★★★★★ 5/5
GoogleMy first time dealing with Taylor’s and I have to say it couldn’t have been better.
Ruby met me at my property she was very personable polite and professional.
She presented the different options available to me without pushing me into any particular direction.
Thank you Ruby for a great job done in record time …very impressed.
Robert · 13 July 2026 · Taylors Countrywide Bedford (Unit 7)
Agent replied · 13 October 2026
Thank you, Robert, for your wonderful feedback! We're thrilled to hear that Ruby provided you with a personable, polite, and professional service while presenting your options without any pressure. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI’ve had an excellent experience so far. The team was very easy to contact and always responded quickly whenever I had any questions. They were professional, friendly, and kept me updated throughout the whole process.
What impressed me the most was how quickly they found a suitable property for us. They listened to our requirements, understood exactly what we were looking for, and worked hard to find the right home in a short amount of time.
The whole experience has been smooth, stress-free, and efficient. I would highly recommend them to anyone looking for a reliable and responsive letting agency. Thank you for all your help and support!
Janis · 13 July 2026 · Taylors Countrywide Bedford (Unit 7)
Agent replied · 13 October 2026
Thank you for the wonderful review! We strive to provide excellent service and we are thrilled to hear that you had a stress-free and efficient experience with us. Our team takes pride in finding the perfect property for our clients. We are grateful for your recommendation and appreciate your support. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GooglePlease can you stop ringing me excessively. I am not selling a property or looking to rent. Thanks.
E · 13 July 2026 · Taylors Countrywide Bedford (Unit 7)
Agent replied · 13 October 2026
Hello, please contact us via review@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleGood communication between agents and clients. They are very patient as well. Special thanks to Ruby.
Akwasi · 13 July 2026 · Taylors Countrywide Bedford (Unit 7)
Agent replied · 13 October 2026
Thank you, Akwasi, for your wonderful review! We're thrilled to hear that you experienced good communication and patience from our team, especially Ruby. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GooglePav and Ruby at Taylors have been incredible with getting us set up with our new property, thank you so much!
From the get go, we were always informed of what was going on, emails and documents were always sent efficiently, and no question was left unanswered!
Really recommend Taylors for anyone considering buying or renting!
Thank you Pav and Ruby!!
Elisha · 13 July 2026 · Taylors Countrywide Bedford (Unit 7)
Agent replied · 13 October 2026
Thank you for your excellent 5* review! We are delighted to hear that Pav and Ruby provided you with exceptional service during your property transition. Your satisfaction is our top priority and we appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMy experience with them has been very positive. Ruby has been excellent in terms of communication and also viewing the property and even follow-up emails and replies in an efficient manner. Overall, a very positive experience dealing with Taylor Sales and Letting agents in Bedford.
Mahmood · 13 July 2026 · Taylors Countrywide Bedford (Unit 7)
Agent replied · 13 October 2026
Thank you for sharing your positive experience with our team at Taylor Sales and Letting agents in Bedford! We strive to provide efficient and effective communication and are delighted to hear that Ruby exceeded your expectations. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleGreat teamwork between Santino and Ryan. Always eager to go above and beyond to deliver exceptional clientele service.
Patience · 13 July 2026 · Taylors Countrywide Biggleswade
Agent replied · 13 October 2026
Thank you, Patience, for your wonderful feedback! We're thrilled to hear about the great teamwork between Santino and Ryan and their dedication to delivering exceptional customer-centric service. Your kind words will be shared with the team as we continue to strive for quality and reliability in all we do.
★★★★★ 5/5
GoogleIfzal Aslam is the best mortgage advisor. My mortgage application was very difficult, but he went above and beyond to make it happen. His professionalism, dedication, and excellent communication made the whole process much easier. I truly appreciate all his hard work and couldn’t have asked for better service. Double 5 stars! Highly recommended!
Juber · 11 July 2026 · Taylors Countrywide Luton (212 Marsh Road)
Agent replied · 11 October 2026
Thank you so much for your kind words and for choosing Ifzal Aslam as your mortgage advisor. We are thrilled to hear that he provided you with exceptional service, even during a challenging mortgage application process. We will make sure to pass along your praises to Ifzal. Thank you for your trust and for recommending him to others. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe had an great and extremely helpful experience provided by the Taylors team and especially Naomi, she's been great with us the whole time and we definitely recommend getting in touch :)
Kristine · 11 July 2026 · Taylors Countrywide Cardiff (Unit 13)
Agent replied · 11 October 2026
Thank you, Kristine, for your wonderful review! We're thrilled to hear that you had a great experience with our customer-centric team, especially Naomi, who provided you with reliable support. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleDear Emily,
I am writing to sincerely thank you for your exceptional support during my recent property searches for my clients, I have been dealing with private landlords and lettings agencies now for over 12 months and every dealing that I have had with your Company has been truly great. I have been thoroughly impressed by your professionalism and responsiveness. It is rare to receive such outstanding customer service, and I felt it was important to pass my compliments to you and your team. Thank you once again for going above and beyond.
Kind Regards.
Suleiman Mohamed
Sulieman · 23 June 2026 · Taylors Countrywide Cardiff (International Drive)
Agent replied · 23 August 2026
Thank you, Suleiman, for your kind words! We strive to provide exceptional service and are delighted to hear about your positive experience with our team. We appreciate your recognition and look forward to continuing to serve you and your clients. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleAwful estate agent. We were in contact with them almost 2 years ago to have our property valued. We since decided not to list or let, which I have told them multiple times but I’m still being hounded with calls 18 MONTHS LATER!! I’ve requested on numerous occasions that they stop calling me and have actually blocked them, but that doesn’t stop them from being able to leave answer phone messages which they still do weekly! Terrible sales practise. They are awful pests that will harass you until the end of time. Avoid!
Elissa · 23 June 2026 · Taylors Countrywide Northampton (38b Main Road)
Agent replied · 23 August 2026
Hello, please contact us via review@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleMy wife and I are supper greatiful to Temitope, she was quick in responding to all the queries we had ,and she took us through the process of renting a house,her services were very efficient, we are greatiful,and we would recommend Taylor's to anyone looking forward to renting or mortgages.
Joel · 13 June 2026 · Taylors Countrywide Milton Keynes (4 Barnsdale Drive)
Agent replied · 13 October 2026
"Thank you for your kind words! Our team at Taylor's is dedicated to providing efficient and helpful services for all of our clients. We're thrilled that Temitope was able to guide you through the renting process. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRating only, no written review.
Safeer · 13 June 2026 · Taylors Countrywide Milton Keynes (4 Barnsdale Drive)
Agent replied · 13 October 2026
We really appreciate your feedback and are so happy to know you enjoyed your experience so much! We’d love to hear any other details if you have the time!
★★★★★ 5/5
GoogleI want to thank Nikolina at Taylor’s for her exceptional service. She was consistently helpful, quick to respond, and incredibly kind throughout my entire experience. She explained everything clearly, kept me updated at every step, and made what could have been a stressful process feel smooth and manageable. I’m very grateful for all her support
Adeel · 13 June 2026 · Taylors Countrywide Milton Keynes (4 Barnsdale Drive)
Agent replied · 13 October 2026
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleOur mortgage advisor Hussain was excellent. He was really personable and took the time to look at all the different options for us. He stuck to his promise of providing us with an AIP outside of his working hours as well, and this meant a lot to us
Jason · 13 June 2026 · Taylors Countrywide Milton Keynes (4 Barnsdale Drive)
★★★★★ 1/5
GoogleWhat an awful people working there. Twice canceled my view appointment and the end they just call me that not available that property. Useless. Not recommend.
Márta · 13 June 2026 · Taylors Countrywide Milton Keynes (4 Barnsdale Drive)
Agent replied · 13 October 2026
Hello, I am sorry you feel this way please email me at review@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI would like to express my sincere gratitude for the exceptional support and professionalism provided by Taylors throughout the process of obtaining my property. Special thanks to Filip who was dealing with my case. Your professionalism and expertise were evident at every stage, and I am extremely thankful for the effort you invested in helping me secure the property successfully. It has been a pleasure working with you, and I would highly recommend your services to anyone seeking a reliable and knowledgeable property agent.
