Acorn estate agents in Bexleyheath, London, Dartford and 1 more

★★★★★ 5/5

Google

I have just exchanged on the sale of my one-bedroom flat in Brockley. It took a little while to find a buyer but Jamal and the team at Acorn did a good job in a tricky market for one-bed flats. Once the buyer offered, they negotiated a good sale price with a shrewd buyer, and kept me informed throughout the process.PositiveResponsiveness, Professionalism

Cristiano · 27 August 2021 · Acorn London (409 Brockley Road)

★★★★★ 5/5

Google

We bought our first home with Acorn Brockley and the service from Dammy was excellent. He did everything he could to keep the ball rolling and ensure we had a relatively quick and seamless buying experience. 100% would recommend.PositiveResponsiveness, Quality, Professionalism

Claire · 27 August 2021 · Acorn London (409 Brockley Road)

★★★★★ 5/5

Google

2 years ago I decided to leave home and rent a property for the very first time. My experience with Acorn was amazing. They were so supportive, explaining all the necessary steps I needed to take and showed me 1 bedroom flats that met my needs. I fell in love with one very quickly and was so excited to start my journey in my new place; which was nice and most importantly affordable. I renewed my tenancy after a year and am now moving out after 2 years. Thank you to the Acorn team for your support and thank you specifically to Junior and Adam at Acorn for supporting me along the way.PositiveResponsiveness, Professionalism, Value

Zoe · 27 August 2021 · Acorn London (409 Brockley Road)

★★★★★ 5/5

Google

great team and responsiveness, very professionalPositiveProfessionalism

Sophie · 27 August 2021 · Acorn London (98 Lordship Lane)

★★★★★ 5/5

Google

Jade was very responsive and helped me secure the property I’m renting now. Thank you!!PositiveProfessionalism

L · 27 August 2021 · Acorn London (98 Lordship Lane)

★★★★★ 4/5

Google

Acorn were really helpful and Jade in particular was very responsive and helpful all the way through viewings and sorting our contract.PositiveResponsiveness, Quality, Professionalism, Value

Rebecca · 27 August 2021 · Acorn London (98 Lordship Lane)

★★★★★ 5/5

Google

Caroline in the Dulwich branch and George in the Peckham branch managed to push through a very complicated sale, navigating many obstacles and being persistent. They put my needs first and did not give up on what seemed at times like an impossible task. Highly recommended - thank you Caroline and George for remaining positive throughout.PositiveResponsiveness, Professionalism

Sophie · 27 August 2021 · Acorn London (98 Lordship Lane)

★★★★★ 5/5

Google

Acorn, specifically Caroline in the Dulwich office, energised the the sale when she joined the team in January to sell my mother's house. Their kindness and patience and their ability to keep the sale progressing was very much appreciatedPositiveResponsiveness, Quality, Professionalism, Value

Tricia · 27 August 2021 · Acorn London (98 Lordship Lane)

★★★★★ 5/5

Google

Jack Davies and Acorn in East Dulwich are tremendous..... Jack Davies was a pleasure to deal with, was always there to answer our queries and put our minds at rest during the exchange and completion. Everything went smoothly............ I would have no hesitation in recommending him and his colleagues. Thank you for all your helpPositiveResponsiveness, Quality, Professionalism, Value

James · 27 August 2021 · Acorn London (98 Lordship Lane)

★★★★★ 1/5

Google

I took a room in an existing house share tenancy managed by Acorn. To start with, it took ages for them to reach the landlord to get them to sign the papers. The landlord lives overseas and Acorn were not willing to call them (they didn't want to pay the call) and rather wait until the landlord finally answer he's mail. The agency knew I was in an urgent need of finding a roof and needed things to move quickly. I find this behavior extremely unprofessional, housing is a primary human right and should be dealt with seriously, specially when you're client is in need. Also, the house needed a lot of work to be done (like replacing the carpet, oven, etc...) and had a significant amount of small damages here and there. Therefor, when discussing the terms of me taking over a tenant's contract, I very clearly asked if I could be held responsible for the damages at the end of the tenancy and the agent in charge insisted (on the phone to make sure there were no written proof) that the landlord are super easy and aware of the condition of the house and wouldn't take our deposit. The tenancy ended five months ago and we are still fighting to get our deposit back ...NegativeQuality, Professionalism, Value

