Trusted Agent profile

Acorn estate agents in Bexleyheath, London, Dartford and 1 more

4.5

★★★★★ Excellent

3,849 reviews across 15 offices and 3 platforms

Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,849 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.8 / 5

3,154

Reviews on Google

All 15 offices

Yell logo

1.9 / 5

19

Reviews on Yell

All 15 offices

Trustpilot logo

676

Reviews on Trustpilot

All 15 offices

Our offices

Acorn's 15 offices, most reviewed first. Each has its own page.

Latest reviews from every Acorn office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

The agent Vincent is very professional and was extremely knowledgable about properties available to meet my specifications. The speed he is able to suggest alternative properties is impressive. Vincent is a great asset to his company and I would recommend this Agency because they go over and above to assist you to secure your home. I have used many agencies and working with Vincent has proved to be my best experience this far!

Mon · 27 August 2021 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you Mon for leaving us a 5* review. We are really happy that you were pleased with the service you received from Vincent and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Nicholas did a great job matching me with my tenant, he followed my specifications to the letter. He was efficient and prompt responding to any queries, always very polite and professional. I couldn’t be happier with his service. Thank you!PositiveResponsiveness, Quality, Professionalism

Edwina · 27 August 2021 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you Edwina for leaving us a 5* review. We are really happy that you were pleased with the service you received from Nicholas and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Nicholas was one of the best estate agent I have met! He helped me to rent out my dream apartment. He is very friendly, very knowledgeable and always there to help! I want to say a BIG BIG thank you for him for doing such a great job, please keep it up! Stay golden!!

Greta · 27 August 2021 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you Greta for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Nicholas met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I'd like to thank both Vincent and Nicolas from the Catford branch, Vincent is the most Friendly, Professional and Attentive agents I have had the pleasure to work with and his partnership with Nicolas made my property search the best experience I have had with a lettings agent. Vincent made sure that he found a place that ticked every box on my wish list and made himself available for my many questions. they where there to support and guide me every step of the way. Thank you both and I would gladly recommend Acorn Catford to anyone!!PositiveResponsiveness, Quality, Professionalism, Value

Anesu · 27 August 2021 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you Anesu for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Vincent and Nicolas. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I found the most perfect maisonette with the help of Nicholas Henderson. No pressure on the viewing. He was friendly, knowledgeable of the area and kept me updated as my application was processed. Definitely recommend Nicholas and the team at Acorn Catford for your property find. Their office is lovely too!PositiveResponsiveness, Quality, Professionalism, Value

Sentimental · 27 August 2021 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you Betty for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Nicholas and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Very good agency. They helped me in everything to be able to rent the house. Nicholas Henderson was exceptional in guiding me in everything and Mr Connor was impeccable in my processes. I recommend this agency to anyone who wants to rent their propeties. They are credible, reliable and with a good service system. I have no reason to complain even more in this pandemic that we are in. Thank you so much for everything Acorn.PositiveResponsiveness, Quality, Professionalism, Value

Nildo · 27 August 2021 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you Nildo for leaving us a 5* review. We are really happy that you were pleased with the service you received from Nicholas and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Kevin at Acorn was fantastic throughout the process of buying our first home; he was friendly, professional, communicative and proactive. We greatly appreciate all Kevin's efforts and support and would highly recommend his/Acorn's services to others.

Jill · 27 August 2021 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you Jill & David for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Kevin and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Nicholas Henderson was our agent and he was amazing from start to finish, we told him what we wanted and he provided exactly that. He was professional and patient with out through out, and encouraged us during our referencing when I was panicking thinking someone else might end up taking the property. But in the end we got it and I could not be happier. Megan Casban was also amazing, she had soooo much patience and guided us through it all, God knows how many calls her and Nicholas received from us. Me and my husband are extremely happy with Acorn service and extremely glad we got the property we wanted.PositiveResponsiveness, Quality, Professionalism, Value

Gillian · 27 August 2021 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you Gillian for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Nicholas and Megan. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Cain is an excellent salesman - positive, friendly and confident. He put a lot of energy into selling our flat in Catford by drumming up interest, securing viewings and presenting the property very well to potential buyers. It means a lot to us as achieving a good sale helped us to upgrade to a house for our young family. Cain is well supported by Richard and Max and they make a fantastic sales team. Richard helped us to buy a house on a lovely road in the catchment area of our preferred school, his negotiation skills and experience helped us to secure that property over fierce competition. I hope we can stay in our new house for a long time but if for some horrid reason we have to go through the selling buying process again I would without a doubt go to Acorn Catford first.PositiveResponsiveness

Jasmine · 27 August 2021 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you Jasmine for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Cain, Richard and Max. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We've just exchanged contracts on a house marketed by Acorn Catford. The sale was managed by Kevin Byrne, who is a real credit to his profession. He maintained excellent communication, always notifying us of developments and answering all of our questions promptly and professionally. We never felt pressured, always supported. He was really proactive in chasing solicitors and bridging gaps in communication with the agents managing our own sale. The timing of our purchase is very close to the end of the stamp duty holiday, and following some late conveyancing complications I had given up hope that we'd be able to complete in time. In the end we exchanged contracts on the last possible day for a 30 June completion. I am confident that we're in this position almost entirely because of Kevin's persistence and dedication. We feel really lucky to have had him on our case. Kevin was so responsive we rarely had cause to speak to other members of the Acorn team, but when we did they were always friendly and helpful. We would wholeheartedly recommend Kevin Byrne and Acorn Catford.PositiveResponsiveness, Quality, Professionalism

