5/5
GoogleAdam , thank you for heeelp!!!
Agent replied · 14 April 2026
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
Trusted Agent profile
Big Yellow Self Storage Co Ltd estate agents in London, Croydon, Brighton and 11 more
★★★★★
5,936 reviews across 15 offices and 3 platforms
Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Beckenham, Cardiff, Edinburgh, Enfield, Cambridge, Poole, Colchester, Bromley, Hove, Chester and Chelmsford. Together they have 5,936 reviews on three platforms, rated 4.7 out of 5 overall.
5,933
Reviews on Google
All 15 offices
2
Reviews on Facebook
All 15 offices
1
Reviews on Yell
All 15 offices
Our offices
Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.
- Big Yellow Self Storage Co Ltd London (400 Wick Lane)400 Wick Lane, E3 2JG865 reviews · 865 on Google (4.6)74 in the last 90 days
- Big Yellow Self Storage Co Ltd Croydon202 - 216 Thornton Road, CR0 3EU567 reviews · 567 on Google (4.7)30 in the last 90 days
- Big Yellow Self Storage Co Ltd Brighton2 Coombe Road, Off Lewes Road, BN2 4EA541 reviews · 541 on Google (4.7)10 in the last 90 days
- Big Yellow Self Storage Co Ltd Beckenham1 Croydon Road, BR3 4AA399 reviews · 398 on Google (4.8)55 in the last 90 days
- Big Yellow Self Storage Co Ltd Cardiff65 Penarth Road, CF10 5DL399 reviews · 398 on Google (4.8)32 in the last 90 days
- Big Yellow Self Storage Co Ltd Edinburgh2 Bankhead Avenue, EH11 4HD392 reviews · 392 on Google (4.7)48 in the last 90 days
- Big Yellow Self Storage Co Ltd London (100 The Highway)100 The Highway, E1W 2BX372 reviews · 372 on Google (4.8)21 in the last 90 days
- Big Yellow Self Storage Co Ltd Enfield1 Progress Way, EN1 1FT358 reviews · 358 on Google (4.6)19 in the last 90 days
- Big Yellow Self Storage Co Ltd CambridgeUnit 14, Coral Park, Henley Road, CB1 3EA329 reviews · 329 on Google (4.8)34 in the last 90 days
- Big Yellow Self Storage Co Ltd Poole2 Nuffield Road, Nuffield Industrial Estate, BH17 0RB313 reviews · 313 on Google (4.8)10 in the last 90 days
- Big Yellow Self Storage Co Ltd ColchesterBruff Close, Turner Road, Colchester, CO4 5EU297 reviews · 296 on Google (4.8)31 in the last 90 days
- Big Yellow Self Storage Co Ltd Bromley12 Farwig Lane, BR1 3RB296 reviews · 296 on Google (4.7)58 in the last 90 days
- Big Yellow Self Storage Co Ltd Hove270A Old Shoreham Road, BN3 7EG284 reviews · 284 on Google (5.0)14 in the last 90 days
- Big Yellow Self Storage Co Ltd ChesterThe Printworks, Sealand Road, Chester, CH1 4RN273 reviews · 273 on Google (4.8)46 in the last 90 days
- Big Yellow Self Storage Co Ltd Chelmsford39a Robjohns Road, CM1 3AG256 reviews · 256 on Google (4.9)24 in the last 90 days
Latest reviews from every Big Yellow Self Storage Co Ltd office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleI had a very smooth transition/onboarding. Adam was a massive help and really made the whole process easier. Was good at explaining everything I needed to know clearly too. Give this man a raise! Overall great service.
Agent replied · 14 April 2026
We are delighted to read your review Jamal. We don’t take positive feedback for granted, so huge thanks.
5/5
GoogleReena was super helpful and guided me through the process beautifully
Agent replied · 14 April 2026
We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.
5/5
GoogleAmazing service, Lucia at the reception is so lovely, so good at her job, warm, efficient and super helpful, always stressful when moving, but she really makes everything much better!!
Agent replied · 14 April 2026
Thanks so much for the review Cyberdoll. We are over the moon you had such a great experience with us.
5/5
GoogleReally good service, Adam is really really patient. I hope he gets a promotion and a pay raise 🤣 …
Agent replied · 14 April 2026
We are so happy to hear you are happy Lin. Thanks for sharing your experience.
5/5
GoogleAmazing customer service! Henry has been super helpful troughout the whole process. Smooth check in. He showed me the room, helped me with the inventory and explaned me everything clearly.
Agent replied · 14 April 2026
On behalf of your local store team, thank you Luca for leaving such a positive review about your experience.
5/5
GoogleKathryn was AMAZING!🤩 Highly recommend!! Lovely lady very knowledgeable and amazing at her job! She made it very quick and easy Thank you Kathryn!☺️❤️
Agent replied · 14 April 2026
We are so happy to hear you are happy Beautyandthepawz. Thanks for sharing your experience.
5/5
GoogleMark was very helpful with everything I required with wonderful customer service and was very tolerant as we worked through all the ins and outs of the sizes of the storage room I recommend him for anyone coming here
Agent replied · 14 April 2026
Hello Tkarts. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
3/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
We appreciate the review, Bashir. We didn't meet expectations and we'd like to apologise. If you have any feedback on what we could do better next time, give us a call on 020 8665 0707. Thank you.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Thanks for the review, Besmir.
5/5
Googlepaula was amazing and really helpful i can't thank her enough
Agent replied · 14 April 2026
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
5/5
GooglePaula and Mark were fantastic, excellent team, very knowkageble, helped me with all my questions. Made a stressful time so much easier, thank you!
Agent replied · 14 April 2026
Hi Sam. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.
5/5
GoogleExcellent service from Katherine. Very friendly, professional and attentive throughout. Highly recommended
Agent replied · 14 April 2026
We are delighted to read your review Brayan. We don’t take positive feedback for granted, so huge thanks.
5/5
GoogleExcellent service
Agent replied · 14 April 2026
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
5/5
Googlevery helpful staff working at this location, they are exceedingly accommodating and kind. i dealt with a really polite lady called Katherine who explained the whole process in really efficient yet detailed terms without seeming condescending. overall very great service. quick, easy and friendly.
Agent replied · 14 April 2026
Thanks so much for the review Orion. We are over the moon you had such a great experience with us.
4/5
GoogleUseful and safe storage facility as always, and well maintained. Thank you.
Agent replied · 14 April 2026
Thanks for the glowing feedback, Devdutt. We'll be sure to share that with the team.
4/5
GoogleGood service and organised
Agent replied · 14 April 2026
Hey Ghassan, we appreciate the positive feedback. We'll share that with the team. See you soon.
5/5
GoogleGreat start on boarding with Mark and Paula! A great mix of professionalism and banter. Mark made sure I knew everything I needed to know to use their facilities. Looking forward to a great long term relationship with the team.
Agent replied · 14 April 2026
On behalf of your local store team, thank you Christine for leaving such a positive review about your experience.
5/5
GoogleExcellent service and great people for helping out my mother.
Agent replied · 14 April 2026
Thank you so much Daren. We’re genuinely grateful you have taken the time to leave such a positive comment.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Thanks for such a good star rating. The team will be happy to see this.
5/5
Googleamazing service! would definitely recommend
Agent replied · 14 April 2026
Hello S. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
4/5
GoogleGreat place. Staff are informative and was out within an hour
Agent replied · 14 April 2026
Hello Wee, it is lovely to hear you had such a good experience. We’ll pass your feedback onto the team. See you soon.
5/5
GoogleDave was awesome 🤩 thanks Dave!! …
Agent replied · 14 April 2026
Thanks so much for the review Kelly. We are over the moon you had such a great experience with us.
5/5
GoogleGot a space for the next day, smooth introduction and friendly manner by Marcus. All set up and ready to go now! Thankyou!
Agent replied · 14 April 2026
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
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Questions about Big Yellow Self Storage Co Ltd
Which Big Yellow Self Storage Co Ltd office has the most reviews?
London (400 Wick Lane) has the most, with 865 reviews rated 4.6 out of 5, followed by Croydon with 567.
Where are the Big Yellow Self Storage Co Ltd offices?
The 15 Big Yellow Self Storage Co Ltd offices, by town:
- Beckenham: 1 Croydon Road, Beckenham, BR3 4AA
- Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA
- Bromley: 12 Farwig Lane, Bromley, BR1 3RB
- Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA
- Cardiff: 65 Penarth Road, Cardiff, CF10 5DL
- Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG
- Chester: The Printworks, Sealand Road, Chester, CH1 4RN
- Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU
- Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU
- Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD
- Enfield: 1 Progress Way, Enfield, EN1 1FT
- Hove: 270A Old Shoreham Road, Hove, BN3 7EG
- London (100 The Highway): 100 The Highway, London, E1W 2BX
- London (400 Wick Lane): 400 Wick Lane, London, E3 2JG
- Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB
