Trusted Agent profile · Bedfordshire, Northamptonshire, Hertfordshire and more
Verified
★★★★★
2,570 reviews across 23 offices and 2 platforms
Taylors Countrywide has 23 offices, in Cardiff (two offices), Bedford (three offices), Luton (three offices), Milton Keynes (two offices), Oxford, Northampton (two offices), Bristol, Dunstable, Biggleswade, Watford, Peterborough, Hitchin, Wellingborough, Sandy, Letchworth Garden City and Huntingdon (Bedfordshire, Northamptonshire, Hertfordshire, South Glamorgan, Buckinghamshire, Cambridgeshire and Oxfordshire). Together they have 2,570 reviews on two platforms, rated 4.3 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Matthew and the team were fantastic at securing me a price I was particularly happy with, 102% of the asking price, in a really great timescale. Their knowledge ...Read the review from sellers
These guys are absolutely terrible. We 'purchased' a property with them two months ago and received no updates at all. They didn't reply to any phone calls or ...Read all 3 from buyers
Taylors Countrywide's 23 offices, most reviewed first. Each has its own page.
Showing 2,552 reviews on Google only. Show every review
5/5
GoogleFantastic service all round. Very understanding and helpful.
"Thank you for your kind words! We strive to provide top-notch service and are so glad to hear we met your expectations. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleAidan and Emily have been fantastic throughout the process of us finding a new property to rent. From the initial consultation over to signing the keys, they have kept us updated, given sound advice and listened to all of our queries. Their communication was friendly, knowledgeable and professional. We would definitely recommend Taylor’s Estate Agents for finding your perfect dwelling!
Thank you for your kind words! We are thrilled to hear that Aidan and Emily provided excellent service and helped you find the perfect rental property. We strive to provide knowledgeable and professional communication to all of our clients. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleGreat experience with Taylors.Especially staff Emily was so helpful !!!Thankyou so much!
Thank you for your kind words! Our team works hard to provide exceptional service, and we are so happy to hear that Emily was able to assist you. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleReally helpful- Answered all our questions quickly and advised us well. Would recommend.
Thank you for the kind review! We are thrilled to hear that we were able to provide you with helpful information and that you would recommend us. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleLuke has been amazing so helpful with all the details above and beyond walked me through the whole process felt safe and trusted. I would strongly recommend him and the team at Taylors Dunstable. Thank you so much for making my journey as stress free as possible.
Thank you so much for your kind words, we're thrilled to hear that Luke went above and beyond to provide you with a stress-free experience. We will be sure to pass along your positive feedback to him and the rest of our team at Taylors Dunstable. Thank you for choosing us and for recommending our services. Best wishes, Lucy, Customer Feedback and Support Team
1/5
GoogleWould give zero if I could. Paid a holding deposit, was due to move in, and I was called the day before to say the landlord “needs the place.” I’d already cancelled my previous tenancy agreement, they set up utilities, I booked movers. Box parked, No alternative offered, no plan, just stress and costs. Unreliable and unprofessional. On top of cancelling the tenancy the day before move-in, they failed to cancel utilities, so I started getting billed for a house I never occupied. I had to involve OVO to cancel the billing.
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at EAComplaints@Connellsgroup.co.uk Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleKayleigh and Luke were always available and kept us informed all through the selling process of our house, would thoroughly recommend, 1st class service all-round
Thank you so much for your kind words! We are committed to providing top-notch service to all of our clients. It was our pleasure to help you with the selling process and we are happy to hear that you had a 1st class experience. We appreciate your recommendation! Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleI was having difficulty selling my house with another agent and Taylor’s helped resolve that problem and turned things around, the team were fast, efficient and friendly. Whilst being professional at all times I was well informed at every stage. A special thank you to Ryan, Joe and James who were relentless to make the sale happen. would recommend great service Lewis
Thank you for sharing your positive experience with our team, Lewis! We are thrilled to have helped turn things around and provide you with fast, efficient, and friendly service. Our dedicated agents Ryan, Joe, and James were happy to go above and beyond for your sale and we are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleRating only, no written review.
We appreciate your feedback and are delighted with your review. If you have any comments to add, we’d be very interested to hear them.
1/5
GoogleAsked on several occasions to take the property of the market and yet are to do so after 2 months. They keep the property on the market without permission to gain more visibility from sighs, online marketing. Disgusting
Hello and thank you for taking the time to leave a rating. I’m sorry to see that your experience was less than satisfactory. Please be assured that all feedback is taken extremely seriously, and as a company, we are continuously looking at how we can improve our journey with you. In order to further look into this, we invite you to get in contact with our team at EAComplaints@Connellsgroup.co.uk Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleTaylors have been managing my property for many years and I am highly satisfied with the outstanding service provided by Jo and the team. I would like to pass on my thanks in particular to Sinead who is always very professional and highly efficient in my dealings with her, quickly resolving any problems that may arise. Her communication is always very clear so that the entire process is seamless. I would definitely recommend Taylors to anyone looking for a managing agent. Thank you!
