Taylors Countrywide estate agents in Cardiff, Bedford, Luton and 13 more

★★★★★ 5/5

Google

Very helpful , my nan was moving from her bungalow in Luton to a new one in Bedfordshire , the staff were so polite, communication was amazing and kept us in the loop throughout the process. Thank you , highly recommended !

Ella · 13 January 2026 · Taylors Countrywide Luton (212 Marsh Road)

★★★★★ 1/5

Google

Zero Stars. Find a different letting agent !! This letting agency has been so unprofessional. We moved out of the property six months ago and for the entire six months I have been calling and leaving voicemails repeatedly and have been completely ignored. Not a single response. No explanation. No accountability. The day after we returned the keys several packages were delivered to the property. Despite endless attempts to contact them they have refused to grant us access or assist in retrieving our belongings. Holding people’s property and refusing communication is beyond unprofessional and unacceptable conduct. Today I finally managed to speak to a sales agent with the initials Emily M and the experience was appalling. She was rude dismissive and unhelpful. She openly admitted she has only been working there for three weeks yet has already adopted the company’s culture of bad customer service. Instead of helping she brushed off the issue and showed zero interest in resolving anything. This company has no respect for tenants past or present. Six months of silence is not a mistake it is a pattern. If you value basic communication professionalism or being treated like a human being avoid this letting agency at all costs. Once they have the money they want from you they simply stop caring.

Luba · 13 January 2026 · Taylors Countrywide Northampton (4 Bridge Street)

★★★★★ 5/5

Google

Big thanks to John and the rest of the team! Move in process was quick and easy, we were kept updated every step of the way.

James · 13 January 2026 · Taylors Countrywide Northampton (4 Bridge Street)

★★★★★ 5/5

Google

Thank you Shaun , it been a long journey thank you very much to helping me out to buying my flat , every single phone called is returned every single email replied , you made a difficult proses so easy , thank you to you and to your team .!

Emre · 13 January 2026 · Taylors Countrywide Northampton (4 Bridge Street)

★★★★★ 5/5

Google

I found Taylors a welcoming, patient and responsive Company. They were courteous, engaging and gave me several possible options for properties in the Cardiff area. They weren't pushy in finding me a flat that I wasn't completely happy with and I felt if I wasn't totally convinced on what I was suggested I could easily tell them so and that was a big plus for me. Thankfully, I now have a property to rent now however, I would definitely recommend Taylors in future to anyone with my experience in terms of looking for properties.

Edward · 11 January 2026 · Taylors Countrywide Cardiff (Unit 13)

★★★★★ 5/5

Google

As this was my first time renting after many years as a homeowner, I really appreciated the support I received from Spencer at Taylors Cardiff Bay. He was extremely helpful throughout the process, patient in answering my questions, and seemed genuinely invested in helping me secure the right property. Thanks to Spencer’s help and guidance, I was able to secure a great rental property. I would strongly recommend Spencer and the team at Taylors.

Jon · 11 January 2026 · Taylors Countrywide Cardiff (Unit 13)

★★★★★ 5/5

Google

We had a really great experience with Taylors throughout our move. Emily, the manager, was fantastic, professional, approachable, and incredibly helpful from start to finish. She kept everything moving smoothly and was always on hand to answer questions and provide reassurance. Communication was excellent, and we felt well supported at every stage of the process. Thanks to Emily and the team, everything progressed in good time and the whole experience felt far less stressful than it could have been. We wouldn’t hesitate to recommend Taylors, and especially Emily, to anyone looking for a proactive and reliable estate agent.

Kate · 26 December 2025 · Taylors Countrywide Cardiff (International Drive)

★★★★★ 1/5

Google

I had a very disappointing experience with Taylors Property Agents while renting house number 341 Cowley Road. We lived in a large property and paid around £4,800 as a deposit. When we moved out, the landlord (Noreen) attempted to deduct nearly £2,000 from our deposit for “damages” that were not our responsibility and had already been reported during the tenancy. Despite this, Taylors provided no support at all. Instead of helping, Taylors claimed that the deposit had been transferred directly to the landlord without giving us clear information or guidance, and told us we would need to deal with the landlord ourselves. The landlord was unresponsive for days at a time, leaving us stuck with no support from either side. After over a month of emails, chasing, and stress, we were forced to raise a formal dispute. The dispute process took around three months, after which we finally received our money back. Only £600 was deducted, which we were okay with, proving that the original £2,000 claim was unreasonable. To make things worse, no inventory was provided at the start of the tenancy, which put us at a serious disadvantage. Taylors did not take responsibility for this either. Advice to future tenants: Be extremely careful when dealing with Taylors. • Demand a full inventory before moving in • Take detailed photos and videos • Keep written records of all reported issues When problems arise, they do not help, and you’ll be left chasing emails with no real support. Very poor experience overall.