Thank you once again for your excellent work and outstanding customer service
Dawid · 13 June 2026 · Taylors Countrywide Bedford (Unit 7)
Agent replied · 13 October 2026
We're thrilled to hear that our team, especially Filip, was able to provide you with exceptional support and professionalism during your property acquisition process. It was a pleasure working with you and we appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 4/5
GoogleSales care was good and communicative as it was only one team I had to deal with.
As a landlord, the team who now manage my property from a repairs perspective are not the quickest at replying to my inquiries. The direct number for repair issues always goes through to an answering machine and emails always seem to take a long time to get a reply to.
Someone in the lettings team is always avaliable but can't necessarily answer the questions as it's not their department.
Simon · 13 June 2026 · Taylors Countrywide Bedford (Unit 7)
Agent replied · 13 October 2026
Thank you for taking the time to leave us a review! We're glad to hear that our sales team was communicative and provided good care. We apologize for any delay in response from our repairs team. We are continuously working to improve our response time and provide efficient service. In the meantime, please don't hesitate to reach out to our lettings team for any inquiries. They may not be able to answer all questions, but they will do their best to assist you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI have nothing but outstanding comments for Taylors Countrywide. They are a fantaatic team of people. Ruby and Emily from the lettings team provide a first class service. I cannot recommend them highly enough. Nik (Bedford).
Nik · 13 June 2026 · Taylors Countrywide Bedford (Unit 7)
Agent replied · 13 October 2026
Thank you for your glowing 5* review, Nik! We are thrilled to hear that you had an outstanding experience with our team, especially Ruby and Emily from our lettings team. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleStaff is very corporative and they always ready to help their customers at any time
Baljinder · 13 June 2026 · Taylors Countrywide Bedford (Unit 7)
Agent replied · 13 October 2026
Thank you for your kind words! Our team takes pride in providing excellent customer service and we are always happy to assist in any way we can. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHad the pleasure of working with Emily and Ruby and we were super impressed with their work. Emily got us signed up and moved in within the space of a week, even working the bank holiday. I hope their manager sees this and gives them that bonus they deserve. Highly recommend
David · 13 June 2026 · Taylors Countrywide Bedford (Unit 7)
Agent replied · 13 October 2026
Thank you for your kind words! We are so happy to hear that Emily and Ruby were able to assist you efficiently. We will make sure to pass on your praises to their manager. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI've had the pleasure of dealing with the sales team and the letting team with a delicate sale/let situation which was, in my view, superbly handled in the best way by all the staff involved at the Bedford office. This great service resulted in a positive outcome for both myself and all others involved. Thank you Bedford team!
James · 13 June 2026 · Taylors Countrywide Bedford (Unit 7)
Agent replied · 13 October 2026
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleEmily did an amazing job from start to finish. She was very kind and all the document checks were done in 24h. We are very happy in our new home. Thank you Emily and team ❤️
Laura · 13 June 2026 · Taylors Countrywide Bedford (Unit 7)
Agent replied · 13 October 2026
"Thank you for your kind words, we are so thrilled that Emily was able to provide you with excellent service and help you find your dream home! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe would like to thank Sarukh Ahmed and the whole team for the very good service and support during the process of buying our home. Communication was always quick, professional, and helpful, and everything was explained clearly throughout the whole process.
We truly appreciate all the support and would happily recommend the agency’s services to others in the future.
Miriam · 11 June 2026 · Taylors Countrywide Luton (212 Marsh Road)
Agent replied · 11 October 2026
Thank you so much for your wonderful 5* review and for choosing our agency for your homebuying journey! Our team is dedicated to providing top-notch service and we are thrilled to hear that we met your expectations. Best wishes, Lucy, Customer Feedback and Support Team.
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