overall, it’s a reliable, professional storage option that does exactly what you need without any hassle.
Agent replied · 14 April 2026
Thanks so much for the review Andrew. We are over the moon you had such a great experience with us.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Hi Dai. Thanks for dropping us those stars.
5/5
GoogleAbsolutely amazing. The team have been so supportive & helpful 😀 …
Agent replied · 14 April 2026
Thank you so much Dee. We’re genuinely grateful you have taken the time to leave such a positive comment.
1/5
GoogleGave 2 weeks notice before I moved my things out, was still charged for another month. Took over a week to get my money back. Decent facility, friendly staff, badly run. 1/10, would not recommend to a friend.
5/5
GoogleReally great experience with Big Yellow Storage. Sandra and Patrick could not have been more helpful. Thank you for friendly reception and help
Agent replied · 14 April 2026
Thank you so much Ant. We’re genuinely grateful you have taken the time to leave such a positive comment.
5/5
GoogleSandra and Patrick were super helpful, accommodating and always on hand to help! Highly recommended
Agent replied · 14 April 2026
Hello Alex. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
5/5
GoogleThe place is great, all my items where in great shape, as i have left them, great service, great help from sandra. Overall 5 stars.
Agent replied · 14 April 2026
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
5/5
GoogleGreat experience and would highly recommend. The in house team Patrick and Sandra are super helpful and customer service is fantastic. A very easy and stress free process
Agent replied · 14 April 2026
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
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Questions about Big Yellow Self Storage Co Ltd
Which Big Yellow Self Storage Co Ltd office has the most reviews?
London (400 Wick Lane) has the most, with 855 reviews rated 4.6 out of 5, followed by Croydon with 567.
Where are the Big Yellow Self Storage Co Ltd offices?
The 15 Big Yellow Self Storage Co Ltd offices, by town:
- Beckenham: 1 Croydon Road, Beckenham, BR3 4AA
- Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA
- Bromley: 12 Farwig Lane, Bromley, BR1 3RB
- Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA
- Cardiff: 65 Penarth Road, Cardiff, CF10 5DL
- Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG
- Chester: The Printworks, Sealand Road, Chester, CH1 4RN
- Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU
- Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU
- Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD
- Enfield: 1 Progress Way, Enfield, EN1 1FT
- Hove: 270A Old Shoreham Road, Hove, BN3 7EG
- London (100 The Highway): 100 The Highway, London, E1W 2BX
- London (400 Wick Lane): 400 Wick Lane, London, E3 2JG
- Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB
