Trusted Agent profile

Acorn estate agents in Bexleyheath, London, Dartford and 1 more

4.5

★★★★★ Excellent

3,849 reviews across 15 offices and 3 platforms

Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,849 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.8 / 5

3,154

Reviews on Google

All 15 offices

Yell logo

1.9 / 5

19

Reviews on Yell

All 15 offices

Trustpilot logo

676

Reviews on Trustpilot

All 15 offices

Our offices

Acorn's 15 offices, most reviewed first. Each has its own page.

Latest reviews from every Acorn office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I WISH I COULD GIVE THEM MORE STARS!! Quite frankly THE BEST ESTATE AGENT AROUND!! Specific shout out to Daniel!! He really went to bat for us from the beginning! He practically made everything possible, fought for us and if not for him our sale would have fallen through! So indebted to him!! Will recommend anyone and everyone to Acorn Estate Agents Dartford. QUALTY SERVICE!!! THANK YOU SOOOOOO MUCH!!!PositiveResponsiveness, Quality, Professionalism, Value

Dr · 28 August 2021 · Acorn Dartford

Agent replied · 10 June 2024

Thank you Yvonne for taking the time to provide us with an amazing review of your experience. I am delighted to hear that you were happy with the service you received from Dan and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I must commend Harry Frankland for all his help with securing us a home to call home. He has been very supportive what with his clear communication, his patience and his customer service that goes beyond anything we experienced before. Thank you Harry and we will most certainly recommend you a the first port of call for anyone looking to rent a property in the area.PositiveResponsiveness, Quality, Professionalism, Value

Zjax · 28 August 2021 · Acorn Dartford

Agent replied · 10 June 2024

Thank you Zjax for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Harry and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I’ll never look to another agent again! My experience with Acorn at Dartford has been exemplary. The level of professionalism and communication had far exceeded any agent I have ever used. The fee was more than reasonable for the service I received. Thankyou in particular to Dan; but all the people I spoke to at the Dartford office, who have made this usually stressful experience actually quite enjoyable. Thankyou Acorn!!!PositiveResponsiveness, Quality, Professionalism, Value

Joseph · 28 August 2021 · Acorn Dartford

Agent replied · 10 June 2024

Thank you Joseph for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Daniel and his team. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I thoroughly recommend the service that I have received from Acorn Estate Agency in Dartford. It would be fair to say that my experience of other Estate Agents over the last year has been nothing short of dreadful, particularly when it comes to manners, common courtesy and basic professionalism! I have been dealing with Harry as a letting negotiator and he has been absolutely first class! Harry has been genuinely invested in identifying the right tenants for me and completely unpretentious in all our communication. He has kept me informed throughout the process and has gone above and beyond what I have expected. Harry, thank you!PositiveProfessionalism

Kaye · 28 August 2021 · Acorn Dartford

Agent replied · 10 June 2024

Thank you Kaye for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Harry and his colleagues. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Very nice people and so professional. Great Customer service.PositiveResponsiveness, Quality, Professionalism, Value

Folashade · 27 August 2021 · Acorn Erith

Agent replied · 10 June 2024

Thank you Folashade for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Huge thanks to Acorn Northumberland Heath, especially Amir and Joe, for their help with selling my property. Communication was fantastic throughout the process providing timely and accurate updates.PositiveResponsiveness, Quality, Professionalism, Value

AH · 27 August 2021 · Acorn Erith

Agent replied · 10 June 2024

Thank you AH for leaving us a 5* review. We are really happy that you were pleased with the service you received from Amir and Jo and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I would like to say a big thanks to Lilia and Rakeem, they are very professional and helpful. They sorted out the problems for me without any hesitation, Lilia even went to ask her family to borrow a plastic yellow key to open the gas box and topped it up ready for gas certificate check. For electric, we had a debt left there, she kept running in and out to the flat and cleared it out, as well as Rakeem. With their help, the tenant moved in my flat on time. They are a wonderful team! I don’t have any reservation to recommend their services to you. Lilia & Rakeem, Great job and well done!!!PositiveQuality, Professionalism