Susan · 27 August 2021 · Acorn London (98 Lordship Lane)

★★★★★ 1/5

Google

The worst letting agents I have ever experienced. I have rented a room in a shared property managed by Acorn Dulwich Estate Agents for the past two years, and have had a very easy tenancy. As a house we paid our rent on time every month and were no trouble to the agents or landlords. However when it came to ending our tenancy and receiving our deposit, I have never experienced a worse company. Acorn have taken advantage of their position as letting agents and attempted to take the entire deposit (and more) put on the tenancy, for a complete redecoration of the entire house. We as tenants are continuing to fight with Acorn over their unethical practices, and we could not dis-incentivise anyone from using this estate agents more.NegativeResponsiveness, Quality, Professionalism, Value

Lewis · 27 August 2021 · Acorn London (98 Lordship Lane)

★★★★★ 4/5

Google

I used Acorn East Dulwich to let my flat recently and found James Keen to be polite, professional and responsive. He also found tenants quickly and moved them in, in under a month. James took the pictures of my flat himslef and the advert write up was excellent, I have no problem in recommending James with 5 stars as his personal service was first class! There was an annoying frustration though in dealing with the remote 'Head Office' who were processing the paperwork where there seemed to be a communication breakdown with the branch as I was asked to repeat send a plethora of information already supplied, there was an apparent lack of urgency in sending me vital information post sale closure which I had to repeatedly chase plus they kept emailing me at my old employment email address (presumably saved on their database from a seperate transaction years ago) in spite of me pointing this out as historic and requesting they do not do so - clumsy, unprofessional and GDPR breach?PositiveProfessionalism

Davie · 27 August 2021 · Acorn London (98 Lordship Lane)

★★★★★ 5/5

Google

Acorn East Dulwich undertook the sale of my property. It was at a time when the market was flooded with similar property types and it was difficult to sell. However, I appreciated their efforts and forthright advice regarding pricing strategy and we got it sold. Their follow up and progress chasing of the sale was also excellent and prompt, facilitating the sale efficiently. Highly recommend!PositiveResponsiveness, Professionalism

David · 27 August 2021 · Acorn London (98 Lordship Lane)

★★★★★ 5/5

Google

I've been with Acorn Dulwich for 3 and a half years and the experience has been seamless and professional throughout. They're always happy to help, are considerate and very friendly, for example, whenever we need a new housemate, Acorn Dulwich allow the current tenants to have the final "yes" or "no" say, even if it means turning away a paying tenant. This just shows they place tenant wellbeing above financial incentives, plus, there's never any pressure and everything is handled by them.PositiveResponsiveness, Professionalism

George · 27 August 2021 · Acorn London (98 Lordship Lane)

★★★★★ 5/5

Google

We recently used Acorn to rent a new property. Jade and the team were great! They responded to any questions we had promptly. They were really efficient and everything went smoothly despite there being a national lockdown. Thanks for all your help!PositiveResponsiveness, Professionalism

M · 27 August 2021 · Acorn London (98 Lordship Lane)

★★★★★ 5/5

Google

When looking to purchase a property in London this year, it was my pleasure to work with Jack Davies at Acorn Dulwich. I found him to be extremely knowledge, polite and sincere. He had excellent flats to show that were well matched to my criteria. And he was able to answer my questions pertaining to contractual issues and market trends quite clearly. I recommend him highly, and look forward to engaging Acorn again in the future.PositiveResponsiveness, Quality, Professionalism, Value

JB · 27 August 2021 · Acorn London (98 Lordship Lane)

