5/5
GoogleI recently sold a property in Peckham using Acorn and worked with Harrison. It was a positive experience and Harrison was terrific to work with. Everything went to plan with good clear communication throughout. I would 100% recommend.
Trusted Agent profile
Acorn estate agents in Bexleyheath, London, Dartford and 1 more
★★★★★
3,849 reviews across 15 offices and 3 platforms
Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,849 reviews on three platforms, rated 4.5 out of 5 overall.
3,154
Reviews on Google
All 15 offices
19
Reviews on Yell
All 15 offices
676
Reviews on Trustpilot
All 15 offices
Our offices
Acorn's 15 offices, most reviewed first. Each has its own page.
- Acorn Bexleyheath (Baynes House)Baynes House, 210 The Broadway, DA6 7BG509 reviews · 0 on Google7 in the last 90 days
- Acorn Bexleyheath210 Broadway, DA6 7BD493 reviews · 0 on Google7 in the last 90 days
- Acorn London (27 Denmark Hill)27 Denmark Hill, SE5 8RS393 reviews · 393 on Google (4.9)16 in the last 90 days
- Acorn Dartford5, Market Street, DA1 1EY345 reviews · 345 on Google (4.7)3 in the last 90 days
- Acorn London (116-118 Bermondsey Street)116-118 Bermondsey Street, SE1 3TX289 reviews · 289 on Google (4.8)8 in the last 90 days
- Acorn London (153 Lewisham High Street)153 Lewisham High Street, SE13 6AA271 reviews · 252 on Google (4.6)11 in the last 90 days
- Acorn London (325 Kennington Road)325 Kennington Road, SE11 4QE262 reviews · 262 on Google (4.9)7 in the last 90 days
- Acorn London (321 Baring Road)321 Baring Road, SE12 0DZ251 reviews · 251 on Google (4.7)4 in the last 90 days
- Acorn London (98 Lordship Lane)98 Lordship Lane, SE22 8HF236 reviews · 236 on Google (4.7)4 in the last 90 days
- Acorn London (128 Rushey Green)128 Rushey Green, SE6 4HQ234 reviews · 234 on Google (4.7)3 in the last 90 days
- Acorn London (29 Westow Street)29 Westow Street, SE19 3RW218 reviews · 218 on Google (4.8)4 in the last 90 days
- Acorn London (409 Brockley Road)409 Brockley Road, SE4 2PH190 reviews · 190 on Google (4.7)3 in the last 90 days
- Acorn London (278-280)278-280, Kirkdale, SE26 4RS180 reviews · 180 on Google (4.7)0 in the last 90 days
- Acorn Erith235 Bexley Road, Northumberland Heath, DA8 3XX167 reviews · 167 on Google (4.9)6 in the last 90 days
- Acorn London (58 Road)58 Road, London, SE23 3HF137 reviews · 137 on Google (4.6)0 in the last 90 days
Latest reviews from every Acorn office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleThe Acorn team and Banji Akinkunle in particular has been really helpful in my house research process. Contact was easy, and he has been really pro active and reactive during the process. Greatly appreciated.
Agent replied · 13 October 2026
Hello Sébastien Chiarelli Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
5/5
GoogleI had the pleasure of dealing with Cameron throughout my time with Acorn, Kennington. He was absolutely fantastic and I could not recommend him highly enough. He was friendly, super responsive, and I could tell he was always doing his best to help us out. Thanks for everything, Cameron!
Agent replied · 27 December 2025
Thanks so much for your review. We're really glad to hear Cameron was helpful and made the process a smooth one for you. We'll make sure he sees your feedback, much appreciated, and all the best from the team at Acorn Kennington.
5/5
GoogleRating only, no written review.
Agent replied · 25 August 2025
Dear Shapol Barber, Thank you for taking the time to review your recent experience with our Acorn Kennington branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
3/5
GoogleRating only, no written review.
2/5
TrustpilotInternal and external comms need drastic improvement
We bought a property from Acorn / Langford Russell in June 2025 but the internal and external communications are an absolute shambles. We used Nested to sell our house who were amazing, constantly keeping us updated on progress. With Acorn, we were passed from one person to another and never had a specific point of contact. I have to say Nathan was really good and I would have given him an excellent rating (the only reason I'm giving them two stars overall) but everyone else we dealt with was completely clueless. One of the workers kept getting the terms 'exchange' and 'complete' muddled so I kept having to correct her (even though I don't even work in real estate). Because of this error, she panicked our sellers and told them an incorrect completion date that we'd requested, when it was actually the exchange date. Somehow, things went smoothly with the actual exchange and completion. However, I've just had a call from Acorn saying we bought our current property with them in 2021 and are we looking to move / would we be interested in a free valuation? We literally purchased the property from them and moved in two months ago...I called them to correct them and they were surprised and said there must be a problem with their "system" as it says we purchased the property in 2021. The reason I'm writing this review is to be constructive and encourage Acorn Group to offer a much more streamlined service and better training so individual staff members (and customers) know what on earth is going on when they're buying / selling houses.
5/5
GoogleExcellent service from Acorn lettings. Isabel was the estate agent we dealt with, and she was so lovely and kept us informed at all times so we weren’t left in the dark about anything.
Agent replied · 13 November 2025
Dear Hannah O'Connell, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Isabel. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Acorn Dartford
5/5
GoogleGreat experience!
Agent replied · 16 April 2026
Dear Niko G., Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleI had a great experience dealing with the agency ACORN , but what make the experience special it was dealing with GODEFROY that made things smooth as he always promptly return phon calls, helping any aspects of the selling processes. I would definitely recommend them!
Agent replied · 27 December 2025
Dear Lisa Pirisi We greatly appreciate your 5-star review and the time you took to share your experience with Godefroy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleGreat experience working with Godefroy from Acorn. Super supportive throughout our buying process!
Agent replied · 27 December 2025
Dear Lottie Sturley We greatly appreciate your 5-star review and the time you took to share your experience with Godefroy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleShe was very helpful. She make sure everything goes on perfectly. She make sure she find a good place for you not regard regardless whatever happens she knows how to communicate and make sure you feel at home.
Agent replied · 27 December 2025
Dear Brocke Avisha We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleJennifer is by far the best estate agent I've ever had. The commitment, dedication and willingness she puts to help me secure my property.
Agent replied · 27 December 2025
Dear Isaac Asamoah, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleHaving Jack and Bruno deal with our property purchase was great - very on it and willing to discuss anything when we needed to.
Agent replied · 11 October 2026
Thank you for the lovely feedback. We’re really glad to hear that Jack and Bruno were helpful and responsive throughout your purchase. It was a pleasure working with you! All the best in your new home, Acorn Kennington
5/5
GoogleAcorn Lewisham Letting team are all very professional, in particular Kani who provides an exceptional service.
Agent replied · 12 August 2025
Dear John Woodford We greatly appreciate your 5-star review and the time you took to share your experience with Kani and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleI had Godefroy from Acorn in Crystal Palace sell my flat in February 2025 and he was excellent from start to finish. He was always on hand and is a very persuasive salesman. Would definately recommend.
Agent replied · 25 August 2025
Dear Simon Maughan We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleMax at Acorn was very helpful in liaising with our buyer and our solicitor to help the process go quickly and smoothly. If are hoping to buy a property with Acorn. He works all hours of the day when dealing with things that are time dependent Thanks for all of your help with the move
Agent replied · 11 October 2026
Dear James Parker We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
4/5
GoogleThanks for your guidance and support in finding the property. Shoutout to Cameron!
Agent replied · 23 September 2025
Thank you for your kind words! We’re glad we could support you in finding the right property, and Cameron will be especially pleased with the shoutout! Wishing you all the best, Acorn Kennington
5/5
GoogleI had a great experience with Acorn. Mauricio and Emma were very professional throughout my renting process. Mauricio in particular has took extra initiative in addressing some of my concerns. Overall, I'm very happy with Acorn.
Agent replied · 12 August 2025
Dear Yuan Yao We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleA massive thank you to James, Jamal and all the staff at Acorn who helped me sell my property. Excellent communication throughout the whole process. Very professional service, highly recommended.
Agent replied · 16 April 2026
Dear Hannah James We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
1/5
GoogleThey are scammmers . They ask for holding deposit and give you a fork to sign . You’d think it’s a contract until you decide you want the deposit back and they start quoting the form you signed. … More
Agent replied · 13 November 2025
Dear Chinonso Obasi, We value your feedback and sincerely appreciate you taking the time to share … More
5/5
GoogleHad a really smooth experience renting through Acron. The team was responsive and helpful throughout the whole process, from viewings to signing and move-in. Special thanks to Emma for making everything so easy and clear, would definitely recommend!
Agent replied · 16 April 2026
Dear Eliza Vyshni, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleStuart and Samantha are stars. They made a difficult process much smoother. Thanks guys.
Agent replied · 16 April 2026
Dear Jack Brophy We greatly appreciate your 5-star review and the time you took to share your experience with Samantha and Stuart. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleFriendly, very helpful and a speedy service
Agent replied · 16 April 2026
Hello Lisette Guy Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
5/5
GoogleI found the process of selling my flat through acorn easy. Both Kevin and Lamar were very professional, responded quickly,and impressed me with their knowledge of the market in the area, and also honestly guided me on the best price. I also found their colleague Katie really great - she kept me in the loop and was always responsive. Will definitely use the Brockley branch again!
Agent replied · 16 April 2026
Dear A Charman, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Lamar, Kevin and Katie. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
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Awards
The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Questions about Acorn
Which Acorn office has the most reviews?
Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.3 out of 5, followed by Bexleyheath with 493.
Where are the Acorn offices?
The 15 Acorn offices, by town:
- Bexleyheath: 210 Broadway, BEXLEYHEATH, DA6 7BD
- Bexleyheath (Baynes House): Baynes House, 210 The Broadway, Bexleyheath, DA6 7BG
- Dartford: 5, Market Street, Dartford, DA1 1EY
- Erith: 235 Bexley Road, Northumberland Heath, Erith, DA8 3XX
- London (116-118 Bermondsey Street): 116-118 Bermondsey Street, London, SE1 3TX
- London (128 Rushey Green): 128 Rushey Green, London, SE6 4HQ
- London (153 Lewisham High Street): 153 Lewisham High Street, London, SE13 6AA
- London (27 Denmark Hill): 27 Denmark Hill, London, SE5 8RS
- London (278-280): 278-280, Kirkdale, London, SE26 4RS
- London (29 Westow Street): 29 Westow Street, London, SE19 3RW
- London (321 Baring Road): 321 Baring Road, London, SE12 0DZ
- London (325 Kennington Road): 325 Kennington Road, London, SE11 4QE
- London (409 Brockley Road): 409 Brockley Road, London, SE4 2PH
- London (58 Road): 58 Road, London, SE23 3HF
- London (98 Lordship Lane): 98 Lordship Lane, London, SE22 8HF
Has Acorn won any awards?
Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.