Megan · 27 August 2021 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you Megan for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Kevin and hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We had a fantastic experience with Kevin. He supported us through a tricky house buying process and was very calm, professional and reliable. He picked up our sale and purchase halfway through after a colleague moved on but it was a smooth, professional transition. Thank you Kevin for all your hard work helping us to move and before the stamp duty deadline, we appreciate your efforts.PositiveResponsiveness, Quality, Professionalism, Value

Alin · 27 August 2021 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you Alin for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Kevin and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Excellent estate agent with the quality customer service. We rented a lovely one bedroom flat through Acorn Catford. Thank you Nicholas Henderson for helping us to get the property according to our needs. He is so kind, extremely professional and very helpful. Most convenient person to deal with. He not only helped us to get the lovely property but also we got really an amazing landlord as well. Thank you Acorn for the amazing service. We are really happy with your service. I would highly recommend them to anyone.PositiveResponsiveness, Quality, Professionalism, Value

Ladshana · 27 August 2021 · Acorn London (128 Rushey Green)

Agent replied · 26 August 2024

Thank you Ladshana for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Nicholas and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

dammy was excellent from start through to completion. would recommend as a selling agent.PositiveProfessionalism

T · 27 August 2021 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you Mr Rickard for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Dammy and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

4/5

Google

At times i found the communication difficult, also long response times. One realtor, Jack, was extremely helpful and made up for the lack of communication. Overall, Acorn are pretty goodPositiveQuality

James · 27 August 2021 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you James for taking the time to provide us with a review of your experience and appreciate the constructive feedback. I am pleased to hear that Jack looked after you and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Would Highly recommend, our contact jack at the estate agent was very helpful in finding us our perfect flat and in such a short amount of time. We never had any trouble getting hold of him and was always kept in the loop.PositiveResponsiveness, Quality, Professionalism, Value

Mitchell · 27 August 2021 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you Mitchell for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Jack is an absolute legend of a human. We spent weeks looking for a place and Jack showed us places and kept it professional, but there is an air of casual that makes the search relaxing. He was with us every step of the way. Can't recommend him and the team enoughPositiveResponsiveness, Quality, Professionalism, Value

Kamil · 27 August 2021 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you Kamil for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Had a great experience renting a property with Acorn Sydenham. Jack Cuthbert in particular is so helpful and friendly - if I had any issues he was there to help and responds in a timely manner. Thanks for all your help Acorn!PositiveProfessionalism

Kasey · 27 August 2021 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you Kasey for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I have recently rented a property via Acorn. The experience was extremely positive thanks to the hard work and assistance from Jack Cuthbert. Services were very professional with fast turn around to my queries. I cannot commend Jack enough for the help & assistance I have received.PositiveResponsiveness, Professionalism

Sima · 27 August 2021 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you S P for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We had a great time working with Jack and Caroline at Acorn on our home purchase. They were very timely and helped us move things along in good time. Thanks Acorn, we have a flat now!PositiveQuality, Professionalism

Sam · 27 August 2021 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you Sam for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack and Caroline and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Had a great experience with Acorn Sydenham. Jack the lettings manager who I dealt with mainly was really friendly and helpful when I needed it along the way. I am really happy with my new home. Thanks again, definitely recommend!PositiveQuality, Professionalism

Corinne · 27 August 2021 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you Corinne for leaving us a 5* review. We are really happy that you were pleased with the service you received from Jack. and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I'd wholeheartedly recommend Acorn Sydenham and particularly sales manager Jack Rampling. From viewings and throughout conveyancing, he was diligent, knowledgeable and totally professional. He and the team worked very hard and with complete transparency regarding the process. To do so under lockdown conditions is all the more impressive. A brilliant team in challenging circumstances.PositiveResponsiveness, Professionalism

Alex · 27 August 2021 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you Alex for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack and the Team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We had a great experience buying our first home through Acorn, with fantastic communication from the first viewing through the purchasing process to the exchange of keys. Through everything, the team kept our preferences and requirements in mind and offered knowledgeable assistance and recommendations where appropriate.PositiveResponsiveness, Quality, Professionalism, Value

Andrew · 27 August 2021 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you Andrew for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

After a terrible experience of selling with a different estate agent we switched to Acorn. Adam and Jack were brilliant. We were under offer after the first Saturday of viewings. They used excellent professional judgement. I wish we had used Acorn initially. I highly recommend them. All after offer service and communication has also been excellent. Thanks Adam and JackPositiveResponsiveness, Professionalism

C · 27 August 2021 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you Ms Bradley for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Adam and Jack. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Bought a flat with Jack at Acorn and had a great experience. The whole buying process was expertly handled and I felt like I was always in safe hands. Jack was friendly, professional and particularly helpful in guiding me through the whole process as a first time buyer. From viewing all the way to completion I was really impressed, I never had to chase on anything, he took care of everything! Would highly recommend!PositiveQuality, Professionalism

Sarah · 27 August 2021 · Acorn London (278-280)

Agent replied · 12 June 2024

Thank you Sarah for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

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Awards

The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Acorn

Which Acorn office has the most reviews?

Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.3 out of 5, followed by Bexleyheath with 493.

Where are the Acorn offices?

The 15 Acorn offices, by town:

Has Acorn won any awards?

Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.

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