Freda · 27 August 2021 · Acorn Erith

Agent replied · 10 June 2024

Thank you Freda for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Lilia and Rakeem. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Lilia Lettings Manager from The Acorn Group is a true professional within her field. from the first meeting, I felt comfortable and confident in Her exceptional knowledge and her honest professional approach which make her so easy to work with. Lilia would always make time to answer any question that I had “even the silly ones “. Making contact with Lilia was seamless I always felt I could pick up the phone to her. If you are looking to rent in the private rental sector I would highly recommend Lilia Lettings Manager, from The Acorn Group to be your first and last call.PositiveResponsiveness, Quality, Professionalism, Value

B · 27 August 2021 · Acorn Erith

Agent replied · 10 June 2024

Thank you B B for leaving us a 5* review. We are really happy that you were pleased with the service you received from Lilia and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I work at another estate agents in Stoke on Trent and I have been dealing with Amir for some time now as he was involved in one of my chains. I very rarely come across another agent who is so proactive and easy to get on with. Amir goes above and beyond for his clients and he clearly cares about what he does and without question he will do whatever it takes to get the sale complete. He is a true asset to his company and I would have no hesitation in recommending Amir and his company if you are looking to sell your property.PositiveResponsiveness, Professionalism

Patricia · 27 August 2021 · Acorn Erith

Agent replied · 10 June 2024

Thank you for Patricia taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Amir and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Rating only, no written review.

Ivy · 27 August 2021 · Acorn London (116-118 Bermondsey Street)

Agent replied · 26 August 2024

Thanks Ivy for the 5 star review. Andrew Roberts - Customer Relations Manager

5/5

Google

Beth made the process extremely easy and was always quick to respond to emails and messages. Would recommendPositiveResponsiveness, Quality, Professionalism

James · 27 August 2021 · Acorn London (116-118 Bermondsey Street)

Agent replied · 26 August 2024

Thank you James for leaving us a 5* review. We are really happy that you were pleased with the service you received from Beth and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I would like to give 10 Gold Stars to this company as they were beyond excellent. Always helpful, always going the extra mile to help. Always kept in touch with what was happening on a very difficult sale. If you are looking for the VERY BEST ESTATE AGENT then look no further you have found it! Special thanks to Stuart who made everything happen.PositiveResponsiveness, Quality, Professionalism, Value

Terry · 27 August 2021 · Acorn London (116-118 Bermondsey Street)

Agent replied · 26 August 2024

Thank you Terry for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Stuart and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Beth and team were immensely helpful through our recent home buying process. Right from the start when showing us around the property, to answering our many questions, all the way through to completion; they were always happy to help where possible.PositiveResponsiveness, Quality, Professionalism

Thomas · 27 August 2021 · Acorn London (116-118 Bermondsey Street)

Agent replied · 26 August 2024

Thank you Thomas for leaving us a 5* review. We are really happy that you were pleased with the service you received from Beth and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Excellent service from valuation to completion. Highly recommend Acorn and Stuart and Beth in particular. In spite of several unexpected hurdles (cladding etc) they managed the process in a calm, efficient and friendly manner.PositiveProfessionalism

Nick · 27 August 2021 · Acorn London (116-118 Bermondsey Street)

Agent replied · 26 August 2024

Thank you Nick for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Beth and Stuart. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Suzzannah looked after us when we were trying to find a new flat during COVID. It is a difficult time to be moving and Suzzannah really made us feel at ease. What we really like about Suzzannah and the Acorn staff is that they were professional, but friendly. Compared to other agents they were really not pushy and they really listened. Would definitely recommend!

Amanda · 27 August 2021 · Acorn London (116-118 Bermondsey Street)

Agent replied · 26 August 2024

Thank you Amanda for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Suzzannah and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I had a lovely experience with acorn all the staff that I spoke to was always really nice. But the agent suzzannah who dealt with my move made it quick and cheerful and kept me updated at all the time. She was absolutely lovely and also helped me move my boxes in which was very nice of her! I would definitely recommend acorn 🙂PositiveProfessionalism

Renay · 27 August 2021 · Acorn London (116-118 Bermondsey Street)

Agent replied · 26 August 2024

Thank you Renay for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Suzannah and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Very happy with the service we received when selling our flat through Beth at Acorn London Bridge. Our sale went very smoothly despite issues with lockdown and a difficult chain (which I must stress was no fault of Beths or Acorns). The service through out was excellent and we would recommend them to anyone looking to sell in the area.

Alex · 27 August 2021 · Acorn London (116-118 Bermondsey Street)

Agent replied · 26 August 2024

Thank you Alex for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Beth and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Our recent experience with Acorn Estate Agents was a lovely and positive experience. The agent who we dealt with was Suzzannah and she was extremely helpful and friendly from our initial viewing to the signing of the lease. We're thankful we had Suzzannah, as she made the entire process easy to manage and was attentive to our requests. Also, we’re thankful to have Amy with helping us settle in and promptly organising arrangements to our rental flat. I highly recommend using Acorn as I found the agents I dealt with to be highly professional and friendly. The best real estate agency I've dealt with so far in London.PositiveResponsiveness, Quality, Professionalism

Daniel · 27 August 2021 · Acorn London (116-118 Bermondsey Street)

Agent replied · 26 August 2024

Thank you Daniel for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Suzzannah and Amy. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Stuart from Acorn was the estate agent angel we’d been looking for. We experienced a few issues throughout the process and Stuart was incredibly helpful in advising and guiding us through this new experience. There are many estate agents out there who you know are focussed on the commission, so finding one who was able to truly listen and help was invaluable. We’d highly recommend working with the Acorn team. Thank you again!PositiveResponsiveness, Quality, Professionalism

Rebekah · 27 August 2021 · Acorn London (116-118 Bermondsey Street)

Agent replied · 26 August 2024

Thank you Rebekah for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Stuart and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I recently sold a flat and given stamp duty deadlines, Covid restrictions and very busy solicitors, not to mention a buyer who was due to give birth any day, getting the work done on time was, at times, pretty fraught. Beth was always very professional and "got things done" but at the same time was courteous and very friendly. Dealing efficiently with all concerned parties she somehow she managed to keep frustrated buyers and myself feeling confident that completion would take place eventually! I have used Acorn London Bridge for several years for letting and have always found the whole team helpful and efficient and I have no hesitation in recommending them.PositiveResponsiveness, Quality, Professionalism, Value

Elizabeth · 27 August 2021 · Acorn London (116-118 Bermondsey Street)

Agent replied · 12 June 2024

Thank you Elizabeth for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Beth and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Dammy has been very responsive, professional and accommodating. We are first time buyers and Dammy has been invaluable in moving the process along and ensuring that things went smoothly.PositiveResponsiveness, Professionalism

Keith · 27 August 2021 · Acorn London (409 Brockley Road)

Agent replied · 15 June 2024

Thank you Keith for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Dammy and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We purchased our house through Acorn, Brockley with the help of Dammy. Throughout the process Dammy always made himself available to answer questions and push the sale along. Dammy was reliable and conscientious and I would Acorn as an estate agents.PositiveQuality, Value

Joe · 27 August 2021 · Acorn London (409 Brockley Road)

Agent replied · 15 June 2024

Thank you Joe for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Dammy. I hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

From my first meeting with Brendan, I was given the impression that I was not just a number but a valued customer. That level of service continued after I instructed Acorn to market my property. From here on, as the property was vacant, I was informed each time a viewing was arranged and given a feedback of each viewing. Once an offer was made, Dammy took over and was always on hand to answer any questions. Emails were responded in a timely manner and it was easy to get in touch with him by phone. Dammy kept me informed of the progress of the sale on a regular basis all the way through to completion. Overall, a fantastic and professional service.PositiveResponsiveness, Quality, Professionalism, Value

Trevor · 27 August 2021 · Acorn London (409 Brockley Road)

Agent replied · 15 June 2024

Thank you Trevor for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Brendan and Dammy met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

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Awards

The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Acorn

Which Acorn office has the most reviews?

Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.3 out of 5, followed by Bexleyheath with 493.

Where are the Acorn offices?

The 15 Acorn offices, by town:

Has Acorn won any awards?

Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.

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