Trusted Agent profile · Bedfordshire, Northamptonshire, Hertfordshire and more
Verified
★★★★★
2,570 reviews across 23 offices and 1 platform
Taylors Countrywide has 23 offices, in Cardiff (two offices), Bedford (three offices), Luton (three offices), Milton Keynes (two offices), Oxford, Northampton (two offices), Bristol, Dunstable, Biggleswade, Watford, Peterborough, Hitchin, Wellingborough, Sandy, Letchworth Garden City and Huntingdon (Bedfordshire, Northamptonshire, Hertfordshire, South Glamorgan, Buckinghamshire, Cambridgeshire and Oxfordshire). Together they have 2,570 reviews on 1 platform, rated 4.3 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Matthew and the team were fantastic at securing me a price I was particularly happy with, 102% of the asking price, in a really great timescale. Their knowledge ...Read the review from sellers
These guys are absolutely terrible. We 'purchased' a property with them two months ago and received no updates at all. They didn't reply to any phone calls or ...Read all 3 from buyers
Taylors Countrywide's 23 offices, most reviewed first. Each has its own page.
Showing 2,552 reviews on Google only. Show every review
1/5
GoogleDislike the way they cold call for business.
Thank you for taking your time to leave us your feedback. I am really sorry to hear about your experience, this is not something we advocate, if you would like to discuss this in further detail please contact review@countrywide.co.uk. Many Thanks.
5/5
GoogleFantastic customer service, would highly recommend
Thank you for your brilliant 5 star review of Taylors in Roath and your kind recommendation. Best wishes, Scott.
5/5
GoogleThanks to Taylors for founding our new home! They are very helpful, quick and reliable letting agency.
Hi Eva Thank you very much for this review and the 5* rating! great to hear that the team were quick and helpful with find you a new home! Kind regards, Jake
5/5
GoogleJack and Taylor are brilliant - would highly recommend using Taylors' services to anyone!
Thanks Ellie, its great to see that the Taylors team at the Roath branch were once again able to provide their proven 5 star service. Many thanks, Sarah.
5/5
GoogleGreat communication and service!
5/5
GoogleViewed a property with them a couple of months ago. Extremely helpful lady called Taylor helped us with the procedure which involved handing us over to another estate agent.
Dear Bobby, Thank you this great 5 star review, I am pleased to read that the branch team were able to help. Kind Regards, Sarah
5/5
GoogleMy experience with Taylors was very positive and the agent I dealt with, Jack was incredibly helpful. I was hesitant to ever use a letting agency after a bad experience years ago, however Taylors has changed my mind and I would recommend them if looking for a property in and around Cardiff.
Hi Alexis Thank you for leaving this review. It is great to hear that Jack has provided you with such an excellent level of service especially given your past experiences. Thank you for the recommendation as well! Kind regards, Chris
4/5
GoogleGreat letting service from start to finish. Good communication and speedy tenant find within 3 weeks led by Jack Mitchell, letting Manager
Hi Balaji Thank you for leaving this review. I am delighted to hear that Jack managed to find a tenant so quickly for you. Thank you for the 5 stars as well! Kind regards, Chris
5/5
GoogleI have recently rented a flat from Taylors. Taylor at Albany office was very professional and helpful. She always respond to inquiries very swiftly.
Hi Miho Thank you for leaving this review. I am happy to learn that Taylor provided you with such a great level of communication and service! Kind regards, Chris
5/5
GoogleTaylor was very helpful throughout the whole process. There was a last minute change of mind from the landlord for our first choice house (which was completely out of Taylor's control) and we were offered our second choice, which was actually a much better house although £150 a month more, without having to pay any extra fees. We were looking to move in very quickly and everything was organised by the time we wanted to move :)
Hi Steve Thank you for taking the time to leave this review. It is great to hear that Taylor managed to get everything sorted out for you in what I am sure must have been a difficult situation with your previous landlord. Thank you for the 5 stars as well! Kind regards, Chris
5/5
GoogleAfter years of dealing with all different letting agents around Cardiff, Taylor has definitely been the most diligent and professional. Whilst getting us a client perfectly suited to our requirements she also achieved a higher rent for us. We will definitely give her our business when our other properties become available to let. She's also really nice and friendly and a pleasure to deal with. Thanks, Mick and Jane Pesticcio.
Hi Jay Thank you for taking the time to leave this review. I am delighted to hear that we managed to provide such an excellent level of customer service and when your other properties are ready to be let the team will be ready to assist you again. Kind regards, Chris
5/5
GoogleSold our three bedroom townhouse with Taylor’s - excellent service all the way through, really professional and transparent. Great value too. Would definitely recommend.
Thank you Daniel, for this wonderful 5* review for the team at Taylors in Roath. It is great to hear that you have received excellent service all the way through and you would not hesitate to recommend our team. Kind regards, Maryjane.
5/5
GoogleTaylor's worked very hard to get me into the flat i was applying for. I had many roadblocks due to a recent divorce and Taylor at Taylor's especially really made this happen for me. Loads of understanding, patience and dedication. Thank you so much for making this move happen!
Hi Christine Thank you for the review. I am delighted that Taylor managed to get everything sorted out for you and thank you for the 5 stars as well! Kind regards, Chris
5/5
GoogleHussein was very helpful and highly recommended.
Many thanks for you 5* review and recommendation. Kind regards, Lucy.
5/5
GoogleLuke did a great job selling our appartment in Cardiff Bay. Very efficient service, property was marketed within a couple of days of request and sold within 2 weeks at a higher price than expected. Thank you!
Thank you Ian for your wonderful 5* review! I am please to see that our team were a able to gain you a price higher than you expected. Kind regards, Scott
1/5
GoogleLooking for and moving house is one of the most stressful things you can do in a life time. With agency fees being as high as they are, I expected more help and a positive attitude. I'm not sure if I spoke to an agent from Albany road branch but I wouldn't recommend Taylors!
Hi Nicholas Thank you for taking the time to leave these comments. I am sorry to hear about the issues you have had. If you would like to discuss this further please contact us on customercare@countrywide.co.uk Kind regards, Jake
5/5
GoogleI have been very pleased with the service provided by both Jack and Taylor. They have found me tenants twice now, initially when I first purchased my property, and again when that tenant left. They found me new tenants very quickly, so that I had virtually no gap in rental income. I manage the property myself, but my new tenants moved in just as I was going on holiday so I was a little concerned that they would have no one to go to with any issues, but Taylor kindly offered to be a point of contact for them in case of any teething problems whilst I was away. When I need new tenants I will definitely go to Taylor’s at Roath again.
Hi Zoe Thank you very much for this review and 5* rating! I am delighted to hear that Jack and Taylor have provided such good service when helping to find tenants for your for your property! Kind regards, Jake
5/5
GoogleWas looked after by Hussein and Jemma the branch manager. We had our offer accepted in December and were very excited, however it took a little longer than expected due to issues out of our control, but we just recently moved in and we're very happy. There was a few ups and downs but as whole the process was smooth, and Jemma dealt with any issues we had promptly and in a professional manor.
Thank you Kieran for taking the time to leave us this excellent review, it's great to see that the Taylors team were once again able to provide their proven, 5* service! Best wishes, Lucy.
5/5
GoogleI decided to sell my property and went to 3 differant estate agents for valuation and was dissappointed with one in how unprofessional they can be, so I went with Taylors. I am very happy with Taylors and Karl in the way they connected with me as a client without pressure and offer a one stop shop for the whole process.
Thank you Ursula for taking the time to leave us this excellent review, it's great to see that the Taylors team were once again able to provide their proven, 5* service! Best wishes, Lucy.
5/5
GoogleI had a very hard time looking to purchase my first property, however when I went into Taylors they have offered me a one stop shop service, they have saved me money on my mortgage, they also actively searched for a property for me based on my preferences! And they helped me find the perfect home! I didn’t need to go anywhere else as they even offered me their solicitors which have provided a great service, and I exchanged my house within 12 weeks
Hi Karam, thank you for the excellent 5* review. As always, it is a pleasure to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at the Taylors branch. Many thanks, Lucy.
5/5
GoogleReally nice staff and very professional. Lovely dealing with Taylor.
Thank you for your 5* review! It is great to read such positive feedback. Kind regards, Scott
4/5
GoogleRating only, no written review.
Hi Pawel thank you for taking the time to leave this great rating, regarding Taylors, Northampton. It's great to see that you were able to benefit from their excellent service. Many thanks.
5/5
GoogleRating only, no written review.
Hello Shirley, Thank you for this wonderful 5* review for the Taylors in Northampton. Best wishes, Maryjane.
5/5
GoogleRating only, no written review.
Thank you Janice for your 5* review. Kind regards Lucy
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Cardiff (Unit 13) has the most, with 471 reviews rated 4.6 out of 5, followed by Cardiff (International Drive) with 327.
The 23 Taylors Countrywide offices, by town:
3 reviews from buyers, rated 1.0 out of 5 on average. For example, Gemma wrote: "These guys are absolutely terrible. We 'purchased' a property with them two months ago and received no updates at all. They didn't reply to any phone calls or ..."