★★★★★ 5/5

Google

I've lived in London for now 6 years and have moved around a lot. I've rented from private landlords, agencies, etc, and having now worked with Acorn - I can say it's been a really enjoyable experience. The agent Jade was very helpful and gave a lot of great information. The property likewise was kept to a great standard and the whole process was stress free, as well the ad on Rightmove was exactly how it looked in real life - which is so important as so many ads can be misleading. Apart from Acorn, the management team of the property was super informative and professional and it's reassuring Acorn works with these great management teams. I'd recommend Acorn to anyone moving :) Thank you!PositiveProfessionalism

MC · 27 August 2021 · Acorn London (98 Lordship Lane)

★★★★★ 5/5

Google

I was really pleased with the service received from Acorn regarding the sale of my flat, particularly Caroline who I mainly dealt with from this office. It was always easy to speak to someone despite current coronavirus difficulties, and Caroline was very efficient, very quick to chase up any queries, friendly and knowledgeable. I felt that the sale of the flat was in really safe hands and would highly recommend Acorn to anyone looking to sell a property. It's such a relief to have completed and Acorn made it a very stress-free experience - thank you! :-)PositiveResponsiveness, Quality, Professionalism, Value

Stephanie · 27 August 2021 · Acorn London (98 Lordship Lane)

★★★★★ 5/5

Google

We just had a very great experience with Jade from Acorn Dulwich. After emailing the Agency about a property to rent, Jade called back very shortly to organise a viewing within the hour! She gave us all the information needed and has being very helpful though the whole process. Very happy to deal with Jade and Acorn Dulwich!PositiveResponsiveness, Quality, Professionalism

Léa · 27 August 2021 · Acorn London (98 Lordship Lane)

★★★★★ 5/5

Google

I have used Acorn twice to sell my properties and both times they have been excellent. The staff are friendly yet professional and always timely in their communications. Caroline Copper especially is just incredible. She phoned to keep me up to date on all actions and asked me to chase things as appropriate. I felt like she was family at the end of exchange! I will always come back to Acorn in the future for selling as I really have nothing constructive or negative to say. They are brilliant! From Celeste Hares, Jan 2021PositiveQuality

Elly · 27 August 2021 · Acorn London (98 Lordship Lane)

★★★★★ 4/5

Google

Very professional and efficient service. Found a buyer for my home very quickly and also helped complete the sale in an incredible just 2 weeks (from agreeing the sale to completion)!PositiveProfessionalism

S · 27 August 2021 · Acorn London (321 Baring Road)

★★★★★ 5/5

Google

I dealt mainly with Joe from the grove park office to begin with and then later Dominic aswell. Overall I was very pleased with the level of responsiveness before, during and after the sale was complete - and believe me there was a lot of back and forth and I always felt confident that Joe/Dominic would respond to any queries I had in a timely manner and address any questions or concerns I had and they certainly worked hard to ensure the sale was successful!PositiveResponsiveness

J · 27 August 2021 · Acorn London (321 Baring Road)

★★★★★ 5/5

Google

I love transparency and straight talk. That's exactly what I got from Acorn and specifically Daniel Milligan. He's a straight shooter who works to ensure everyone involved gets a great deal and is happy with it. The team was always available to help and it was like 1-2-1 service. So it wasn't client like but more friend like relationship with valuable guidance offered throughout. Cannot ask for or get more. Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value

Shashank · 27 August 2021 · Acorn London (321 Baring Road)

★★★★★ 5/5

Google

We'd had trouble selling our property with another agent but as soon as we got in touch with Acorn at Grove Park everything changed. There was a vibrancy and energy within the team and this must have transferred to potential buyers because we had a steady stream of viewings. Within two weeks we had buyers and even during lockdown we were kept informed. This was our eighth sale or purchase with Acorn spanning 33years. To conclude....marvellous!PositiveResponsiveness, Quality

Dave · 27 August 2021 · Acorn London (321 Baring Road)