Rajveer · 23 December 2025 · Taylors Countrywide Oxford

★★★★★ 5/5

Google

Rating only, no written review.

Georgia · 17 December 2025 · Taylors Countrywide Cardiff (International Drive)

★★★★★ 5/5

Google

I recently moved out of a property i rented through Taylor’s, Hannah and Jake were really helpful with guiding me on what i need to do before vacating and it was a smooth and easy process.

Kyle · 13 December 2025 · Taylors Countrywide Biggleswade

★★★★★ 5/5

Google

Gianni was helpful from start to finish, very professional, always available and quickly sorted things out. Tom also more than willing to help out. Very satisfied with the whole experience, can only recommend with full votes

Alessandra · 13 December 2025 · Taylors Countrywide Bedford (Unit 7)

★★★★★ 5/5

Google

Well done Ruby ,keep up the good work.

Ender · 13 December 2025 · Taylors Countrywide Bedford (Unit 7)

★★★★★ 5/5

Google

I’m extremely pleased with the service I received from Emily. She went above and beyond to support me, ensuring I understood each step and always making herself available for any questions I had. Her professionalism, prompt responses, and …

Layla · 13 December 2025 · Taylors Countrywide Bedford (32-36 Allhallows)

★★★★★ 5/5

Google

Thank you very much to Ariana Nedelcu, She supported us very well, during both our rental house search and also tenancy agreement period. She made these stressfull days easy for us.

KORAY · 13 December 2025 · Taylors Countrywide Milton Keynes (4 Barnsdale Drive)

★★★★★ 5/5

Google

Such a lovely agency and Emma estate agent kept me updated on the whole progress and it was quick turnaround and would recommend

Florin · 13 December 2025 · Taylors Countrywide Milton Keynes (4 Barnsdale Drive)

★★★★★ 5/5

Google

Taylor's looked after me really well. Emma was kind, helpful, and kept me updated every step of the way. She was also flexible about my move-in date, which made things so much easier. I would definitely recommend her to anyone.

Rukhsar · 13 December 2025 · Taylors Countrywide Milton Keynes (4 Barnsdale Drive)

★★★★★ 5/5

Google

Wonderful experience working with Ifzal from the mortgage department. Very professional and patient with my many questions as a first time buyer. Kept the whole process as simple to understand as possible. Will be returning and recommending.

Sabeel · 13 December 2025 · Taylors Countrywide Luton (212 Marsh Road)

★★★★★ 5/5

Google

Rating only, no written review.

Hannah · 13 December 2025 · Taylors Countrywide Northampton (4 Bridge Street)

★★★★★ 5/5

Google

Really easy process, thanks to Claudin, Joab and John for their help securing the rental property

Jack · 13 December 2025 · Taylors Countrywide Northampton (4 Bridge Street)

★★★★★ 5/5

Google

I highly recommend James who secured me a mortgage when he had limited options to work with due to my situation. He worked so hard going through all of the options available to me and kept me informed every step of the way. He’s made my whole experience a joy and he makes a perfect cup of tea too!

Justine · 13 December 2025 · Taylors Countrywide Northampton (4 Bridge Street)

★★★★★ 5/5

Google

The team at Taylors made my purchase very smooth and flawless. A special thanks to Tatenda Chibondo, who was a great help throughout the time.

Jaymin · 13 December 2025 · Taylors Countrywide Northampton (4 Bridge Street)

★★★★★ 5/5

Google

I had an excellent experience working with Jaob. He was incredibly polite, patient, and helpful throughout the entire process of finding a flat. As a letting agent, he guided me through every step with professionalism and made everything smooth and stress-free. I truly appreciate his support and would highly recommend him to anyone looking for a reliable and friendly letting agent. Thank you, Jaob!

Shakeer · 13 December 2025 · Taylors Countrywide Northampton (4 Bridge Street)

★★★★★ 1/5

Google

They dont even deserve a 1star communication is bloody poor they dont reply and when they do they say they will get a manager to call you back went to purchase a repossessed house and then the mother in law was able to be told by this manager that the house was sold to a higher bidder and tried to blame the bank, we wasnt given any heads up or asked to even put in a higher bid for the property considering the property was also for "keyworkers" only yet a substantial big had been placed and still we have been contacted to be told about this, the company seems soo shady and under handed its disgusting they really need looking into

James · 13 December 2025 · Taylors Countrywide Milton Keynes (4 Barnsdale Drive)

★★★★★ 5/5

Google

I want to thank Ariana at Taylor’s for her exceptional service. She was consistently helpful, quick to respond, and incredibly kind throughout my entire experience. She explained everything clearly, kept me updated at every step, and made what could have been a stressful process feel smooth and manageable. Her reassurance and professionalism truly stood out. I’m very grateful for all her support.

Maria · 13 December 2025 · Taylors Countrywide Milton Keynes (4 Barnsdale Drive)