Trusted Agent profile

Acorn estate agents in Bexleyheath, London, Dartford and 1 more

4.5

★★★★★ Excellent

3,849 reviews across 15 offices and 3 platforms

Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,849 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.8 / 5

3,154

Reviews on Google

All 15 offices

Yell logo

1.9 / 5

19

Reviews on Yell

All 15 offices

Trustpilot logo

676

Reviews on Trustpilot

All 15 offices

Our offices

Acorn's 15 offices, most reviewed first. Each has its own page.

Latest reviews from every Acorn office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Great team!! Helped us move to London for the first time. Damian was great!!!

Shuaib · 27 August 2022 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you Shuaib for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Danian and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Sophie was always helpful and supportive, replied quickly, organising viewings within hours, showed up on time and actively presented new listingsPositiveResponsiveness, Professionalism

Rafael · 27 August 2022 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you Rafael for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our Sophie met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Sophie and Adam were really helpful in getting my purchase of a flat over the line. Really responsive and helpful throughout!

Mark · 27 August 2022 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you Mark for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Sophie and Adam. I hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Hi all the sales agent in Acorn are very nice and professional towards their work, I viewed some properties through them, they are very helpful and provide all information while viewing the property, Most of the time Sophie Fowler help me to view the properties, she is very nice helping and polite, I recommend to deal with Sophie for purchase any property.

Masroor · 27 August 2022 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you Masroor for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Sophie and her colleagues and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

we bought a flat adam and geoffrey were marketing. they suggested we look at it and it was love at first sight. They were helpful throughout the process , speeding things up when they had stalled . we recommend themPositiveResponsiveness, Quality, Professionalism

Miriam · 27 August 2022 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you miriam for leaving us a 5* review. We are really happy that you were pleased with the service you received from Adam and Godefroy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Thank you so much Acorn. Adam and Sophie, from day one of my first viewing, were incredibly attentive and informative. This was my first purchase and it all went through with such ease. I highly recommend the Kennington branch.

Lucy · 27 August 2022 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you Lucy for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Adam and Sophie and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

The team at Acorn Kennington were incredibly helpful during the sale of our house. They were tenacious and kept things moving really efficiently for us. Thank you so much Adam and GodefroyPositiveResponsiveness, Professionalism

Lindsey · 27 August 2022 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you Lindsey for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from the Kennington team. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

4/5

Google

Acorn's really stand out in the post-offer stage, they have worked tirelessly to get our chain through to completion through some tricky times. Adam in particular has been excellent at pushing everything through so we can be in before Christmas. Thank you!PositiveResponsiveness, Professionalism

Laura · 27 August 2022 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you Laura for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Adam and his colleagues. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I have had some pretty bad experiences with agents in London. Acorn were by far the most professional, helpful and most human agents I have ever dealt with. They were attentive, kind and speedy. When things got rough they put in extra time and care to rectify the situation. Many thanks :)

Margo · 27 August 2022 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you Margo for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from our Kennington team. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

From start to finish of the process of selling my flat I was hugely impressed with the service provided by Acorn Kennington: By the time I had got my, previously ridiculously cluttered, flat ready to place on the market circumstances had changed considerably from when (a couple of years ago) my late partner and I had first wanted to embark on the process of selling. I found myself in a situation of likely needing a cash buyer for a smooth and swift sale. The Acorn Kennington Team - from office manager Adam to the agents dealing with the viewings, Godefroy & Sophie - worked what seemed like constant overtime doing viewing after viewing, finding me that cash buyer within what almost amounted to just days. The whole process was carried out with professionalism, attention to detail and great sensitivity regarding the fact that this was a process I should originally have been going through with my late (unexpectedly and prematurely departed) partner. From ensuring my indoor-only cat didn’t get out - by administering ‘treats’ - to being willing to make certain that completion took place in good time before the anniversary of my bereavement, they bent over backwards for me from start to finish. I can unequivocally and unreservedly recommend them!PositiveResponsiveness, Quality, Professionalism, Value

Sandi · 27 August 2022 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you Sandi for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Adam and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I had a very positive experience with Sophie from Acorn, who introduced me to and showed me around several properties. I really appreciated her down to earth manner, she listened to what I was looking for and was efficient and helpful, without overwhelming me.

Polly · 27 August 2022 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you Polly for leaving us a 5* review. We are really happy that you were pleased with the service you received from Sophie and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Damian was very professional. He provides lot’s of information and this helps me. All of his advice was necessary concerning my request ! Thank you very much for your kindness. He gave all the explanations regarding the studio, and concerning the price. The best service , I really recommend this agency

Angelique · 27 August 2022 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you Angelique for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Damian and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

4/5

Google

Have used this letting agent twice. The first time, the tenants stayed for 2 years before buying their own house. The second time, the tenants are asking to stay for 2 years or more. It's good that the agency attracts long term tenants. We've had two different letting managers in that time. Both have been good. Most recently, Damian has been patient and understanding.

John · 27 August 2022 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you John for leaving us a 5* review. We are really happy that you were pleased with the service you received from Damian and his colleagues before. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Damien is my absolute go to at Acorn, he goes above and beyond for his clients which is very much appreciated. The service I get from team members at Acorn particularly Damien and Martin is what makes me stay with them. Its a pleasure having such dedicated people to work withPositiveResponsiveness, Professionalism

Nilem · 27 August 2022 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you Nilem for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Damien and Martin. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Just wanted to share/convey my gratitude to Acorn (Kennington). Adam and Sophie have been fantastic from start to finish in managing the sale of my property. I would not hesitate to use them again in the future. Many Thanks guys!

Ben · 27 August 2022 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you Ben for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Adam and Sophie. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I met Damian in his office in Kennington. He is amazing and really very professional. He always answer my phone calls and dealt with all my inquiries regarding everything fast, quickly and in a very professional manner. I advise him to everyone who needs a letting agent. Thank you so much Damian

Thomas · 27 August 2022 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you Thomas for leaving us a 5* review. We are really happy that you were pleased with the service you received from Damian and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I just want to share my thanks to Acorn Kennington with how they handled the sale of my property. It wasn’t the easiest of sales and even when we thought we might not reach the end, Adam kept calm and professional at every hurdle and we got there in the end! So thank you for everything! I would recommend Acorn Kennington in a heartbeat!

Alexandra · 27 August 2022 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you Alexandra for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Adam and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

The team were really helpful particularly after the offer was accepted. They helped push the sale through to exchange, which because of my rather lacking solicitor, I don't think would have gone through without acorn being so brilliant. They were reliable, persistent and proactive. I'd highly recommend.PositiveResponsiveness, Quality, Professionalism

Laura · 27 August 2022 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you Laura for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from the Kennington team and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Acorn Kennington Branch saved me from anxiety and dissatisfaction in selling my house. And they provided me with a satisfactory service. Before I met Acorn, I asked another real estate agent in the same area for about three months to sell, who suffered from anxiety and insomnia due to their continued downward pressure and aggressive and threatening services, so I parted with them and went to Adam in Acorn. From this point on, I was at peace with their agile and confident attitude, and not only did they enter into selling, but they eventually sold my house for a much better price than the real estate agent they had previously entrusted. Don't jump to conclusions that most real estate agents have similar abilities. Acorn is really professional, gentlemanly and enterprising. Thank you Adam and Godefroy.

