1/5
Right if you guys could respond and do your job that would be great, we have a pandemic going on and you’re acting like all your customers are dead.NegativeResponsiveness, Professionalism

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★★★★★
2,926 reviews across 17 offices and 2 platforms
Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Northampton, Durham, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,926 reviews on two platforms, rated 4.2 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.
Showing 2,923 reviews on Google only. Show every review
1/5
Right if you guys could respond and do your job that would be great, we have a pandemic going on and you’re acting like all your customers are dead.NegativeResponsiveness, Professionalism
1/5
Tried to call to discuss issue with property - wasn't told who the Property Manager was, and was given an old email address to send an email to for someone who has left the company!!NegativeQuality, Professionalism
5/5
Shania was excellent with helping me sign for my first student property!
5/5
Great service and friendly staff. Sharon Wilkins has helped me to found a flat and informed me about several enquiries.
5/5
Have received a great service from Elaine and the rest of the team in letting of my properties.
5/5
Great service! I had quite a few questions about some conveyancing matters and Shania was extremely helpful.
5/5
All the team have been so helpful with sorting a house for me and my friends. Wonderful estate agents!
5/5
Excellent service from Bali over the last 2 years. Will always go above and beyond to help with anything. Many thanks.
5/5
I really rate Nicholas humphreys. I had an issue where I live and Emma sorted it very quickly. Very helpful and kept me informed about what was going on.PositiveResponsiveness, Quality, Professionalism
5/5
Working with Bali Kaur is a pleasure, she is very professional and excellent at arranging works / access, as and when it is required.
5/5
I am extremely pleased with the service that was provided. Patryk was great at many levels and did his best to help me to get exactly what I wanted. I couldn't be more thankful.
5/5
Went to view a property and was met by a wonderful man called Darren, showed me and my mum around and during a sticky situation was amazing!!! Definitely would reccomend, more so just for Darren
5/5
The whole nicholas humphreys team has been incredibly helpful, Elysse and James have especially been very helpful and supportive throughout my tenancy. Would reccomend them 100%!
5/5
Having dealt with Elysse regularly I find her so friendly, professional and efficient. I would definitely recommend the services of Nicholas Humphreys and Elysse is a pleasure to work with.
5/5
Really impressed with the awesome service Nicholas Humphreys have provided. Elysse was especially helpful with any issues we had during our tenancy and would reccomend to other students.
5/5
Had a really great experience with Nicholas Humphreys over the last year. A huge thankyou to Lewis for getting the boiler fixed asap and the door bell working again. Thanks Lewis and the rest of the Nicholas Humphreys team!
5/5
Thank you so much to Patryk for helping myself and 2 other students to find a property for our academic studies. You have been absolutely wonderful to go through for my first experience renting in a property and would happily go to you again in the future!
5/5
Can't fault my experience been renting a property for nearly 2 years and from the very beginning of showing me round have to say Jamie williams has been fantastic any issues sorted there and then and extremely easy to get hold of for anything, be it trivial or important top lad can't fault would definitely recommend
1/5
STUDENTS AVOID. Still not got my holding deposit back after having moved out a month ago. Office staff tell me a different story every time. If you find a property you like I would not trust them with your money.NegativeResponsiveness, Quality, Professionalism, Value
5/5
We are so impressed by the service that we receive from Sharon Wilkins at Nicholas Humphreys. She deals with everything promptly and efficiently......we are delighted she has rejoined Nicholas Humphreys and is our property manager. Thank you Sharon!!
5/5
As a film student at Derby University we where in need of a house for a location and I have been very impressed with how our request has been dealt with, the communication between myself and Bali Kaur has been to a very high standard and incredibly helpful. I would recommend and have recommended to other students looking for locations.
5/5
We have been a contractor for Nicholas Humphreys in Derby for many years and have always found them to be pleasant and professional. We deal with Bali Kaur at the Student Office quite a lot and she always responds promptly to any queries we have.
3/5
Please read their contracts very CAREFULLY! My friend is about to pay 3 months rent but cant actually move in until Sept! Goods can go in July ???as if their belongings can be left in an empty shared house!! Staff care about money but very little else
5/5
Going to be totally honest here! Heard some not so great things about Nicholas Humphreys...thought I would just book some viewings and see what happens...they explained that they are under new management and they were totally right! The whole process was actually fun & easy. Don't believe everything you hear!!! Me and my mates are sorted for next year...so excited :)
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Nicholas Humphreys and its branches won The Negotiator Awards in one year, most recently 2016.
Negotiator Awards winners in one year, the group and its branches: 2016.
Negotiator Awards by year, 20162016 1 Bronze The Negotiator Awards 2016 winners
Source: The Negotiator Awards winners lists, as published, linked by year.

Nicholas Humphreys and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2020, 2024.
British Property Awards by year, 2020 to 2024Source: The British Property Awards winners lists, as published, linked by year.
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Manchester has the most, with 547 reviews rated 4.2 out of 5, followed by Nottingham with 438.
The 17 Nicholas Humphreys offices, by town:
Yes. At The British Property Awards 2024 its branches won 1 Gold award. The group and its branches have also won 2 other industry awards since 2016.