Thank you Judy for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations
5/5
GoogleAfter struggling with different estate agents and their long and hectic bidding process just to rent a property for me and my partner, I came across taylors. I booked a property for viewing and really liked it and agreed straight away. It was a very simple and easy process while with other estate agents I was just forced to bid higher rent payments to get more chances to rent a property. I will strongly suggest to visit taylors if you looking to rent a property hassle free. Louis helped me with all the process, he was a very straight forward and cool guy, made things really easy for me.
Thank you for your brilliant 5* review and thank you for your kind words Dev. Best wishes, Lucy, Customer Relations.
5/5
GooglePhoebe was so helpful. I fully recommend dealing with Phoebe and Taylors. Thank you
It’s really lovely to read another 5* review and recommendation. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
5/5
GoogleSinead Parker was so helpful in an issue i had can't fault her in any way
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
1/5
GoogleIf I could, I wouldn't give even one star. The agency/agent worked on behalf of one of owners, helping to delay and stalling the sales process for one owners benefit. And personal gain, as recieving money for this from said owner. Often not replying, selective replies, replying with delays once recieve instructions from other owner.
Thank you for bringing this to our attention. We apologise for any inconvenience caused during the sales process. We are committed to providing excellent service and would like to address your concerns. Please do contact us via review@countrywide.co.uk if you wish to discuss further your rating and any concerns you may have. Kind regards, Lucy, Customer Relations.
5/5
GoogleI’ve recently been working with Taylor’s trying to find a new property for me and my partner. Louis has been very helpful with me helping me though this process. He’s efficient, knowledgeable and offers plenty of support.
Thank you for your kind words! At Taylor's, our goal is to make finding the perfect property a seamless and enjoyable experience. We're glad Louis was able to provide you with top-notch service. We appreciate your trust in us and look forward to continuing to support you in your search. Kind regards, Lucy, Customer Relations.
1/5
GoogleRating only, no written review.
We appreciate your feedback and are sorry if your experience was less than ideal. Please email us at review@countrywide.co.uk with more details, we are here to help and would be happy to investigate further.
5/5
GoogleVery smooth dealing with Taylors and specifically enjoyed the efficiency demonstrated by Louis Warmington when handling the various elements of our tenancy agreement.
Thank you for your kind words! We strive to provide excellent service and are happy to hear that Louis's efficiency stood out during your tenancy agreement process. We are grateful for your business and look forward to working with you again in the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
We really appreciate your feedback and are so happy to know you enjoyed your experience so much! We’d love to hear any other details if you have the time!
5/5
GoogleIt was really good and fast to let a house and the agent : louis He has offered a lot and complemented may things to us and refused a new house and his work was fast and good They have kept a good agent in there Taylor’s office
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleMy tenancy has been managed by Sinead Parker and she has been extremely helpful every step of the way. She is very swift to respond to questions and to organise 3rd parties to attend the property when problems have arisen. 100% would recommend 👍 …
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
4/5
GoogleHi there I have been with a couple of letting agents but I have always had the same landlord however my experiences wasn’t Exactually great however since I have been managed by these people everything has been going smoothly and especially one man in particular Louis warmington since this man has been involved he has done everything in his power to make my tenancy and living space more manageable Regardless of how many times I failed and emailed with something or the other Louis was always one step ahead and got the job done he is a very lovely hard working guy and is always willing to help regardless of how big or small the issue may be he’s well mannered and polite and always has a smile on his face :) he is by far one of the hardest working employees there’s been so far :)
Thank you for taking the time to leave us a review.
5/5
GoogleLouie has been absolutely brilliant with our tenancy, which I may add was not the easiest. He dealt with the whole tenancy with professionalism and was honest and kept me informed throughout. I would highly recommend Louie and Taylor’s, thank you for all your hard work and helping me secure great tenant’s.
Thank you so much for your kind words! Louie is truly dedicated to providing the best service for our clients and we are glad he was able to make your tenancy experience a smooth and positive one. We truly appreciate your recommendation and look forward to continuing to provide you with top-notch service. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleEmily and Aidan are the best and very professional Agents I have come in come in contact with. They paid attention to all the complaints in the property and ensured they were all fixed I will recommend Taylor's property to anyone because I have intentions to also patronize the sales department in the future
"Thank you for your kind words, we are thrilled to hear that you had a positive experience with Emily and Aidan! We take pride in providing excellent service and are grateful for your recommendation. We look forward to working with you in the future." #Taylor'sProperty #ProfessionalAgents Kind regards, Lucy Mawer, Customer Feedback and Support Team
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Cardiff (Unit 13) has the most, with 471 reviews rated 4.6 out of 5, followed by Cardiff (International Drive) with 327.
The 23 Taylors Countrywide offices, by town:
3 reviews from buyers, rated 1.0 out of 5 on average. For example, Gemma wrote: "These guys are absolutely terrible. We 'purchased' a property with them two months ago and received no updates at all. They didn't reply to any phone calls or ..."
