Acorn estate agents in Bexleyheath, London, Dartford and 1 more

★★★★★ 5/5

Trustpilot

WOW thank you!

WOW! Daniel at Acorn Grove Park, thank you is not enough. Daniel Milligan was so knowledgeable, helpful and kept us calm and informed throughout the selling process. We lost our original buyer and in a matter of days we were back under offer with another after he secured new viewings. Any problems in our chain were dealt with quickly, help given and advice. Couldn't ask for more!

Nikki · 27 September 2021 · Acorn Bexleyheath

★★★★★ 1/5

Trustpilot

Absolutely useless

I should have read the reviews before using acorn. Things started off well but with the last few months have gone down hill fast to the point I find myself in financial difficulty & risk being evected due to Acorn initially taking to long deal with paperwork therefore my move in date have to be moved 2 or 3 times, Acorn have 0 communication skills despite the fact I've tried to explain the situation they don't care. Even after explaining i still get calls & emails from the same person every month asking about rent & when I explain the situation AGAIN to that SAME PERSON I'm made to feel it's all my fault even though Acon have put me in financial difficulty I'm still trying my best to keep on top of the rent. No one at Acon have asked how can they help to relive some off the pressure off my shoulders they just say next month you'll have have pay more to try & catch up which has now got me having sleepless nights & anxiety with worry. I wish I had never used your company & will never ever use them again I'd rather live on the streets then come to this lot again. Avoid this lot at all cost they promise you everything but will give you nothing but stress, anxiety, sleepless nights, depression.

Ian · 20 September 2021 · Acorn Bexleyheath

★★★★★ 1/5

Trustpilot

Horrible experience

We wanted to buy the home on Melrose Close Lee, which is marketed by Acorn, Grove Park. We have tried to do it from the beginning of January till the end of June. We did all our documents to April, and the long three months manager from Acorn could not connect with householders to understand their preferable date of the deal. It was a horrible time of my life when we are only waiting and calling to Acorn. Finely, householders' solicitors said to us that householders were being to looking for a house for themself (chain). But our manager in Acorn said during the first showing of the house, that there was no chain. After 6 months of waiting and spend a lot of time and money, we closed our proposal to the house. And I thinking that it's unprofessional if the manager of the estate agency could not connect with the householders for 3 months and will know about the chain from buyers.

Ekaterina · 17 September 2021 · Acorn Bexleyheath

★★★★★ 1/5

Trustpilot

Horrible experience

We wanted to buy the home on Melrose Close Lee, which is marketed by Acorn, Grove Park. We have tried to do it from the beginning of January till the end of June. We did all our documents to April, and the long three months manager from Acorn could not connect with householders to understand their preferable date of the deal. It was a horrible time of my life when we are only waiting and calling to Acorn. Finely, householders' solicitors said to us that householders were being to looking for a house for themself (chain). But our manager in Acorn said during the first showing of the house, that there was no chain. After 6 months of waiting and spend a lot of time and money, we closed our proposal to the house. And I thinking that it's unprofessional if the manager of the estate agency could not connect with the householders for 3 months and will know about the chain from buyers.

Ekaterina · 16 September 2021 · Acorn Bexleyheath (Baynes House)

★★★★★ 1/5

Trustpilot

Unprofessional, Don't care, Wouldn't return our deposit.

Awful experience from start to finish. All agents we dealt with were unprofessional, from taking weeks to arrange contractors to fix things (at one point we were washing dishes in the bath for a week following a blocked pipe in the kitchen) to making and cancelling flat viewings last minute, not to mention generally unprofessional emails - taking way too long to reply, rushed replies with spelling mistakes, and no punctuation.However, all this I can deal with and unfortunately expect from agents in London. The reason for this review is our recent experience trying to get our deposit money back. Acorn took 31 business days to return this - rather than the pre-contracted 10 - and only after dozens of emails and even a phone call when four emails in succession had been ignored.I don't believe we would have gotten our money back if we had not chased this for the past six weeks. We did not receive to all back however, Acorn have kept an amount to cover some damage incurred by the contractor arranged to fix the aforementioned blocked pipe. They were unable to provide us with the contractors report, so are blaming the industrial damage on us.I wouldn't rent from them again if there were no other options.

Abby · 15 September 2021 · Acorn Bexleyheath

★★★★★ 1/5

Trustpilot

Unprofessional, Don't care, Wouldn't return our deposit.

Awful experience from start to finish. All agents we dealt with were unprofessional, from taking weeks to arrange contractors to fix things (at one point we were washing dishes in the bath for a week following a blocked pipe in the kitchen) to making and cancelling flat viewings last minute, not to mention generally unprofessional emails - taking way too long to reply, rushed replies with spelling mistakes, and no punctuation.However, all this I can deal with and unfortunately expect from agents in London. The reason for this review is our recent experience trying to get our deposit money back. Acorn took 31 business days to return this - rather than the pre-contracted 10 - and only after dozens of emails and even a phone call when four emails in succession had been ignored.I don't believe we would have gotten our money back if we had not chased this for the past six weeks. We did not receive to all back however, Acorn have kept an amount to cover some damage incurred by the contractor arranged to fix the aforementioned blocked pipe. They were unable to provide us with the contractors report, so are blaming the industrial damage on us.I wouldn't rent from them again if there were no other options.

AJ · 14 September 2021 · Acorn Bexleyheath (Baynes House)

★★★★★ 5/5

Trustpilot

Great agents, flawless service and assistance

We recently rented a property through Acorn. Thanks to James Keen, the process was extremely simple and we could not have asked James to do anything more for us. Unfortunately we had some admin issues, but James was with us at every step and was more than accommodating. We would not hesitate to recommend Acorn or James.

Matt · 7 September 2021 · Acorn Bexleyheath

★★★★★ 5/5

Trustpilot

Great agents, flawless service and assistance

We recently rented a property through Acorn. Thanks to James Keen, the process was extremely simple and we could not have asked James to do anything more for us. Unfortunately we had some admin issues, but James was with us at every step and was more than accommodating. We would not hesitate to recommend Acorn or James.

Matt · 6 September 2021 · Acorn Bexleyheath (Baynes House)

★★★★★ 5/5

Trustpilot

Grazie, Acorn and Ruggero!

My experience with Acorn was seamless from start to finish. Ruggero expertly handled all my enquiries and smoothened the process with the referencing company. Whenever I had a question or a problem, I called him directly and he always solved it. He was upfront and honest, and I never felt pressured into renting -- it was my own choice. When my old landlord ignored my request for a reference, Ruggero chased it up and put my mind completely at ease. I appreciated his help greatly and told him as much so I'll say it again: grazie mille, Ruggero. I hope you get to put your feet up too : )

Torera · 5 September 2021 · Acorn Bexleyheath

★★★★★ 5/5

Trustpilot

Grazie, Acorn and Ruggero!

My experience with Acorn was seamless from start to finish. Ruggero expertly handled all my enquiries and smoothened the process with the referencing company. Whenever I had a question or a problem, I called him directly and he always solved it. He was upfront and honest, and I never felt pressured into renting -- it was my own choice. When my old landlord ignored my request for a reference, Ruggero chased it up and put my mind completely at ease. I appreciated his help greatly and told him as much so I'll say it again: grazie mille, Ruggero. I hope you get to put your feet up too : )

Torera · 4 September 2021 · Acorn Bexleyheath (Baynes House)

★★★★★ 1/5

Trustpilot

Not impressed with Acorn East Dulwich

Not impressed with Acorn East Dulwich, several elements why I would not recommend them. Mainly their lack of communication. The first thing they should ask, is the guarantor a home owner and inform the landlord that it is a multiple household application (HMO). Neither of these were asked and now 4 students who were due to move in today have to start again.

Nikki · 2 September 2021 · Acorn Bexleyheath

★★★★★ 5/5

Trustpilot

We had a fantastic service from Jack…

We had a fantastic service from Jack Mallon from the Peckham office showing us 2 properties in the area. Jack went out of his way to explain and answer all we needed to know about the properties and the area. He understood very well the type of properties we are looking for and was really willing to help. We were very impressed with his skills, knowledge and politeness. Me and my partner agree that Jack is by far the best estate agent we encountered.

Marta · 1 September 2021 · Acorn Bexleyheath

★★★★★ 5/5

Google

Rating only, no written review.

Matt · 29 August 2021 · Acorn London (29 Westow Street)

★★★★★ 5/5

Google

Rating only, no written review.

Alessandro · 29 August 2021 · Acorn London (29 Westow Street)

★★★★★ 5/5

Google

Rating only, no written review.

Elizabeth · 29 August 2021 · Acorn London (29 Westow Street)

★★★★★ 5/5

Google

Rating only, no written review.

Rusan · 29 August 2021 · Acorn London (29 Westow Street)

★★★★★ 5/5

Google

Rating only, no written review.

Vanya · 29 August 2021 · Acorn London (29 Westow Street)

★★★★★ 5/5

Google

Rating only, no written review.

Noelia · 29 August 2021 · Acorn London (29 Westow Street)

★★★★★ 5/5

Google

Rating only, no written review.

Saoirse · 29 August 2021 · Acorn London (29 Westow Street)

★★★★★ 5/5

Google

Verry good service . Thank you .

Adela · 29 August 2021 · Acorn London (29 Westow Street)

★★★★★ 5/5

Google

Very efficient service, Vincent found us a perfect place and helped us a lot! Thanks

Andrea · 29 August 2021 · Acorn London (29 Westow Street)

★★★★★ 5/5

Trustpilot

Great and efficient experience

I am a teacher and was looking to rent near my school so I was quite anxious to find a place quickly. The first part of the day was disheartening and unsuccessful however at my first viewing with Acorn I met Jack who rapidly understood what I needed and instantly sorted this out for me via information and a viewing of the property I needed. Jack communicated very clearly, consistently and made this whole process efficient. I am extremely happy to be in the property and can wholeheartedly recommend. Thank you.

Grace · 28 August 2021 · Acorn Bexleyheath

★★★★★ 5/5

Google

Found the staff very helpful. Got back to me after viewings and found me a buyer very quickly . Would recommend and I had a very positive experiencePositiveResponsiveness, Professionalism

Marie · 28 August 2021 · Acorn London (29 Westow Street)

★★★★★ 5/5

Google

Staff very helpful during the sale of our flat. Kept us posted at every step and kept the process moving.PositiveResponsiveness, Professionalism

Janet · 28 August 2021 · Acorn London (29 Westow Street)