Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleFour months from listing to completion, after five months without an offer from another agent.
Well done Acorn.PositiveResponsiveness, Professionalism, Value
Susan · 28 August 2021 · Acorn London (29 Westow Street)
Agent replied · 27 August 2024
Thank you Susan for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from our Palace team. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleVery proffesional, quick responses and good support during the entire process of buying a flat. Extra polite and done everything they could to help me and put my mind at rest. Thank you!!PositiveProfessionalism
Roxane · 28 August 2021 · Acorn London (29 Westow Street)
Agent replied · 27 August 2024
Thank you Roxane for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleJack was so helpful and communicative which made a very stressful situation far easier to manage. Got everything sorted as well. Would recommend.
Emma · 28 August 2021 · Acorn London (29 Westow Street)
Agent replied · 27 August 2024
Thank you Emma for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe found Jack Wilsher to be friendly, responsive, and knowledgeable, as was the rest of the Acorn team. Certainly recommended!PositiveResponsiveness
Tom · 28 August 2021 · Acorn London (29 Westow Street)
Agent replied · 27 August 2024
Thank you Tom for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and from Jack if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI recently brought a property from Y. Elouadari from Acorn CP Estate Agents and was incredibly impressed with both the passion and professionalism of Yousef and would highly recommend their services.PositiveResponsiveness, Professionalism
Dulcie · 28 August 2021 · Acorn London (29 Westow Street)
Agent replied · 27 August 2024
Thank you Dulcie for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Yousef. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI have recently just let a flat with the acorn Crystal Palace team and they were brilliant from start to finish the whole team is responsive, friendly from Blake the lettings manager from the branch manager yousef and the sales negotiator jack I cannot recommended they’re services enough.
Brian · 28 August 2021 · Acorn London (29 Westow Street)
Agent replied · 27 August 2024
Thank you Brian for leaving us a 5* review. We are really happy that you were pleased with the service you received from our Crystal Palace team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleJack and Yousef helped sell a property and were professional throughout. Caroline then made the exchange/completion very easy from the Acorn side. Would recommend.
Thanks
George · 28 August 2021 · Acorn London (29 Westow Street)
Agent replied · 27 August 2024
Thank you George for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack, Yousef and Caroline. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleA big thank to Yousef and his team at Acorn Crystal Palace. I have finally exchanged on the sale of my house today, the whole experience was at times stressful but Yousef was patient and understanding. Thanks again Yousef.PositiveProfessionalism
Jacquie · 28 August 2021 · Acorn London (29 Westow Street)
Agent replied · 27 August 2024
Thank you Jacquie for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Yousef and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI was really impressed with the service and hard work from Acorn from day one. Massive thank you to Yousef, Vincent, Jack, Laura and the rest of the team for the time and effort to help make the process go as smoothly as possible!PositiveResponsiveness, Quality, Professionalism
Dino · 28 August 2021 · Acorn London (29 Westow Street)
Agent replied · 27 August 2024
Thank you Dino for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from our CP Team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleAcorn sold us a place in Norwood Junction, and we were delighted with them. They were always responsive with any enquiries we had, and helped get the sell done. I would happily use them if we were to sell in the futurePositiveResponsiveness, Professionalism
Chris · 28 August 2021 · Acorn London (29 Westow Street)
Agent replied · 27 August 2024
Thank you Chris for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI would highly recommend Acorn to anyone selling ;or buying) in SE London / Crystal Palace. From the first valuation meeting they were highly professional and extremely impressive - they worked very hard for the sake and were able to achieve the price they said they would.PositiveResponsiveness, Quality, Professionalism, Value
Ben · 28 August 2021 · Acorn London (29 Westow Street)
Agent replied · 27 August 2024
Thank you Ben for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 4/5
GoogleDespite the ongoing problems with Covid-19 and potential difficulties this brings with buying a property, we felt supported throughout the process by Acorn and particularly by Jack Wilshere who has guided us. We would recommend Acorn to any other buyer of a first time propertyPositiveResponsiveness, Professionalism
Jonathon · 28 August 2021 · Acorn London (29 Westow Street)
Agent replied · 27 August 2024
Thank you Jonathon for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack and the Team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleMy experience with Vincent has been top notch every step of the way! I received a callback within ten minutes of making the enquiring on Rightmove and had a viewing booked for the very same day during my lunch hour.
Once I made an offer, the forms were sent to me within minutes!
After encountering some problems during the referencing process, Vincent spoke with the landlord and sorted everything before calling me in Spain to deliver the good news. It was such a huge relief to have someone on my side when I couldn’t be present to chase things up!
Unfortunately, another mishap outside of anyone’s control occurred and there was a chance that my move in date would be pushed back but once again, Vincent was on it immediately and a resolution was found within hours of the mishap first rearing it’s ugly head.
I cannot recommend him more as an agent to have in your corner when navigating the lettings market!PositiveResponsiveness, Professionalism
Travis · 28 August 2021 · Acorn London (29 Westow Street)
Agent replied · 27 August 2024
Thank Travis you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Vincent met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI have viewed a lot of properties and Vincent Bui was the first estate agent who listened and knew exactly what I was looking for. He even managed to convince me to view the property without looking at pictures and he was spot on! Vincent’s customer service has been excellent from start to finish and I would highly recommend him to anyone. Thanks again Vincent it has been an absolute pleasure to work with you!PositiveProfessionalism
Sasha · 28 August 2021 · Acorn London (29 Westow Street)
Agent replied · 27 August 2024
Thank you Sasha for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Vincent and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleGreat operation - Blake helped us with all our questions and was very responsive throughout the process. He took our calls on his day off and liaised on our behalf with the landlord prior to moving. Highly recommend, great team and took all the stress out of moving. Thankyou!
Alexis · 28 August 2021 · Acorn London (29 Westow Street)
Agent replied · 27 August 2024
Thank you Alexis for leaving us a 5* review. We are really happy that you were pleased with the service you received from Blake and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleMANY THANKS to Vincent Bui for helping my mum and I in finding an amazing property. He was extremely helpful throughout the process, and made sure that everything was smooth and adequate. I will definitely use Acorn again because of his impeccable service and professionalism.PositiveResponsiveness, Quality, Professionalism, Value
Lissys_naturalhairstyles · 28 August 2021 · Acorn London (29 Westow Street)
Agent replied · 27 August 2024
Thank you Lisann for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Vincent and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleJack showed us around 2 lovely properties in a charismatic fashion.
Vincent was incredibly friendly, funny, and proactive over the phone. So much so, that even after I had made an offer on a property, I wanted to go along to the viewing he arranged, just to hang out with him.
I wish them both the best in their promising futures.
Alex · 28 August 2021 · Acorn London (29 Westow Street)
Agent replied · 27 August 2024
Thank you Alex for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack and Vincent. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWhen searching for a new place, it's quite stressful and time consuming. But with the help of Acorn, especially Vincent in Crystal Palace branch everything went smooth during the pre-tenancy process. I tend to ask a lot of questions and thankfully, Vincent was there to help! Even he no longer handle us, he'll call you and tend to your queries and he won't leave you hanging. Didn't have any regrets choosing Acorn as my letting agency. Having a time of our lives in our new flat and we're loving it! Hoping for a smooth tenancy in the coming months with Acorn. :)PositiveResponsiveness, Professionalism, Value
Princess · 28 August 2021 · Acorn London (29 Westow Street)
Agent replied · 27 August 2024
Thank you Princess Lyzza for leaving us a 5* review. We are really happy that you were pleased with the service you received from Vincent. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleThe whole team at Acorn Crystal Palace were outstanding from beginning to end. Yousef listened to what we wanted and was great at steering us through the process. Jack was always available, professional, polite and a real credit to Acorn, Laura was responsive when we needed things changing or amending and Caroline was wonderful in tying up the whole sale and completion process with a real empathy. I can't speak highly enough of this team and thanks so much for getting us through it, especially during COVID! Kate and Zoe
Kate · 28 August 2021 · Acorn London (29 Westow Street)
Agent replied · 27 August 2024
Thank you Kate for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from the team and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI had an valuation from Yousef, which he provided excellent advice and several strategies to get my property sold within a certain time period. This then followed from with Laura's outstanding service in organising the photos and getting my property onto the market, as I have never done this before. The guys got it under offer within the time period Yousef suggested and had achieved completion within the time agreed at the start of the offer process. I can't thank everyone enough within Acorn at Crystal Palace for their service, and for everything they have done as I now live in my dream home, thank you again.
I would highly recommend using this agency.
Leah · 28 August 2021 · Acorn London (29 Westow Street)
Agent replied · 27 August 2024
Thank you leah for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Yousef and Laura. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleThis review is specifically for the lettings team. They have found amazing tenants for my property and I hope that they can do so for the foreseeable future.
I would especially like to give a shout out to Vincent Bui who has provided a really good customer experience. He has gone above and beyond to get things done for me. Even on a sick day off he responded and got me what I needed. If they can get the property management team to be on his level then I think Acorn would really have an amazing overall package, maybe that's something for Vincent to consider! Its all about being proactive rather than reactive and Vincent has that covered.PositiveResponsiveness, Quality, Professionalism
Abdul · 28 August 2021 · Acorn London (29 Westow Street)
Agent replied · 27 August 2024
Thank you Abdul for leaving us a 5* review. We are really happy that you were pleased with the service you received from Vincent and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleAfter a couple of failed attempts to sell my property in the past, I instructed Yousef and Jack at Acorn Crystal Palace back in July, and have been massively impressed with their service since that point. Not only did they get my an offer within a couple of weeks, which I ultimately accepted, but the support and contact since then from both of them has been first class. The sale completed today, without a hitch, and I honestly believe that it wouldn't have been so easy or stressless with another agent. If you have a property to sell in South London, I would highly recommend giving them an opportunity to help!PositiveResponsiveness, Quality, Professionalism, Value
Greg · 28 August 2021 · Acorn London (29 Westow Street)
Agent replied · 27 August 2024
Thank you Greg for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Yousef and Jack. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe recently rented a flat through Acorn, Crystal Palace. From the start we experienced a professional service with quick viewings, clear communication and ease of service. What could have been a stressful time was smooth and efficient with support from friendly staff, forms could be completed on line and emails were responded to without delay. I would recommend the team without hesitation.PositiveProfessionalism
Michelle · 28 August 2021 · Acorn London (29 Westow Street)
Agent replied · 27 August 2024
Thank you Michelle for leaving us a 5* review. We are really happy that you were pleased with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI sold my flat through Acorn in Crystal Palace late last year and they were brilliant. Yousef, Jack and Laura are a great team and I couldn't recommend them more. They were very efficient and made each step happen quickly. As well as this, they were so professional, polite and pleasant to work with throughout. Thanks in particular to Jack Wilsher for all his hard work on our sale.PositiveResponsiveness, Professionalism, Value
Rose · 28 August 2021 · Acorn London (29 Westow Street)
Agent replied · 27 August 2024
Thank you Rose for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Yousef, Jack and Laura. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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