2/5
Very rude and unhelpful staff.

Trusted Agent profile · Devon, Somerset and Dorset
Verified
★★★★★
1,374 reviews across 17 offices and 1 platform
Stags has 17 offices, in Exeter, Totnes, Honiton, Tiverton, Torquay, Taunton, Barnstaple, Wellington, Bridport, Bideford, Okehampton, Dartmouth, Kingsbridge, Plymouth, Dulverton, South Molton and Yeovil (Devon, Somerset and Dorset). Together they have 1,374 reviews on 1 platform, rated 4.6 out of 5 overall.
1,374
Reviews on Google
All 17 offices
Stags's 17 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
2/5
Very rude and unhelpful staff.
5/5
We bought and sold our house through Stags who have provided an excellent, professional, responsive and, above all, friendly service. Selling your house is always a stressful process but Stags do their best to help you through it with sound advice and quick solutions to any problems you may encounter.
5/5
Rating only, no written review.
5/5
Excellent service from all of the staff. We are very pleased that Claire and Addie negotiated a sale in excess of our anticipated price. I would recommend anybody considering selling in the area to use Stags at Wellington.
5/5
Very helpful and professional from initial marketing, finding a buyer and seeing the transaction through to final completion. Especially as the whole process was conducted during very difficult times due to the Coronavirus pandemic. Would definitely recommend.
5/5
Really pleased with stags Tiverton with the sale of a property. Very helpful and professional, would definitely use again
5/5
Very good quick to answer the phone
Dear Gareth Thank you for your review. We are so pleased to hear that you were happy with the service you received. Best wishes The team at Stags Totnes
5/5
Rating only, no written review.
5/5
Simon and his team are so helpful and friendly .... Simon really knows his stuff Top Guy
5/5
I purchased a property through Stags and dealt with Phillipa as my primary contact and Issabel a couple of times. Phillipa is a huge asset to the team being responsive, helpful, professional and returning calls when asked to contact. In 25 …
Thank you so much for your kind words Danielle, it is much appreciated. Your polite tenacity was undoubtedly what got this through. Thank you. I have to say that I am as only as strong as the Bridport team and they are always a crucial part of every sale. Enjoy Christmas in your new home!
1/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Hilda and Simon at Stags were wonderful, seamlessly guiding us through the sale of our house from start to finish (and in Covid times, no less!), helping at every step of the way - from arranging the photographer to viewings and offers and …
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
A* a pleasure to deal with
4/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Great service and staff
5/5
Srags have done a really good job in securing a satisfactory sale . I was most impressed with Lauren who liasoned with all involved at every stage.This attention is not something i ever experienced in 50 years of property dealing.Normally once a sale is arranged my experience is that the agent just sits back unless hassled to chase matters up Les Marston
1/5
Poor service
1/5
I would like to echo the sentiment of many other Stags Taunton reviewers on here: they don’t respond to enquiries. I submitted an enquiry about a property both via Rightmove and their own website. They didn’t respond for a week, and even then it was only to inform me that the property had been let in the interim. No offer to help me find another property, etc. I then found another property with them that had been put online just moments before. I asked them to call me back ASAP so that we could make an offer - we know the area well and know that the house is what we’re looking for, and I knew they would not bother to assist me with a viewing - and instead they sat on it, ignored my enquiry, arranged back to back viewings, and sent me a dismissive email (I specifically asked them to call) telling me it was essentially too late and to be on my way. Absolutely appalling customer service. I would not recommend Stags to anyone: completely incompetent, and seem to delight in wasting potential customers’ time.
1/5
Arrogant and unprofessional in the extreme. Discussing our property and personal details with neighbours WITHOUT OUR PERMISSION! !
5/5
Very happy with the help supplied by Stags. My brother has bought a flat in Totness and Lauren managed the purchase. Not everything was straight forward, but she alwys responded, understood our suituation and was very professional.PositiveResponsiveness, Quality, Professionalism
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Stags has 1,374 reviews across its 17 offices, rated 4.6 out of 5 overall: 1,374 on Google.
Exeter has the most, with 242 reviews rated 4.7 out of 5, followed by Totnes with 159.
The 17 Stags offices, by town: