Trusted Agent profile
★★★★★
3,841 reviews across 15 offices and 3 platforms
Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,841 reviews on three platforms, rated 4.5 out of 5 overall.
3,146
Reviews on Google
All 15 offices
19
Reviews on Yell
All 15 offices
676
Reviews on Trustpilot
All 15 offices
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Acorn's 15 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleBradley and his colleagues were super nice, professional and helpful throughout the process of our move into a new house as tenants. They addressed all our concerns and questions promptly and patiently. Highly recommend Bradley and acorn to others renting!
5/5
GoogleAcorn Camberwell was very helpful throughout the whole process of selling my flat. They were easy to communicate with, called back within minutes, always helpful. It was a great experience and I really recommend them.
3/5
GoogleRating only, no written review.
Hi Elspeth. Thanks for taking the trouble to rate our Brockley office. I would be really interested to hear a little more about the reasons behind your rating and how we could have improved. My email address is Andrew.roberts@acorngroup.co.uk, if you have time to drop me quick email. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleRating only, no written review.
5/5
GoogleExcellent service couldn’t be happier. Well done team
1/5
Googleavoid at all costs. abysmal customer service. As soon as they get your holding fee they will ignore calls/emails.
Dear "D RN", I am sorry to hear about your experience and would be very keen to understand more about your specific issue. Could you email me please on andrew.roberts@acorngroup.co.uk. Thanks
4/5
GoogleReally stuck at our slightly protracted sale and dealt with all our frustrations with politeness and calm! Would recommend
5/5
GoogleFantastic service, helpful and courteous staff. Would definitely recommend Keith and his staff for your property needs.
5/5
GoogleWe bought and sold with Acorn - the team were really friendly and supportive, full of good advice and local knowledge.
5/5
GoogleMatthew took photos on Thursday and had found us tenants by Saturday! Great team and top quality customer service from all staff who made the process smooth and stress free. Thank you!
5/5
GoogleThe team at Acorn Brockley were incredibly friendly, helpful and worked very hard on my behalf during a lengthy house purchase (through no fault of their own!). I would definitely recommend them.
5/5
GoogleThe whole team have been great throughout my purchase, couldn't recommended them enough. Through past nightmare experiences with estate agents...! they made the process really straightforward, even though I had many complications to deal with.
5/5
GoogleWe recently went to this estate agents to buy our first property. Alex was amazing very thorough and helpful and always on hand to provide useful insight and advice regarding all aspects of the process. Just what you need when making such an important commitment.
5/5
GoogleI contacted Acorn Brockley Estate Agents at the end of April this year as I had a property to let in Brockley and it had been with another agent for two and a half months. I met their representative, Kereem McKenzie, at the property on a Saturday and he explained the costs and services very clearly. The property went on the market the following Saturday and the next Tuesday Kereem called me to say that the property was let at the monthly asking price. Naturally I am very impressed with Acorn Brockley Estate Agents.
3/5
GoogleAcorn is among the best in a bad bunch in the estate agent business. However, that still leaves room for improvement. Landlords expect value for money. Attention to detail and service to clients are paramount. Going the extra mile to delight clients should be the norm. We would do business again with Acorn, if only because the options are less attractive.
4/5
GoogleAcorn has provided an excellent service from our first contact with the Catford branch to our sale through Acorn Brockley. They have kept us well informed of the progress of the move and handled some difficult issues in an impressive way. We would recommend Acorn as an estate agent.
5/5
GoogleAlex, our agent at Acorn Brockley, was very helpful in showing us properties and in helping us to negotiate a good price on a lovely flat. He was happy to answer our questions at every stage throughout the process and was available for evening viewings which was handh. We were really happy with the service.
5/5
GoogleThe staff at Brockley Acorn are very Curtis and respectful. They are also very professional in their attitude and try their best within their ability to resolve problems, challenges that can pop up along the process of selling or buying a house. I found all the team that I had any dealings with very approachable. I could truly say for the first time selling my home I could recommend Acorn Estate agents. Also on the behalf of myself and my mother I would like to say a big thank you to all the team. Garfield Clayton
3/5
GoogleRating only, no written review.
Hi Johnny, thanks for the review..much appreciated. Would love to know how we could have improved on your rating though. Would you be able to email me at Andrew.roberts@acorngroup.co.uk please? Thanks. Andrew - Customer Relations Manager
5/5
GoogleRating only, no written review.
5/5
GoogleExcellent service! Blake Kingston was double good. Absolutely no dramas!
5/5
GoogleI couldn't believe i could be help so fast. And i and my 4 kids were able to be housed in a more better flat. i sincerely thank Mr BLAKE for his genuine assistant & understanding. ......N.Veronica IGWENAGU
5/5
GoogleThank you for a positive experience, I was looking to move in a very short time, and Blake is been absolutely amazing going above and beyond! They understood my needs and help me to find the perfect place in Anerley. Definitely recommended.
5/5
GoogleI recently rented a property in Crofton Park from Blake, I found him exceptionally helpful and he made the whole process incredibly easy and fluent, which as a customer with a busy lifestyle was extremely beneficial! He even went out of his way to send me reminders! Couldn’t have asked for more! Thanks Blake!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.3 out of 5, followed by Bexleyheath with 493.
The 15 Acorn offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.