Jong · 27 August 2022 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you Jong for leaving us a 5* review. We are really happy that you were pleased with the service you received from Adam and Godefroy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

What can I say about the 5 star service I received from Acorn, Kennington. There are not enough words to describe the exceptional customer service, advice, support, patience, knowledgeable expertise and friendliness that I received whilst dealing with them. My journey started with them in October 2020. I had been passed on their details from a friend and contacted them immediately for an evaluation. Adam Gould the Manager of the Kennington branch came out within a few days and did a thorough evaluation. He was very open and transparent but also showed his vast knowledge of the industry and the property that I was selling and informed me of the things that I needed to do to maximise my sale chances. I have been on a journey with Acorn for just under a year now. We started during the pandemic, had umpteen lockdown downs, but their service never ever faulted! I was in the best hands ever!! It was my first time selling a property and there were so many variables that I encountered during this process that without the Acorn team I am not sure I would have been able to sell my property. They followed strict Covid guidelines, always provided me with feedback from prospective buyers and were very accommodating when booking viewings as I was working from home. In the early stages of the process the first buyer pulled out of the sale and the team were really good in supporting that journey but also managing my expectations. At that point I was ready to give up, but I listened to the expertise of Adam and he never steered me wrong. His 25+ years in the industry stood me well and his newly appointed staff member Sophie was able to secure another buyer who also offered the asking price. The journey to say the least was bumpy and at times utterly frustrating but that was nothing down to Acorn that was through external parties and factors that were out of both of our controls. But honestly without Adam always being on hand (sometimes out of working hours) sending emails and making calls to the solicitors and the buyer, pushing the process through the most difficult of times the sale would not have been completed. He was literally a god send! I owe him and his team so much more than this review. There are a plethora of estate agents in Kennington all next door to each other, and I have been in contact with a fair few of them but have never received the level of customer service and genuineness that I had when I used Acorn. If you are looking for an estate agent that goes over and above for their clients and takes a genuine interest, cares about both parties and is passionate about the industry that they work in and the outcomes that they achieve then please use Acorn. I promise that you will not be disappointed. I am forever indebted to Godefroy Herissay, Sophie Fowler and owe everything to Adam Gould.PositiveResponsiveness, Quality, Professionalism, Value

Tara · 27 August 2022 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Wow Tara! Thank you so much for such a glowing review of your experience. I am so happy that the team at Kennington were able to look after and that you were happy with the service you received. If we can ever help in the future please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Sophie and Adam were so helpful in navigating the slightly bumpy ride to buying my first flat, I'm not sure what I would have done without them. Sophie was very professional and accommodating in showing me around properties, while Adam's perseverance with my sluggish solicitors was very appreciated.

Julien · 27 August 2022 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you Julien for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Sophie and Adam. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Adam Gould, the Senior Manager at The Acorn Group, Kennington, has been extremely helpful in getting the sale of a property through. His services have been sterling, proactive in following up any delays and keep the seller posted when there was no progress. We were very grateful to have him as our agent as his services and support were endless.

Christopher · 27 August 2022 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you Christopher for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Adam and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Adam and Godefroy were excellent at selling our flat. Within a couple of weeks we'd had several viewings, and a few promising offers to choose from. I was really impressed that their service didn't end with the offer, throughout the legal process Adam was great at wrangling all the parties and their solicitors. He played a real hand in making sure we met the stamp duty deadline. I would definitely recommend Acorn.PositiveResponsiveness, Professionalism

Jonathan · 27 August 2022 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you Jonathan for leaving us a 5* review. We are really happy that you were pleased with the service you received from Adam and Godefroy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Adam and Sophie have done a fantastic job of selling my flat. They managed to get offers in the first weekend and have been excellent during the period leading up to exchange. Adam's experience has shone through and made the process super efficient. A refreshing experience following a total flop from one of the neighbouring estate agents. I would have no hesitation recommending Acorn.PositiveQuality, Professionalism

Henry · 27 August 2022 · Acorn London (325 Kennington Road)

Agent replied · 26 August 2024

Thank you Henry for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Sophie and Adam. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Questions about Acorn

Which Acorn office has the most reviews?

Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.3 out of 5, followed by Bexleyheath with 493.

Where are the Acorn offices?

The 15 Acorn offices, by town:

Has Acorn won any awards?

Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent