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Nicholas Humphreys estate agents in Manchester, Nottingham, Stoke On Trent and 14 more

4.2

★★★★★ Great

2,919 reviews across 17 offices and 2 platforms

www.nicholashumphreys.com/northampton-estate-agents

Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Northampton, Durham, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,919 reviews on two platforms, rated 4.2 out of 5 overall.

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4.2 / 5

2,918

Reviews on Google

All 17 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Tenants1 review

5.0 / 5 Swift, professional service. Beautiful propertyLaura, 9 April 2025Read the review from tenants

Our offices

Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 2,916 reviews on Google only. Show every review

5/5

Google

Raj and his team went out of their way to find a suitable accommodation for me and my friends, and they were very professional throughout the process!

Sheena- · 1 January 2021 · Nicholas Humphreys Hatfield

1/5

Google

House was dirty when we got there and staff couldn’t care less about tenants. Surprised they even have 3 stars. Absolutely horrible experience, go with another agency unless you want stressNegativeQuality, Professionalism

Hamsa · 1 January 2021 · Nicholas Humphreys Hatfield

Agent replied · 31 December 2024

Dear Hamsa, Thank you for your comments. Unfortunately I am having difficulty locating your details as I can't find your details with any of our properties. Can you please tell me which property you are referring to? i would like to get to the bottom of this.You can email us at hatfield@nicholashumphreys.com.

4/5

Google

Mr Raj,Jack n the whole Nicholas Humpfrey really handled our accomodation well and made our stay easy even with late payments they were accomodating which we really appreciated l. Any issues that rose were easy to deal with because of how accessible they were.i would recommend Nicholas to anybody looking for easy transition into student housing...especially Mr Raj who was very good to us..

Damilola · 1 January 2021 · Nicholas Humphreys Hatfield

1/5

Google

The WORST agency for uni housing! If I could give 0 stars I promise I would. From the day we moved in until the day we left we’ve had so many issues that were not handled professionally & respectfully because we are students. From having old contaminated bins left in our garden from previous tenants (amongst other items in the house) which were never removed for us to them extorting us for our deposit money I would STRONGLY AVOID at all costs! Made our uni experience hell. I guess we should have read the other reviews before signing up.NegativeQuality, Professionalism, Value

Montana · 1 January 2021 · Nicholas Humphreys Hatfield

Agent replied · 31 December 2024

Dear Montana, I am sorry you feel that way, we did supply you with both, original inventory and the recent checkout of the property which proves that the charges were fair from your deposits. However, you had a choice to take it to the Tenant's Deposit Scheme to contest the charges but you chose not to. We try to be fair to all the tenants. The issues arises when the House is not looked after by the tenants. I do realise that is difficult when you have to pay for the cleaning and damages from your deposit as you are expecting it all back.If you want to speak to me regarding this matter, please feel free to contact me. Kind regards Raj

1/5

Google

I have been with nicholas humphreys for 2 years now and never had a complain until the moment I moved out. They will charge tenants with bogus claims and expect tenants to not refute for small amounts. I have waited around a month and a half to get a deposit back with 2 weeks between responses and incoherent responses with what they said in calls. They charge you with "Full house cleans" which are obviously fake charges because the house arrives to you in deplorable state. I had breadcrumbs on tables in my room and a dead fly in the fridge that as far as I know constitutes as a health hazard. Even if you are a tenant whose house state is impeccable. They will try and charge you for the most random things. A word of advice to tenants, photograph everything and I mean everything really, both sides of your bed mattress, all walls, even chairs because they will attempt to charge you with stained chairs. We avoided going further with TDS due to such delayed responses on their end and us as students not being able to go to the proper means to dispute them. And they used deceitful tactics to get everyone to agree to the charges. It pains me to see the use of such shameless tactics on students on this time of quarantine. All in all, with the exception of the manager mr Raj that has been very respectful and professional I have had a deplorable experience with Nicholas Humphreys and I would not set foot on any property that is remotely connected with their services.NegativeResponsiveness, Quality, Professionalism

Bruno · 1 January 2021 · Nicholas Humphreys Hatfield

Agent replied · 31 December 2024

Dear Bruno, Sorry you had bad experience with us, however, as you know, your landlord has been difficult all every level! They asked to impose all the charges that were made to you.It was totally out of our hands as we don't own the property. Please feel free to call me to discuss this. Kind regards Raj

5/5

Google

Very happy with these people, they went above and beyond to get my household things like WiFi and a TV. No complaints.

Shohoth · 11 October 2020 · Nicholas Humphreys Portswood (Southampton)

Agent replied · 31 December 2024

Hi Shohoth27, thank you for taking the time out of your day to leave a lovely review.

5/5

Google

Very kind and caring estate agents. Would recommend 100%. Bhavik Patel best estate agent in Southampton. Gives great advise. Really nice and professional. Everyone go to this estate agency. You won’t regret it at all.

Poo · 11 October 2020 · Nicholas Humphreys Portswood (Southampton)

Agent replied · 31 December 2024

Hi, thank you for your review :) We are very pleased to hear your satisfaction with our work and hope to hear from you soon!

5/5

Google

Me and a couple friends are renting a house with these guys and we deal with bhavik the majority of the time. He is fantastic and has been really good communicating with us over every question we had. Can't wait to move into our new home.

Mitchell · 11 October 2020 · Nicholas Humphreys Portswood (Southampton)

1/5

Google

I am very upset about the way this state agents are dealing with our complains, I am tired of calling and going to their office just to hear the same excuse everytime. Since the first day on my house that they keep telling us that they are going to solve our problems and they just try to ignore us as long as they can.

Tiago · 11 October 2020 · Nicholas Humphreys Portsmouth

Agent replied · 31 December 2024

Hello Tiago. I'm sorry to receive your feedback following our email exchanges. As agreed we have completed maintenance works to your kitchen, and have agreed to replace your mattresses for you. We have been responsive following your visit to the office and emails. We will endeavour to complete the schedule of works by Thursday as agreed today for you. Best Wishes Ben Lacey-Birch

1/5

Google

Cow boy renters. Good luck ever getting your deposit back from these people and their army of exploitive landlords.

Ryan · 10 October 2020 · Nicholas Humphreys Leicester

1/5

Google

Terrible communication, appalling response to covid and to top if off tried to rip us off all of our deposit. Would not recommend to any potential renters, stay away!!!

Morgan · 10 October 2020 · Nicholas Humphreys Leicester

1/5

Google

The worst estate agent, completely unprofessional and unresponsive, they come into the house completely unannounced without the legal 24 hour notice required. Never willing to help, never answer their emails or phones, never renting a house from Nicholas Humphreys again. Not to mention, they gave the house to us in a dirty state, with unsafe electrical equipment and broken cupboards.

Amina · 10 October 2020 · Nicholas Humphreys Leicester

5/5

Google

Very helpful, efficient, punctual and easy going. Saved lots of money and time.

Elias · 10 October 2020 · Nicholas Humphreys Birmingham

5/5

Google

Honestly the best agent I have ever meet and will ever meet. After meeting Ben, Tracy and Jamie life as property investor got better they are all reliable honest and market the property better than any agent in Portsmouth. For example; this year we refurbed property completely took while therefore advertised in August in 10 days they secured us 5 great tennants for September. I market with other agents I find them to make excuses all the time from now on I will continue to market Humphreys each year . Ben and the team are great with tennants and really good at selling. Their new office is the heart of Portsmouth which is accesible for tennants and landlords. My parents have been landlords for 20 years and always found petty problems with lot of agents that majority of them lie and all they know is to lie I can already name 5 major agents. Lot of the time they are impossible to work with or leave our properties empty and last of the worry and come with excuses especially in Portsmouth. Frankly we have never meet any decent agents who can make sales. So if your landlord like ourself looking for great return and work with great people advertise with only Nicholas Humphrys ? P. S I hope they keep the same staff as all are great.

Jay · 28 August 2020 · Nicholas Humphreys Portsmouth

1/5

Google

I was bought in at first. But I have been put off working with these estate agents again from my experience today! When I was told the estate agent would be 15 minutes late to an appointment we had already rebooked (as they didn’t have have the key to show the place) I was a bit put frustrated. Mostly because I was taking time out of work to meet during the limited times offered despite their advertising saying 8am to 8pm viewing on a vacant property. The estate agent was 45 minutes late and then told me he had to go into the office as he didn’t have the keys still! When being shown the property I was told points on the add were wrong/in need of updating which left me uneasy. I asked about securing a room at the property shown to me, and was told I’d get a link to the online form to do so within a couple of hours. 6 hours later I’ve had nothing. Poor customer service and I’m very worried how they would handle incidents if I was a resident. Would not use again.

Dan · 28 August 2020 · Nicholas Humphreys Portsmouth

Agent replied · 31 December 2024

Thank you for your feedback, Dan. I am sorry that on this occasion we did not deliver the service that we are normally able to offer. As stated, we initially had to reschedule your viewing due to maintenance works at the property and the contractor not returning the key to us in time. We rearranged your viewing to today, however due to staff illness and appointments prior to yours running significantly late, our colleague was late in attending your viewing, and for this I apologise sincerely. The viewer who conducted your viewing today was conducting viewings until 6pm, which is likely why he was unable to send the email to you. Due to the number of properties we advertise, and the recent increase in demand from student tenants, our appointment availability has been limited this week but we did try to rearrange the appointment for you as soon as possible. I will contact you directly Dan as I would like to offer a gesture of goodwill for the inconvenience caused today by factors outside of our control. We appreciate your feedback and will ensure that action is taken so that a similar situation is avoided as far as possible. Kind Regards, Ben Lacey-Birch Director

5/5

Google

Very approachable and easy to deal with. Smooth process of renting a property with the company - whole process sorted quickly and efficiently. Thank you!

Lee · 20 July 2020 · Nicholas Humphreys Northampton

1/5

Google

Awful experience, wouldn't recommend this agency EDIT: I have left the agency, and since moving in to the new house with a different agency, i have received a bill of the extra charges of £1400 on top of our bills included which we paid with the rent already. - Our Boiler did not work for an extended period of time (2/4 Months) - They showed up to the property without a 24 hour notice, multiple times - Had a toilet pipe burst, and urine leaking through the ceiling unto all the belongings + the whole house smelled of urine as it was inside the walls, only one person was compensated with £80/100 + After the pipe burst, the fire alarm did not work for the rest of the year - One of the tenants did not receive the keys for the entire tenancy period Save yourself the money and time, and go with a different agency. (currently with "Key Properties" and have had not problems with them so far and are very helpful and quick to respond to any queries)

Tony · 2 July 2020 · Nicholas Humphreys Derby

1/5

Google

Absolute terrible estate agents and houses. Tried ripping us off out of EXTRA rent money of £1309 which we didnt need to pay. Broken washing machine, lights, broken shower tiles which are sharp Would NOT RECOMMEND to any students thinking to rent a house out in DMU or Leicester area Landlord is terrible as well

Devesh · 5 May 2020 · Nicholas Humphreys Leicester

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Nicholas Humphreys and its branches won The Negotiator Awards in one year, most recently 2016.

Negotiator Awards winners in one year, the group and its branches: 2016.

Negotiator Awards by year, 2016

Source: The Negotiator Awards winners lists, as published, linked by year.

The British Property Awards

Nicholas Humphreys and its branches won awards at The British Property Awards in two years, most recently 2024.

British Property Awards winners in two years, the group and its branches: 2020, 2024.

British Property Awards by year, 2020 to 2024

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Nicholas Humphreys

Which Nicholas Humphreys office has the most reviews?

Manchester has the most, with 545 reviews rated 4.2 out of 5, followed by Nottingham with 438.

Where are the Nicholas Humphreys offices?

The 17 Nicholas Humphreys offices, by town:

  • Birmingham: Lonsdale House, 52 Blucher Street, Birmingham, B1 1QP
  • Burton: 183 High Street, Abbey Arcade, Burton, DE14 1HN
  • Canterbury: Office 8, Marshwood Close, Canterbury, CT1 1DX
  • Derby: 15 Friar Gate, Derby, DE1 1BU
  • Durham: Suite 6a Kingfisher House, St John's Road, Durham, DH7 8TZ
  • Hatfield: 82 Great North Road, Hatfield, AL9 5BL
  • Leicester: 79 Queens Road, Leicester, LE2 1TT
  • Manchester: 323 Wilmslow Road, Manchester, M14 6NW
  • Northampton: Nicholas Humphreys, 141 Adnitt Road, Northampton, NN1 4NH
  • Norwich: 134 Dereham Road, Norwich, NR2 3AF
  • Nottingham: 6 Lenton Boulevard, Nottingham, NG7 2ES
  • Portsmouth: 5 Sovereign Gate, 308-314 Commercial Road, Portsmouth, PO1 4BL
  • Portswood: 49 London Road, Portswood, SO15 2AD
  • Sheffield City: Blades Enterprise Centre, John Street, Sheffield City, S2 4SW
  • Sheffield West: Office G10, The Redlands Business Centre, 3-5 Tapton House Road, Sheffield West, S10 5BY
  • Stoke On Trent: 42 Piccadilly, Stoke On Trent, ST1 1EG
  • Wimborne: Nicholas Humphreys, 2 Park Lane, Wimborne, BH21 1LD
Has Nicholas Humphreys won any awards?

Yes. At The British Property Awards 2024 its branches won 1 Gold award. The group and its branches have also won 2 other industry awards since 2016.

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