Trusted Agent profile

Acorn estate agents in Bexleyheath, London, Dartford and 1 more

4.5

★★★★★ Excellent

3,849 reviews across 15 offices and 3 platforms

Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,849 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.8 / 5

3,154

Reviews on Google

All 15 offices

Yell logo

1.9 / 5

19

Reviews on Yell

All 15 offices

Trustpilot logo

676

Reviews on Trustpilot

All 15 offices

Our offices

Acorn's 15 offices, most reviewed first. Each has its own page.

Latest reviews from every Acorn office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Acorn Forest Hill has a great team. What we appreciated the most about Acorn was their responsiveness and reliability. They are there all the way through our transaction. They were always ready to deal with problems and manage the sale to the end. That is a rare quality in this industry as a lot of estate agencies' efforts focus on marketing and agreeing a sale. They were very loyal. We are very grateful to their professionalism and would like to particularly thank Andrew and Brendon who were a pleasure to deal with. Thank you again.PositiveResponsiveness, Quality, Professionalism, Value

V · 27 August 2021 · Acorn London (58 Road)

Agent replied · 26 August 2024

Thank you V P for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Andrew, Brendon and the Forest Hill team. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Rating only, no written review.

Andrew · 27 August 2021 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Brlliant! Thank you Andrew for the 5*s. Andrew Roberts - Customer Relations Manager

5/5

Google

Rating only, no written review.

Camila · 27 August 2021 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thanks Camila for the 5 star review. Andrew Roberts - Customer Relations Manager

5/5

Google

Rating only, no written review.

Funda · 27 August 2021 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thanks Funda for the 5 star review. Andrew Roberts - Customer Relations Manager

5/5

Google

Rating only, no written review.

Andreea · 27 August 2021 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thanks Andreea for the 5 star review. Andrew Roberts - Customer Relations Manager

5/5

Google

Excellent experience

Oke · 27 August 2021 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you oke for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Nice to work with Nicolas, received a excellence service from him.

Jasmin · 27 August 2021 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you Jasmin for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Nicholas and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Excellent service from Nicholas, really professional and accommodating. Would highly recommend.PositiveResponsiveness, Professionalism

Michaela · 27 August 2021 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you Michaela for leaving us a 5* review. We are really happy that you were pleased with the service you received from Nicholas and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Vincent an agent who works at this branch is extremely helpful. Very professional and is very well time managed!PositiveProfessionalism

Enyo · 27 August 2021 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you Enyo for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Vincent and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Excellent service, the focal point I dealt with, Nicholas Henderson was efficient and very professional!PositiveResponsiveness, Quality, Professionalism, Value

Olu · 27 August 2021 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you Olu for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Nicholas and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

The guy I spoke to was pretty friendly and seemed down to earth. Professional service and very informative when I asked questions. Everything ran smoothly too.

Sonny · 27 August 2021 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you Sonny for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We found our new home with Vincent Bui and he was excellent! Professional and thoughtful of our needs. Highly recommend !PositiveResponsiveness, Quality, Professionalism

Clarissa · 27 August 2021 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you Clarissa for leaving us a 5* review. We are really happy that you were pleased with the service you received from Vincent and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

1/5

Google

Didn't call me to cancel a viewing. They said they had but checked my calls and they hadn't. He then lied again saying he'd taken the appointment out of his diary. Which was odd because when I called to see where he was , his colleague said he could see the appointment in the diary. His colleague also said he'd call me back straight away but I had to chase them.NegativeProfessionalism

Stuart · 27 August 2021 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Hi Stuart. I am very sorry to read your review and have spoken to the individuals concerned to remind them the importance of communication and common courtesy. If you wish to discuss this further or if there is anything else I can do to help, please do contact me. Andrew Roberts - Customer Relations Manager (andrew.roberts@acorngroup.co.uk)

5/5

Google

Excellent service from Max and his colleagues. Followed up my questions quickly, and I always felt like he was committed to helping to get the deal done.PositiveResponsiveness

Lewis · 27 August 2021 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you Lewis for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Max and his colleagues. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I worked with Nicholas Henderson with Acorn Catford. I didn't believe that we got tenants so quickly. Easy to work with, get things done attitude, overall I would recommend!PositiveResponsiveness, Quality, Professionalism, Value

Ambighananthan · 27 August 2021 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you Ambighananthan for leaving us a 5* review. We are really happy that you were pleased with the service you received from Nicholas and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Richard, Max and Paige were great, really helpful through a difficult chain sale. Thank you! We would definitely recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Jasmine · 27 August 2021 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you Jasmine for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received Richard and his Team. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Big thanks to Max from acorn catford for guiding us through the process of buying our first flat, from viewings to completion. Very helpful at linking with the sellers etc. Can recommend!

Benjamin · 27 August 2021 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you Benjamin for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Max and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Nicholas Henderson has done a tremendous job and has worked tirelessly in securing two very nice tenants for both of my properties. Nicholas works at the Catford branch and would highly recommend him.PositiveResponsiveness, Quality, Professionalism, Value

George · 27 August 2021 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you George for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Nicholas and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Vincent was amazing and very very helpful. Extremely respectful and always attempted to find exactly what I was looking for. Definitely recommend him (as he was recommended to me), and would most definitely use this agency again especially because of his excellent service.PositiveResponsiveness, Quality, Professionalism

Kadeen · 27 August 2021 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you Kadeen for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Vincent and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Nicholas is absolutely amazing. He managed to meet all our requirements and made us the happieat tenants. He is always available and always kind. I would definitely recommend it if you want to rent a place!!! He is absolutely amazing!!!PositiveResponsiveness, Quality, Professionalism, Value

Miriam · 27 August 2021 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you Miriam for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Nicholas met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

My tenant gave me a short notice (during christmas) to Vacate due to life affected by Pandemic. I went to Nicolas (Catford Letting team) and with a great effort he found me tenants in 3 weeks (Clearing all the references), which is certainly wonderful, taking stress off Landlord. So far everything good between myself and Acorn estate group.PositiveProfessionalism

Amit · 27 August 2021 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you Amit for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Nicholas and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

The letting agent Cain was on time, super helpful and took his time for me to decide if I wanted to property and answered the many questions I had. Cain and Acorn have been super quick to respond to any queries I had along the way and I am happy to be dealing with them directly for the foreseeable future.PositiveResponsiveness, Quality, Professionalism, Value

Kimberly · 27 August 2021 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you Kimberly for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Cain and his colleagues and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I like to give 5 stars for the excellent service we received from Nicholas. We were desperately in search for house for letting. Nicholas helped us in getting a good property with good landlord. All the process are straightforward and it didn’t take much time to fill in. Thanks Acorn Catford for the excellent service!!!!!

Mini · 27 August 2021 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you Mini for leaving us a 5* review. We are really happy that you were pleased with the service you received from Nicholas and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Nicholas from Acorn was very helpful, professional and responsive. I have had bad experiences in the past with other estate agents but thanks to Nicholas, I managed to have a positive and stress free experience. I would highly recommend Acorn.PositiveResponsiveness, Quality, Professionalism

Stacy · 27 August 2021 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you Stacy for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Nicholas and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Questions about Acorn

Which Acorn office has the most reviews?

Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.3 out of 5, followed by Bexleyheath with 493.

Where are the Acorn offices?

The 15 Acorn offices, by town:

Has Acorn won any awards?

Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent