Trusted Agent profile · Bedfordshire, Northamptonshire, Hertfordshire and more
Verified
★★★★★
2,570 reviews across 23 offices and 1 platform
Taylors Countrywide has 23 offices, in Cardiff (two offices), Bedford (three offices), Luton (three offices), Milton Keynes (two offices), Oxford, Northampton (two offices), Bristol, Dunstable, Biggleswade, Watford, Peterborough, Hitchin, Wellingborough, Sandy, Letchworth Garden City and Huntingdon (Bedfordshire, Northamptonshire, Hertfordshire, South Glamorgan, Buckinghamshire, Cambridgeshire and Oxfordshire). Together they have 2,570 reviews on 1 platform, rated 4.3 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Matthew and the team were fantastic at securing me a price I was particularly happy with, 102% of the asking price, in a really great timescale. Their knowledge ...Read the review from sellers
These guys are absolutely terrible. We 'purchased' a property with them two months ago and received no updates at all. They didn't reply to any phone calls or ...Read all 3 from buyers
Taylors Countrywide's 23 offices, most reviewed first. Each has its own page.
Showing 2,552 reviews on Google only. Show every review
5/5
GoogleI visited the Bedford branch of Taylors recently whilst looking for a new flat to rent, I spoke to Sharna Raine about the available properties they had at the time and even though the flat I eventually took was with another estate agent I can definitely rate the service I received from Taylors, very helpful and efficient!
5/5
GoogleJust completed on the sale of my property got to say we had an excellent service from start to finsih. Warren was exellent the branch always kept us updated. They even came and picked the keys up once the house was completed would definately use them again.
5/5
GoogleReally pleased with the entire letting experience. The team of Fraiya, Harriett and Pav are all fantastic and each goes the extra mile to ensure you get your property rented quickly and with a minimum of fuss. They are also great when the odd hiccup happens too! I wouldn't use anyone else in the area.
5/5
GoogleJAMAL AND KYE AT BEDFORD WERE AWESOME AND FOUND US SOME GREAT DEALS. THEY WERE EXTREMELY PROFESSIONAL AND EASY TO DEAL WITH. KEPT US REGULARLY UPDATED AND SOLD OUR HOUSE IN A VERY SHORT PERIOD. GREAT TEAM AT TAYLOR'S BEDFORD.
5/5
GoogleMy contents insurance was due to either expire or go up in price after a year, so I contacted Taylors to get a better deal. I spoke to Sharna Raine, who was extremely helpful and quickly managed to find me a better deal, less than half the price of my previous contents insurance, and with a higher level of protection.
5/5
GoogleVery pleased with the way they looked after my family when we moved into a new property with them. Highly recommended!
1/5
GoogleThe most unprofessional letting agency I have experienced in UK so far. I will never deal with them in the future and I hope for their business they will invest in some good people at each department. I would leave zero stars if it was possible.
Hi Carlo, I’m very sorry to hear that you have had a bad experience with Taylors. Unfortunately you have left this review on the estate agency page, I would welcome you to contact the lettings team directly on 01234 739921 so the right team member can discuss your problem and listen to your feedback.
1/5
GoogleMy experiences with this particular office of Taylors have been poor to appalling.
Hi Martin, I am sorry to read that this has been your experience so far. Customer service is important to us and I would like to invite you to contact us directly via review@countrywide.co.uk. if you would like to discuss further any issues you have experienced. Kind regards, Scott.
5/5
GoogleVery, very positive experience with Taylors. They sourced more interest, viewings and potential buyers for my property and did everything they could to help during the sale process. It wouldnt have gone through without their hard work.
5/5
GoogleWe had an excellent service from start to finish at Taylors Bedford. The sales team were brilliant at promoting and getting offers in for our property, and the person that looked after us (Caroline) when it came to the legal side was brilliant!
1/5
GoogleAwful lettings service. Property was dirty upon moving in, administration fees ridiculously high and the knowledge of the agents was appalling. I have never rented a property from such shysters. Upon trying to leave my contract due to health reasons, they decided there was a £500 exit cost to re-let the property. If I didn't pay it, then the landlady was liable. There was NOTHING in the tenancy agreement about this, and when argued, they didn't give me a proper answer. Steer Clear from these con artists at all costs!
Hi Mark, You aren't able to break your contract without prior agreement from your Landlord or unless such times as the property becomes uninhabitable. The fee would have been to cover to the costs of the re-let for the Landlord so that they could release you with the minimum of disruption and you would have had to agree to this. That being said, I am sorry to read your comments about the state of the property and the local office agents, and if you can send me more details to customercare@countrywide.co.uk then I will be able to look into this for you. With kind regards, Countrywide
4/5
GoogleTaylors have been very helpful with our letting Brad and Claire were great showing us round several times and keeping us updated with moving dates. Always polite and helpful when I called up. Sharna was helpful in the final stages of the move.
5/5
GoogleWe came to Taylors to sell our home after we had bad experiences with 2 other estate agents. Finding a buyer is not so hard in this market, but closing the sale and managing that process is where we had issues before, and frankly by the time we got to Taylors we were very frustrated and stressed. Taylors definitely brought us more viewings, but it was after we found a buyer that they really excelled. We found Taylors to be highly professional, very process oriented, proactive and communicative and they drove the sale through, staying on top of everything for us. In particular Caroline did a great job of progressing the closing process, and Jamal provided great oversight to the whole deal and was available to us when we needed him.
1/5
GoogleVery poor experience with Taylor’s Bedford especially the property manager. She never responded when I approached her for couple of things while I was staying in a flat rented through Taylor’s. Now my contract finished and I have been waiting for my deposit for nearly one month. They either not pick my calls or apologies and give number of excuses for not giving my deposit.
Hi Jebby Thank you for taking the time to leave these comments. I am sorry to hear about the issues you have had. If you would like to discuss this further please contact us on customercare@countrywide.co.uk Kind regards, Jake
5/5
GoogleExcellent Service, especially from Parveen Chana, precise and concise information leading to getting them to manage my property for me again, great job. Thank you
Hi Fam Thank you very much for this review and the 5* rating! Great to hear Parveen and the team provided such good service! Kind regards, Jake
1/5
GoogleI have been letting a property through Taylor's for nearly 3 years now. And can say very poor service. Never call back when they say they will. Etc etc. Airways promise a good professional service. I'm a very patient person. But have to say I'm at the end of my patients.
Hello Ian Thank you for the review. I am sorry to hear that the communication has not been what you were expecting. I will make sure that your comments are fed back to branch. Kind regards, Chris
5/5
GoogleI would recommend the team at Taylor's to anyone I found them very friendly and helpful and went above my expectations in helping me move house. Big thanks especially to George I don't think I would have moved without his help.
Thank you Mike for recommending our team to anyone looking to move. Kind regards, Scott.
5/5
GoogleHad a fantastic service from start to Finish, Taylors put my house on the market and George found me a good buyer in just a few days, and then helped me search for a new property to move to which is perfect, Tony the manager helped me every step of the way and made the complete process simple and completely stress free I wouldn't hesitate to recommend them to anyone they where brilliant!
Hi Judy, Thank you for taking the time to leave us this great 5 star review. We know that the process of moving house can be a stressful time so it's great to see that the team at the branch were able to support you by making it a stress free experience. Best Wishes, Sarah
5/5
GoogleI had a extremely delightful experience with the team at Taylor’s with the purchase of my new home, especially Archie as he was very polite and professional. I was kept up to date at all times and would highly recommend using them
Many thanks Cameron for your 5* review and kind word regarding your positive experience with Archie and the team at Taylors. Best wishes, Tracey.
5/5
GoogleI would like to say Lauren Galway at the Bedford branch was so helpful, kind and generally wanted to make sure i was okay and my needs were met. I highly recommend this company and staff to do business with, and again i am so happy with the service i have recieved.
Thanks Kiran, your review is greatly appreciated. Best wishes, Mark
5/5
GoogleThe lettings team were fantastic with getting me into my new rental property. Pav was excellent with making sure all the paperwork was done in good time and made the whole process as smooth as possible. End to end a brilliant service would highly recommend.
Thank you George for recognising our Taylors' Lettings team with your 5* review, It is great to read that you had a brilliant service. Best wishes, Scott
5/5
GoogleIt was the first time that I was buying a home and incredibly nervous. I was looked after by Jay and the staff at Taylor's were patient, professional and were on hand. I was talked through the whole process with ease and expertise and honestly feel I made the right choice by going with Taylors. I would highly recommend them
Thank you for your glowing 5* review of your recent experience with our local team. I will of course make sure your feedback is passed onward to them. Best wishes, Scott
1/5
GoogleRating only, no written review.
Hi Artur, thank you for taking the time to leave this us this feedback. I am sorry to see this is not up to the usual high standards Countrywide would expect. If you would like to discuss any issues you have faced in more detail, please email review@countrywide.co.uk. Many thanks.
5/5
GoogleBest houses on the market
Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.
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Cardiff (Unit 13) has the most, with 471 reviews rated 4.6 out of 5, followed by Cardiff (International Drive) with 327.
The 23 Taylors Countrywide offices, by town:
3 reviews from buyers, rated 1.0 out of 5 on average. For example, Gemma wrote: "These guys are absolutely terrible. We 'purchased' a property with them two months ago and received no updates at all. They didn't reply to any phone calls or ..."
